Hall

Recensioni per La Quinta Inn & Suites by Wyndham Walker - Denham Springs

2.5 out of 5

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 471 su 974 recensioni" "
Valutazione di 8 - Buono. 285 su 974 recensioni" "
Valutazione di 6 - Soddisfacente. 97 su 974 recensioni" "
Valutazione di 4 - Scarso. 74 su 974 recensioni" "
Valutazione di 2 - Terribile. 47 su 974 recensioni" "

8,4/10

Pulizia

8,8/10

Personale e servizio

7,8/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

8/10 Buono

Janet

Viaggio con la famiglia
The room was clean as well as the facility. My only concern was the noise. You could actually hear every conversation in the next room. You could hear every conversation of people walking in the hallway. Literally every conversation.
Soggiorno di 2 notti a maggio 2024
Risposta di Manager, il giorno 24 mag 2024
Hello Janet,We are glad to hear that you found our room and facility clean. We regret any inconvenience caused by noise disturbances during your stay. We appreciate your feedback as it helps us improve our guest experience. Our team will look into ways to address noise levels for a more peaceful environment for our guests.

10/10 Eccellente

Gerald

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Eggs and sausage were good! Danish... Nice! Soft water in the Shower! Nice... Mattress! Clean... Smelled... good! Nice... Management!
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 22 mag 2024
Hello Gerald,We are pleased to hear that you enjoyed the breakfast items, shower experience, mattress comfort, cleanliness, and interactions with our management team during your stay. Your positive feedback is much appreciated, and we hope to welcome you back for another pleasant stay in the future.

8/10 Buono

Julian, Forney

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice place
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 13 mag 2024
Hello Julian,We are delighted to hear that you found our hotel to be a nice place. We strive to provide all our guests with a pleasant experience during their stay. Thank you for your feedback!

10/10 Eccellente

Rex

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
2 dislikes: Breakfast had a lot to be desired and sheets had those little pills that made them feel like grit in the bed.
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 13 mag 2024
Hello Rex, Thank you for sharing your feedback with us. We appreciate your comments and will ensure they are passed along to the relevant teams for further review and improvements. Our goal is to provide a comfortable stay for all guests, and we apologize for any inconvenience caused during your visit.

10/10 Eccellente

Rafael

Viaggio di coppia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Very good
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 4 mag 2024
Hello Rafael,We are pleased to hear that you had a positive experience during your stay with us. Your feedback is valuable to us, and we hope to welcome you back in the future for another enjoyable stay. Thank you for choosing to stay with us!

10/10 Eccellente

Desiree

Viaggio con animali domestici, Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean and quiet
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 26 apr 2024
Hello Desiree,We are pleased to hear that you found our hotel clean and quiet. Our team strives to provide a peaceful environment for all our guests to enjoy during their stay. If there is anything else we can do to enhance your experience in the future, please do not hesitate to let us know.

8/10 Buono

Julian, Forney

Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 17 mag 2024
Hello Julian, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 Buono

Julian, Forney

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Nice
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 26 apr 2024
Hello Julian,Thank you for sharing your feedback with us. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.

10/10 Eccellente

Yesenia

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Loved it! Just no parking
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 26 apr 2024
Hello Yesenia,We appreciate your positive feedback and are glad to hear you enjoyed your stay overall. For any future visits, please feel free to inquire about local parking options to enhance your experience even further. Thank you for choosing to stay with us.

8/10 Buono

Alejandra, New Iberia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall at a nice stay only issues was the air conditioner kept making a clanking noise at night, and when we came back after dinner there were NO parking spots left very small parking lot. But overall very nice!
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 23 apr 2024
Hello Alejandra,We appreciate your feedback on your recent stay with us. We apologize for any inconvenience caused by the noise coming from the air conditioner and the limited parking availability. Your comments are valuable to us as we strive to improve our services for all our guests.

