Bar (in loco)

Recensioni per OYO Hotel Wade/Fayetteville I-95 South

2.5 out of 5
OYO Hotel Wade/Fayetteville I-95 South
3945 Goldsboro Rd, Wade, NC

Recensioni

5,6
Valutazione di 10 - Eccellente. 71 su 513 recensioni" "
Valutazione di 8 - Buono. 105 su 513 recensioni" "
Valutazione di 6 - Soddisfacente. 94 su 513 recensioni" "
Valutazione di 4 - Scarso. 86 su 513 recensioni" "
Valutazione di 2 - Terribile. 157 su 513 recensioni" "

5,8/10

Pulizia

6,6/10

Personale e servizio

4,8/10

Servizi

5,4/10

Condizioni e dotazioni della struttura

5,0/10

Ecosostenibilità

Recensioni

2/10 Terribile

Mike

Non mi è piaciuto: Pulizia e servizi
Disgusting
Soggiorno di 1 notte a marzo 2024
Risposta di Lisa, il giorno 2 mag 2024
Hi, Mike! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa

8/10 Buono

Kathleen

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Lisa, il giorno 2 mag 2024
Hi, Kathleen! Happy to hear that you admire our services. We look forward to serving you soon. Regards, Lisa

4/10 Scarso

Vicente

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
Didn’t like that next door people was noisy late at night
Soggiorno di 2 notti a marzo 2024
Risposta di Lisa, il giorno 2 mag 2024
Hi, Vicente! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Lisa

2/10 Terribile

Mason

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We felt very unsafe and had cockroach problems.
Soggiorno di 6 notti a febbraio 2024
Risposta di Lisa, il giorno 2 mag 2024
Sorry for the unpleasant experience you had with us, Mason! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Lisa

10/10 Eccellente

Patrick

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff is very courteous.
Soggiorno di 4 notti a febbraio 2024
Risposta di Lisa, il giorno 2 mag 2024
Hi, Patrick! Thank you for your kind words of praise. We are excited to host you soon with an amazing experience. Regards, Lisa.

10/10 Eccellente

Steven

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Oyo is great! Good clean rooms. Friendly service. Attractive price
Risposta di Ammy, il giorno 3 apr 2024
Hi, Steven! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

2/10 Terribile

Blythe, Rochester

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Multiple insects in room (roaches and/or bed bugs), cigarette burns on bedding
Soggiorno di 1 notte a gennaio 2024
Risposta di Ammy, il giorno 3 apr 2024
Apologies for the problems you had faced, Blythe! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

6/10 Soddisfacente

David

Non mi è piaciuto: Pulizia
Soggiorno di 3 notti a gennaio 2024
Risposta di Ammy, il giorno 3 apr 2024
Hi, David! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 Eccellente

Junshan

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good
Soggiorno di 1 notte a gennaio 2024
Risposta di Ammy, il giorno 3 apr 2024
We appreciate your positive rating, Junshan! We take pride in providing our guests with a great experience. Regards, Tim.

4/10 Scarso

George

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Stay in the car, shower at a truck stop!
I’m still awaiting the refund from my $50 room deposit. While the room appeared clean at first glance, upon opening the desk drawer to find an ashtray roaches went this way that way and this! They continued coming out of the hotel phone like a hatchery through out the night I couldn’t sleep!!!! I took all my belongings back to the car where I certain I wouldn’t pickup any hitch hikers …
Soggiorno di 1 notte a dicembre 2023
Risposta di Ammy, il giorno 3 apr 2024
Apologies for the problems you had faced, George! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 Terribile

Christian

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Ammy, il giorno 3 apr 2024
Hi, Christian! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Terribile

Vagner r

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Quer passar raiva? Esse é o lugar ideal!
Nunca fiquem neste hotel! Atendimento super descortês, limpeza ruim. Tinha insetos na minha cama e pra piorar, não devolveram meu depósito e não há ninguem que resolva a questao. Já liguei mais de 10 vezes para o hotel e ninguem atende. O setor de “experiencia e qualidade” nao resolve nada.
Soggiorno di 1 notte a novembre 2023

2/10 Terribile

Ryan

Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Ammy, il giorno 22 gen 2024
Hi, Ryan! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

