Bar (in loco)

Recensioni per Radisson Collection Hotel, Warsaw

5 out of 5
Radisson Collection Hotel, Warsaw
Grzybowska 24, Warsaw, Masovia

Recensioni

9,4

Eccezionale

Valutazione di 10 - Eccellente. 385 su 541 recensioni" "
Valutazione di 8 - Buono. 123 su 541 recensioni" "
Valutazione di 6 - Soddisfacente. 18 su 541 recensioni" "
Valutazione di 4 - Scarso. 7 su 541 recensioni" "
Valutazione di 2 - Terribile. 8 su 541 recensioni" "

9,4/10

Pulizia

9,2/10

Personale e servizio

9,2/10

Servizi

9,6/10

Condizioni e dotazioni della struttura

9,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Raffaella

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Guest Relations Representative, il giorno 11 dic 2023
Dear Raffaella,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

8/10 Buono

giovanni

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 6 notti ad agosto 2023
Risposta di Guest Relations Representative, il giorno 28 ago 2023
Dear Giovanni,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Eccellente

Cinzia

Soggiorno di 2 notti a luglio 2023
Risposta di Guest Relations Representative, il giorno 27 lug 2023
Dear Cinzia,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya,

10/10 Eccellente

Davide

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2021
Risposta di Piotr Zwierzchowski, il giorno 2 gen 2022
Dear Guest, Thank you for your feedback. We are very pleased that the hotel met all your expectations. We hope to welcome you again! Regards,

10/10 Eccellente

Davide

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2021

10/10 Eccellente

Simone

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Qualità da TOP di gamma
Ottimo hotel, ottima posizione
Soggiorno di 2 notti a febbraio 2020
Risposta di Olga J. , il giorno 21 mar 2020
Good Afternoon, Thank you for sharing your feedback regarding your stay! We are totally happy that you have enjoyed your stay with us. Looking forward to have the opportunity to welcome you again in the near future, With kind regards, Olga Jastrzębska Guest Relations Manager

10/10 Eccellente

piergiorgio, l'aquila

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
personale professionale, camere fantastiche e complete di tutto piscina un po deludente bella la palestra
Soggiorno di 3 notti a dicembre 2019
Risposta di Olga Jastrzebska, il giorno 17 nov 2020
Dear Guest, Warm greetings from Radisson Collection Hotel in Warsaw ! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Olga Jastrzębska Guest Relations Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a dicembre 2019

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nel complesso ottima struttura. Sono un po’ troppo ridotti gli spazi della sala colazione
Soggiorno di 3 notti a novembre 2019

10/10 Eccellente

simone

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a luglio 2019

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia
Struttura nuova , personale molto gentile e tutto in ordine
Soggiorno di 3 notti a maggio 2019

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Tutto bello e in ordine con personale molto gentile e professionale
Soggiorno di 3 notti a maggio 2019
Risposta di Agata Szparaga Guest Relations Manager , il giorno 27 mag 2019
Dear Guest, Thank you for your kind opinion about Radisson Collection Hotel, Warsaw. We hope to see you in Warsaw again!

10/10 Eccellente

Irena

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The bed was very high quality and good
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Relations Representative, il giorno 2 mag 2024
Dear Irena,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Eccellente

Matthew

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Relations Representative, il giorno 2 mag 2024
Dear Matthew,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Eccellente

Adele

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Would recommend.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations Representative, il giorno 9 apr 2024
Dear Adele,Thank you for your recommendation! If you have any specific feedback or suggestions for improvement, please feel free to share them with us. We appreciate your support and hope to welcome you back again soon!Best Regards,Vitaliya

10/10 Eccellente

Elena

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Guest Relations Representative, il giorno 2 mag 2024
Dear Elena,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Eccellente

Keith

Viaggio di coppia
Mi è piaciuto: Servizi
All very pleasant..lovely hotel...friendly staff...great pool
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations Representative, il giorno 9 apr 2024
Dear Keith,Thank you for your feedback! We're delighted to hear that you had a pleasant experience during your stay with us. It's wonderful to know that you found our hotel lovely and our staff friendly. We're also glad you enjoyed our great pool facilities. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the future!Best Regards,Vitaliya

