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Recensioni per Travelodge by Wyndham Suites Virginia Beach Oceanfront

2 out of 5
Travelodge by Wyndham Suites Virginia Beach Oceanfront
1909 Atlantic Ave, Virginia Beach, VA

Recensioni

5,8
Valutazione di 10 - Eccellente. 121 su 1002 recensioni" "
Valutazione di 8 - Buono. 220 su 1002 recensioni" "
Valutazione di 6 - Soddisfacente. 260 su 1002 recensioni" "
Valutazione di 4 - Scarso. 190 su 1002 recensioni" "
Valutazione di 2 - Terribile. 211 su 1002 recensioni" "

5,4/10

Pulizia

6,6/10

Personale e servizio

5,4/10

Servizi

5,2/10

Condizioni e dotazioni della struttura

5,6/10

Ecosostenibilità

Recensioni

2/10 Terribile

Morgan

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Management, il giorno 22 apr 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Soddisfacente

Noel, North Chesterfield

Convenient
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Management, il giorno 22 apr 2024
let me thank you for taking the time to address this matter to our hotel as every comment, good or bad is important. As hospitality professionals, we try our best to resolve concerns and offer the best service possible. Having said, that I would like to extend a thank you for your comment(s) and I am glad that you had such a great experience. I hope to see you on a future visit to Travelodge Suites Oceanfront in Virginia Beach.

4/10 Scarso

Kira

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Hotel Management, il giorno 22 apr 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terribile

Rex

Viaggio di coppia
The whole room was filthy. Dirt around the floor against every wall rusted lamps cobwebs with dead bugs, black things in all the drawers ice frozen in the freezer to the bottom mold around the bathtub soap holder, unremovable soap, holders, empty the toilet was so close to the tub, you could not use it.
Soggiorno di 3 notti a febbraio 2024
Risposta di Hotel Management, il giorno 1 mar 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terribile

mielordd, SANDSTON

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nothing. It was a roach motel!
Soggiorno di 2 notti a febbraio 2024
Risposta di Hotel Management, il giorno 21 feb 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Scarso

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia e personale e servizio
Service was not friendly lady was rude and they have a 50 dollar fee that's not mentioned until check in
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Management, il giorno 21 feb 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Eccellente

Yolanda

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay
Soggiorno di 3 notti a gennaio 2024
Risposta di Hotel Management, il giorno 21 feb 2024
let me thank you for taking the time to address this matter to our hotel as every comment, good or bad is important. As hospitality professionals, we try our best to resolve concerns and offer the best service possible. Having said, that I would like to extend a thank you for your comment(s) and I am glad that you had such a great experience. I hope to see you on a future visit to Travelodge Suites Oceanfront in Virginia Beach.

6/10 Soddisfacente

Victoria

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Wasn’t thrilled with the restroom being split up. Toilet and shower off the bedroom, and sink in the hallway. A big inconvenience having everyone come through the bedroom to use the bathroom. Entire room needs updating. Floors were poorly swept.
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Management, il giorno 21 feb 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terribile

ABELARDO

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
They have Bed bugs and terrible situations any of the heaters in the seconds floor are working. I don't recommend this hotel to any body. Is better if you sleep in your car
Soggiorno di 2 notti a dicembre 2023
Risposta di Hotel Management, il giorno 20 dic 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terribile

Jack

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Would not recommend
Check in was not friendly at all. Just pay your security deposit and I was warned not to smoke, which I don't anyway. Got to the room and could hardly stand the smell. It was like a bunch of wet dogs were living there. The room was not clean, the bathroom was gross. The tv was very small, but I could live with that. The place seems to bring a lot of loud people that were making a racket and banging on doors until 2am.
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Management, il giorno 20 dic 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terribile

William

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Ok for anyone who really wants a cheap room
After we checked in and went to our room the floors was wet, room was colder than outside, door latch for safety was broken off, and the sofa bed was not comfortable at all
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Management, il giorno 20 dic 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Scarso