2/10 Terribile

Susie

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The registration area was outdated, dirty and rundown. The room was outdated, floor was dirty. The tv did not work because the wifi was so weak, it would turn off come back on a few minutes later. All in all, we did not feel safe and couldn't wait to get out of there and back on the road.
Soggiorno di 1 notte a dicembre 2023
Risposta di Joey, il giorno 22 gen 2024
Hi, Susie! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Joey

2/10 Terribile

ayad

Soggiorno di 1 notte a novembre 2023
Risposta di Ammy, il giorno 22 gen 2024
Hi, Ayad! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

4/10 Scarso

William

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi
The pillow cases on my bed were dirty. It looked like someone had slept on it with dirty, greasy hair. The sheet looked like it was slept on. The pattern of the matress was embedded on it . Like someone had slept there. The washcloth was nasty. Looked like a scrub rag. Bath mat was stained up. I guess they dont use bleach.The housekeeper didnt have towels, washcloths, or pilllow cases on her cart. And, tjere was no soap. Never again !
Soggiorno di 1 notte a novembre 2023

4/10 Scarso

David

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Very rundown. Bugs around sink and bathroom areas.
Soggiorno di 3 notti a novembre 2023
Risposta di Barbara, il giorno 22 gen 2024
Hi, David! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

2/10 Terribile

Thornell

Soggiorno di 1 notte a novembre 2023
Risposta di Dewi, il giorno 22 gen 2024
Hi, Thornell! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Dewi

10/10 Eccellente

Michael A

Soggiorno di 4 notti a novembre 2023
Risposta di Tim, il giorno 22 gen 2024
Hi, Michael! Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Tim

2/10 Terribile

Gregory

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We told the front desk about blood found on the walls in two different spots,the burns on the walls and nd cigarette burns on the sheets and nd all over the furniture, after checking in after 1 in the morning! My employees during that time with me unaware took pictures of all the problems. When I found out at 3 we went to the front desk and the lady there joked about it and said don't look under anything and did not offer anything like another you to stay in. After that my employees went back to rest because we needed to be back to work in morning at 8 during that period of time they had to use the bathroom number two and there was zero toilet paper.so they went to call the front desk and there was no phone!!! They had to walk next door in 32 degree weather to the waffle House to use the bathroom!!! Do not ever stay here!!!!!
Soggiorno di 2 notti a novembre 2023

8/10 Buono

Trevor

Mi è piaciuto: Personale e servizio
The stay met my needs.
Soggiorno di 1 notte a ottobre 2023

6/10 Soddisfacente

Trevor

Soggiorno di 1 notte a ottobre 2023

2/10 Terribile

Rodolfo

Viaggio di lavoro
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a ottobre 2023

2/10 Terribile

Anthony

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Why are they still in business??
Why is this place in open for business? Tv didnt work so i asked for a different room and they said no.....bathrooms towels were very stained with blood and smell of urine. Floors needed to be replaced. The floors was peeling up. I could go on and on but it would take to long. Stay away from this place its a sh** hole!!
Soggiorno di 1 notte a ottobre 2023

6/10 Soddisfacente

Shelomie

Ok
Soggiorno di 1 notte a ottobre 2023

8/10 Buono

Judi

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
OYO on I-95, Wade, NC
This is the second time I have stayed in this OYO. It is being renovated and will be nice when completed. The only complaint I have is that when I went to check in to a prepaid room for 2 nights, the clerk said I had already check in. She showed me a sheet signed by someone else (it definitely was not my signature nor did it even look like my name). But she went on to give me another room on the second floor. I told her I had requested a first floor because my husband can't climb stairs, especially carrying luggage and she was able to give me one but said I had not requested a first floor room. I had received an email from OYO telling me I would be accommodated, so I know I did request it. During this about 20 minute delay, I asked the clerk if my granddaughter could use the restroom there in the lobby because she needed to go when we first pulled in and the clerk said no, it was out of order (there was no sign on it). After about a 20 minutes delay, I had my room key. Other than a long check in (which should have been avoided with my paying in advance) we had a pleasant stay until I went to check out and had another about 10 minute wait while someone checked the room before the clerk would credit my charge card for the deposit I had to pay when I checked in.
Soggiorno di 2 notti a ottobre 2023

