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Recensioni per Viceroy Bali

5 out of 5
Viceroy Bali
Jalan Lanyahan, Banjar Nagi, Ubud, BALI

Recensioni

9,8

Eccezionale

Valutazione di 10 - Eccellente. 296 su 335 recensioni" "
Valutazione di 8 - Buono. 32 su 335 recensioni" "
Valutazione di 6 - Soddisfacente. 4 su 335 recensioni" "
Valutazione di 4 - Scarso. 2 su 335 recensioni" "
Valutazione di 2 - Terribile. 1 su 335 recensioni" "

10/10

Pulizia

9,8/10

Personale e servizio

9,8/10

Servizi

9,8/10

Condizioni e dotazioni della struttura

9,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Federico

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ok
Soggiorno di 3 notti ad agosto 2023
Risposta di Amanda Syrowatka General Manager, il giorno 29 ago 2023
Dear Federico, We are thankful that you have chosen Viceroy Bali as your second home in Bali. Your perfect score is highly appreciated, and we can’t wait to welcoming you back soon.

10/10 Eccellente

Simone

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Che posto!
Soggiorno di 1 notte a luglio 2023
Risposta di Amanda Syrowatka General Manager, il giorno 24 lug 2023
Dear Simone,Thank you for your time to write a wonderful review, we are glad to know that you loved your stay and specially loved our environment. We look forward for a chance to welcoming you again at Viceroy Bali.

10/10 Eccellente

Gawayne

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great property. The staff ensured that our every need was met!
Soggiorno di 5 notti ad aprile 2024
Risposta di Amanda Syrowatka - Director, il giorno 6 mag 2024
Dear Gawayne,Thank you for taking the time to share your feedback with us. Ensuring that our customers' expectations are met is the primary goal for our entire team, and we're glad to hear that we've achieved this during your stay.We eagerly anticipate the opportunity to welcome you back again.Best Wishes

10/10 Eccellente

Jimmy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Viceroy Bali is the pinnacle of luxury accommodations and hospitality. Viceroy Bali staff are professional and provide a unique experience, rich in culture and tradition. Thank you to the manager, Jeco for taking a moment to sit with us during breakfast and enlightening us with the history of the property.
Soggiorno di 3 notti ad aprile 2024
Risposta di Amanda Syrowatka - Director, il giorno 22 apr 2024
Dear Jimmy,Thank you for taking the time to leave such a wonderful review! We're truly grateful to hear that our staff's professionalism and deep knowledge of both Viceroy and Bali's Culture made your experience exceptional.We strive to provide top-notch hospitality, and it's incredibly rewarding to know that we succeeded in making your stay memorable. If there's anything else we can assist you with, please don't hesitate to reach out.Looking forward to welcoming you back soon!Best Regards,

10/10 Eccellente

Surya Vadan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Amanda Syrowatka - Director , il giorno 21 mar 2024
Dear Surya Vadan,Thank you for your positive review! Your satisfaction is our priority, and we look forward to welcoming you back for more unforgettable moments.Best Wishes, Amanda SyrowatkaDirector

10/10 Eccellente

Irina

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent experience! We would come back
Soggiorno di 5 notti a febbraio 2024
Risposta di Amanda Syrowatka - Director , il giorno 23 feb 2024
Dear Irina, Thank you for your fantastic review! We're thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we're delighted to know that you would choose to come back. We can't wait to welcome you again and provide you with another memorable stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Best Wishes, Amanda SyrowatkaDirector

10/10 Eccellente

Kevin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff are very friendly
Soggiorno di 4 notti a febbraio 2024
Risposta di Amanda Syrowatka - Director , il giorno 23 feb 2024
Dear Kevin, Thank you for your kind words! We're delighted to hear that you found our staff very friendly. Providing exceptional service with a warm and welcoming attitude is our priority, and we're thrilled that our team made a positive impression on you. Your feedback motivates us to continue delivering outstanding experiences for our guests. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best Wishes, Amanda SyrowatkaDirector