Robert

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
When you sat on the toilet you couldn't sit straight your knees were touching the bath tub .
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Management, il giorno 20 dic 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Soddisfacente

Fabiano, fountain valley

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Room cleanness was horrible... the floor was dirty and full of send and pubic hair in the living room, bathroom and bedroom... I requested to have the floor vacuumed and mopped in day that I checked in but they didn't send a cleaning crew till the third day. I requested a wake up call at 510am to catch a flight and they never called. The locals call the hotel as "roach hotel" but the bed was comfortable and the sheets were clean. I was there for 5 nights for Thanksgiving by myself. I do not recommend if you planning to stay with family. Staff was OK.
Soggiorno di 4 notti a novembre 2023
Risposta di Hotel Management, il giorno 20 dic 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Buono

Melissa

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Perfect location. Friendly staff on all shifts. The suite was really cute, Perfect oceanfront views. The only cons: it was cold in the suite at check-in and the heating units were not on, so we had to wait for the heat to get pumping. The other cons is that the floors felt unswept and gritty and the wet bar sink dripped continuously. Other than that, it was a beautiful stay.
Soggiorno di 2 notti a novembre 2023
Risposta di Hotel Management, il giorno 20 dic 2023
let me thank you for taking the time to address this matter to our hotel as every comment, good or bad is important. As hospitality professionals, we try our best to resolve concerns and offer the best service possible. Having said, that I would like to extend a thank you for your comment(s) and I am glad that you had such a great experience. I hope to see you on a future visit to Travelodge Suites Oceanfront in Virginia Beach.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di Hotel Management, il giorno 27 nov 2023
let me thank you for taking the time to address this matter to our hotel as every comment, good or bad is important. As hospitality professionals, we try our best to resolve concerns and offer the best service possible. Having said, that I would like to extend a thank you for your comment(s) and I am glad that you had such a great experience. I hope to see you on a future visit to Travelodge Suites Oceanfront in Virginia Beach.

6/10 Soddisfacente

Paul

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
You get what you pay for!
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Management, il giorno 18 nov 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Buono

Terry

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di Hotel Management, il giorno 11 nov 2023
let me thank you for taking the time to address this matter to our hotel as every comment, good or bad is important. As hospitality professionals, we try our best to resolve concerns and offer the best service possible. Having said, that I would like to extend a thank you for your comment(s) and I am glad that you had such a great experience. I hope to see you on a future visit to Travelodge Suites Oceanfront in Virginia Beach.

8/10 Buono

Richard G, Bellevue

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
We were not notified until we got there that they did not have housekeeping services, so, we had to sweep our own floors, and go to the front desk for towels, coffee, etc. the bathroom stool was very cramped close to the bathtub. What we loved was the patio, beach view, the two rooms, and fantastic location.
Soggiorno di 6 notti a ottobre 2023
Risposta di Hotel Management, il giorno 11 nov 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Eccellente

Loren

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stayed at this hotel 3 times and enjoyed every stay. Great location, safe and quiet hotel.
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Management, il giorno 11 nov 2023
let me thank you for taking the time to address this matter to our hotel as every comment, good or bad is important. As hospitality professionals, we try our best to resolve concerns and offer the best service possible. Having said, that I would like to extend a thank you for your comment(s) and I am glad that you had such a great experience. I hope to see you on a future visit to Travelodge Suites Oceanfront in Virginia Beach.

6/10 Soddisfacente

Gary

Soggiorno di 2 notti a ottobre 2023
Risposta di Hotel Management, il giorno 11 nov 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Eccellente

LINGANG

Soggiorno di 7 notti a settembre 2023
Risposta di Hotel Management, il giorno 18 nov 2023
let me thank you for taking the time to address this matter to our hotel as every comment, good or bad is important. As hospitality professionals, we try our best to resolve concerns and offer the best service possible. Having said, that I would like to extend a thank you for your comment(s) and I am glad that you had such a great experience. I hope to see you on a future visit to Travelodge Suites Oceanfront in Virginia Beach.

