Greetings Erick,Feedback from our guests is always appreciated as it helps us improve. Please accept our apologies for any concerns about the condition of the property. We value your patience while we make updates, and we hope you'll come to see us again when the work is complete.At your service,James Moore

Greetings Ford,We always appreciate hearing from our guests, and we're glad your overall stay was pleasant. Thank you for your suggestions for improvement. We'll keep your comments in mind, and we look forward to your next visit.At your service,James Moore

Greetings Francky,Thank you for your review. We sincerely regret to learn of your disappointment with your experience. If you have any suggestions for areas in which we can look to make improvements for the future, please don't hesitate to reach out to us offline. It was a pleasure having you here, and we hope you return soon. At your service,James Moore

Greetings Heather, Thank you for sharing your experience. We understand your concerns regarding the redevelopment and the temporary changes to our amenities, including breakfast. We're committed to improving signage and accessibility during this transition. Your feedback is invaluable, and we look forward to welcoming you back for a better experience.At your service,James Moore

Greetings Cynthia,We appreciate your feedback on your recent stay at Crowne Plaza Virginia Beach Town Center. It's great to hear that our property's proximity to your destination was convenient for you. We also understand that our ongoing renovations may have affected your experience, and we thank you for your understanding. We're excited to showcase our refreshed spaces on your future visits.At your service,James Moore

Thank you for taking the time to share your experience with us. Yes the hotel is under renovation making improvements for you our guest. We do have this information posted on the hotels website and in the mobile app. Thank you again and we hope to see you in the future.

Thank you for sharing your rating with us. Not sure what went wrong. If you have concerns, please contact the hotel directly. Thank you

Vanessa, thank you for taking the time to share your most recent stay experience with us. I have reviewed your comments and would like to apologize that you were not aware of the hotel under renovation. This information is found on the hotel's main website site as well as teh IHG mobile app. Thank you again for staying with us.

Shannon, thank you for taking the time to share your feedback with us. We are happy you enjoyed your overall stay. I have shared your feedback with the team. My hope is that you will visit us again in the future should your travel needs bring you this way.

Thank you for taking the time to share your experience with us. The hotel is under a full renovation scheduled to be completed by and of spring. The hotels website and the mobile app lists that the hotel is under a renovation and what is closed due to this. I have shared your feedback with the team. Thank you again for sharing your feedback.

Thank you for sharing your feedback. The hotel is not located at the beach and is listed Crowne Plaza Virginia Beach Towne Center. The hotel is near the beach. The hotel is under a full renovation, and it is listed on the hotel's website and in the mobile app. When booking 3rd party, it is listed to visit the hotel's main website for information and policies. Thank you for your feedback.

Thank you for taking the time to share your experience with us. I would like to apologize for the inconvenience with the construction noise. The renovation will be completed at the end of spring. Thank you again for your feedback.

Ardenia, thank you for taking the time to share your recent experience with us. We apologize you were not aware the hotel was under a full renovation. All alerts and important information is listed on the hotel's main website and in the mobile app about the hotel's renovation. Thank you again and we hope to see you in the future.

Cassandra, thank you for sharing your feedback with us. Looks like you did not have an overall great experience. We apologize for any inconvenience this may have caused you during your stay. My hope is that you will try us again in the future should your travel needs bring you this way.

Thank you taking the time to share your feedback with us. We are sorry you did not have an overall great experience with us. We do have notifications and alerts on the IHG main website and mobile app about the renovation and construction. Thank you again for your feedback.

Mohamed, thank you for your contributions. We apologize for any inconvenience you may have experienced during your stay. Thank you for your feedback.

Thank you for sharing your comments with us. We apologize for the inconvenience caused to you during your stay. Although you only gave us a number rating with no comments, we hope you will try us again in the future should your travel needs bring you this way.

Jessica, thank you for sharing your feedback with us. We apologize you did not have an overall great experience with us. My hope is that you will try us again should your travel needs bring you this way again.