10/10 Eccellente

SANG CHEON

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Impressive Hotel
잘 갖추어지고 깨끗하고 고요함에 둘러싸인 우붓의 보석같은 리조트. 작은 수영장 그러나 충분한 크기와 정글 전망의 수영장은 힐링 그 자체, 코티지도 나름 정감있고 쉬면서 영감을 얻을수 있는 신비로운 리조트
Soggiorno di 3 notti a febbraio 2024
Risposta di Amanda Syrowatka - Director , il giorno 19 feb 2024
Dear Sang Cheon,Thank you for your glowing review! We're delighted to be considered a gem of a resort in Ubud, offering well-equipped, clean accommodations surrounded by tranquility. Our small yet rejuvenating swimming pool with a jungle view adds to the healing ambiance. We're thrilled that you found our cottages cozy and our resort mystical, providing relaxation and inspiration. Your kind words motivate us to continue providing memorable experiences. We look forward to welcoming you back for another inspiring stay.Best Wishes, Amanda SyrowatkaDirector

10/10 Eccellente

Kamran

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
One of the most amazing hotels I have ever stayed in with a friendly staff. Overall it was a great experience.
Soggiorno di 5 notti a febbraio 2024
Risposta di Amanda Syrowatka - Director , il giorno 13 feb 2024
Dear Kamran, Thank you for your wonderful feedback! We're thrilled to be considered one of the most amazing hotels you've stayed in, and we're delighted that you found our staff friendly. Providing great experiences is what we strive for, and we're glad we could deliver that for you. If there's anything specific you loved or any areas we can improve upon, please let us know. We appreciate your support and hope to welcome you back for another great experience in the future.Best wishes, Amanda SyrowatkaDirector

10/10 Eccellente

Phillip

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful hotel. Nice rooms helpful staff.
Soggiorno di 2 notti a febbraio 2024
Risposta di Amanda Syrowatka - Director , il giorno 12 feb 2024
Dear Philip,Thank you for your kind words! We're thrilled to hear that you found our hotel beautiful, with nice rooms and helpful staff. Providing exceptional service and comfortable accommodations is our priority, and we're delighted that you had a positive experience. If there's anything specific you enjoyed or any suggestions for improvement, please feel free to share. We appreciate your feedback and hope to welcome you back for another memorable stay.Best Wishes, Amanda SyrowatkaDirector

10/10 Eccellente

marcos

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Can’t wait to have more time to spend on this incredible place
Soggiorno di 2 notti a febbraio 2024
Risposta di Amanda Syrowatka - Director , il giorno 7 feb 2024
Dear Marcos, Thank you for your enthusiastic review! We're delighted to hear that you found our place incredible and are eager to return for more time. Your excitement is contagious, and we can't wait to welcome you back for an extended stay. Whether it's exploring our amenities, enjoying the serene surroundings, or simply unwinding, we're committed to providing you with an unforgettable experience. Until then, we look forward to creating more cherished memories together.Best Wishes, Amanda SyrowatkaDirector

10/10 Eccellente

Mark

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff are world class. Kind, gracious, attentive, villas are incredible. View is outstanding. Peaceful, relaxing- best hotel stay ever. Restaurants, bar, and spa are excellent. Really enjoyed our stay here and were sad to leave.
Soggiorno di 3 notti a febbraio 2024
Risposta di Amanda Syrowatka - Director , il giorno 7 feb 2024
Dear Mark,Thank you for your wonderful review! We're thrilled to hear that you had the best hotel stay ever with us. Our staff are dedicated to providing exceptional service, and we're delighted you found them kind, gracious, and attentive. It's fantastic to know that you enjoyed our incredible villas, outstanding views, and peaceful ambiance. We're glad you had a great experience at our restaurants, bar, and spa. Your feedback means the world to us, and we hope to welcome you back soon for another memorable stay.Best Wishes,Amanda SyrowatkaDirector