2/10 Terribile

SARAH

Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 8 mag 2024
Hello SARAH, We're sorry to hear that you didn't fully enjoy your stay. Please feel free to reach out to us directly with any further details about your experience so we can address any issues. We hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

Pamela

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I was traveling alone with my underage son and had a horrible experience at a hotel in Hammond where we decided to walk out and cut our losses. We booked a room at this La Quinta, about 30 minutes down the road - and from the moment we walked in we knew we were in a much better place. The hotel was clean, smelled great, and the parking lot was well lit. Brittany at the front desk was wonderful and got us checked in and up to our room quickly. The room was clean, the beds were comfortable, the water was hot, we slept well and felt safe and had a good breakfast the next morning before continuing on our way. THANK YOU for saving the day (and the night…and my nerves). Brittany deserves a raise. Five stars!
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 19 apr 2024
Hello Pamela, We are thrilled to hear that you had a better experience during your stay at our La Quinta hotel in Hammond. We pride ourselves on maintaining a clean and welcoming environment for all our guests. It's wonderful to hear that Brittany provided excellent service and that you felt safe and comfortable during your visit. Your kind words are appreciated, and we thank you for choosing to stay with us. We hope to welcome you back in the future for another great stay!

10/10 Eccellente

Carlene

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
C
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 13 apr 2024
Hello Carlene,Thank you for sharing your feedback with us. We appreciate your comments and will be sure to share them with our team for further review and improvement. Your satisfaction is important to us, and we hope to welcome you back in the future for an even better experience.

10/10 Eccellente

Gajuena

Viaggio di gruppo, Viaggio di lavoro
Nice people when we checked in
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 12 apr 2024
Hello Gajuena,We are delighted to hear that you had a positive check-in experience. We appreciate your kind words and hope to welcome you back to our hotel in the future.

8/10 Buono

Heather

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was nice and clean
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 11 apr 2024
Hello Heather,We're delighted to hear that you found our hotel nice and clean. Your feedback is greatly appreciated as we strive to provide a comfortable stay for all our guests. Thank you for taking the time to share your experience with us.

10/10 Eccellente

Thomas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 11 apr 2024
Hello Thomas,We're thrilled to hear you had a wonderful experience during your stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 Eccellente

Adrienne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I came in really early from driving and was still able to check in front desk guy was very helpful and I appreciate that. Everything was nice clean and smelled fresh
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 7 apr 2024
Hello Adrienne,We are delighted to hear that you had a positive check-in experience and enjoyed our clean and fresh accommodations. Your comfort and satisfaction are important to us. If there is anything else we can assist you with, please feel free to contact us.

6/10 Soddisfacente

Theresa

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Staff was great, beds comfortable. My room assignments were not desirable. Had to move from original because a/c unit would not work for me. Second placement was also on 1st floor, but directly in front of the elevator and housekeeping. EVERYTHING could be heard through door and walls. Minor plumbing issues. Just needed some maintenance TLC.
Soggiorno di 3 notti a marzo 2024
Risposta di Manager, il giorno 4 apr 2024
Hello Theresa, We appreciate your kind words about our staff and comfortable beds. We regret to hear about the inconveniences you experienced with your room assignments. Your feedback will be shared with the relevant teams for their review and improvement. Thank you for bringing these issues to our attention.

10/10 Eccellente

Khaled

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great experience nice facilitie
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 1 apr 2024
Hello Khaled,We appreciate your feedback and are delighted to hear that you had a positive experience with our facilities. Guest satisfaction is our priority, and we hope to welcome you back soon to create more wonderful memories during your stay.

8/10 Buono

Krystle

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 2 apr 2024
Hello Krystle, We appreciate you choosing our hotel for your stay! If you have any feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another memorable experience.

10/10 Eccellente

Kelsey

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was great
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 29 mar 2024
Hello Kelsey,We are delighted to hear that you had a great experience during your stay with us! We appreciate your kind words and hope to welcome you back again soon for another enjoyable visit.

10/10 Eccellente

Michael

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Basic highway accomodation, good for an overnight stay.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Hello Michael,We appreciate you taking the time to share your feedback with us. We are pleased to hear that our hotel served its purpose as a convenient stop for your travels. If you have any suggestions for ways we can enhance our guests' experiences, please feel free to let us know.

10/10 Eccellente

James, Palmer Lake

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had our dog with us. It was very convenient, clean and quiet, and worked out great.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 22 mar 2024
Hello James,We're pleased to hear that you and your furry friend enjoyed your stay with us. Providing a comfortable and peaceful experience is our top priority for all guests. We are happy to have met your expectations and look forward to welcoming you back in the future.

10/10 Eccellente

Monica

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Front desk lady was very friendly and pleasant.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Monica,We're delighted to hear you had a positive interaction with our front desk team. Your kind words are greatly appreciated. Thank you for sharing your experience with us.

6/10 Soddisfacente

Joshua

Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 7 apr 2024
Hello Joshua,We appreciate you choosing our hotel for your stay! Should you have any feedback you'd like to share with us, please don't hesitate to reach out. We hope to welcome you back soon for an even better experience!

