Facciata della struttura

Recensioni per Salamander Washington DC

5 out of 5
Salamander Washington DC
1330 Maryland Ave, SW, Washington, DC

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 761 su 1010 recensioni" "
Valutazione di 8 - Buono. 132 su 1010 recensioni" "
Valutazione di 6 - Soddisfacente. 69 su 1010 recensioni" "
Valutazione di 4 - Scarso. 31 su 1010 recensioni" "
Valutazione di 2 - Terribile. 17 su 1010 recensioni" "

9,6/10

Pulizia

9,4/10

Personale e servizio

9,0/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

9,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Francesca

Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Top
Soggiorno di 3 notti ad agosto 2023
Risposta di SDC, il giorno 16 ago 2023
Dear Francesca,Your perfect rating has us smiling from ear to ear, and we’re delighted to learn of your memorable stay. The guest experience is at the forefront of everything we do, and it was a pleasure to welcome you to our warm and welcoming environment. We encourage you to hurry back for another unforgettable visit to the heart of DC in the months ahead, and we wish you all the best until then.Kind regards,Gemma Brown, Hotel Manager

8/10 Buono

roberto

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Consigliato
Tutto come ci si aspetta da un buon cinque stelle, valet parking veloce e cortese, front desk altrettanto, posizione magari non centralissima e zona non proprio particolare,un po’ defilato ma forse per arrivare in auto è meglio così. Camera con vista pregevole sul Potomac, di buon livello . Consigliato e anche il prezzo non è fuori strada messo a confronto degli altri cinque stelle di Washington.
Soggiorno di 3 notti ad agosto 2019

10/10 Eccellente

Amal

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I love this hotel. It’s my second stay here. The staff are hospitable and kind and the food is delicious. Highly recommend
Soggiorno di 2 notti a maggio 2024

10/10 Eccellente

Martin

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Quiet
Soggiorno di 3 notti ad aprile 2024
Risposta di SDC, il giorno 3 mag 2024
Greetings Martin,Your perfect review has us smiling from ear to ear, and we’re thrilled to learn of your exceptional stay. We strive to create the perfect experience for our guests, and we’re delighted you were able to take advantage of our world-class amenities and friendly atmosphere. We look forward to being your home away from home for years to come, and we eagerly await your return. Until next time!Warm regards,Manuel Martinez, Managing Director

6/10 Soddisfacente

Cindy

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
They were under construction and not really a great place to stay and they don’t compensate you for that either . 2 people can fit at bar at night in 8 th floor lounge . No amenities at all It felt like . Bellman didn’t offer to call cab . He just told me to call an Uber . Parking is ridiculously expensive and more than any other hotel in the area .
Soggiorno di 3 notti ad aprile 2024

10/10 Eccellente

Joseph

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Super relaxing. Close to EVERYTHING!!! Everyone was so nice. Would definitely stay again!
Soggiorno di 2 notti ad aprile 2024
Risposta di SDC, il giorno 3 mag 2024
Dear Joseph,Your glowing review means the world to us, and we can’t thank you enough for sharing. We couldn’t agree more with your assessment of our convenient location at the heart of DC, and e look forward to passing your kind words along to our dedicated service professionals. We look forward to helping you create more lasting memories upon your return, and we wish you nothing but the best until then!Warm regards,Manuel Martinez, Managing Director

10/10 Eccellente

Seth

Soggiorno di 1 notte ad aprile 2024
Risposta di SDC, il giorno 3 mag 2024
Dear Seth,Thank you for sharing your perfect rating! It was a joy to be your home at the heart of DC, and we’re thrilled you were able to take advantage of all we have to offer. From our friendly service professionals to our world-class accommodations, you can always expect a comfortable and relaxing stay when you make us your DC destination. We encourage you to hurry back for another exceptional stay in the months ahead, and we eagerly await your return. Until next time!Warm regards,DoubleTree Mag Mile

10/10 Eccellente

Brittany

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property was amazing - the hotel itself, the view, and the proximity to everything was absolutely perfect. We’ll definitely be back to see the difference with the new renovations!
Soggiorno di 3 notti ad aprile 2024
Risposta di SDC, il giorno 1 mag 2024
Dear Brittany,Your kind words and perfect rating mean the world to us, and we can’t thank you enough for sharing. Our location at the heart of DC is perfect for exploring, and we’re thrilled you were able to take advantage of all there is to do and see just a short distance from our front doors. It would be a joy to welcome you for another unforgettable DC adventure upon the completion of our enhancement project, and we invite you to hurry back for another memorable stay in the months ahead. We wish you all the best and eagerly await your return!Warm regards,Manuel Martinez, Managing Director

