Kayak

Recensioni per Robin Hood Inn & Suites

2.5 out of 5
Robin Hood Inn & Suites
136 Gorge Road East, Victoria, BC

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 759 su 1153 recensioni" "
Valutazione di 8 - Buono. 323 su 1153 recensioni" "
Valutazione di 6 - Soddisfacente. 36 su 1153 recensioni" "
Valutazione di 4 - Scarso. 16 su 1153 recensioni" "
Valutazione di 2 - Terribile. 19 su 1153 recensioni" "

9,4/10

Pulizia

9,4/10

Personale e servizio

8,8/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

9,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Caroline

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent valur for room rate very clean and obviously renovated bathroomd Only thing stairs no elevators that i found
Soggiorno di 3 notti a maggio 2024

10/10 Eccellente

Arturo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Accesible a los lugares hermosos de Victoria
Soggiorno di 1 notte a maggio 2024

8/10 Buono

Steven

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Loved using the free e bike with the galoping goose trail so close by .
Soggiorno di 1 notte a maggio 2024
Risposta di Pink, il giorno 17 mag 2024
Thank you for your review! We're delighted to hear that you loved using our complimentary e-bikes and enjoyed the proximity to the Galloping Goose Trail. It's wonderful to know that you had a great time exploring the area.We look forward to welcoming you back to Robin Hood Inn and Suites for more adventures in the future!

8/10 Buono

Richard

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
A comfortable place to stay in Victoria, at a reasonable cost relative to other options. Some nice touches, for instance making the electric bikes available to guests.
Soggiorno di 1 notte a maggio 2024
Risposta di Pink, il giorno 17 mag 2024
Thank you for your review! We're pleased to hear that you found our hotel a comfortable and reasonably priced option in Victoria. It's great to know that you appreciated the complimentary electric bikes for our guests.We look forward to welcoming you back to Robin Hood Inn and Suites on your next visit to Victoria!

10/10 Eccellente

Ana Gabriela

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024
Risposta di Pink, il giorno 17 mag 2024
Thank you for taking the time to leave a five-star review! We're thrilled to hear that you had a great stay with us. We take great pride in providing a comfortable and convenient experience for our guests, and we're happy that we were able to do so for you.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay!

10/10 Eccellente

Philippe

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We recently had the pleasure of staying at Robin Hood Inn and Suites, and I must say it was a delightful experience. The room was clean, spacious, and quiet—a perfect retreat after a day of exploring Victoria. The comfortable bed ensured a good night’s sleep, and the amenities provided met all my needs. We loved the complimentary E-bikes available for guests. It’s a fantastic way to explore the area. The friendly and attentive staff made my stay even better. I’m already planning my next visit, and I can’t wait to take advantage of the bikes again.
Soggiorno di 1 notte a maggio 2024
Risposta di Pink, il giorno 16 mag 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had a delightful experience during your stay at Robin Hood Inn and Suites. It's great to know that you found your room clean, spacious, and quiet, providing the perfect retreat after exploring Victoria.We're glad you enjoyed the comfortable bed and the amenities we provided. It's fantastic to hear that you loved the complimentary e-bikes and found them to be a great way to explore the area.Our team takes pride in delivering friendly and attentive service, and we're delighted that they helped make your stay even better. We're excited to hear that you're already planning your next visit and looking forward to welcoming you back soon. Safe travels, and see you next time!

6/10 Soddisfacente

Lorna

Mi è piaciuto: Pulizia e personale e servizio
A bitbstuffy in.the room
Soggiorno di 3 notti a maggio 2024
Risposta di Pink, il giorno 16 mag 2024
Thank you for sharing your feedback with us. We apologize for the stuffiness you experienced in your room. Your comfort is important to us, and we appreciate your input as it helps us improve.Please feel free to reach out to our front desk during your stay if you encounter any issues; we are always here to assist you. We hope to have the opportunity to welcome you back for a more comfortable stay in the future.

10/10 Eccellente

Narendra Varma

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Affordable
Soggiorno di 2 notti a maggio 2024
Risposta di Pink, il giorno 16 mag 2024
Thank you for taking the time to leave a five-star review! We're thrilled to hear that you had a great stay with us. We take great pride in providing a comfortable and convenient experience for our guests, and we're happy that we were able to do so for you.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay!