2/10 Terribile

Lee

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Beach view. Thats all. The place is horrible!
Risposta di Hotel Management , il giorno 26 ott 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Scarso

Lee

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Wyndham beed to remove this place from the group of stays. I will never stay here. Awful. Just Awful.
Soggiorno di 2 notti a ottobre 2023
Risposta di Hotel Management , il giorno 26 ott 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Soddisfacente

Rachel

Non mi è piaciuto: Condizioni e dotazioni della struttura
Hotel in disrepair
Pros: beachfront property, water pressure in shower was good. Cons: room advertised as having a soaking tub which wasn’t true, toilet was installed too close to bathtub and no room for your legs, mold around the tub, hotel not well maintained. There was a pile of dog food out in the parking lot for 3 days, so strange and felt like an example of lack of care by management of hotel.
Soggiorno di 2 notti a ottobre 2023
Risposta di Hotel Management , il giorno 16 ott 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Scarso

Lakeisha

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Bugs
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Management , il giorno 9 ott 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terribile

Karin

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything had a layer of ick, hair in the bathtub, gritty floors. Had no idea the kitchen had zero dishes, silverware, pots, or pans. What's the point if you have to bring your kitchen with you?
Risposta di Hotel Management, il giorno 4 ott 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Soddisfacente

Carolyn

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Awful 😫😫
The room was musty smelling. Sand EVERYWHERE, counter tops were sticky, bathroom was TINY. We couldn’t get over the feeling of in not being clean. At checkout we asked for our $50 cash deposit back, they had to check the room first (no big deal) they came back to say we should’ve taken the trash with us ( only a to go cup and some napkins were in the trash bin). They informed us they would give us the $50 this time but if we stayed with them again to take our trash out. Hello, what is housekeeping for? I’ve never been told from any other hotel to take out the trash!
Soggiorno di 1 notte a settembre 2023
Risposta di Hotel Management , il giorno 28 set 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
CAUTION
Don't go by the pictures on-line. They are very deceiving, about 20 years old. Small little toilet that you had to sit sideways because the tub was in the way. Air conditioning units not very good at cooling room(thankfully it wasn't too hot at side). drop ceiling with two different tiles & rusty. Over all this property has not been well maintained. Elevator squeaked and overall some smells. WILL NOT STAY HERE AGAIN. BEWARE
Soggiorno di 3 notti a settembre 2023
Risposta di Hotel Management , il giorno 27 set 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Scarso

Jennifer

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
All I can say is I have never had to clean a hotel room before. It's a good thing that I own a cleaning company and had all of my supplies with me. Every surface had to be wiped down, mirrors and sliding sopr had to be cleaned floors had to be swept and mopped(no carpet for which I was thankful that I didn't have to haulu vacuum cleaner to the room). There was sand in the bathtub. The toilet and sink were the only areas that appeared to have been cleaned although I cleaned them anyway just to be safe. The baseboards and edges of floor hadn't been cleaned in years judging by the accumulation of dirt. It was truly disgusting. I took a video of the floors because I wanted proof of the level of neglect. Thankfully I also brought my own bedding(because of personal preferences) as the sheets smelled musty. When I pulled the bed away from the wall in order to change the sheets I found trash which made it obvious that the staff did the least amount of cleaning as was humanly possible. Also the hot water was barely lukewarm, and the reception on both televisions was so fuzzy I could barely see it. I used my Roku the whole time and found it odd that there was no problem with screen quality with it. Complaints were lodged with hotel staff, Expedia, and the Wyndham Hotels corporation with no immediate solution offered. Never again will I use any of the entities.
Soggiorno di 2 notti a settembre 2023
Risposta di Hotel Management, il giorno 20 set 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Limited parking- extra car towed!
Great location right on the beach with balcony and ocean view. Small kitchenette was good. Beds fair. Tiny bathroom. Small outside pool with parking lot view. Only one parking spot per room- not emphasized at check-in, which resulted in 1 of our cars being towed!
Soggiorno di 1 notte a settembre 2023
Risposta di Hotel Management, il giorno 20 set 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Scarso