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di SDC, il giorno 3 mag 2024
Dear Michael,Greetings from the heart of DC! Your perfect rating means the world to us, and we’re thrilled to have shared an exceptional stay with you. From our friendly service professionals to our luxurious accommodations, we take great pride in going above and beyond for our guests. We invite you to make us your DC home for years to come, and we eagerly await another opportunity to exceed your expectations in the months ahead. Until next time!Warm regards,Manuel Martinez, Managing Director

10/10 Eccellente

Albert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great stay
Soggiorno di 2 notti ad aprile 2024
Risposta di SDC, il giorno 30 apr 2024
Dear Albert,Greetings from the heart of DC! It was a joy to be your home away from home, and we’re thrilled you were able to take advantage of the luxury and hospitality we provide. From our convenient location to our endless amenities, you can always expect a memorable experience when you make us your home away from home. We look forward to welcoming you for another exceptional stay in the months ahead, and we wish you nothing but the best until then!Warm regards,Manuel Martinez, Managing Director

10/10 Eccellente

trung

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
good place to stay
Soggiorno di 3 notti ad aprile 2024
Risposta di SDC, il giorno 30 apr 2024
Dear Trung,Your kind words have us smiling from ear to ear, and we can’t thank you enough for your perfect review. We take great joy in going above and beyond for our guests, and we’re delighted to have shared a memorable stay filled with genuine hospitality and care with you. It would be a joy to welcome you to the heart of DC for another visit in the coming months, and we eagerly await another opportunity to exceed your expectations once again. Until then!Warm regards,Manuel Martinez, Managing Director

10/10 Eccellente

Melvin, Raleigh

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It’s a great hotel.
Soggiorno di 2 notti ad aprile 2024
Risposta di SDC, il giorno 29 apr 2024
Dear Melvin,Your perfect rating has us smiling from ear to ear, and we’re delighted to have shared an exceptional stay with you. From our dedicated service professionals to our location at the heart of DC, you can always expect a memorable experience when you make us your home away from home. We look forward to sharing another unforgettable adventure with you in the months ahead, and we wish you nothing but the best until then!Warm regards,Manuel Martinez, Managing Director

10/10 Eccellente

Nadine

Mi è piaciuto: Pulizia e servizi
Very beautiful place to stay
Soggiorno di 3 notti ad aprile 2024
Risposta di SDC, il giorno 29 apr 2024
Dear Nadine,Your glowing review means the world to us, and we’re thrilled to learn of your memorable stay. You can always expect a visit filled with world-class hospitality and world-class care when you make us your DC home, and we’re delighted you were able to take advantage of all we have to offer. With all DC has to offer just a short distance from our front doors, we encourage you to join us for another unforgettable stay in the months ahead. We wish you all the best and hope to see you again soon!Warm regards,Manuel Martinez, Managing Director

6/10 Soddisfacente

Olugbenga

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Our experience was generally good with excellent service by the club lounge staff and the valet staff. We were however significantly disappointed at having to wait about 6 hours to have our room de-feathered (including making 4 calls to the front desk and waiting up until 1145pm). Discussing the issue with the front desk manager was of little value as his response was they were "reviewing the process to see what went wrong". Not what one would expect from a premium hotel in downtown DC. Further, on checkout, they had only one staff member (a wonderful lady who was doing her best) working the front desk at 1230 (peak check-out time). The line easily had more than 10 people waiting and it took us more than 15mins to get checked out. Overall, very poor front desk management and very poor customer engagement on housekeeping matters.
Soggiorno di 1 notte ad aprile 2024
Risposta di SDC, il giorno 29 apr 2024
Dear Olugbenga,We appreciate your feedback and thank you for taking the time to share. We can’t apologize enough for the delay you experienced regarding your accommodations, and we want you to know that we have taken the necessary steps to ensure a more seamless check-in and checkout process for future guests. Your added comments about our dedicated team mean the world to us, and we look forward to passing your kind words along. We hope to welcome you for a more typical visit that truly exceeds your expectations in the months ahead, and we invite you to reach out for any assistance we can provide in helping you return. Until next time.Warm regards,Manuel Martinez, Managing Director