6/10 Soddisfacente

Bob

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The whole facility was very old and streets appeal was not good. Likewise with the kitchen in our unit, very old but everything did work. Ice machine not working. beds were clean and breakfast was good so we left on a high note
Soggiorno di 1 notte a maggio 2024
Risposta di Pink, il giorno 13 mag 2024
Thank you for sharing your feedback with us. We're glad to hear that you found the beds clean and that you enjoyed our breakfast. We apologize for any inconvenience caused by the age of the facility and the kitchen in your unit.We're sorry to hear that the ice machine was not working during your stay. Your comments are valuable to us, and we will address these issues to improve our services.We're pleased to hear that you left on a high note, and we hope to welcome you back for another pleasant stay in the future.

2/10 Terribile

Ingrid

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
When I booked I requested a wheelchair accessible room; it was not! No ramp up to the room door; bedroom doorway was a tight fit with the chair and could not get into the bathroom at all to use the facilities. I booked this room because of its location to what we had planned and their website said wheelchair access which it clearly did NOT have. Management only charged us 1/2 price as an apology for the inconvenience.
Soggiorno di 2 notti a maggio 2024
Risposta di Pink, il giorno 13 mag 2024
Thank you for sharing your experience with us. We are sorry for any inconvenience you experienced regarding the accessibility of your room. While we do not promote ourselves as wheelchair-accessible accommodation on any platform, we understand the importance of providing suitable accommodations for all our guests.We're glad to hear that our management was able to offer a partial refund for your inconvenience. In the future, we recommend requesting specific accessibility features in advance to ensure we can accommodate your needs to the best of our ability.We want to assure you that we strive to provide a comfortable stay for all our guests. We value your feedback and will use it to improve our services. We hope to have the opportunity to welcome you back for a more positive experience in the future.

10/10 Eccellente

Nancy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Liked that we could use the bus to get around. Great breakfast. Helpful staff when we wanted to extend our stay.
Soggiorno di 1 notte a maggio 2024
Risposta di Pink, il giorno 10 mag 2024
Thank you for staying with us and for taking the time to share your experience! We're glad to hear that you liked the convenience of using the bus to get around and that you enjoyed our breakfast offerings. It's also great to hear that our staff was helpful when you wanted to extend your stay.We hope to welcome you back for another pleasant stay in the future!

10/10 Eccellente

Verna

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was old looking outside but the rooms were redone and very clean
Soggiorno di 1 notte a maggio 2024
Risposta di Pink, il giorno 9 mag 2024
Thank you for choosing to stay with us and for sharing your feedback! We're pleased to hear that you found our rooms to be newly redone and very clean.Regarding the exterior appearance, we appreciate your feedback. We're continuously working to enhance our property, and your comments will help us improve.We hope to welcome you back for another comfortable stay in the future!

10/10 Eccellente

Lynda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent value for the money!
Soggiorno di 3 notti a maggio 2024
Risposta di Pink, il giorno 8 mag 2024
Thank you for taking the time to leave a five-star review! We're thrilled to hear that you had a great stay with us. We take great pride in providing a comfortable and convenient experience for our guests, and we're happy that we were able to do so for you.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay!

8/10 Buono

Reynald

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good place to stay! Only complain is the cold boiled eggs for breakfast lol
Soggiorno di 2 notti ad aprile 2024
Risposta di Pink, il giorno 8 mag 2024
Thank you for choosing to stay at Robin Hood Inn and Suites! We're glad to hear that you had a good overall experience. We appreciate your feedback regarding the breakfast and will pass it along to our team. We hope to welcome you back for another pleasant stay in the future!

10/10 Eccellente

Helen-Louise

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 7 notti ad aprile 2024
Risposta di Pink, il giorno 2 mag 2024
Thank you for taking the time to leave a five-star review! We're thrilled to hear that you had a great stay with us. We take great pride in providing a comfortable and convenient experience for our guests, and we're happy that we were able to do so for you.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay!

8/10 Buono

Antonio

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Ice machine broken, where are the waffles
Soggiorno di 1 notte ad aprile 2024
Risposta di Pink, il giorno 29 apr 2024
I'm sorry to hear about the issues you encountered during your stay. We apologize for the inconvenience with the broken ice machine and the absence of waffles, even if we never provide waffles. Your feedback is valuable, and we'll address these concerns to ensure a better experience for our guests in the future. If there's anything else you'd like to share or if there's a way we can make it up to you, please let us know.

10/10 Eccellente

Theodore

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice pet friendly hotel with attentive staff.
Soggiorno di 1 notte ad aprile 2024
Risposta di Pink, il giorno 29 apr 2024
We're so proud to share this wonderful feedback! Our guests have been loving their stays with us, and we're incredibly grateful. Thank you for highlighting our cleanliness and helpful staff! Your kind words mean the world to us.