10/10 Eccellente

Prashant

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazingly beautiful, excellent and perfectly peaceful place
Soggiorno di 2 notti a gennaio 2024
Risposta di Amanda Syrowatka - Director , il giorno 27 gen 2024
Dear Prashant,Thank you for your delightful review! We're thrilled you found our place amazingly beautiful, excellent, and perfectly peaceful. Your kind words truly resonate with our commitment to providing a memorable experience. We appreciate your feedback and look forward to hosting you again for another wonderful stay, surrounded by beauty and tranquility.Best Wishes, Amanda SyrowatkaDirector

8/10 Buono

GOPAN

Soggiorno di 1 notte a gennaio 2024
Risposta di Amanda Syrowatka - Director , il giorno 21 mar 2024
Dear Gopan,Thank you for your positive review! Your satisfaction is our priority, and we look forward to welcoming you back for more unforgettable moments.Best Wishes, Amanda SyrowatkaDirector

10/10 Eccellente

Armen

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti a gennaio 2024
Risposta di Amanda Syrowatka - Director , il giorno 12 feb 2024
Dear Armen,Thank you for your positive review! Your satisfaction is our priority, and we look forward to welcoming you back for more unforgettable moments.Best Wishes, Amanda SyrowatkaDirector

8/10 Buono

Jack

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti a gennaio 2024
Risposta di Amanda Syrowatka - Director , il giorno 17 gen 2024
Dear Jack,Tnk you for your positive review! Your satisfaction is our priority, and we look forward to welcoming you back for more unforgettable moments.Best Wishes, Amanda SyrowatkaDirector

10/10 Eccellente

Luis

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di Amanda Syrowatka - Director , il giorno 15 gen 2024
Dear Luis, Thank you for your positive review! Your satisfaction is our priority, and we look forward to welcoming you back for more unforgettable moments.Best Wishes, Amanda Syrowatka, Director

8/10 Buono

MOTOKI

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
スタッフが親切でとても良かったです。ワッツアップアプリで連絡がとれたので、英語が苦手な私には快適でした。翻訳してからメッセージを送れるので。 やりとりがスムーズでした。
Soggiorno di 2 notti a dicembre 2023
Risposta di Amanda Syrowatka - Director , il giorno 4 gen 2024
栗原様ヴァイスロイバリへ心温まるご感想をお寄せいただき誠にありがとうございます。バリ島にリラックスし優雅な休暇を過ごしにいらして下さるお客様にスタッフ一同、少しでも寄り添えるように日頃から心がけております。お客様の旅が快適になれるよう少しでもお手伝いできていたようであれば、光栄でございます。今後もよりお客様に楽しんで頂ける場所であれるよう努めてまいります。栗原様のまたのお越しをスタッフ一同心よりお待ちしております。幸運をお祈りしていますアマンダ・シロワトカ監督

10/10 Eccellente

Nariman

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had an amazing time at Viceroy Bali. Extremely friendly staff, beautiful location, and probably the best hotel gym I have ever seen.
Soggiorno di 3 notti a dicembre 2023
Risposta di Amanda Syrowatka - Director , il giorno 4 gen 2024
Dear Nariman, Thank you for sharing your Viceroy Bali experience! We're thrilled you had an amazing time, appreciating our friendly staff, beautiful location, and the accolade for our gym. Your positive feedback is truly uplifting. It's our pleasure to provide memorable moments, and we can't wait to welcome you back for more exceptional stays in the future.Best Wishes,Amanda SyrowatkaDirector

10/10 Eccellente

RANGU

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Amanda Syrowatka - Director , il giorno 25 dic 2023
Dear Rangu, We are thankful that you have chosen Viceroy Bali as your second home in Bali. Your perfect score is highly appreciated, and we can’t wait to welcoming you back soon.