10/10 Eccellente

IVAN

Soggiorno di 3 notti a marzo 2024
Risposta di Guest Relations Representative, il giorno 27 mar 2024
Dear Ivan,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Eccellente

Marcin, lodz

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Guest Relations Representative, il giorno 23 gen 2024
Dear Marcin,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Eccellente

Gerhard, Grimstad

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice hotel with sound proof windows. Very quit inside my room. Breakfast was very good and spa/ sauna was great. The gym at this hotel is one of the best i been to ever. All in all a fantastic weekend.
Soggiorno di 3 notti a gennaio 2024
Risposta di Guest Relations Representative, il giorno 18 gen 2024
Dear Gerhard,Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you had a very nice stay and enjoyed the soundproof windows that provided a quiet environment in your room. It's great to know that you found the breakfast, spa, sauna, and gym to be to your satisfaction.Your kind words are appreciated, and we are thrilled to have contributed to a fantastic weekend for you. We look forward to welcoming you back for another wonderful stay. If you have any specific preferences or requests for your next visit, please feel free to inform us.Best Regards,Vitaliya

10/10 Eccellente

Yauheniya

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Guest Relations Representative, il giorno 14 gen 2024
Dear Yauheniya,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Eccellente

Maria

Viaggio con la famiglia
Amazing stay!
We booked a one night stay at Radisson Collection as part of our longer trip around Europe. From the check in to check out experience, I am struggling to find a fault. The hotel is conveniently located, walking distance to old town and short drive to the airport. The rooms are spacious and comfortable, the service was impeccable throughout. Children play area at breakfast a lovely touch with delicious foods to accompany this. We took advantage of the swimming pool which wasn’t busy at all also. Highly recommended.
Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Relations Representative, il giorno 10 gen 2024
Dear Maria,Thank you for taking the time to share your positive experience at Radisson Collection during your recent stay. We are thrilled to learn that from check-in to check-out, your visit was enjoyable and exceeded your expectations.It's wonderful to hear that you found our hotel conveniently located, making it easy to explore the old town and providing a short drive to the airport. We aim to offer a comfortable and spacious environment for our guests, and we're glad to know that you enjoyed the room.We are pleased that you appreciated the impeccable service provided by our team members. Creating a welcoming and attentive atmosphere is one of our top priorities.It's great to hear that you and your family enjoyed the children's play area at breakfast and took advantage of the swimming pool without it being too crowded. We strive to provide a variety of amenities to cater to our guests' needs.Thank you for highly recommending Radisson Collection. We sincerely appreciate your positive feedback, and we hope to welcome you back for another memorable stay in the future.Best regards,Vitaliya

10/10 Eccellente

STEPHANE

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place to stay over
Great location and hotel. Nice swimming pool.
Soggiorno di 2 notti a novembre 2023
Risposta di Guest Relations Representative, il giorno 8 gen 2024
Dear Stephane,Thank you for your positive feedback! We're delighted to hear that you found our hotel to be a great place to stay with a fantastic location and nice swimming pool. Your satisfaction is our priority, and we appreciate your kind words.We look forward to the opportunity of welcoming you back for another enjoyable stay. If there's anything specific you loved about your visit or if you have any suggestions for improvement, feel free to share.Best regards,Vitaliya

10/10 Eccellente

Loretta S

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Stay here again and again
We had a wonderful stay, I would recommend this to anyone traveling to Warsaw. It was raining and we did not have an umbrella, the concierge made sure we had one before we left the hotel. Breakfast was a treat every morning!
Soggiorno di 3 notti a ottobre 2023
Risposta di Guest Relations Representative, il giorno 13 dic 2023
Dear Loretta,Thank you for sharing your wonderful experience with us! We're delighted to hear that you had a pleasant stay and that our concierge team was able to assist you with an umbrella, ensuring your comfort even in the rain. It's great to know that you enjoyed the breakfast treats each morning.Your recommendation means a lot to us, and we appreciate your kind words. Should your travels bring you back to Warsaw, we look forward to welcoming you once again for another enjoyable stay.Best Regards,Vitaliya