8/10 Buono

David

Viaggio con la famiglia
Mi è piaciuto: Servizi
It was clean, breakfast was good.
Soggiorno di 1 notte ad aprile 2024
Risposta di Pink, il giorno 29 apr 2024
Thank you for your review! We're glad to hear that you found our hotel clean and enjoyed the breakfast. We hope to welcome you back again soon!

10/10 Eccellente

John

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
great all around
Soggiorno di 1 notte ad aprile 2024
Risposta di Pink, il giorno 25 apr 2024
Thank you for taking the time to leave a five-star review! We're thrilled to hear that you had a great stay with us. We take great pride in providing a comfortable and convenient experience for our guests, and we're happy that we were able to do so for you.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay!

10/10 Eccellente

Laura Delores, Winnipeg

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We have been 4 times now and it was always very clean and staff very helpful.
Soggiorno di 3 notti ad aprile 2024
Risposta di Pink, il giorno 24 apr 2024
We're delighted to hear that you've chosen to stay with us four times now! Thank you for your continued loyalty and for taking the time to share your positive experiences. Our team works hard to maintain a clean and welcoming environment for all our guests, and we're glad to hear that you've consistently found our staff to be helpful. We appreciate your support and look forward to welcoming you back for many more enjoyable stays!

8/10 Buono

Mandeep

Mi è piaciuto: Condizioni e dotazioni della struttura
Clean
Soggiorno di 1 notte ad aprile 2024
Risposta di Pink, il giorno 22 apr 2024
Thank you for taking the time to leave us a four-star review. We hope you had a comfortable and enjoyable stay with us. If you have any feedback or suggestions on how we can improve our services, please do not hesitate to let us know. Thank you for choosing to stay with us and we hope to see you again soon!

10/10 Eccellente

Barbara

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place. Would stay there again.
Soggiorno di 4 notti ad aprile 2024
Risposta di Pink, il giorno 19 apr 2024
We're delighted to hear that you enjoyed your stay with us! Thank you for taking the time to share your positive feedback. We look forward to welcoming you back on your next visit to the area. If there's anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know. Safe travels, and we hope to see you again soon at Robin Hood Inn & Suites!

10/10 Eccellente

Miguel Andrei

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I love it here
Soggiorno di 3 notti a marzo 2024
Risposta di Pink, il giorno 3 apr 2024
Thank you for taking the time to leave a five-star review! We're thrilled to hear that you had a great stay with us. We take great pride in providing a comfortable and convenient experience for our guests, and we're happy that we were able to do so for you.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay!

8/10 Buono

TAIJU

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di Pink, il giorno 22 apr 2024
Thank you for taking the time to leave us a four-star review. We hope you had a comfortable and enjoyable stay with us. If you have any feedback or suggestions on how we can improve our services, please do not hesitate to let us know. Thank you for choosing to stay with us and we hope to see you again soon!

10/10 Eccellente

Poppy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great customer service, very nice staff
Soggiorno di 1 notte a marzo 2024
Risposta di Pink, il giorno 1 apr 2024
Thank you for your kind words! We're delighted to hear that you appreciated our customer service and found our staff to be very nice. Providing exceptional service and ensuring our guests feel welcomed and valued are our top priorities. Your feedback is truly appreciated, and we look forward to welcoming you back for another wonderful experience at Robin Hood Inn & Suites in the future! If there's anything else we can assist you with, please feel free to let us know.

10/10 Eccellente

Shauntel

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really comfortable beds and was super clean. Had a good stay
Soggiorno di 2 notti a marzo 2024
Risposta di Pink, il giorno 1 apr 2024
We're thrilled to hear that you had a comfortable and enjoyable stay with us at Robin Hood Inn & Suites! It's fantastic to know that you found the beds comfortable and the room super clean. Providing a cozy and clean environment for our guests is always our top priority. Thank you for sharing your positive experience, and we hope to welcome you back again soon for another great stay! If there's anything else we can do to enhance your future visits, please don't hesitate to let us know.

10/10 Eccellente

Giovanna

Soggiorno di 1 notte a marzo 2024
Risposta di Pink, il giorno 19 apr 2024
Thank you for taking the time to leave a five-star review! We're thrilled to hear that you had a great stay with us. We take great pride in providing a comfortable and convenient experience for our guests, and we're happy that we were able to do so for you.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay!