Norman

Viaggio di gruppo, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked that it was on the beach, the hotel is in desperate need of renovation and the night club across the street playing LOUD music until 2 AM is probably the worst thing, the room was dirty and the toilet worked sometimes. I would not recommend. I will not stay again.
Soggiorno di 2 notti a settembre 2023
Risposta di Hotel Management, il giorno 20 set 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Soddisfacente

Debra

Viaggio di coppia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
One of the workers, maintenance or contract, relieved himself on the side of the building. The floor hadnt been swept. The tub was very old and stained.
Soggiorno di 1 notte a settembre 2023
Risposta di Hotel, il giorno 27 ott 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terribile

William

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I booked this hotel for one night for my sister and my granddaughter to spend one night at a beachfront property. While I understand this is a bargain facility, the place was sandy, musty, dirty and in ill-repair. My sister went to the desk immediately and asked to be re-situated and the clerk, after shrugging off her complaint took her to another room that was equally as unacceptable. There was no cleaning staff on duty so she asked for cleaning materials so that she could scrub the room herself. I have been a wyndham rewards memeber, as well as several other of the hotel chain groups IHG, MARRIOTT etc.) AND i CHOSE THIS ONE BECAUSE OF LOCATION. The situation was exacerbated wihen my sister asked for a discount or rebate and was told she could leave and find another hotel for the night! I am very disappointed with the property and the desk clerk's handling of the situation, although It is clear that the whole building is a mess. I will followup with a formal complaint to Travellodge customer service and let this complaint be a notice to Hotels.com.
Crud around base of lamp
Unclean Microwave oven
Unclean sink
Soggiorno di 1 notte a settembre 2023
Risposta di Hotel Management , il giorno 20 set 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Soddisfacente

Ricardo, Manassas

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Bathroom access and space is very tight.
Soggiorno di 2 notti a settembre 2023
Risposta di Hotel Management , il giorno 14 set 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Buono

Nora

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like that is close to shopping and bordwalk.
Soggiorno di 1 notte a settembre 2023
Risposta di Hotel Management, il giorno 14 set 2023
let me thank you for taking the time to address this matter to our hotel as every comment, good or bad is important. As hospitality professionals, we try our best to resolve concerns and offer the best service possible. Having said, that I would like to extend a thank you for your comment(s) and I am glad that you had such a great experience. I hope to see you on a future visit to Travelodge Suites Oceanfront in Virginia Beach.

6/10 Soddisfacente

Fathima

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Will not recommend
Bathroom is hilarious. No space between the toilet and the tub. Ants crawling from one room to another. Rusted microwave and clogged sink. No room service for 3 days straight. Towels are dirty and i didn't want to take a chance with the bed. Bought bed sheet sets to cover the bed .
Soggiorno di 2 notti a settembre 2023
Risposta di Hotel Management , il giorno 7 set 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terribile

Silvio

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
El edificio necesita remodelación interior todo en general, para sentirme satisfecho por el monto de dinero que cobran por noche!! Definitivamente una remodelación todo está en mal estado
Soggiorno di 1 notte a settembre 2023
Risposta di Hotel Management , il giorno 7 set 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Scarso

Sandra

Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Pulizia
The stay was okay after we Clorox wiped everything down and washed our floors down
Soggiorno di 2 notti ad agosto 2023
Risposta di Hotel Management , il giorno 7 set 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Soddisfacente

James

Soggiorno di 2 notti ad agosto 2023
Risposta di Hotel Management , il giorno 7 set 2023
let me thank you for taking the time to address this matter to our hotel as every comment, good or bad is important. As hospitality professionals, we try our best to resolve concerns and offer the best service possible. Having said, that I would like to extend a thank you for your comment(s) and I am glad that you had such a great experience. I hope to see you on a future visit to Travelodge Suites Oceanfront in Virginia Beach.