10/10 Eccellente

Jerzy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent
Radisson Collection is by far the best 5 star hotel in Warsaw. I just keep going back there.
Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Relations Representative, il giorno 13 dic 2023
Dear Jerzy,Thank you so much for your kind words and continued loyalty. We're thrilled to be your preferred choice in Warsaw, and we appreciate your recognition as the best 5-star hotel in the city. Our team is dedicated to providing exceptional service, and we're delighted that you've consistently had positive experiences with us.If there's anything specific you love about your stays or if there's anything we can do to make your future visits even more enjoyable, please let us know. We look forward to welcoming you back for many more memorable stays at Radisson Collection Hotel, Warsaw.Warm regards,Vitaliya

8/10 Buono

Pablo

Soggiorno di 2 notti a dicembre 2023
Risposta di Guest Relations Representative, il giorno 2 gen 2024
Dear Pablo,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Eccellente

grzegorz

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ok
Soggiorno di 1 notte a novembre 2023
Risposta di Guest Relations Representative, il giorno 1 dic 2023
Szanowny Panie Grzegorzu,Dziękujemy bardzo za wspaniałą recenzję i za czas poświęcony na podzielenie się z nami swoimi wrażeniami z wizyty w hotelu Radisson Collection w Warszawie. Jest nam niezmiernie miło,
że jest Pan zadowolony z pobytu w naszym hotelu. Mam nadzieję, że będziemy mieli przyjemność gościć Pana ponownie przy okazji kolejnych przyjazdów do Warszawy. Z wyrazami szacunku,Vitaliya

10/10 Eccellente

peter

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a novembre 2023
Risposta di Guest Relations Representative, il giorno 20 dic 2023
Dear Peter,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

6/10 Soddisfacente

Ewelina

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Guest Relations Representative, il giorno 19 nov 2023
Dear Ewelina,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Eccellente

James Wilson White

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di Guest Relations Representative, il giorno 10 nov 2023
Dear James,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Eccellente

Carlos

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Incredibly good hotel, no complaints
Soggiorno di 2 notti a novembre 2023
Risposta di Guest Relations Representative, il giorno 8 nov 2023
Dear Carlos,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Eccellente

christian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a ottobre 2023
Risposta di Guest Relations Representative, il giorno 6 nov 2023
Dear Christian, We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Eccellente

Olena

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stay
The hotel has a great atmosphere, friendly and professional personnel. The rooms are clean and fresh.
Soggiorno di 2 notti a ottobre 2023
Risposta di Guest Relations Representative, il giorno 6 nov 2023
Dear Olena,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Eccellente

Marcin

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Relations Representative, il giorno 1 nov 2023
Szanowny Panie Marcinie,Dziękujemy bardzo za wspaniałą recenzję i za czas poświęcony na podzielenie się z nami swoimi wrażeniami z wizyty w hotelu Radisson Collection w Warszawie. Jest nam niezmiernie miło,
że jest Pan zadowolony z pobytu w naszym hotelu. Mam nadzieję, że będziemy mieli przyjemność gościć Pana ponownie przy okazji kolejnych przyjazdów do Warszawy. Z wyrazami szacunku,Vitaliya

8/10 Buono

Jonas

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Ljud och temperatur
Fint hotellrum men ventilationsljudet var alldeles för högt. Jag sov med öronproppar. Ville ha svalare på rummet men gick inte ändra. På tok för varma täcken.
Soggiorno di 3 notti a ottobre 2023
Risposta di Guest Relations Representative, il giorno 1 nov 2023
Dear Jonas,Thank you for taking the time to share your feedback. We're glad to hear that you found the hotel room satisfactory. However, we apologize for the inconvenience you experienced with the ventilation noise and room temperature. We take your comments seriously and will look into ways to address these issues to ensure a more comfortable stay for our guests.Your feedback is important to us, and we hope that despite these inconveniences, you had an enjoyable stay. If you decide to stay with us again in the future, please don't hesitate to let us know about your preferences and any issues you encounter during your stay. We always aim to make improvements based on guest feedback.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future. Please have a great day, and feel free to reach out if you have any further comments or questions.Best Regards,Vitaliya