6/10 Soddisfacente

Carol

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Veranda not available on the day we were there. Had hoped to enjoy it as part of the stay. Breakfast wasn’t included which somehow I missed that it was an add on. Parking at $79./ day not expected Otherwise even with renovations going on it was a good experience. Maybe clearer information on the booking screens ! Thank you !!
Soggiorno di 1 notte ad aprile 2024
Risposta di SDC, il giorno 26 apr 2024
Dear Carol,We appreciate your feedback and thank you for taking the time to share. We too would be disappointed if we encountered unexpected charges upon arrival, and we encourage our guests to reference our website for rates and information prior to booking. It would be a joy to demonstrate our commitment to the guest experience, and we encourage you to reach out directly for any further assistance we can provide in alleviating your concerns. We hope to welcome you for a truly exceptional stay upon the completion of our enhancement project in the months ahead, and we wish you nothing but the best until then.Warm regards,Manuel Martinez, Managing Director

10/10 Eccellente

Tiffany

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful, elegant property. A 5 minute walk to the Wharf, room service was great, as well as the 8th floor Lounge restaurant inside the hotel. This a rest & relaxation weekend for us, and the Salamander was an excellent choice, to rest & relax!
Soggiorno di 2 notti ad aprile 2024
Risposta di SDC, il giorno 23 apr 2024
Dear Tiffany,Your kind words have us smiling from ear to ear, and we that you for taking the time to share. We take great pride in providing our guests with a restful and restorative experience, and we’re thrilled to have been your choice to unwind. With our endless amenities and convenient proximity to all things DC, there is no shortage of memories to be had when you join us for a getaway. We’ll be sure so pass your glowing feedback along to our culinary team, and we look forward to being your home away from home for years to come. Until next time!Warm regards,Manuel Martinez, Managing Director

10/10 Eccellente

Fazreen, Lake in the Hills

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room is gorgeous and luxurious, with plenty of space. The staff is incredibly friendly.
Soggiorno di 3 notti ad aprile 2024
Risposta di SDC, il giorno 22 apr 2024
Dear Fazreen,Thank you for sharing such a glowing review! We strive to go above and beyond for our guests, and we’re thrilled you were able to experience the genuine hospitality and approachable luxury we provide. Our dedicated service professionals will be thrilled by your appreciation, and we encourage you to join us for another memorable stay in the months ahead. Until next time!Warm regards,Manuel Martinez, Managing Director

10/10 Eccellente

Brian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent property. Highly recommend
Soggiorno di 3 notti ad aprile 2024
Risposta di SDC, il giorno 22 apr 2024
Dear Brian,Your perfect review means the world to us, and we thank you for sharing. From our stunning location at the heart of DC to our world-class accommodations, you can always expect a memorable stay when you make us your home away from home. Your recommendation has us smiling from ear to ear, and we look forward to being your DC choice for years to come. Until next time!Warm regards,Manuel Martinez, Managing Director

8/10 Buono

Juan, Miami

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di SDC, il giorno 22 apr 2024
Dear Juan,Your high rating has brightened our day, and we can’t thank you enough for sharing. We take great pride in going above and beyond for our guests, and it would be a joy to truly exceed your expectations on another visit in the months ahead. We eagerly await another opportunity to impress and wish you all the best until then!Warm regards,Manuel Martinez, Managing Director

10/10 Eccellente

Tamika

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel was amazing, the staff super amazing felt like i was back in The Bahamas.....rooms was clean, property is beautiful. Because of the renovations pool amd spa was closed. But we still enjoyed our stay.
Soggiorno di 3 notti ad aprile 2024
Risposta di SDC, il giorno 18 apr 2024
Dear Tamika,Your glowing review means the world to us, and we’re thrilled to have provided you with a memorable DC adventure. From our friendly and dedicated service professionals to our world-class accommodations, you can always expect a truly exceptional experience when you make us your home away from home. It would be a joy to welcome you for another unforgettable stay upon the completion of our enhancement project, and we eagerly await another opportunity to exceed your expectations once again. Until then!Warm regards,Manuel Martinez, Managing Director

8/10 Buono

Yeilys

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice decorations and cleanness.
Soggiorno di 3 notti ad aprile 2024
Risposta di SDC, il giorno 16 apr 2024
Dear Yeilys,Thank you for sharing such a glowing review! It was a joy to welcome you to all we have to offer at the heart of DC, and we’re thrilled to have shared a world-class stay with you. From our spotless accommodations to our welcoming atmosphere, you can always expect a memorable stay when you join us for a DC adventure. We eagerly await another opportunity to fully exceed your expectations and hope you’ll join us again in the months ahead. Until next time!Warm regards,Manuel Martinez, Managing Director

