7411 New Hampshire Ave, Building 1, Takoma Park, MD
Recensioni
6,0
Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 162 su 877 recensioni" "
10 - Eccellente
162
Valutazione di 8 - Buono. 196 su 877 recensioni" "
8 - Buono
196
Valutazione di 6 - Soddisfacente. 171 su 877 recensioni" "
6 - Soddisfacente
171
Valutazione di 4 - Scarso. 145 su 877 recensioni" "
4 - Scarso
145
Valutazione di 2 - Terribile. 203 su 877 recensioni" "
2 - Terribile
203
6,4/10
Pulizia
6,4/10
Personale e servizio
6,2/10
Servizi
6,0/10
Condizioni e dotazioni della struttura
5,8/10
Ecosostenibilità
Recensioni
8/10 Buono
Isabella , milano
16 apr 2017
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Informale, zona molto tranquilla ma facilmente raggiungibile dal centro di Washington!
Isabella
10/10 Eccellente
keisha
Viaggio di coppia
22 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The housekeepers dont bother you it was quiet easy to access safe
keisha
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 23 apr 2024
Hello keisha,We appreciate your feedback regarding our housekeeping team and ease of access. For any future concerns, feel free to reach out to our management team directly. Your input helps us improve our services for all guests.
6/10 Soddisfacente
Christine
Viaggio con famiglia e bambini piccoli
18 apr 2024
Non mi è piaciuto: Pulizia e servizi
The bathroom was full of hair. There were burn marks all over the bedspreads. If we didn’t arrive so late we would have gone somewhere else. The room was less than clean.
Christine
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 20 apr 2024
Hello Christine,We regret to learn of the concerns you encountered during your stay. Your feedback is valued to ensure we maintain our high standards of cleanliness. Please contact our management team directly to address any further issues or concerns you may have.
6/10 Soddisfacente
Hone
18 apr 2024
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Hone
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 20 apr 2024
Hello Hone,We are glad to hear that you stayed at our hotel. Should you wish to share any concerns or feedback, please do not hesitate to contact us directly. We look forward to welcoming you back in the future.
4/10 Scarso
Danise
16 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
guess info needs to be updated, requested some toiletries and clerk said she wasn't able to do it 'cuz she was the only one there but a few minutes later left the office with the "im leaving for a moment" sign to go to i hop
Danise
Soggiorno di 5 notti ad aprile 2024
Risposta di Manager, il giorno 17 apr 2024
Hello Danise, We apologize for the inconvenience you experienced and appreciate your feedback. Our team will be reminded of the importance of guest requests. Your concerns will be addressed to ensure a better experience for future guests.
8/10 Buono
Claudia
Viaggio con la famiglia
15 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The room was smelled clean, bed was comfortable, had enough towels for 2 day stay. Parking was easy, plenty, and next to rooms. Only issue was the television wasn't working and not fixed although i notified office staff.
Claudia
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 17 apr 2024
Hello Claudia, We appreciate your kind words about our room cleanliness, comfortable beds, and convenient parking. We apologize for the inconvenience with the television and will share your feedback with our team for improvement. Thank you for bringing this to our attention.
10/10 Eccellente
Geoffrey
14 apr 2024
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Good
Geoffrey
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 15 apr 2024
Hello Geoffrey,Thank you for sharing your feedback with us. We appreciate hearing about your experience and will share your comments with our team for review and improvement. We hope to welcome you back to our hotel in the future to provide you with a more enjoyable stay.
2/10 Terribile
Grace
13 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I complained about the noise and was told to mind my business
Grace
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 15 apr 2024
Hello Grace, We regret to hear about your experience and appreciate you bringing this to our attention. Your feedback is important for us to improve our services. We encourage guests to reach out to management directly for further assistance with any concerns. Thank you for staying with us, and we hope to welcome you back in the future.
2/10 Terribile
Anthony
Viaggio di coppia
8 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was the worst hotel i have ever stayed at. My girlfriend and I went for a two day trip and got stuck with a smoking room ever after i asked for a non-smoking. The bathroom door was broke, and the room was filthy when we got there. If you want to go to the area definitely find another place to stay.
Anthony
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 9 apr 2024
Hello Anthony, We regret to hear about your experience and apologize for any inconveniences faced during your stay. Please be assured that guest feedback is taken seriously, and we will address these issues internally. We recommend reaching out to our management team to discuss your concerns further and improve our services.
2/10 Terribile
Julian
8 apr 2024
Non mi è piaciuto: Pulizia
Julian
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 10 apr 2024
Hello Julian, We're sorry to hear that your stay didn't meet your expectations. Please feel free to reach out to us with any feedback you may have so we can address any concerns. We strive to provide excellent experiences for all our guests.