10/10 Eccellente

Gary

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Relaxing stay
I would highly recommend this property. Food is outstanding. Quite relaxing resort.
Soggiorno di 4 notti a dicembre 2023
Risposta di Amanda Syrowatka - Director , il giorno 21 dic 2023
Dear Gary,Thank you for the high recommendation! We're delighted you enjoyed our outstanding food and found our resort quite relaxing. Your positive feedback means a lot, and we look forward to welcoming you back for another relaxing and delightful stay.Best wishes, Amanda Syrowatka Director

10/10 Eccellente

Vishal

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent property. Got the Upgrade to the villa and it was fantastic. Room service and house keeping is very prompt.
Soggiorno di 2 notti a dicembre 2023
Risposta di Amanda Syrowatka - General Manager, il giorno 14 dic 2023
Dear Vishal,We're thrilled you enjoyed your stay and the villa upgrade at Viceroy Bali! Your praise for our prompt room service and housekeeping means a lot. We're committed to exceeding expectations and creating memorable experiences. Thank you for choosing us, and we can't wait to welcome you back for another fantastic stay! Best wishes,Amanda Syrowatka General Manager

8/10 Buono

Wai

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was outstanding
Soggiorno di 6 notti a novembre 2023
Risposta di Amanda Syrowatka - General Manager, il giorno 8 dic 2023
Dear Wai, We want to express our sincere gratitude for taking the time to write such a perfect review. We look forward to your return at our resort.

10/10 Eccellente

David

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Just an amazing property
Soggiorno di 2 notti a novembre 2023
Risposta di Amanda Syrowatka - General Manager, il giorno 5 dic 2023
Dear David,We are thanking for your time to post an amazing review, we are more than happy to know that our resort are impress you the most. It would be an honor for us to be able to welcoming you again in the near future.Best Regards,Amanda SyrowatkaGeneral Manager

10/10 Eccellente

benjaman

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Truly amazing stay, we will be back. Jero and team were fantastic, hospitable and attention to detail was top notch.
Soggiorno di 6 notti a novembre 2023
Risposta di Amanda Syrowatka General Manager, il giorno 28 nov 2023
Dear Benjaman, Your kind words fill us with immense gratitude. We're truly honoured that Jero & our team stood out during your stay. We eagerly await the opportunity to welcome you back to our serene sanctuary in paradise again. Your continued support means the world to us. Till next time, many thanks

10/10 Eccellente

Reed

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful and tranquil. The perfect relaxing upscale home away from home
Soggiorno di 3 notti a novembre 2023
Risposta di Amanda Syrowatka General Manager, il giorno 28 nov 2023
Dear Reed, Thank you for giving us a perfect review and we are so glad you felt relaxed and at ‘home’ during your stay. Your feedback helps us ensure that every guest experience is as exceptional as yours.We hope to see you again for your next trip to Bali,Many thanks

10/10 Eccellente

Albert

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
One of the best resort we have stayed in the world. We have been to many countries these past 3 years and Viceroy Bali is the best Luxury Resort by far. Very beautiful.
Soggiorno di 2 notti a novembre 2023
Risposta di Amanda Syrowatka - General Manager, il giorno 15 nov 2023
Dear Albert,Thank you for taking the time to share your experience! We're thrilled to hear that you found Viceroy Bali to be one of the best resorts you have been to. Your compliments on our property mean a lot to us.We appreciate your kind words, and it would be our pleasure to welcome you back for another exceptional stay in the future.Best Regards,Amanda SyrowatkaGeneral Manager

8/10 Buono

HITOMI

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
連泊すると朝食のメニューが毎日ほぼ同じで悲しいです。
Soggiorno di 3 notti a novembre 2023
Risposta di Amanda Syrowatka General Manager, il giorno 11 nov 2023
ひとみ様Vieceroy Bali から心温まるご挨拶を申し上げます。元気にお過ごしであることを願っています。ヴァイスロイバリでの体験について最近のフィードバックを共有していただき誠にありがとうございます。当ホテルの食品および飲料の提供に関する率直なご意見に心から感謝いたします。お客様からのフィードバックは私たちにとって非常に貴重であり、次回のご訪問がお客様の期待を確実に上回るよう、必要な改善を行うよう努めてまいります。その他にご意見やご提案がございましたら、お気軽にお問い合わせくださいませ。私たちはより良いサービスを提供することに専念しており、より楽しいご滞在のためにまたお客様をお迎えできることを楽しみにしています。敬具、アマンダ・シロワトカゼネラルマネージャー

10/10 Eccellente

Jenavieve

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The resort was absolutely beautiful and the staff was so friendly and helpful. Amazing stay!
Soggiorno di 5 notti a ottobre 2023
Risposta di Amanda Syrowatka General Manager, il giorno 7 nov 2023
Dear Jenavieve,Your kind review fills us with immense gratitude. We're thrilled to learn that you enjoyed your stay and received outstanding service from our dedicated staff.We eagerly look forward to welcoming you back on countless future occasions.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a ottobre 2023
Risposta di Amanda Syrowatka General Manager, il giorno 7 nov 2023
Dear valued guest,We want to express our sincere gratitude for taking the time to write such a perfect review. We look forward to your return at our resort.

