Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 2142 su 3264 recensioni" "
10 - Eccellente
2.142
Valutazione di 8 - Buono. 649 su 3264 recensioni" "
8 - Buono
649
Valutazione di 6 - Soddisfacente. 257 su 3264 recensioni" "
6 - Soddisfacente
257
Valutazione di 4 - Scarso. 135 su 3264 recensioni" "
4 - Scarso
135
Valutazione di 2 - Terribile. 81 su 3264 recensioni" "
2 - Terribile
81
9,2/10
Pulizia
9,0/10
Personale e servizio
8,8/10
Servizi
9,0/10
Condizioni e dotazioni della struttura
8,8/10
Ecosostenibilità
Recensioni
8/10 Buono
Baojian, Victoria
Viaggio con famiglia e bambini piccoli
16 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi
Bad design or construction of faucets. Too back from sink and tub faucet hot and cold reversed. Can image happens on this lever of hotel.
Baojian
Soggiorno di 1 notte a maggio 2024
10/10 Eccellente
Kelly
Viaggio con la famiglia
16 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Views are spectacular! After a very long day of traveling, we were greeted with stellar service from staff. The room was very very clean. The bed was so comfortable with premium bedding. We stayed the night before our cruise.
Kelly
Soggiorno di 1 notte a maggio 2024
2/10 Terribile
shirin
16 mag 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
shirin
Soggiorno di 1 notte a maggio 2024
8/10 Buono
Jeremy
Viaggio con la famiglia
15 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice hotel but very large rendering it a bit soulless
Jeremy
Soggiorno di 1 notte a maggio 2024
8/10 Buono
Jennifer
15 mag 2024
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Spa bath not working.
Jennifer
Soggiorno di 1 notte a maggio 2024
10/10 Eccellente
James
14 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great views. Close to cruise ship dock
James
Soggiorno di 1 notte a maggio 2024
10/10 Eccellente
Jordan
14 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean and very professional
Jordan
Soggiorno di 1 notte a maggio 2024
10/10 Eccellente
Travis, Madisonville
Viaggio con la famiglia
12 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Service from hotel to cruise ship
Travis
Soggiorno di 1 notte ad aprile 2024
Risposta di Yoojin Lee, Assistant Front Office Manager, il giorno 15 mag 2024
Dear Travis,Thank you for your perfect rating!We are delighted to hear that you were satisfied with the service from our hotel to the cruise ship. Ensuring a smooth and convenient experience for our guests is always our goal, and we're thrilled that we could meet your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back for another seamless stay in the future!Warm regards,
10/10 Eccellente
Jeffery
Viaggio con la famiglia
12 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was very friendly and informative when it came time to leave for our cruise that the hotel had a service to take you checked baggage right to the cruise terminal for you. The restaurant’s where on the property where excellent as well
Jeffery
Soggiorno di 1 notte a maggio 2024
Risposta di Yoojin Lee, Assistant Front Office Manager, il giorno 15 mag 2024
Dear Jeffery,Thank you for sharing your positive experience with us! We are delighted to hear that you found our staff friendly and informative, especially regarding our convenient service to transport checked baggage to the cruise terminal. We are also thrilled that you enjoyed dining at our on-site restaurants. Providing excellent service and amenities is always our goal, and we're glad we could enhance your stay. We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable visit in the future!Warm regards,
4/10 Scarso
Brad
12 mag 2024
We checked in and the minibar was not stocked. The tub water stopper was not working so we had to wait for a service person to fix it and the auxiliary on the stereo was not working either.
