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Recensioni per Independence Boutique Apartments

3.5 out of 5
Independence Boutique Apartments
Misrah L-Indipendenza, Valletta

Recensioni

5,6
Valutazione di 10 - Eccellente. 0 su 7 recensioni" "
Valutazione di 8 - Buono. 3 su 7 recensioni" "
Valutazione di 6 - Soddisfacente. 1 su 7 recensioni" "
Valutazione di 4 - Scarso. 1 su 7 recensioni" "
Valutazione di 2 - Terribile. 2 su 7 recensioni" "

6,6/10

Pulizia

2,0/10

Personale e servizio

8,0/10

Servizi

6,0/10

Condizioni e dotazioni della struttura

6,0/10

Ecosostenibilità

Recensioni

4/10 Scarso

Steven

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e comfort della camera
Good location but wouldn't use again!
The apartment is in a great location, it's close enough to everything in Valletta but also down a side street away from the hustle and bustle. The apartment is very tired. There's touched up marks everywhere, the shower leaks, the Aircon/heating unit didn't work (it had an error), the kettle didn't work, the pillows are awful, there's no mirrors apart from one in the bathroom. It would be nice to be able to do your hair in front of a mirror with a plug socket. There needs to be curtains across all windows as there is a huge balcony window with nothing on at all. Hot water runs out after a 5 minute shower, so for a family of 4 you all have to shower at different times of the day. The lift also doesn't work so lugging cases up the tight staircase is hard with kids. The apartment owner/company do not answer the telephone number they give you in the welcome pack at all. We had to contact hotels.com to try and sort out our issues. We also had someone trying to get into our apart one evening as they had booked elsewhere but had been given our apartment number for their booking.
Soggiorno di 8 notti a dicembre 2023

2/10 Terribile

Lukas

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
Avoid like the plague!
Wrong codes at check-in and the system is extremely unintuitive, despite me being a computer scientist with a PhD and loads of experience with automated check-in systems. Waited outside for 30 minutes to get into the property. Phone number did not work and they don’t call you even when you insist. Only contact is via chat. Very dusty and overall was not cleaned. Hot water ran out after 1 min so was not able to shower. View was very nice but the property is falling apart with no maintenance.
Soggiorno di 4 notti a dicembre 2023

6/10 Soddisfacente

Trevor, Phoenix

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e servizi
Appartment was a great size and and was well stocked. The Air Conditioner only cooled the Living Room and there were no vents in the bedrooms, although there were portable units in the bedrooms the owner refused to provide the remotes, rooms eventually cooled to an acceptable temperature on our 3rd night :( They did provide fans which helped but this should not have even been an issue. Elevator does not work at the time of our stay, made for an interesting climb up narrow stairs with suitcases. Major construction outside the windows, lots of power tools and banging early in the mornings, not the properties fault. The Apartment was well stocked and beds are comfortable, there is a washer and dryer combo which is a nice touch.
Soggiorno di 3 notti a luglio 2023
Risposta di Independence Boutique Apartments, il giorno 16 set 2023
Dear Trevor, Thank you for sharing your feedback! It is great to hear that you have generally enjoyed the apartment, the amenities and how it is stocked. We provide cooling in every apartment, but during certain months measures are taken for sustainable use of appliances and cooling in order to ensure we comply with island's electricity capacity. Elevator - we do not provide at all, as per our amenities, please be prepared to use the staircase. As for the constructions we expect them to be over in a few weeks time so all the visitors of Valletta can enjoy a beautiful new square! We hope to welcome you again!

8/10 Buono

Louis

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Nice apartment that was perfect for our needs. The only drawback was the major construction that was underway in the plaza across the street with the noise of heavy equipment being quite disruptive while trying to relax on vacation. We were there for 2 weeks and the construction lasted all day each weekday. It appeared they had at least another 2 to 3 weeks of roadwork ahead. I was told that the property managers have no control over the construction (and don’t disagree) but it would have been good to know in advance and had the option to look for alternative arrangements.
Soggiorno di 13 notti a giugno 2023
Risposta di Independence Boutique Apartments, il giorno 16 set 2023
Dear Louis, thank you for your feedback, it was our pleasure to welcome you and hear that you have enjoyed the apartment! The constructions of the new square are almost over and we cannot wait to welcome you again and offer you the best conditions!

8/10 Buono

Joel

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The pre communication with the property went well. It is a fairly short drive from the airport. We loved the location in Valletta. It’s such a cozy community with a lot of charm. We would definitely recommend the apartment. The only two things we didn’t like was the fact we were on the top floor and there was no elevator. So, it’s 71 steps to the top. The other thing was, there was only a hot water kettle and not a coffee maker like stated. We do wish they had some bathroom soaps and shampoo to last us the stay.
Soggiorno di 6 notti a novembre 2022
Risposta di Independence Boutique Apartments, il giorno 16 set 2023
Thank you for your review Joel! We are thrilled to hear you had amazing stay and enjoyed the apartment! Yes, we do not provide elevator, but we can confirm all apartments have been updated with the new coffee machines. We hope to see you again here in Valletta!

8/10 Buono

Martin

Mi è piaciuto: Pulizia e comfort della camera
Good value for money
Good value for money.
Soggiorno di 6 notti a marzo 2022
Risposta di Independence Boutique Apartments, il giorno 16 set 2023
Thank you for your review Martin! It was our great pleasure to welcome you!

2/10 Terribile

Julia Maria

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Would not recommend booking this apt
The apt cancelled the night before were to stay Hotels.com handled the situation well which I appreciated
Soggiorno di 3 notti a settembre 2019
Risposta di Independence Boutique Apartments Team, il giorno 5 dic 2021
Dear Julia Maria, We are sorry to hear about your past experience. The cancellations may happen only in extraordinary situations and sometimes not even due to our fault. We hope to welcome you during your next visit to Malta!