10/10 Eccellente

Sarfraz

Soggiorno di 4 notti a ottobre 2023
Risposta di Amanda Syrowatka General Manager, il giorno 15 nov 2023
Dear Sarfraz,We want to express our sincere gratitude for taking the time to write such a perfect review. We look forward to your return at our resort.

10/10 Eccellente

Stevie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful resort with amazing staff.
Soggiorno di 3 notti a settembre 2023
Risposta di Amanda Syrowatka General Manager, il giorno 7 nov 2023
Dear Stevie,We truly appreciate you taking the time to share your thoughts with us! We certainly agree that the landscape, our product offerings, and the personalized service from our staff are paramount to our core values. Your feedback is highly valuable, and we're eagerly looking forward to your return.

8/10 Buono

David Corrie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Quiet
Quite, comfortable and romantic
Soggiorno di 2 notti a settembre 2023
Risposta di Amanda Syrowatka General Manager, il giorno 4 ott 2023
Dear David Corrie,We appreciate you taking the time to share your review, and we're delighted to hear that you created wonderful memories during your stay at our resort. We eagerly look forward to welcoming you back to our establishment.

10/10 Eccellente

Myung Hak

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything about Viceroy hotel was top notch, from friendly staff to our room, food, and spa. Viceroy is a MUST stay if you visit Bali Ubud area. I will make sure to share my experience with others and highly recommend Viceroy Hotel as a must stay! Thank you so much!
Soggiorno di 2 notti a settembre 2023
Risposta di Amanda Syrowatka General Manager, il giorno 20 ott 2023
Dear Myung Hak,Your heartwarming review has truly touched our staff. We're delighted to have received your compliments. We are committed to maintaining the high quality of our service and products to ensure our customers' satisfaction.We look forward to welcoming you again soon at Viceroy Bali.

10/10 Eccellente

Takaki

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a settembre 2023
Risposta di Amanda Syrowatka General Manager, il giorno 7 nov 2023
Dear Takaki-san,We want to express our sincere gratitude for taking the time to write such a perfect review. We look forward to your return at our resort.

10/10 Eccellente

Sarah

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Exceptional property.
Soggiorno di 3 notti a settembre 2023
Risposta di Amanda Syrowatka General Manager, il giorno 26 set 2023
Dear Sarah,Thank you for taking the time to leave a review. Your perfect score indicates that your stay was indeed perfect. We can't wait to have you enjoy another stay with us at Viceroy Bali.

10/10 Eccellente

Joelson

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent place to stay at if you want luxuries, romance, and the stuff were very friendly. The make sure to do everything in there power to make your stay wonderful. I would definitely go back there again .
Soggiorno di 2 notti a settembre 2023
Risposta di Amanda Syrowatka General Manager, il giorno 7 set 2023
Dear Joelson, Thank you for taking the time to share your feedback with us. We are delighted to read that you had an excellent stay with us.Our dedicated staff takes great pride in ensuring our guests have a wonderful experience, and we're thrilled that their kindness and commitment added to your enjoyment. Knowing that you would choose us for your next stay is the best compliment we could receive, and we can't wait to welcome you back for another memorable stay.Best regards,