Thank you for sharing your feedback. I have shared your comments with the team. On the hotels main website and in the mobile app it explains the hotel is under renovation/construction. Thank you again for your feedback.

Thank you for taking the time to share your rating with us. Looks like you enjoyed your overall stay with us. Thank you again and hope to see you in the future.

Thank you for sharing your feedback with us. The hotel is currently going through a full renovation/construction. This information is posted on the hotel's main website and in the mobile app for IHG. We hope you will try us again when the renovation has been completed.

Thank you for sharing your feedback. The hotel is currently under construction/renovation. The main entrance is closed. The hotel does have signs with directions on how to enter the property. On the hotel main website, you can also find information about the hotels renovation/construction that is taking place. Thank you for sharing your feedback.

Thank you for taking the time to share your experience with us. I have shared your feedback with the team. We hope that you will try us again once the renovation/construction has been completed.

Thank you for sharing your most recent feedback with us. The hotel is under a full renovation. This project is expected to be completed early spring 2024. Thank you for your feedback. We hope you will try us again when it is all completed.

Thank you for taking the time to share your most recent feedback with us. I have shared your comments with the team. With the comment about the tv, you are correct we still have options and extras to add to the tv's that will enhance your overall experience. Thank you again for this valuable feedback and we hope to see you again once the renovation is completed.

Thank you for sharing your feedback with us. I have reviewed your comments and also shared with the team. I apologize you did not have an overall great experience. On the hotels main website and mobile app we have alerts and messages about the renovation and construction taking place in the hotel.

Thank you for share your personal experience. The entire hotel is under construction and renovation. I do understand how this could negatively impact your stay experience. Thank you for sharing.

Thank you for taking the time to share your most recent experience with us. We would like to apologize for the inconvenience during your stay. I have shared your feedback with the team. Thank you again for this feedback.

Thank you for sharing your most recent experience. I would like to apologize for the experience you had. Unfortunately, the hotel was sold out. I have shared your feedback with the team. We hope you try us again once the renovation has been completed.

Thank you for sharing your feedback with us. Yes, the hotel is under an active renovation and nearing the end of the renovation project. The main lobby is now under renovation and the check-in area has moved to the second floor. Thank you again for your feedback.

William, thank you for sharing your feedback with us. We are thrilled to hear that you enjoyed your stay with us. Thank you again.

Thank you for taking the time to share your experience with us. We are happy you enjoyed your stay with us. Thank you again

Thank you for taking the time to share your experience with us. We are sorry you did not enjoy your overall stay. I have shared your feedback with the team. Thank you again for this valuable information. Hope to see you in the future.

Thank you for taking the time to share your recent experience with us. We are thrilled you enjoyed your stay with us. Thank you again.

Larry, thank you for your comments. I have shared your feedback with the team. Thank you again.

Thank you for taking the time to share your most recent experience with us. We are thrilled you enjoyed your stay and the hotel. Thank you again and hope to see you in the not-so-distant future.

Thank you for taking the time to rate us. We are thrilled you enjoyed your stay. Thank you again and hope to see you in the not-so-distant future.

Thank you for sharing your feedback with us. I have reviewed your comments and would like to apologize for your experience. I have shared this feedback with the team. Thank you again for sharing your feedback.

Thank you for taking the time to share your most recent stay experience with us. I have read your comments, and I would like to apologize for this hassle. The hotel is under construction as we make improvement for you the guest. I have shared this with the team and construction team to ensure this is avoided moving forward. Thank you again for your feedback and we hope to see you again in the distant future.

Thank you for taking the time to share your rating with us. We hope to see you again in the future.

Thank you for sharing your person experience with us. We are sorry you did not have an overall great experience with us. Thank you again for sharing.

Nary thank you for sharing your overall rating with us. We hope you had an overall great stay. Thank you again.

Mark, thank you for taking the time to rate your recent experience with us. We hope to see you again in the not-so-distant future.