They said the “room cleaning service paper” was missing when I checked out. I never even saw it when I checked in so I never used it. They got mad at me even though I explained I hadn't seen it. Then my carrier was searched. Even though I never saw it, they thought I stole it. They said it was my fault that the paper was gone because they cleaned it every day. I asked to check the CCTV but they checked inside my suitcase. So I was very offended. Plus I had to go to the airport and they didn't stop. In the end, it turns out I didn't take it, but they didn't even apologize! Who needs that paper and steals it? It makes no sense. They must have scammed me for charge extra money. The room bathroom was bad, there are many bugs and there is noise. But I didn't complain, but they ruined my day. The paper that was nothing to me. but they gave the worst service