4/10 Scarso
sophorn
Viaggio con la famiglia
5 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I reserved a baby crib, took the time to write to the hotel but when I arrive no baby crib was available and the staff didnt care much about this.
sophorn
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 7 apr 2024
Hello sophorn,We apologize for any inconvenience you experienced during your stay. Please be assured that we take guest feedback seriously and will address this issue with our team for improvement. Your feedback is invaluable to us as we strive to enhance our guest experience.
6/10 Soddisfacente
Jennifer
5 apr 2024
Jennifer
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 26 apr 2024
Hello Jennifer,We appreciate you choosing to stay with us. If you have any feedback to share about your recent stay, please don't hesitate to contact us so we can address any concerns you may have. We hope to welcome you back soon for an improved experience.
6/10 Soddisfacente
Rohan
2 apr 2024
Great value for the price. Could be a bit cleaner.
Rohan
Soggiorno di 3 notti a marzo 2024
Risposta di Manager, il giorno 4 apr 2024
Hello Rohan, Thank you for sharing your feedback with us. We appreciate knowing where we can improve to provide an even better experience for our guests. Your comments have been noted for our ongoing efforts to enhance our services.
8/10 Buono
PATINDBA
Viaggio con la famiglia
31 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice
PATINDBA
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 1 apr 2024
Hello PATINDBA,We appreciate you taking the time to share your feedback with us. If there's anything else we can assist you with, please don't hesitate to reach out to our management team.
10/10 Eccellente
Stephanie Diane
Viaggio di gruppo
31 mar 2024
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Affordable and high quality service
Stephanie Diane
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 2 apr 2024
Hello Stephanie Diane,We appreciate your positive feedback on our affordable rates and high-quality service. Your satisfaction is important to us, and we are glad to hear you enjoyed your stay with us. Should you have any further feedback or need assistance, please feel free to reach out to our management team.
6/10 Soddisfacente
Steph
27 mar 2024
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Steph
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 29 mar 2024
Hello Steph,We appreciate you choosing to stay at our hotel. If there's anything we can do to improve your experience, please don't hesitate to contact us directly. We value your feedback and would love to hear from you.
6/10 Soddisfacente
Lori, Chillicothe
24 mar 2024
Mi è piaciuto: Pulizia e personale e servizio
Lori
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Hello Lori, We appreciate you choosing our hotel for your stay. If you have any concerns or feedback from your experience, please don't hesitate to contact us so we can address them accordingly. We hope to welcome you back in the future for an improved stay.
10/10 Eccellente
rafiq
Viaggio di coppia
19 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi
Good
rafiq
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 22 mar 2024
Hello rafiq,We appreciate you taking the time to share your feedback with us. Should you have any further concerns, please do not hesitate to reach out to our management team. Your satisfaction is important to us, and we value the opportunity to address any issues you may have encountered during your stay. Thank you for choosing our hotel for your accommodation needs.
4/10 Scarso
Mohammed
18 mar 2024
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Stayed here in an emergency situation and would only do it because I was traveling alone. I would not spend any time here with family. The hotel and even the room were not clean, the bathtub easily clogged with every shower. The "continental breakfast" is just a waffle maker and some cereal.
Mohammed
Soggiorno di 3 notti a marzo 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Mohammed, We appreciate your feedback and apologize for any inconvenience you experienced. We value all guest comments and will share your concerns with our team for further review and improvement. Thank you for bringing these matters to our attention.
8/10 Buono
Mesfin
15 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Employs very good they are professional.
Thank you for employees
Mesfin
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 16 mar 2024
Hello Mesfin,We are pleased to hear that you found our team to be professional. Your feedback is valuable to us. Thank you for acknowledging our dedicated employees.
6/10 Soddisfacente
Timothy
11 mar 2024
Mi è piaciuto: Pulizia e personale e servizio
Timothy
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 14 mar 2024
Hello Timothy, We appreciate you taking the time to review your stay with us. Please feel free to reach out to us directly with any feedback you may have from your experience. We value your opinion and would love to hear from you.
4/10 Scarso
Sandra
29 feb 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Sandra
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 2 mar 2024
Hello Sandra,We're sorry to hear you didn't have a perfect stay. Please feel free to contact us with any details of your experience so we can make improvements.
10/10 Eccellente
Jairo
26 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Jairo
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 29 feb 2024
Hello Jairo,We are delighted to hear that you had a fabulous experience during your stay with us! We appreciate your support and look forward to welcoming you back soon.
2/10 Terribile
Carlos
25 feb 2024
Non mi è piaciuto: Personale e servizio e servizi
Delo peor
Carlos
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 1 mar 2024
Hello Carlos, We are sorry to hear that your experience did not meet expectations. Your feedback is valuable to us for improving our services. Please feel free to contact our management team directly to further discuss your concerns.