Staff is great and so are the views but not blown away for a $600 plus night for a room
Brad
Soggiorno di 1 notte a maggio 2024
Risposta di Yoojin Lee, Assistant Front Office Manager, il giorno 15 mag 2024
Dear Brad,Thank you for sharing your feedback with us.We sincerely apologize for the inconvenience you experienced during your stay. It's disheartening to hear about the issues you encountered with the minibar, tub water stopper, and stereo auxiliary. Please know that we take your comments seriously, and we will address these issues with our team to ensure they are rectified promptly.We are glad to hear that you found our staff great and enjoyed the views. However, we regret that your overall experience did not meet your expectations. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.Warm regards,
10/10 Eccellente
Terry
11 mag 2024
Mi è piaciuto: Pulizia e servizi
Awesome
Terry
Soggiorno di 1 notte ad aprile 2024
Risposta di Yoojin Lee, Assistant Front Office Manager, il giorno 15 mag 2024
Dear Terry,Thank you for your fantastic rating!We are thrilled to hear that you had an awesome experience during your stay with us. Your satisfaction is our top priority, and we're grateful for your kind words. We look forward to hosting you again soon for another wonderful stay!Warm regards,
10/10 Eccellente
John
Viaggio di coppia
11 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great and easy for our cruise
John
Soggiorno di 1 notte a maggio 2024
Risposta di Yoojin Lee, Assistant Front Office Manager, il giorno 15 mag 2024
Dear John,Thank you for taking the time to leave us a positive review!We are delighted to hear that your experience with us was great and that our hotel provided convenience for your cruise. Ensuring a seamless and enjoyable experience for our guests is always our priority. We appreciate your kind words and hope to have the pleasure of welcoming you back on your next visit to the area!Warm regards,
10/10 Eccellente
Dave
11 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Dave
Soggiorno di 1 notte a maggio 2024
Risposta di Yoojin Lee, Assistant Front Office Manager, il giorno 15 mag 2024
Dear Dave,Thank you for your perfect rating!We are thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back again soon for another fantastic stay!Warm regards,
4/10 Scarso
Tonia, Bellevue
Viaggio di coppia
11 mag 2024
Mi è piaciuto: Personale e servizio
The AC did not work, the bed was hard, the hotel was old, but the view was Amazing. Not worth over $500 a night but the view was great. The room was hot so we had to open the window and because we had to do that it was so loud. With cruise ships and planes coming and going it was a rough nighg
Tonia
Soggiorno di 1 notte a maggio 2024
Risposta di Yoojin Lee, Assistant Front Office Manager, il giorno 15 mag 2024
Dear Tonia,Thank you for sharing your feedback with us. We are sorry to hear about the issues you encountered during your stay, including the AC not working and the discomfort caused by the noise and temperature in your room. We apologize for any inconvenience this may have caused. Your comments are important to us, and we will address them with our team to ensure improvements are made.We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm regards,
8/10 Buono
Jonathan
11 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
great stay
easy to get around
Jonathan
Soggiorno di 4 notti a febbraio 2024
Risposta di Yoojin Lee, Assistant Front Office Manager, il giorno 15 mag 2024
Dear Jonathan,Thank you for taking the time to share your feedback! We are glad to hear that you had a great stay and found our location convenient for getting around. Your satisfaction is important to us, and we appreciate your support. We look forward to welcoming you back on your next visit!Warm regards,
10/10 Eccellente
Peter
Viaggio con la famiglia
10 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice.
Peter
Soggiorno di 1 notte ad aprile 2024
Risposta di Pan Pacific Vancouver Team, il giorno 10 mag 2024
Dear Peter,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
10/10 Eccellente
Thomas
Viaggio di coppia
10 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Na
Thomas
Soggiorno di 1 notte a maggio 2024
Risposta di Pan Pacific Vancouver Team, il giorno 10 mag 2024
Dear Thomas,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
10/10 Eccellente
Felix
10 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Felix
Soggiorno di 2 notti a maggio 2024
Risposta di Pan Pacific Vancouver Team, il giorno 12 mag 2024
Felix,Thanks a million for the stellar rating! We're absolutely thrilled that you had a fantastic experience during your stay at the Pan Pacific Vancouver. Your satisfaction means the world to us, and we're delighted that you enjoyed your time with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We can't wait to welcome you back for another incredible visit!Warm regards,
10/10 Eccellente
Rosemary, HIAWASSEE
Viaggio di gruppo
9 mag 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Very nice hotel
Rosemary
Soggiorno di 1 notte a maggio 2024
Risposta di Pan Pacific Vancouver Team, il giorno 10 mag 2024
Dear Rosemary,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
10/10 Eccellente
Gertrude E.