6/10 Soddisfacente

Valeria, Petersburg

The elevator is slow as hell and they only have 1.
Soggiorno di 2 notti ad agosto 2023
Risposta di Hotel Management , il giorno 7 set 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terribile

Carrie

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I was very shocked at how gross the bathroom was. The toilet’s literally almost touch the bathtub and my 3 year old child couldn’t fit his tiny leg between the toilet seat and the shower! The floors were gross, the sink was clogged and the people at the front desk refused to give us sufficient towels for our room and when we asked for a clean sheet we were told it wasn’t available.
Soggiorno di 2 notti a luglio 2023
Risposta di Hotel Management , il giorno 7 set 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Soddisfacente

Scottos

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia
Dirty, please
Very low hygiene for a very high price hotel. Wonderful spot Great, looking hotel from the outside
Soggiorno di 2 notti ad agosto 2023
Risposta di Management , il giorno 26 ago 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Scarso

Maggie

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Property obviously needs an update. Front desk was friendly and clean area. Bathroom is a tiny thing
Soggiorno di 1 notte ad agosto 2023
Risposta di Hotel Management , il giorno 24 ago 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terribile

Nancy

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Housekeeper was asking for tips when we check out and she got mad because we didn’t have any cash for her… Rooms really dirty !!
Soggiorno di 1 notte ad agosto 2023
Risposta di Hotel Management , il giorno 7 set 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Buono

Stefan

Mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 2 notti ad agosto 2023
Risposta di Travelodge By Wyndham , il giorno 23 ago 2023
let me thank you for taking the time to address this matter to our hotel as every comment, good or bad is important. As hospitality professionals, we try our best to resolve concerns and offer the best service possible. Having said, that I would like to extend a thank you for your comment(s) and I am glad that you had such a great experience. I hope to see you on a future visit to Travelodge Suites Oceanfront in Virginia Beach.

6/10 Soddisfacente

Michelle

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 2 notti ad agosto 2023
Risposta di Hotel Management, il giorno 23 ago 2023
let me thank you for taking the time to address this matter to our hotel as every comment, good or bad is important. As hospitality professionals, we try our best to resolve concerns and offer the best service possible. Having said, that I would like to extend a thank you for your comment(s) and I am glad that you had such a great experience. I hope to see you on a future visit to Travelodge Suites Oceanfront in Virginia Beach.

10/10 Eccellente

Jarolin

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 4 notti ad agosto 2023
Risposta di Hotel Management, il giorno 23 ago 2023
let me thank you for taking the time to address this matter to our hotel as every comment, good or bad is important. As hospitality professionals, we try our best to resolve concerns and offer the best service possible. Having said, that I would like to extend a thank you for your comment(s) and I am glad that you had such a great experience. I hope to see you on a future visit to Travelodge Suites Oceanfront in Virginia Beach.

2/10 Terribile

michael

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
BAD
Soggiorno di 2 notti ad agosto 2023
Risposta di Hotel Management, il giorno 23 ago 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Below Average Hotel
For an Ocean front hotel it is not up to par! The front desk staff are not very friendly and rude at times depending on who was there. One elevator that barely worked. Towels were dirty had to request new ones the whole week. They told us to put them outside of our room and they laid in the hall for 2 days until I told them no one had picked them up. The bathrooms are super small toilet is almost in the bathtub!!! But as far as the rest of the room it was okay and the view was stunning.
Soggiorno di 6 notti ad agosto 2023
Risposta di Travelodge , il giorno 18 ago 2023
let me thank you for taking the time to address this matter to our hotel as every comment, good or bad is important. As hospitality professionals, we try our best to resolve concerns and offer the best service possible. Having said, that I would like to extend a thank you for your comment(s) and I am glad that you had such a great experience. I hope to see you on a future visit to Travelodge Suites Oceanfront in Virginia Beach.

6/10 Soddisfacente

Christina

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
One small, very slow elevator for the entire property. Dirty bedding and when we brought them down and asked for replacements they said they didn’t have any! Honestly, just filthy! The view, shopping, restaurants and atmosphere surrounding the property were spectacular.
Soggiorno di 2 notti ad agosto 2023
Risposta di Travelodge, il giorno 18 ago 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.