6/10 Soddisfacente
Jose
25 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Well is ok clean and safe
Jose
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 27 feb 2024
Hello Jose, We're glad to hear that you found our hotel clean and safe. Our team aims to provide a comfortable stay for all our guests. Your feedback is appreciated as it helps us maintain our standards and improve our services.
4/10 Scarso
Sofia
Viaggio di lavoro
23 feb 2024
Non mi è piaciuto: Pulizia e personale e servizio
The front desk lady she is rude, the way she talks disrespectful
Sofia
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 27 feb 2024
Hello Sofia, We regret to hear about your experience and apologize for any inconvenience caused during your stay. Guest feedback is important to us, and we will address your concerns with our team to ensure better service in the future. Your comments will help us improve our guest experience.
4/10 Scarso
Moriah
13 feb 2024
Moriah
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 15 feb 2024
Hello Moriah, We apologize for any inconvenience you may have experienced during your stay. We encourage you to reach out to our hotel directly with any specific feedback or concerns so that we can address them accordingly. We value your opinion and hope to have the opportunity to serve you better in the future.
10/10 Eccellente
Danny
11 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Danny
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 15 feb 2024
Hello Danny,We are thrilled to hear that you had a fantastic experience during your stay with us! We strive to provide exceptional service and create memorable stays for our guests. Should you have any further feedback or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future!
2/10 Terribile
Charmaine, Suitland
5 feb 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Charmaine
Soggiorno di 3 notti a febbraio 2024
Risposta di Manager, il giorno 8 feb 2024
Hello Charmaine, We're sorry to hear that your stay didn't meet your expectations. We kindly request you to reach out to us directly with any feedback you may have so that we can address the issues and make improvements for future guests.
2/10 Terribile
tilahun
3 feb 2024
tilahun
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 20 mar 2024
Hello tilahun,We are sorry to hear that your recent experience did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and hope to have the opportunity to make it right for you.
10/10 Eccellente
Michael
1 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient and reasonably priced near college park
Michael
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 2 feb 2024
Hello Michael,Thank you for choosing our hotel for your recent stay. We're glad to hear that you found our location convenient and reasonably priced. We appreciate your feedback and hope to welcome you back in the future.
10/10 Eccellente
Charmaine
30 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean
Charmaine
Risposta di Manager, il giorno 1 feb 2024
Hello Charmaine,Thank you for sharing your feedback regarding the cleanliness of our hotel. We strive to maintain a high standard of cleanliness and are glad to hear that it met your expectations. We appreciate your time in reviewing us and hope to welcome you back in the future.
2/10 Terribile
Theodore Justin Banning
29 gen 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
the don’t offer more choices for the breakfast .
Very limited breakfast the just have waffles ! I don’t recommend to book this place with breakfast ! Staff is not friendly !!
Theodore Justin Banning
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 31 gen 2024
Hello Theodore Justin Banning, Thank you for sharing your feedback regarding our breakfast options. We apologize if our current choices did not meet your expectations. We appreciate your input and will take it into consideration for future improvements. As for the staff, we strive to provide friendly and helpful service, so we apologize if this was not your experience. We value your feedback and hope you will consider staying with us again in the future.
2/10 Terribile
Manuel
27 gen 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Estaba sucio el Banos el piso mucha umedad
Manuel
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 28 gen 2024
Hello Manuel,We apologize for any inconvenience you experienced with the cleanliness and humidity in the bathroom. We appreciate your feedback and will address these issues with our housekeeping team for improvement. Thank you for bringing this to our attention, and we hope to welcome you back for a more satisfactory stay.
10/10 Eccellente
Edwin
27 gen 2024
Edwin
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Edwin,We are thrilled to hear that you enjoyed your stay with us! We hope to welcome you back soon for another fabulous experience.
4/10 Scarso
Fredy
25 gen 2024
Fredy
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Fredy, We're sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any specific concerns you may have encountered during your stay. We value your feedback and would appreciate the opportunity to address any issues you may have experienced.
2/10 Terribile
Juan
21 gen 2024
Non mi è piaciuto: Personale e servizio
Juan
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 25 gen 2024
Hello Juan, We apologize for any inconvenience during your stay. We encourage you to reach out to our hotel directly with any specific feedback you may have. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.
6/10 Soddisfacente
Aminata
21 gen 2024
Non mi è piaciuto: Pulizia e personale e servizio
Aminata
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 23 gen 2024
Hello Aminata, We appreciate you choosing our hotel for your stay. If there is any feedback you would like to share, please feel free to contact us directly so that we may address any concerns you may have had with your stay. We hope to have the opportunity to welcome you back in the future.
8/10 Buono
Andrellos
Viaggio di lavoro
17 gen 2024
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Business Stay
It took the room a while to heat up, even with the heat full blast. Poor service when checking out. Woman at front desk was talking politics to a man and she completely ignored me as I was returning key.