Viaggio di coppia
9 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful hotel. Don't usually sleep well in hotels but this was very quiet and slept so good. Staff is friendly and courteous.
Gertrude E.
Soggiorno di 1 notte a maggio 2024
Risposta di Pan Pacific Vancouver Team, il giorno 10 mag 2024
Dear Gertrude,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
10/10 Eccellente
Stuart
Viaggio con la famiglia
9 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We were leaving on a cruise and watched our ship come into view the morning of our embarkation. Beautiful views of Vancouver and the harbour
Stuart
Soggiorno di 2 notti ad aprile 2024
Risposta di Pan Pacific Vancouver Team, il giorno 10 mag 2024
Dear Stuart,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
10/10 Eccellente
Cicely, Lakewood
Viaggio con la famiglia
9 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It’s a good location. Beautiful views. Pool deck is beautiful!
Cicely
Soggiorno di 2 notti a maggio 2024
Risposta di Pan Pacific Vancouver Team, il giorno 10 mag 2024
Dear Cicely,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
10/10 Eccellente
Barry
9 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Barry
Soggiorno di 1 notte ad aprile 2024
Risposta di Pan Pacific Vancouver Team, il giorno 10 mag 2024
Dear Barry,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
8/10 Buono
Martha
Viaggio con la famiglia
8 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Enjoyed our stay at the Pan Pacific. Staff were very friendly. Hotel restaurant was nice. Decor a bit outdated but the hotel is clean and has a nice feel to it.
Very convenient for shopping and dining. Outside area in front of the hotel can get a bit chaotic with all the cruise ships but they keep it pretty well organized. Would stay again
Martha
Soggiorno di 4 notti ad aprile 2024
Risposta di Yoojin Lee, Assistant Front Office Manager, il giorno 8 mag 2024
Dear Martha,Thank you for sharing your feedback! We are glad to hear that you enjoyed your stay at the Pan Pacific.It's wonderful to know that you found our staff to be friendly and our hotel restaurant to be nice. We appreciate your comments about the cleanliness and overall ambiance of the hotel, although we'll certainly take note of your observation about the decor.We're also pleased that you found our location convenient for shopping and dining. Regarding the outside area in front of the hotel, we understand that it can get busy with cruise ships, but we're glad to hear that you found it well organized.We appreciate your recommendation and look forward to welcoming you back for another stay in the future!Warm regards,
10/10 Eccellente
Anthony
8 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent rooms
Anthony
Soggiorno di 1 notte a maggio 2024
Risposta di Pan Pacific Vancouver Team, il giorno 10 mag 2024
Dear Anthony,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
10/10 Eccellente
Gary
Viaggio con la famiglia
8 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great staff and convenient to cruise terminal.
Gary
Soggiorno di 1 notte a maggio 2024
Risposta di Pan Pacific Vancouver Team, il giorno 10 mag 2024
Gary,Thanks a bunch for the stellar rating! We're thrilled to hear that you had such a fantastic experience during your stay with us. Our team works hard to provide top-notch service, and it's wonderful to hear that their efforts made your stay memorable. We're also glad to know that our location near the cruise terminal was convenient for you. If there's anything else we can do to make your next stay even better, just let us know. We can't wait to welcome you back for another great visit!Warm regards,
10/10 Eccellente
Catherine, Richmond
Viaggio di coppia
8 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel has been a favourite of mine for many years. It never fails to impress! Check in was quick, friendly and efficient, as were the bellboys who handled our luggage. Location is perfect for pre-cruise!
Catherine
Soggiorno di 1 notte a maggio 2024
Risposta di Pan Pacific Vancouver Team, il giorno 10 mag 2024
Good day Catherine,Thank you so much for your wonderful review! We're absolutely delighted to hear that the Pan Pacific Vancouver continues to be a favorite for you over the years. It's fantastic to know that you were impressed by our efficient check-in process and the friendly service provided by our bell staff. We're thrilled that our location was perfect for your pre-cruise needs. Your continued support means the world to us, and we can't wait to welcome you back for many more memorable stays in the future!Warm regards,
8/10 Buono
Carly
8 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Carly
Soggiorno di 1 notte a maggio 2024
Risposta di Pan Pacific Vancouver Team, il giorno 10 mag 2024
Dear Carly,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
10/10 Eccellente
Garrett
8 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is an excellent hotel in Downtown Vancouver. I will be back for sure. It’s really good!