2/10 Terribile

Luis

Viaggio di coppia, Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Pésimo servicio mala instalación cobran un depósito que tarda en regresar y posiblemente no devuelvan no recomiendo para nada este hotel
Soggiorno di 1 notte a ottobre 2023

6/10 Soddisfacente

Susan

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

Benny

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di Eva, il giorno 13 ott 2023
Thank you for rating us with such awesome words, Benny! We will strive to keep up with your expectations always. Regards, Eva

10/10 Eccellente

Cristi

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a settembre 2023
Risposta di Eva, il giorno 13 ott 2023
Hi, Cristi! Thanks a lot for staying with us and for the positive feedback. Looking forward to giving an amazing experience on your stay. Regards, Eva

2/10 Terribile

Kenneth

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2023
Risposta di Ammy, il giorno 22 gen 2024
Hi, Kenneth! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

2/10 Terribile

Stephen

Viaggio di lavoro
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Terrible room, needs remodeling. Dirty, falling apart, both dead and live bugs in my room! Not worth the discounted rate!
Risposta di Barbara, il giorno 11 set 2023
Sorry for the inconvenience, Stephen! Please consider the issue of cleanliness as an off case, as this is one of our basic requirements to serve our guests with. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Barbara

8/10 Buono

James

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good
Soggiorno di 4 notti a settembre 2023
Risposta di Eva, il giorno 11 set 2023
Hi, James! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Eva

6/10 Soddisfacente

Marcus

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
You Get What You Pay For
Soggiorno di 1 notte ad agosto 2023
Risposta di Tim, il giorno 11 set 2023
Hi, Marcus! We are glad you have taken time out to rate us highly. Having your love and encouragement we feel blessed. Regards, Tim

2/10 Terribile

Amanda

Soggiorno di 1 notte ad agosto 2023

8/10 Buono

Adrian

Soggiorno di 1 notte ad agosto 2023
Risposta di Eva, il giorno 11 set 2023
Hi, Adrian! We are happy to know that you liked our services. Have a pleasant day ahead :) Regards, Eva

4/10 Scarso

Cynthia

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Servizi
Sheets had cigarette burns and stains. TV remote control gets stuck on one channel. The pool was out of service until next year. Not kids friendly
Soggiorno di 2 notti ad agosto 2023
Risposta di Dewi, il giorno 11 set 2023
Hey, Cynthia! It is unfortunate that you did not have that kind of experience that we are known to offer, please understand that we would never want our guests to face such kind of hassle. Rest assured, we will work upon your feedback to ensure a comfortable stay in the future. Regards, Dewi

4/10 Scarso

Anthony

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi
Service was terrible bad area construction outdated rooms
Soggiorno di 1 notte ad agosto 2023
Risposta di Eva, il giorno 11 set 2023
Hi, Anthony! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Eva

2/10 Terribile

Nathan

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The sheets weren't changed. Bugs everywhere and then they charged a $50 deposit on top of that! Dead giveaway!!! It was a trap hotel
Soggiorno di 3 notti ad agosto 2023
Risposta di Joey, il giorno 11 set 2023
We are sorry for the inconvenience caused to you, Nathan! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey

2/10 Terribile

Rowdy

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Looks like every room should come with a free chalk outline. Roaches in the room. Linens not clean. AC barely works. All this and they require $50 deposit on top of the price of the room. Can't wait to check out.
Soggiorno di 1 notte ad agosto 2023
Risposta di Eva, il giorno 11 set 2023
Sorry for the hassle you faced, Rowdy! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Eva

10/10 Eccellente

Judi

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
OYO at Fayetteville I-95
I was pleasantly surprised with this OYO in that the furnishings were very nice. The room was quiet and comfortable. The only negative was that the girl on the desk when we checked out was rather rude. I had to have my deposit applied to my credit card and she said the room had to be checked and it could take several minutes. I told her I was on a tight schedule and needed it to be done as quickly as possible. She replied that it will take as long as it takes; however, it turned out to be only a few minutes.
Soggiorno di 1 notte a luglio 2023
Risposta di Eva, il giorno 25 lug 2023
Hi, Judi! Thank you for your rating and your valuable input. We have explained this to our related team in order to ensure a relaxed and enjoyable stay in the future. Regards, Eva