10/10 Eccellente

Jodie

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
I had a wonderful stay, breakfast was great.
Soggiorno di 1 notte a febbraio 2024
Risposta di Pink, il giorno 26 mar 2024
We're delighted to hear that you had a wonderful stay with us and enjoyed our breakfast offerings! Thank you for choosing to stay at our inn. We hope to welcome you back again in the future for another great experience. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

8/10 Buono

Bonnie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The rooms were well updated
Soggiorno di 2 notti a marzo 2024
Risposta di Pink, il giorno 26 mar 2024
Thank you for your feedback! We're pleased to hear that you found our rooms to be well updated. We continuously strive to provide comfortable and modern accommodations for our guests. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay in the future. If you have any suggestions or requests for your next visit, please feel free to share them with us.

10/10 Eccellente

Melvin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is budget-friendly, clean and good-sized rooms. Some of the furnitures are outdated, but the ones that really matter most like bed, bathroom, and kitchen are excellent! The real surprise was the breakfast - their croissant and pastries were so good, and they brew Kona coffee as well! Therre was no meat on the selection (just boiled egg), which we actually prefer (but maybe some will still want bacon kr sausage).
Soggiorno di 1 notte a marzo 2024
Risposta di Pink, il giorno 26 mar 2024
Thank you for your feedback! We're glad to hear that you found our accommodations to be budget-friendly, clean, and spacious. It's wonderful that you found the essentials like the bed, bathroom, and kitchen to be excellent despite some outdated furniture.We're thrilled that you enjoyed our breakfast offerings, especially the croissants, pastries, and Kona coffee! We understand that some guests may prefer meat options, and we'll take your feedback into consideration as we continually strive to improve our breakfast selection to cater to different preferences.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know!

10/10 Eccellente

Steven

Mi è piaciuto: Pulizia, personale e servizio, servizi
We enjoyed our stay. The location is close to downtown and restaurants. Quiet neighborhood is a plus. Room is clean but dated. There's only one power outlet in the room for charging electronics, and it's on the far end of the bed, not the most convenient as the cord barely reaches the bed. Overall, it's a great experience.
Soggiorno di 1 notte a marzo 2024
Risposta di Pink, il giorno 25 mar 2024
Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay and found our location convenient. Your feedback about the room amenities is greatly appreciated, and we'll definitely take it into consideration as we continue to improve our accommodations. We understand the importance of having accessible power outlets for charging electronics and will look into ways to address this concern for our guests' comfort and convenience. We're glad that overall you had a great experience with us, and we hope to welcome you back again in the future for an even better stay! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

10/10 Eccellente

PJS Systems Inc.

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The rooms are amazing and updated. I’ll be back again!
Soggiorno di 1 notte a marzo 2024
Risposta di Pink, il giorno 25 mar 2024
Thank you for your kind words! We're thrilled to hear that you found our rooms amazing and enjoyed the updates we've made. It's fantastic to know that you had such a positive experience with us. We can't wait to welcome you back again on your next visit! If there's anything specific you'd like to see or any way we can enhance your stay even further, please don't hesitate to let us know. We look forward to having you with us again soon!

2/10 Terribile

Harjasdeep Singh

Soggiorno di 1 notte a marzo 2024
Risposta di Pink, il giorno 19 apr 2024
We're sorry to hear that your experience didn't meet your expectations. Your feedback is valuable to us, and we would like to learn more about your concerns so that we can address them promptly. Please feel free to share so that we can discuss your experience in more detail and work towards resolving any issues you may have encountered. We appreciate your feedback and hope to have the opportunity to improve your perception of our Inn. Thank you.

10/10 Eccellente

Patrick

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Pink, il giorno 19 apr 2024
Thank you for taking the time to leave a five-star review! We're thrilled to hear that you had a great stay with us. We take great pride in providing a comfortable and convenient experience for our guests, and we're happy that we were able to do so for you.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay!

8/10 Buono

Heather

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a marzo 2024
Risposta di Pink, il giorno 26 mar 2024
Thank you for taking the time to leave us a four-star review. We hope you had a comfortable and enjoyable stay with us. If you have any feedback or suggestions on how we can improve our services, please do not hesitate to let us know. Thank you for choosing to stay with us and we hope to see you again soon!