Garrett
Soggiorno di 1 notte a maggio 2024
Risposta di Pan Pacific Vancouver Team, il giorno 10 mag 2024
Good day Garrett,Thank you so much for the fantastic review! We're thrilled to hear that you had such a wonderful experience during your stay at the Pan Pacific Vancouver. Your kind words truly mean a lot to us, and we can't wait to welcome you back for another fantastic stay in the future! If there's anything specific that made your visit memorable or if you have any feedback to share, please feel free to reach out. See you soon!Warm regards,
10/10 Eccellente
Robin Stonelle
Viaggio di coppia
8 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved the harbour views and walking area
Robin Stonelle
Soggiorno di 2 notti a maggio 2024
Risposta di Yoojin Lee, Assistant Front Office Manager, il giorno 8 mag 2024
Dear Robin Stonelle,Thank you for your perfect rating and lovely feedback! We are delighted to hear that you loved the harbour views and walking area during your stay with us.Providing captivating views and convenient access to scenic walking areas is something we strive for, and we're thrilled that we could enhance your experience in this way.Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay in the future!Thank you.Warm regards,
10/10 Eccellente
Kris
Viaggio con la famiglia
7 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easily the best hotel in Vancouver!
Kris
Soggiorno di 2 notti a maggio 2024
Risposta di Yoojin Lee, Assistant Front Office Manager, il giorno 8 mag 2024
Dear Kris,Thank you for your perfect rating and wonderful feedback! Being considered the best hotel in Vancouver is an honor, and we're delighted that we could make your stay memorable.Your satisfaction is our top priority, and we truly appreciate your kind words. We look forward to the opportunity to welcome you back for another exceptional stay in the future!Thank you.Warm regards,
10/10 Eccellente
Greg
Viaggio con la famiglia
7 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great experience - close to surrounding amenities. Staff was great, with positive communication points.
Greg
Soggiorno di 1 notte a maggio 2024
Risposta di Yoojin Lee, Assistant Front Office Manager, il giorno 8 mag 2024
Dear Greg,Thank you for your perfect rating and positive feedback! We are thrilled to hear that you had a great experience during your stay with us. It's wonderful to know that you found our hotel conveniently located near surrounding amenities and that you had positive interactions with our staff.We look forward to welcoming you back for another fantastic stay in the future!Warm regards,
10/10 Eccellente
David
Viaggio di lavoro
7 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My favourite hotel in Vancouver. Large, clean, modern suites. Ocean views from many rooms.
David
Soggiorno di 1 notte a maggio 2024
Risposta di Pan Pacific Vancouver Team, il giorno 10 mag 2024
Dear David,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
6/10 Soddisfacente
Diane
Viaggio con la famiglia
7 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Aucune insonorisation dans la chambre; ce n’était pas une chambre communicante nous entendions tous les bruits envahissants, et surtout les voisins, vraiment incommodants
Diane
Soggiorno di 1 notte a maggio 2024
Risposta di Yoojin Lee, Assistant Front Office Manager, il giorno 7 mag 2024
Dear Diane,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced due to the lack of soundproofing in your room. It's disappointing to hear that you were disturbed by noise, especially from neighboring guests. We understand the importance of a peaceful environment for a comfortable stay, and we regret that we fell short in providing this during your visit.Please know that we take your comments seriously, and we will address the issue of soundproofing to ensure that future guests do not encounter similar disturbances. Your comfort and satisfaction are our top priorities, and we appreciate your patience and understanding.We value your input and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,
10/10 Eccellente
Phronsie
Viaggio con la famiglia
7 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We really enjoyed our stay at The Pan Pacific Vancouver. Clean rooms, excellent service, timely room service - food was hot and delicious. Easy to navigate within our area of the city to and from busy streets. Staff always courteous and helpful. Five stars!!