10/10 Eccellente

Zugan

Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 3 apr 2024
Hello Zugan,We are delighted to hear that you had an excellent stay with us! We look forward to welcoming you back soon for another enjoyable experience at our hotel.

4/10 Scarso

Margaret

Mi è piaciuto: Personale e servizio
The water in the shower would not get hot !!! They put someone with children by me and I had to listen the crying and screaming all night
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 13 mar 2024
Hello Margaret, We apologize for any inconvenience during your stay. Our team strives to accommodate all guests carefully, and we regret to hear about the disturbance with the noise. Your feedback will be shared with the appropriate departments for further review and improvement. We hope you will consider contacting our management directly to address your concerns in more detail.

6/10 Soddisfacente

charles w johnson

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
They have got to update their pillows !
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 12 mar 2024
Hello charles w johnson, Thank you for sharing your feedback with us. We appreciate your input and will take it into consideration for future improvements to our services. If you have any further comments or suggestions, please do not hesitate to reach out to us directly.

10/10 Eccellente

WeiShu

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Smoke free, nice staff, affordable option outside of BRLA. Super recommended!!
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 6 mar 2024
Hello WeiShu,We appreciate your positive feedback on our smoke-free policy, friendly team, and competitive rates. Thank you for recommending us as a top choice near BRLA. We hope to welcome you back for another great stay soon.

6/10 Soddisfacente

Eric

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Did not like how they require a $100 deposit in cash only.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 3 mar 2024
Hello Eric,We are sorry to hear about your experience with our deposit policy. Your feedback is valued, and we will share it with our team for review. For any further concerns, please reach out to our management directly. Thank you for your comments.

8/10 Buono

Mitchell

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The air conditioning unit was noisy.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 3 mar 2024
Hello Mitchell,We appreciate your feedback regarding the noisy air conditioning unit. Your comments have been noted for future improvements.

8/10 Buono

JEFFERY

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great room, very comfortable bed.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 2 mar 2024
Hello JEFFERY,We are delighted to hear that you found your room comfortable with a great bed. Your comfort is our priority, and we're pleased you enjoyed your stay with us. Thank you for choosing our hotel for your accommodation needs.

4/10 Scarso

James E Hammonds

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
The first thing that caught my attention was they wanted a cash deposit for incidentals instead of a credit card ($100.00). Who does that? I have stayed in number of La Quinta Inn's but I won't be doing so again. It was noisy and the gym was a joke. Staff was good and breakfast was disappointing.
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 2 mar 2024
Hello James E Hammonds, We regret to hear about your disappointment with the deposit process and the noise levels during your stay. We appreciate your feedback regarding the gym and breakfast, as we are always looking for ways to improve our guests' experience. Thank you for acknowledging our staff's efforts during your visit. Your comments will be shared with the team for further review.

6/10 Soddisfacente

Stephanie

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
It’s okay for a night, the place is outdated. Breakfast was good but the yogurt was expired.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 29 feb 2024
Hello Stephanie, We appreciate your feedback and will share it with our team for improvement. Our breakfast options are usually well-received, and we'll address the yogurt concern. If you have any further comments, please feel free to reach out to us.

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was a clean nice environment
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 28 feb 2024
Hello Michael,We are delighted to hear that you found our hotel to be clean and pleasant during your stay. Our team takes great pride in maintaining a welcoming atmosphere for all our guests. Should you have any further feedback or inquiries, please feel free to reach out to management. Thank you for choosing to stay with us.

6/10 Soddisfacente

Rebecca

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
All good things come to an end
My stay was fine. I stay here 4-5 times a year, every year for the last 5-6 years I look forward to my stay because the staff is so nice, everything is clean and safe, and the price is always good. This time however, may be my last time staying here. I was informed that because I use a third party booking site, I have to give a $100 cash deposit at check-in. This has never been the case before. They stated it’s “policy from the new management.” If that’s the case, I won’t be staying at this property anymore. It’s a shame because I really liked staying here, but the Best Western around the corner is just as good and comparable in price.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 28 feb 2024
Hello Rebecca, We appreciate your loyalty and are glad to hear you enjoyed your previous stays with us. Our policies are subject to change, and we apologize for any inconvenience this may have caused you. We value your feedback and will share your comments with our management for review. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

Nerissa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 29 feb 2024
Hello Nerissa,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another amazing experience.