Andrellos
Soggiorno di 4 notti a gennaio 2024
Risposta di Manager, il giorno 19 gen 2024
Hello Andrellos,We apologize for any delay in heating up your room. It's unfortunate to hear about your check-out experience. We value all of our guests and strive to provide excellent service. Your feedback will be shared with the team for improvement. Thank you for bringing this to our attention.
8/10 Buono
upendo
15 gen 2024
Just nice
upendo
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 18 gen 2024
Hello upendo,Thank you for sharing your feedback about your stay. We appreciate hearing that you found your experience to be pleasant. If there's anything else we can assist you with, please don't hesitate to reach out.
10/10 Eccellente
Larry
11 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very quiet
Larry
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 18 gen 2024
Hello Larry,Thank you for your feedback regarding the quietness during your stay. We take into account all guest preferences and aim to provide a peaceful environment for relaxation. If you have any further comments or suggestions, please feel free to contact our management team. We appreciate your patronage and hope to welcome you back in the future.
10/10 Eccellente
Darwindonovan
9 gen 2024
Darwindonovan
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 12 gen 2024
Hello Darwindonovan,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future for another excellent stay.
2/10 Terribile
Jean Luis
4 gen 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Jean Luis
Soggiorno di 8 notti a dicembre 2023
Risposta di Manager, il giorno 10 gen 2024
Hello Jean Luis, We're sorry to hear that your recent experience at our hotel did not meet your expectations. We would appreciate it if you could reach out to us directly so we can address any specific issues you may have encountered during your stay. We value your feedback and want to ensure a wonderful experience for all our guests.
2/10 Terribile
shaneka
2 gen 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
DO NOT GO TO THIS HOTEL. THE SERVICE IS RIDICULOUS. I WAS WITHOUT A TV FORNA WHOLE DAY THEY SWITCHED ME TO 2 DIFFERENT ROOMS AND THOSE DIDNT WORK. I ASKED TO BE COMPENSATED And they didnt do it. The phones barely work. Never again. Even the Maintenance guy said they are the worst .the
Wiring is old and everything. They are too cheap to fix anything.
shaneka
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 8 gen 2024
Hello shaneka, We apologize for any inconvenience caused during your stay. Our team strives to provide top-notch service, and we regret that this was not your experience. We appreciate your feedback regarding the TV and phone issues, and will address them with our maintenance team. Please reach out to our management directly for further assistance.
10/10 Eccellente
LELAND
1 gen 2024
Mi è piaciuto: Pulizia
LELAND
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 8 gen 2024
Hello LELAND,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a fantastic experience with us. If you have any further feedback or would like to share any specific details about your stay, please don't hesitate to reach out to us directly. We look forward to welcoming you back again in the future.
2/10 Terribile
Herbert
Viaggio con la famiglia
31 dic 2023
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bad House Keeping
The room booked that a key was given, it was not cleaned, the bed was a mess from previous people that stayed.
Herbert
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 3 gen 2024
Hello Herbert, Thank you for bringing your concerns to our attention. We apologize for any inconvenience caused during your stay. We strive to provide clean and comfortable accommodations for our guests, and we regret that your room was not up to our usual standards. We appreciate your feedback and we will take the necessary steps to ensure this does not happen again in the future. Please feel free to contact our management team directly to discuss your experience further.
4/10 Scarso
Osiris
31 dic 2023
Osiris
Soggiorno di 8 notti a dicembre 2023
Risposta di Manager, il giorno 3 gen 2024
Hello Osiris, We're sorry to hear that your recent stay with us did not meet your expectations. We value your feedback and would appreciate the opportunity to address any concerns you may have. Please reach out to us directly so that we can further discuss your experience.
10/10 Eccellente
Ernesto
30 dic 2023
Mi è piaciuto: Pulizia
Ernesto
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 1 feb 2024
Hello Ernesto,We are delighted to hear that you had a wonderful experience with us. We strive to provide exceptional service and it is always pleasing to know when our efforts have been successful. We hope to have the opportunity to welcome you back in the future.
6/10 Soddisfacente
Maru
27 dic 2023
Non mi è piaciuto: Personale e servizio
The service is very bad
Maru
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 2 gen 2024
Hello Maru,Thank you for your feedback. So sorry your experience was not exceptional. We hope you will stay with us again so we may regain your trust.
6/10 Soddisfacente
Win
24 dic 2023
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Front desk service is terrible
Win
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 26 dic 2023
Hello Win, We apologize for any inconvenience you may have experienced during your stay. Providing exceptional service is our top priority, and we regret that we did not meet your expectations. We appreciate your feedback and will share your comments with our management team for further improvement. Thank you for bringing this to our attention.