Phronsie
Soggiorno di 4 notti a maggio 2024
Risposta di Yoojin Lee, Assistant Front Office Manager, il giorno 7 mag 2024
Dear Phronsie,Thank you so much for your perfect rating and wonderful feedback! We are thrilled to hear that you really enjoyed your stay at The Pan Pacific Vancouver. Providing clean rooms, excellent service, and delicious room service meals is our priority, and we are delighted that we could meet your expectations in these areas. It is fantastic to hear that you found our location convenient and easy to navigate within the city. We strive to ensure that our guests have a seamless experience exploring all that Vancouver has to offer.We greatly appreciate your kind words about our staff's courtesy and helpfulness. Delivering exceptional service is at the heart of what we do, and we're so pleased that our team made your stay memorable.Thank you once again for your glowing review and five-star rating! We can't wait to have the pleasure of welcoming you back for another exceptional stay.Warm regards,
10/10 Eccellente
Hannah
Viaggio con famiglia e bambini piccoli
7 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful staff, clean and always a beautiful view!
Hannah
Soggiorno di 3 notti ad aprile 2024
Risposta di Yoojin Lee, Assistant Front Office Manager, il giorno 7 mag 2024
Thank you for your perfect rating and kind words! We are thrilled to hear that you had a wonderful experience during your stay with us. Providing exceptional service and ensuring cleanliness are our top priorities, and we're delighted that our staff and facilities met your expectations. We're also glad that you enjoyed the beautiful views from our hotel.Your feedback means a lot to us, and we truly appreciate your recognition of our efforts. We look forward to welcoming you back for another fantastic stay in the future.Warm regards,
10/10 Eccellente
Jennifer
7 mag 2024
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Jennifer
Soggiorno di 1 notte a maggio 2024
Risposta di Pan Pacific Vancouver Team, il giorno 10 mag 2024
Jennifer,Thank you for your five-star rating! We're delighted to see that you had a wonderful experience during your stay at the Pan Pacific Vancouver. Your satisfaction is our top priority, and we're thrilled that you enjoyed your time with us. If there's anything specific that made your visit exceptional or if you have any feedback to share, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!Warm regards,
10/10 Eccellente
Tyler
Viaggio con la famiglia
7 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent views and location.
Tyler
Soggiorno di 2 notti a maggio 2024
Risposta di Yoojin Lee, Assistant Front Office Manager, il giorno 7 mag 2024
Dear Tyler,Thank you for your positive review! Providing our guests with breathtaking views and a convenient location is a priority, and we're delighted that we met your expectations in these aspects.Your satisfaction is important to us, and we appreciate your kind words. We look forward to welcoming you back for another exceptional stay in the future.Warm regards,
10/10 Eccellente
Kate
Viaggio di coppia
7 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fabulous two night stay at the Pan Pacific Vancouver - the views and location are just unbeatable!
Kate
Soggiorno di 2 notti a maggio 2024
Risposta di Yoojin Lee, Assistant Front Office Manager, il giorno 8 mag 2024
Dear Kate,Thank you for your perfect rating and wonderful feedback! It's fantastic to know that you enjoyed the unbeatable views and prime location of our hotel. Providing our guests with memorable experiences is our top priority, and we're delighted that we exceeded your expectations in this regard.Your satisfaction means the world to us, and we can't wait to welcome you back for another fantastic stay in the future!Thank you.Warm regards,
8/10 Buono
Sebastien
Viaggio di coppia, Viaggio con la famiglia
6 mag 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Very nice place ! A bit long before being helped at front desk though.
Sebastien
Soggiorno di 1 notte a maggio 2024
Risposta di Yoojin Lee, Assistant Front Office Manager, il giorno 6 mag 2024
Dear Sebastien,Thank you for your feedback and for choosing to stay with us. We are delighted to hear that you found our hotel to be a very nice place.We apologize for any delay you experienced in being helped at the front desk. Your time is valuable, and we understand the importance of prompt service. We'll review our staffing and procedures to ensure that we can provide more efficient service to our guests in the future.We appreciate your valuable feedback, and we hope to have the opportunity to welcome you back for another pleasant stay.Warm regards,
10/10 Eccellente
Kim
Viaggio di coppia
6 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was walkable to shopping and restaurants. It was connected to the conventional center. It's a very convenient for events that go on there.