10/10 Eccellente

Jacqueline

Viaggio di coppia
A wonderful hotel in the heart of the city. Staff was very accommodating to our requests. And the price was very reasonable.
Soggiorno di 2 notti a ottobre 2023
Risposta di Guest Relations Representative, il giorno 1 nov 2023
Dear Jacqueline,Thank you for taking the time to share your positive feedback. We are delighted to hear that you had a wonderful experience during your stay at our hotel. It's great to know that our staff was accommodating and that you found the price reasonable.We appreciate your kind words, and we're thrilled that you had a pleasant stay in the heart of the city. If you have any more comments or suggestions, please feel free to share them with us. We hope to have the pleasure of welcoming you back in the future. If there's anything more we can do to make your next stay even better, please let us know.Thank you for choosing our hotel, and have a fantastic day!Best Regards,Vitaliya

10/10 Eccellente

Patrick

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Relations Representative , il giorno 19 nov 2023
Dear Patrick,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

8/10 Buono

Crister

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Relations Representative, il giorno 30 ott 2023
Dear Crister,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Eccellente

Robert

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 9 notti a ottobre 2023
Risposta di Guest Relations Representative, il giorno 30 ott 2023
Dear Robert,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

8/10 Buono

Katarzyna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Relations Representative, il giorno 1 nov 2023
Szanowna Pani Katarzyno,Dziękujemy bardzo za wspaniałą recenzję i za czas poświęcony na podzielenie się z nami swoimi wrażeniami z wizyty w hotelu Radisson Collection w Warszawie. Jest nam niezmiernie miło,
że jest Pani zadowolona z pobytu w naszym hotelu. Mam nadzieję, że będziemy mieli przyjemność gościć Panią ponownie przy okazji kolejnych przyjazdów do Warszawy. Z wyrazami szacunku,Vitaliya

10/10 Eccellente

Joseph

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
From the scent in the foyer to the amazing staff and wonderful spacious rooms there was nothing that could be faulted. would love to have a reason to come back for longer.
Soggiorno di 4 notti ad agosto 2023
Risposta di Guest Relations Representative, il giorno 18 ott 2023
Dear Joseph,We are delighted to hear about your fantastic experience during your stay at our hotel. It's wonderful that you enjoyed everything from the pleasant scent in our foyer to our dedicated staff and spacious rooms. We appreciate your kind words.It would be our pleasure to welcome you back for a longer stay whenever you have the opportunity. Should you ever return, we will ensure that your next visit is just as wonderful as the last.Thank you for your glowing review, and we look forward to serving you again in the future.Best regards,Vitaliya

10/10 Eccellente

Manuel

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Only One Person at the reception witha lot of people in line
Soggiorno di 2 notti a ottobre 2023
Risposta di Guest Relations Representative, il giorno 16 ott 2023
Dear Manuel,Thank you for taking the time to provide feedback about your experience at our hotel. We're pleased to see your 5/5 rating, and it's great to know that you had a positive stay.We understand that the wait time at the reception was less than ideal due to a limited number of staff, and we appreciate your patience in such situations.Your satisfaction is important to us, and we hope to provide you with an even smoother experience on your next visit.Best regards,Vitaliya

10/10 Eccellente

Erik

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Relations Representative, il giorno 9 ott 2023
Dear Erik,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Eccellente

Monika

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean, helpful stuff, perfect breakfast (everything what you need in the morning )
Soggiorno di 1 notte a settembre 2023
Risposta di Guest Relations Representative , il giorno 26 set 2023
Dear Monika,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