10/10 Eccellente

Lynnette

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Stunning and super tranquil resort
Amazing, beautiful and tranquil villas in the middle of Ubud and just a 10 minute ride to the downtown area. The entire atmosphere was so tranquil and the grounds were absolutely stunning. Top quality finishings, fixtures and amenities throughout the resort. The hotel room was very spacious with a private pool which was absolute bliss. The staff were extremely accommodating, paying attention to every detail. The food and drinks were delicious. Not one thing was left without attention.
Soggiorno di 2 notti ad agosto 2023
Risposta di Amanda Syrowatka General Manager, il giorno 1 set 2023
Dear Lynnette, Your review warms our hearts, and we are absolutely thrilled to share it with our entire team. Maintaining the highest standards of service and quality for our guests is our top priority, and we are more than happy to hear that we have met your expectations.Having guests like you is truly a pleasure, and we look forward to welcoming you back in the future.Sincerely yours

10/10 Eccellente

nadejda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Exceptional, die Erwartungen würden übertroffen!
Soggiorno di 2 notti ad agosto 2023
Risposta di Amanda Syrowatka General Manager, il giorno 29 ago 2023
Dear Nadejda, Your review brought us immense joy, and we're truly delighted to learn that our product and service went above and beyond your expectations. Your kind words highlighting the dedication of our team to create exceptional experiences for our guests are much appreciated.We are looking forward to serving you again at Viceroy Bali.

10/10 Eccellente

Claudio

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
One of the best properties we’ve stayed at
Soggiorno di 3 notti ad agosto 2023
Risposta di Amanda Syrowatka General Manager, il giorno 29 ago 2023
Dear Claudio, Thank you for taking the time to write a perfect review for us. It's been an absolute pleasure to have had you as our guest, and we are genuinely grateful for your choice in making Viceroy Bali your second home. We can’t wait we welcome you again in the future.

10/10 Eccellente

steve

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful location and amazing hotel. It is a small boutique property that is very welcomingly and professionally run. The staff are like family many having been there since it opened 15 years ago. Nothing is too much to ask. Will definitely be back!
Soggiorno di 4 notti ad agosto 2023
Risposta di Amanda Syrowatka General Manager, il giorno 29 ago 2023
Dear Steve, Thank you for your time to post a review. We take immense pride in our staff's commitment to ensuring guest satisfaction. You've accurately noted that many of our team members have been with us from the beginning, which allows them to deeply understand and embody the essence of our property, ultimately sharing it with our guests.We can’t wait to welcome you back soon at Viceroy Bali

10/10 Eccellente

Joshua, Orlando

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2023
Risposta di Amanda Syrowatka General Manager, il giorno 20 ago 2023
Dear Joshua,Thank you for your time to give us the perfect review, we look forward for a chance to welcoming you again at Viceroy Bali.

10/10 Eccellente

TOMOHIRO

Soggiorno di 2 notti ad agosto 2023
Risposta di Amanda Syrowatka General Manager, il giorno 7 set 2023
親愛なるトモヒロ様この度はViceroy Baliにご滞在いただき、また素晴らしい評価をいただき誠にありがとうございます。バリでの思い出が素敵で思い出に残るご滞在になったことを願っております。またのお越しを心よりお待ちしております。アマンダ・シロワトカゼネラルマネージャー

10/10 Eccellente

John

Soggiorno di 3 notti ad agosto 2023
Risposta di Amanda Syrowatka General Manager, il giorno 29 ago 2023
Dear John, We are thankful that you have chosen Viceroy Bali as your second home in Bali. Your perfect score is highly appreciated, and we can’t wait to welcoming you back soon.

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing stay near Ubud
Surreal resort with amazing views, great restaurants, and top notch service. A tranquil retreat right outside Ubud town—peaceful yet close to town. Book the plunge pool room and you will not regret it.
Soggiorno di 3 notti a luglio 2023
Risposta di Amanda Syrowatka General Manager, il giorno 29 lug 2023
Dear Valued Guest,Thank you very much for taking the time to post your positive feedback of your recent stay at our resort. It is wonderful to receive such lovely comments about our accommodations and position in Ubud. We hope to have the good fortune of welcoming you back in the future for another relaxing holiday and would be very pleased to assist in creating new special memories on the Island of the Gods!With warm regards,

10/10 Eccellente

JING

Soggiorno di 2 notti a luglio 2023
Risposta di Amanda Syrowatka General Manager, il giorno 19 lug 2023
Dear Jing,Thank you very much for taking the time to share your perfect score rating of Viceroy Bali - we greatly appreciate you taking the time to do so. We hope to see you again soon.