Kim
Soggiorno di 1 notte a febbraio 2024
Risposta di Pan Pacific Vancouver Team, il giorno 6 mag 2024
Dear Kim,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
6/10 Soddisfacente
John
5 mag 2024
John
Soggiorno di 1 notte a maggio 2024
Risposta di Yoojin Lee, Assistant Front Office Manager, il giorno 7 mag 2024
Dear John,Thank you for your feedback. We're sorry to hear that your experience fell short of expectations.If there are any specific issues or areas where we can improve, please let us know. Your feedback is invaluable to us, and we're committed to addressing any concerns to ensure a better experience for you and our future guests.We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.Warm regards,
10/10 Eccellente
Debbie
5 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The rooftop pool and hot tub was so relaxing
Debbie
Soggiorno di 1 notte ad aprile 2024
Risposta di Pan Pacific Vancouver Team, il giorno 6 mag 2024
Dear Debbie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
10/10 Eccellente
Rhonda
Viaggio con la famiglia
5 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastic views!
Rhonda
Soggiorno di 1 notte ad aprile 2024
Risposta di Pan Pacific Vancouver Team, il giorno 6 mag 2024
Dear Rhonda,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
10/10 Eccellente
ANGEL
Viaggio con la famiglia
5 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good option for a cruser’s pasangers
ANGEL
Soggiorno di 3 notti a maggio 2024
Risposta di Yoojin Lee, Assistant Front Office Manager, il giorno 6 mag 2024
Dear Angel,Thank you for your perfect rating! We are delighted to hear that you found our hotel to be a good option for cruise passengers. Providing convenience and comfort to our guests, especially those embarking on cruises, is important to us.We value your feedback and look forward to welcoming you back for another wonderful stay in the future!Warm regards,
10/10 Eccellente
Christine, Palmdale
Viaggio di gruppo
4 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice rooms
Christine
Soggiorno di 1 notte ad aprile 2024
Risposta di Yoojin Lee, Assistant Front Office Manager, il giorno 6 mag 2024
Dear Christine,We are thrilled to receive your perfect rating! It is fantastic to hear that you found our rooms to be nice during your stay. Providing a comfortable and inviting environment for our guests is something we take great pride in.We look forward to the opportunity to welcome you back for another enjoyable stay in the future!Warm regards,
8/10 Buono
David
4 mag 2024
Mi è piaciuto: Pulizia e personale e servizio
David
Soggiorno di 1 notte ad aprile 2024
Risposta di Pan Pacific Vancouver Team, il giorno 6 mag 2024
Dear David,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
10/10 Eccellente
Bev
Viaggio con la famiglia
4 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Was convienent for accessing cruise. Expensive
Bev
Soggiorno di 1 notte a maggio 2024
Risposta di Yoojin Lee, Assistant Front Office Manager, il giorno 6 mag 2024
Dear Bev,Thank you for your perfect rating! We are glad to hear that our hotel was convenient for accessing your cruise. Providing easy access to cruise terminals is something we strive for to make our guests' travels as smooth as possible.We understand your concern about pricing, and we always aim to offer competitive rates while providing the best possible service and amenities. We appreciate your feedback.We value your input and hope to have the opportunity to welcome you back for another great stay in the future!Warm regards,
10/10 Eccellente
Sajid
Viaggio di coppia
4 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent
Sajid
Soggiorno di 1 notte a maggio 2024
Risposta di Pan Pacific Vancouver Team, il giorno 4 mag 2024
Dear Sajid,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
10/10 Eccellente
Mohamed
4 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good
Mohamed
Soggiorno di 1 notte ad aprile 2024
Risposta di Pan Pacific Vancouver Team, il giorno 4 mag 2024
Dear Mohamed,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,