8/10 Buono

Basia, Bowen Island

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It felt like being at a summer camp resort! The area was surrounded by big cedar trees and lots of lush lawn. I liked the little picnic area under the trees where we ate our continental breakfast every morning ~ and that was an added bonus! Having some tasty little pastries and great coffee. Another bonus was being so close to the Gorge waterfront trail. We rode bikes along it everyday. Amazed that it only took a few minutes to get to the inner harbour by bike. Also a perfect place for our dog. We will definitely be back!
Soggiorno di 3 notti a marzo 2024
Risposta di Pink, il giorno 25 mar 2024
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed your stay and that our surroundings gave you the feeling of being at a summer camp resort. It's great to know that you appreciated our picnic area under the trees and enjoyed the continental breakfast with tasty pastries and great coffee. We're also glad that our proximity to the Gorge waterfront trail allowed you to explore the area on bike rides, and that it was convenient to reach the inner harbor. We're delighted that your dog had a perfect stay too! We look forward to welcoming you back for another fantastic experience in the future. If there's anything else we can do to make your next stay even more enjoyable, please let us know.

10/10 Eccellente

Richard

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very well kept older motel with numerous upgrades. Room was very modern with good facilities. Bathroom was excellent. Staff were all knowledgeable and very helpful. Much better than "corporate" hotels. Free breakfast was very good with healthy choices. Location was quite central with verg good walking opportunities. Wide variety of bicycles available. We'll be back!!
Soggiorno di 1 notte a marzo 2024
Risposta di Pink, il giorno 25 mar 2024
Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at our motel and that you found our facilities to be modern and well-kept. It's wonderful to know that you appreciated the upgrades and the excellent bathroom in your room. Our team takes pride in providing knowledgeable and helpful service, and we're glad to hear that it exceeded your expectations. We're also delighted that you enjoyed our complimentary breakfast with healthy choices and found our location central with great walking opportunities. We look forward to welcoming you back on your next visit, and we can't wait to host you again! If there's anything else we can do to enhance your future stays, please let us know.

10/10 Eccellente

Jason

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly
Soggiorno di 3 notti a marzo 2024
Risposta di Pink, il giorno 22 mar 2024
Thank you for taking the time to leave a five-star review! We're thrilled to hear that you had a great stay with us. We take great pride in providing a comfortable and convenient experience for our guests, and we're happy that we were able to do so for you.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay!

8/10 Buono

Tami

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Friendly staff
Soggiorno di 2 notti a marzo 2024
Risposta di Pink, il giorno 19 mar 2024
Thank you for your kind words! We're delighted to hear that you found our staff friendly during your with us. Providing exceptional service and creating a welcoming atmosphere for our guests is always our top priority. If there's anything else we can assist you with or if you have any suggestions for how we can further improve, please feel free to let us know. We look forward to welcoming you back in the future!

10/10 Eccellente

Deb

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Provides bicycles to use, tour bus and kayaks.
Soggiorno di 1 notte a marzo 2024
Risposta di Pink, il giorno 13 mar 2024
Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed our complimentary amenities, including the e-bikes, shuttle service, and kayaks. It's our pleasure to offer these conveniences to enhance your stay and help you explore the beautiful surroundings of Victoria.We hope you had a fantastic time exploring with our e-bikes and kayaks. If you have any further feedback or if there's anything else we can do to improve your experience, please don't hesitate to reach out.We look forward to welcoming you back for another memorable stay in the future!

10/10 Eccellente

Greg

Viaggio con animali domestici
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love this place, staff os very friendly and helpfull. My Stay was great!☺️🙏
Soggiorno di 3 notti a marzo 2024
Risposta di Pink, il giorno 13 mar 2024
Thank you for your kind words and positive review! We're thrilled to hear that you enjoyed your stay with us and that our staff made your experience memorable. Providing friendly and helpful service is always our top priority, and we're delighted to know that we succeeded in making your visit enjoyable.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We would love to welcome you back for another fantastic stay in the future!

10/10 Eccellente

Neil

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Pink, il giorno 13 mar 2024
Thank you for taking the time to leave a five-star review! We're thrilled to hear that you had a great stay with us. We take great pride in providing a comfortable and convenient experience for our guests, and we're happy that we were able to do so for you.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay!

8/10 Buono

Lynne, Kelowna

Mi è piaciuto: Servizi
Friendly, helpful staff. I found my room to be a bit noisy
Soggiorno di 1 notte a marzo 2024
Risposta di Pink, il giorno 13 mar 2024
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be friendly and helpful. However, we apologize for any inconvenience you experienced due to noise in your room.We understand the importance of providing a peaceful environment for our guests to rest and relax, and we're sorry to hear that this was not your experience. Please know that we take noise concerns seriously, and we will do our best to address this issue to ensure a more comfortable stay for you and future guests.If you choose to stay with us again in the future, please don't hesitate to reach out to our team, and we'll do our utmost to accommodate your needs and preferences.Thank you again for your feedback, and we hope to have the opportunity to welcome you back soon.

10/10 Eccellente

Malcon

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I love the free e-bike and free rides around town and to the ferry
Soggiorno di 1 notte a gennaio 2024
Risposta di Pink, il giorno 28 feb 2024
Thank you for taking the time to share your feedback with us! We're delighted to hear that you enjoyed our complimentary e-bike rentals and shuttle service, providing convenient transportation options for exploring Victoria and getting to the ferry terminal.It's our pleasure to offer these amenities to enhance your stay and make your visit more enjoyable. We hope you had a fantastic time exploring the area and that our services contributed to a memorable experience.We look forward to welcoming you back for another wonderful stay at Robin Hood Inn & Suites!

10/10 Eccellente

Edward

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Pink, il giorno 21 mar 2024
Thank you for taking the time to leave a five-star review! We're thrilled to hear that you had a great stay with us. We take great pride in providing a comfortable and convenient experience for our guests, and we're happy that we were able to do so for you.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay!

10/10 Eccellente

Harold

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very warm reception and welcome help in covering any queries we had about the facility and other interest in the area.
Soggiorno di 2 notti a febbraio 2024
Risposta di Pink, il giorno 28 feb 2024
Thank you for your kind review! We're delighted to hear that you received a warm reception and that our team was able to assist you with any queries you had about our facility and the surrounding area. Providing excellent service and ensuring our guests feel welcome is our top priority.Should you have any further questions or need assistance during your stay, please don't hesitate to reach out. We're here to make your experience as enjoyable as possible.We look forward to welcoming you back to Robin Hood Inn & Suites in the future!

10/10 Eccellente

Monika

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice big room.
Soggiorno di 1 notte a febbraio 2024
Risposta di Pink, il giorno 28 feb 2024
Thank you for taking the time to share your positive feedback! We're delighted to hear that you enjoyed your spacious room during your stay with us at Robin Hood Inn & Suites.Providing comfortable and spacious accommodations is a top priority for us, and we're thrilled that we could meet your expectations in this regard. Should your travels bring you back to the area, we would love to welcome you for another enjoyable stay.

8/10 Buono

Tanya

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Pink, il giorno 16 feb 2024
Thank you for taking the time to leave us a four-star review. We hope you had a comfortable and enjoyable stay with us. If you have any feedback or suggestions on how we can improve our services, please do not hesitate to let us know. Thank you for choosing to stay with us and we hope to see you again soon!

8/10 Buono

Sean

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Pink, il giorno 16 feb 2024
Thank you for taking the time to leave us a four-star review. We hope you had a comfortable and enjoyable stay with us. If you have any feedback or suggestions on how we can improve our services, please do not hesitate to let us know. Thank you for choosing to stay with us and we hope to see you again soon!

8/10 Buono

Marion

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This motel was clean and quiet and has everything you need as well as a couple of extras. Two complimentary waters in fridge and even slippers. They haven't forgotten anything. We didn't have a microwave, not sure if they have them in any rooms. But there is a nice relaxing room below where there is a microwave, with kitchen for complimentary breakfast and included a good variety, cereal, oatmeal, muffins, fruit, yogurt, sweet stuff, (not full breakfast like some have), but did have boiled eggs, bonus. Worked well for us.
Soggiorno di 1 notte a febbraio 2024
Risposta di Pink, il giorno 16 feb 2024
Thank you for sharing your feedback about your recent stay at our Inn. We greatly appreciate your comments and are thrilled to hear that you had a pleasant experience.We're delighted that you found our property to be clean, quiet, and well-equipped with everything you needed for a comfortable stay. Providing extras such as complimentary waters and slippers is part of our commitment to ensuring our guests have an enjoyable experience.Regarding the microwave, we apologize for any inconvenience you experienced. While not all rooms are equipped with microwaves, we do have one available in the relaxing room below, as you mentioned. We're glad to hear that this arrangement worked well for you. We do have 32 kitchens in 55 rooms.We're pleased that you enjoyed our complimentary breakfast and found the variety to your liking. It's great to know that the selection, including boiled eggs, was a bonus for you.Your feedback is invaluable to us, and we look forward to having the opportunity to serve you again in the future. If there are any specific preferences or requests for your next visit, please feel free to let us know.Thank you for choosing us, and we can't wait to welcome you back.