10/10 Eccellente

Joseph

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Great stay
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 28 feb 2024
Hello Joseph,We are delighted to hear that you had a great stay with us. Should you have any feedback or concerns, please feel free to reach out to our management team directly for further assistance. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

10/10 Eccellente

Kevin

Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Kevin,Thank you for choosing to stay with us! We are thrilled to hear that you had a wonderful experience at our hotel. If you have any further feedback to share, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

4/10 Scarso

Bruce

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Staff not friendly. Made me feel bad. Required $100 cash deposit at check in Breakfast was poor. Tub in bad shape No coffee in room
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 22 feb 2024
Hello Bruce, We appreciate your feedback and apologize for any inconvenience caused. Our team aims to provide a welcoming atmosphere for all guests. Please note that the cash deposit is a standard procedure. We value input on our breakfast offerings and will review this internally. The maintenance team will inspect the tub, and we'll assess our room amenities.

10/10 Eccellente

April

Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 22 mar 2024
Hello April,We are thrilled to hear that you had a wonderful experience during your stay with us! Our team looks forward to welcoming you back again in the future.

8/10 Buono

Christine, Indianapolis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 17 feb 2024
Hello Christine,We're thrilled to hear you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 Eccellente

Michael

Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Michael,Thanks for choosing us. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Eccellente

Shirley

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The best Hotel in Walker/Denham Sorings area
Very impressed with the cleanliness and comfort of the rooms. My only suggestion would be to have a few more breakfast options. It seemed very minimal.
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 14 feb 2024
Hello Shirley,Thank you for your kind words about the cleanliness and comfort of our rooms. We appreciate your suggestion regarding our breakfast options and will definitely take it into consideration for future improvements. We strive to provide a satisfying experience for all our guests and truly value your feedback.

4/10 Scarso

Teddy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
How's keeping did not replace any towels? Soap shampoo or clean the room. All they did was make the bed, that was it. They took out the dirty towels and did not replace him within it. I deliberately put something on the floor and it was still there Saturday evening when I got back. Trash cans were not empty either
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 14 feb 2024
Hello Teddy, Thank you for bringing this to our attention. We apologize for any inconvenience you experienced during your stay. We have shared your feedback with our housekeeping team to ensure this doesn't happen again in the future. We strive to provide a clean and comfortable environment for our guests, and we appreciate your feedback as it helps us improve our services.

2/10 Terribile

Joshua

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Please clean your rooms.
The king room that was reserved for me was filthy. The manager required a 100 CASH deposit for incidentals. No other form was excepted. We were then given a double bed room because that’s all they had that was clean. When we got into the room the sheets had stains, paint was coming off the walls and bathroom ceiling. We stayed 2 nights and the didn’t clean the room in between our stay just grab the old towels and gave us new ones. Brittany at the front desk was compassionate with the whole everything. She helped as much as she could and made the stay more enjoyable.
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 8 feb 2024
Hello Joshua, Thank you for sharing your experience with us. We apologize for any inconvenience you encountered regarding the room cleanliness and the issue with the deposit. Our staff is trained to provide a high level of service, and it is disappointing to hear that we fell short of your expectations. Your feedback will be shared with our team for improvement. We appreciate your kind words about Brittany and her assistance. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

10/10 Eccellente

Ivana

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay!
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 6 feb 2024
Hello Ivana,Thank you for your feedback! We're thrilled to hear that you had a great stay with us. We strive to provide exceptional experiences for all of our guests. We appreciate you choosing our hotel and hope to welcome you back in the future for another enjoyable stay.

10/10 Eccellente

Deana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Everything was good, except for the people staying down the hallway that decided to slam doors all night long.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 30 gen 2024
Hello Deana,We apologize for any inconvenience caused by the noise disturbance during your stay. We strive to create a peaceful environment for all our guests and encourage them to respect each other's quiet enjoyment. We appreciate your feedback and will address this matter with our team to ensure a more peaceful atmosphere in the future. Thank you for bringing this to our attention.

8/10 Buono

Lakin

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 27 gen 2024
Hello Lakin,Thank you for choosing to stay with us! We hope you had a pleasant experience at our hotel. If you have any feedback or suggestions to share, please reach out to us directly. We value your input and would love to hear from you.

8/10 Buono

Manuel

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 17 gen 2024
Hello Manuel,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a positive experience during your time with us. If you have any additional feedback or suggestions, we encourage you to reach out to us directly so that we can continue to improve our services. We hope to have the opportunity to welcome you back in the future.