2/10 Terribile

Cambria

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This is an affordable hotel, but there were so many issues. The sheets were too small for the mattress, so they kept coming off. Let’s not even mention the stains on them😷 The door to the room did not have a safety latch and the door had obviously been broken into before. The door handle on the bathroom was falling off. The faucet was coming off the shower. The floors were dirty. I found a roach. We only received two towels though we stayed 3 nights and there was 4 of us. And the room only had 1 roll of half used toilet paper. We had to go to the office and beg for another one, and they didn’t want to give us that. People were running and yelling outside constantly. And there were homeless people sitting around outside. Again, I get it’s cheap. But go to a super 8. Really hope they get these issues fixed.
Soggiorno di 3 notti a luglio 2023
Risposta di Eva, il giorno 20 lug 2023
Hi, Cambria! As per the feedback, it seems that your stay with us has not been up to the mark, however, we will improve our services with our continuous efforts. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Hope to host you soon :) Regards, Eva

2/10 Terribile

Howard

Viaggio di lavoro
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
One word. Ghetto.
Soggiorno di 1 notte a luglio 2023
Risposta di Ammy, il giorno 15 lug 2023
Hi, Howard! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Terribile

Tymberlee

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This place is dirty and secluded. And I never got my deposit back and Lord knows we didnt make the room worse.
Soggiorno di 1 notte a giugno 2023
Risposta di Tim, il giorno 10 lug 2023
Hi, Tymberlee! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely, we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim

2/10 Terribile

Angeline

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Property had roaches and the door was not secured
Soggiorno di 2 notti a giugno 2023
Risposta di Ammy, il giorno 15 lug 2023
Hi, Angeline! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

4/10 Scarso

Pascal

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
worse place ever
worse place ever first the smell, then hairs and toothpaste in the sink. I was too tired to leave. not pool, no wifi, and they ask for a 50$ deposit
Soggiorno di 1 notte a luglio 2023
Risposta di Ava, il giorno 5 lug 2023
We are extremely sorry to hear about this, Pascal! We are working hard to deliver great service experience each time when someone visits our hotel. Looking forward to enhancing your experience with us. Regards, Ava

10/10 Eccellente

Michael

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I like the big Roku TV's they have. I don't like that they so far away from Fayetteville
Soggiorno di 1 notte a giugno 2023
Risposta di Ava, il giorno 5 lug 2023
Thank you for rating us positively, Michael! It is so disheartening to see our valued guest unsatisfied with our services. We will surely work upon the shared feedback to improvise our services in the future. Have a nice day ahead :) Regards, Ava

8/10 Buono

Lioudmila

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The worst stay ever for one night, bedsheets in stains, I’ve asked to replace my bedsheet the new one was also in stains damaged doors, hair in the bathtub for the filthy and dated room they took security deposit $50
Soggiorno di 1 notte a giugno 2023
Risposta di Ava, il giorno 5 lug 2023
Thank you for your valuable feedback, Lioudmila! As per the feedback, it seems that you are not satisfied with our services. Be assured, we will strive to make your stay pleasant whenever you revisit us next time in the future. Have a great day! Regards, Ava

6/10 Soddisfacente

Pawsitivly

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
You get what you pay for. There were so many bugs and flies in the room we went out and bought bug spray. We also couldn't get any extra pillows because it was after 5pm and maintenance had left for the day. Kinda bizarre...Just happy the mini fridge worked and the staff was nice. We just used this hotel as our halfway point for sleep on our way to Florida. We will probably find somewhere else to stay on the way back home to Jersey.
Soggiorno di 1 notte a giugno 2023
Risposta di Barbara, il giorno 30 giu 2023
Hi, Pawsitivly! Thanks for spending your valuable time to write this review. Feedback and suggestions of our valued guests like you always motivate us to improve continuously. Regards, Barbara

2/10 Terribile

Heide

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
There was nothing to like about this property. There were guys hanging around various parts of the building. The bar was closed. The registration person didn't know much. The property is beat-up and dirty. Our non-smoking room smelled like the bottom of an ashtray. The security lock was broken. Half a roll of toilet paper. We were told we'd need to have the room checked before we could check out to make sure nothing was stolen. We didn't stay and found another place for the night.
Soggiorno di 4 notti a giugno 2023
Risposta di Barbara, il giorno 26 giu 2023
Hello, Heide! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara