Appartamento, 2 camere da letto (Ruby) | Biancheria in cotone egiziano, biancheria da letto di alta qualità
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Recensioni per H21 Apartments & Lounge

3.5 out of 5
H21 Apartments & Lounge
21 Chris Madueke Dr, Lekki, LA

Recensioni

7,2

Buono

Valutazione di 10 - Eccellente. 4 su 9 recensioni" "
Valutazione di 8 - Buono. 1 su 9 recensioni" "
Valutazione di 6 - Soddisfacente. 1 su 9 recensioni" "
Valutazione di 4 - Scarso. 2 su 9 recensioni" "
Valutazione di 2 - Terribile. 1 su 9 recensioni" "

7,0/10

Pulizia

4,0/10

Personale e servizio

5,4/10

Servizi

6,0/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

8/10 Buono

FELECIA

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Room was better then expected, staff friendly . Some mosquitos but liveable
Soggiorno di 2 notti a febbraio 2024
Risposta di Bettina, il giorno 22 feb 2024
Thank you for your reviewWe apologise for the presence of mosquitoes but when next you come please notify the front desk so they fleet the apartment for you. You being comfortable is paramount for usThank you

10/10 Eccellente

Rose

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I like that the staff was very very friendly and greeted me and my party every time whether coming or leaving. Property was clean and safe.
Soggiorno di 7 notti a marzo 2023
Risposta di Bettina, il giorno 29 mar 2023
Thank you for staying with us. We look foward to hosting you again in thenear future.

10/10 Eccellente

Chidiebere

Mi è piaciuto: Comfort della camera
Nice stay
Easy check-in... Kitchenette and mircowave nice Wifi spotty Friendly staff
Soggiorno di 6 notti a febbraio 2023
Risposta di Bettina, il giorno 29 mar 2023
Thank you for staying with us. We look foward to hosting you again in the near future

4/10 Scarso

Jennifer

Viaggio di lavoro
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
When I booked this room I was under the impression that there would be a complimentary breakfast and water. My first morning they brought me a breakfast but then came back to charge me because they had delivered it to the wrong room. No complimentary water. I went down to the lounge and they tried to double charge me for the 4 cocktails I had. Then there was a plate that broke as I set it on the table. No idea why . But now they’re saying I have to pay for it???????? Cookware leaves a lot to be desired. People were friendly but I wouldn’t recommend staying here as they try to get every penny they can from you. And I almost forgot as I was sitting in the lounge , I had a rat run over my foot, straight into the kitchen. Wouldn’t advise eating here.
Soggiorno di 14 notti a novembre 2022
Risposta di Bettinao, il giorno 29 nov 2022
Goodday,Our Apartments are shortlets apartments not rooms and do not come with water.Breakfast is available based on the rate paid.and was further explained to you at check in.We apologise for your discomfort with your cocktails, a situation that the bar manager gave you a concession and waived the extra charges as you where not informed prior that the four extra tots you requested to make your cocktail stronger where not free.You sat down in an outdoor bar and whilst you never complained to any memebe rof satff that you felt anything crawl on you, i,lll like to state here,that our Kitchen abides to all government regulatory boards and we have never and will never have an incidence of rodents We have one of the best kitchen in lekki and have ran successfully without issues over the yearsAs regards the broken plates please recall that you did have a physical ultrication in the apartment with your own guest hence our security personnel where called in to intervene on your requests

2/10 Terribile

Zaynab

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The pictures presented clearly do not represent the true condition of the property. Moreover this is a heavy smoking hotel
Soggiorno di 1 notte a marzo 2022
Risposta di B, il giorno 4 mag 2022
Good day, Unfortunately this Shortlet Is a no Smoking Facility with smoking allowed only in the Outddor bar. We have no records of any complaint made by you during your stay please do tell us specifics for us to be able to address approriately we aim to please always Thank you

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I like everything about my stay, the staff, communication was great.
Soggiorno di 1 notte ad agosto 2021
Risposta di H21 Team, il giorno 21 ago 2021
Thank you for your feedback we look foward to hosting you again soon

4/10 Scarso

Ini

Mi è piaciuto: Pulizia
Soggiorno di 2 notti a marzo 2020

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di coppia
Non mi è piaciuto: Personale e servizio e servizi
Nicely decorated but overpriced. They want you to pay them to perform daily housekeeping on their own property. Will only provide 1 roll of toilet paper. But the room was efficient
Soggiorno di 6 notti a gennaio 2020
Risposta di Mgr, il giorno 9 gen 2020
Goodmorning We have taken note of your feedback but would like to emphasize that we are a shortlet apartment and not a hotel so our cleaning is every other day with replenishment of toiletries unlike some of our competitors that do not clean till you checkout Have a great day.

10/10 Eccellente

Victor

Soggiorno di 1 notte a settembre 2019
Risposta di management, il giorno 13 gen 2020
thank you for rating us highly we look foward to hosting you again soon