8/10 Buono

Ida therese

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Utrolig flott hotell med fantastisk frokost, spa anlegg, flott rom og utrolig god service.
Soggiorno di 5 notti a settembre 2023
Risposta di Guest Relations Representative, il giorno 20 set 2023
Dear Ida,We are delighted to receive your fantastic review! It brings us great joy to hear that you enjoyed your stay with us, especially the excellent breakfast, our spa facilities, comfortable rooms, and exceptional service. Providing a memorable experience for our guests is our top priority, and it's wonderful to know that we succeeded during your visit.Thank you for taking the time to share your positive feedback, and we look forward to the pleasure of welcoming you back to our hotel in the future. If you have any additional comments or suggestions, please don't hesitate to share them.Warm regards,Vitaliya

10/10 Eccellente

Martha

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great food in the restaurant. Good choices for vegans.
Soggiorno di 1 notte a settembre 2023
Risposta di Guest Relations Representative, il giorno 20 set 2023
Dear Martha,Thank you for your kind words regarding the food in our restaurant. We're thrilled to hear that you enjoyed your dining experience and found good options for vegans on our menu. Providing a variety of choices for all our guests is important to us, and we're pleased to know that we met your expectations in this regard.If you have any specific feedback or suggestions for further improvement, please feel free to share. We value your input and look forward to welcoming you back for another delightful meal in the future.Best regards,Vitaliya

6/10 Soddisfacente

Paul

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Nice but not sure worth the premium cost
Second time staying here unfortunately wasn’t as pleasant as the first. Perhaps I had an upgraded room previously as this room was very average and not worth the premium cost compared to other hotels. Other facilities such a as gym still very good for a hotel. On my last day I struggled to find a quiet space to work after check-out before departing. All areas seemed to play excessively loud music which meant it was unsuitable for business calls/meetings and the team at reception were only able to offer 1 hour addition check out time for my room. In the end I left the hotel and went to the Westin Hotel just down road and found a quiet spot to work with free WiFi
Soggiorno di 3 notti a settembre 2023
Risposta di Guest Relations Representative, il giorno 15 set 2023
Dear Paul,Thank you for taking the time to share your feedback. We appreciate your comments and regret to hear that your second stay with us was not as pleasant as your previous visit.We apologize for any inconvenience you experienced during your stay, particularly the challenge in finding a quiet space to work after check-out. We understand the importance of providing suitable areas for our guests to work or conduct meetings. Your feedback regarding the room and the overall value for the premium cost will also be taken into consideration for future improvements.We hope you would consider giving us another opportunity to provide you with a more satisfying experience in the future. If you have any specific suggestions or further comments to share, please feel free to do so.Warm regards,Vitaliya

10/10 Eccellente

itay

Soggiorno di 1 notte a maggio 2023
Risposta di Guest Relations Representative, il giorno 7 set 2023
Dear Itay,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

10/10 Eccellente

Mansur

Soggiorno di 3 notti ad agosto 2023
Risposta di Guest Relations Representative, il giorno 26 set 2023
Dear Mansur,We are happy to know you had a wonderful experience at the Radisson Collection Hotel, Warsaw. Thank you for sharing your opinion and giving us high rating. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We genuinely hope to see you again during your next trip to Warsaw!Best Regards,Vitaliya

4/10 Scarso

Ola

Soggiorno di 4 notti ad agosto 2023
Risposta di Guest Relations Representative, il giorno 28 ago 2023
Dear Ola,Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize that your experience did not meet your expectations, and we appreciate your honesty in providing a rating of 4 out of 10.Your feedback is valuable to us as it helps us identify areas where we need to improve. We're sorry to hear that we fell short in delivering the level of service and comfort that you were hoping for during your stay. We take your concerns seriously and will work diligently to address them.If you would be open to discussing your experience in more detail, we would greatly appreciate the opportunity to learn more about your specific concerns. Please feel free to reach out to our management team at your convenience.We hope to have the chance to welcome you back in the future and provide you with a much improved and more enjoyable stay. Your satisfaction is our priority, and we're committed to making necessary changes based on your feedback.Best regards,Vitaliya