10/10 Eccellente

Kathleen, Spring

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful hotel and rooms - our room with a private heated pool was heavenly - relaxing in the warm pool while overlooking the lush foliage was pure relaxation. The staff could not do enough to ensure our stay was perfect.
Soggiorno di 3 notti a luglio 2023
Risposta di Amanda Syrowatka, il giorno 11 lug 2023
Dear Kathleen, We are glad to read your lovely review and a pleasure to know that you have enjoyed the time in Viceroy. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Yours Sincerely

10/10 Eccellente

Spencer

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property was in excellent condition and staff was super friendly and helpful. They catered to our every need. Will highly recommend to friends and family.
Soggiorno di 4 notti a giugno 2023
Risposta di Amanda Syrowatka, il giorno 4 lug 2023
Dear Spencer, Thank you for your kind words and so happy to hear how well you were looking after. We really appreciate you recommending us and hope to see you again another time.Yours SincerelyAmanda Syrowatka

10/10 Eccellente

TAKESHI

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
宿泊するなら、グレードの高い部屋がお勧めです。 孤立していない部屋だと隣の部屋の声やバギーの音がうるさいです。 ドアを開けたら、すぐベッドルームで仕切りなどないなので、声は隣の部屋や通路に漏れてしまいます。 レストランは、5つ星の周辺ホテルより美味しいので、事前予約が必要です
Soggiorno di 3 notti a giugno 2023
Risposta di Amanda Syrowatka General Manager, il giorno 1 lug 2023
この度はヴァイスロイ バリをバリ島ウブドのご滞在にお選びいただきありがとうございました。ヴァイスロイ バリは、全てのプールヴィラが温水プライベートプールを備え、150以上の広々とした造りとなっており、特別な休日をお楽しみいただけるよう美しいデザインとなっております。ご滞在中、お困りのことがござましたらスタッフ一同全力で対応させていただきますので、どうぞお気兼ねなくスタッフまでお声掛くださいませ。また、リゾート内のレストランをお楽しみいただけましたこと、大変嬉しく存じます。シェフを始めスタッフ一同、素晴らしいお食事のひと時をお楽しみいただけるよう、今後とも研鑽を積んで参りたいと存じます。この度は誠にありがとうございました。TAKESHI様のまたのお越しを心よりお待ち申し上げております。

10/10 Eccellente

Jessica, Garden City

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Highly recommend! Beautiful resort in the jungle. We stayed in a villa with private pool which was amazing. The food was great and drinks at the fine dining restaurants were very nice. We did a 4 hr private tour with staff member Pradnya who was great! He took us to the monkey forest, temples, rice terrace, swing and shopping, would recommend this option over group tours. Will be back!
Risposta di Amanda Syrowatka, il giorno 16 giu 2023
Dear Jessica,Thank you so much for your glowing review.We're thrilled to hear that you had a wonderful experience at our resort in the jungle. Our team takes great pride in providing exceptional service and creating unforgettable memories for our guests.We're delighted that you enjoyed your stay in our villa with a private pool. It sounds like you had a truly amazing and relaxing time. It's fantastic to hear that you found the food at our resort to be great, and that you had a memorable dining experience at our fine dining restaurants.We're glad you took advantage of our private tour option and had the opportunity to explore the local attractions with our staff member, Pradnya. We believe that personalized experiences enhance the overall journey, and we're glad that Pradnya provided an excellent service. The monkey forest, temples, rice terrace, swing, and shopping are indeed highlights of the area, and we're thrilled that you enjoyed them.We truly appreciate your recommendation of our private tour option over group tours. We strive to provide tailored experiences that cater to the individual preferences of our guests, and it's rewarding to know that we succeeded in meeting your expectations.We can't wait to welcome you back to our resort in the future. Please do not hesitate to reach out to us if there's anything we can do to make your next stay even more memorable. Thank you again for choosing us, and we look forward to creating more magical moments for you.