10/10 Eccellente

Tejesh Srinivasa

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great property, walking distance to the National mall and the wharf. They even have regular shuttle service to those areas.
Soggiorno di 6 notti ad aprile 2024
Risposta di SDC, il giorno 16 apr 2024
Dear Tejesh,Your perfect review has us smiling from ear to ear, and we can’t thank you enough for sharing. Our location is certainly one of our many highlights, and we’re delighted you were able to experience the best of DC just a short distance from our front doors. The Mall and Wharf are just the beginning! We’re thrilled you were able to take advantage of our complimentary Gem car, and with all there is to see and do nearby, we encourage you to join us for another unforgettable adventure in the months ahead. Until then!Warm regards,Manuel Martinez, Managing Director

8/10 Buono

David

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti ad aprile 2024
Risposta di SDC, il giorno 16 apr 2024
Dear David,Thank you for sharing such a high rating! It was a pleasure to be your DC home, and we’re thrilled you were able to experience all we have to offer. From our stunning location to our friendly service professionals, you can always expect a memorable stay whenever you make us your home away from home. We eagerly await another opportunity to fully exceed your expectations and we wish you all the best until then!Warm regards,Manuel Martinez, Managing Director

10/10 Eccellente

ARTEM

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice and great service
Soggiorno di 3 notti ad aprile 2024
Risposta di SDC, il giorno 15 apr 2024
Dear Artem,Greetings from the heart of DC! We’re thrilled to have shared an exceptional stay with you, and we can’t thank you enough for sharing your review. You can always expect a warm and luxurious atmosphere from the moment you walk through our front doors, and we look forward to being your home away from home for years to come. We eagerly await another opportunity to exceed your expectations once again and wish you nothing but the best until then!Warm regards,Manuel Martinez, Managing Director

2/10 Terribile

Arthur

Viaggio di lavoro
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I booked a one bedroom balcony suite. The room stank of smoke and was filthy. I didn’t even bother complaining or checking out — booked a room at the Intercontinental at the Wharf and jumped in an Uber. This place has gone very far downhill since Salamander took over the old Mandarin Oriental property. Stay far away.
Soggiorno di 1 notte ad aprile 2024
Risposta di SDC, il giorno 16 apr 2024
Dear Arthur,We appreciate your feedback and thank you for sharing. We take great pride in going above and beyond for our guests, and we’re disappointed to have fallen short of your expectations in this instance. We encourage you to reach out directly for any assistance we can offer in helping you return for a more typical experience in the months ahead. It would be a joy to share our full range of world-class lodging offerings and enhancements, and we eagerly await another opportunity to regain your trust in the Salamander brand. We wish you all the best and hope to hear from you in the days ahead.Warm regards,Manuel Martinez, Managing Director

10/10 Eccellente

Gabriel

Viaggio di coppia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Nice
Soggiorno di 3 notti ad aprile 2024
Risposta di SDC, il giorno 15 apr 2024
Dear Gabriel,Your perfect review has us smiling from ear to ear, and we’re delighted to learn of your memorable Salamander stay. From our friendly service professionals to our world-class accommodations, we take immense pleasure in exceeding the expectations of our guests. We look forward to being your DC home once again in the months ahead, and we eagerly await another opportunity to impress. Until then!Warm regards,Manuel Martinez, Managing Director

10/10 Eccellente

Robert

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Fantastic stay, while under construction- they made every effort to make our stay extremely comfortable.
Soggiorno di 2 notti ad aprile 2024
Risposta di SDC, il giorno 15 apr 2024
Greetings Robert,Thank you for sharing such a glowing review! It was a joy to share all we have to offer with you, and we’ll be sure to pass your kind words along to our dedicated service professionals. It would be a joy to welcome you to the heart of DC once again upon the completion of our enhancement project, and we invite you to return for another memorable adventure. We wish you all the best and hope to see you again soon!Warm regards,Manuel Martinez, Managing Director

10/10 Eccellente

Peter

Soggiorno di 3 notti ad aprile 2024
Risposta di SDC, il giorno 3 mag 2024
Greetings Peter,It was a joy to share the best of DC with you, and we thank you for sharing such a high score. We strive to provide our guests with a visit that leaves them wanting for nothing, and we’re thrilled you were able to experience our commitment to a world-class environment. We look forward to being your DC home for years to come, and we invite you to hurry back for another memorable adventure in the months ahead. Until then!Warm regards,Manuel Martinez, Managing Director

4/10 Scarso

Christine

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
I thought Salamander Washington DC is a high standard hotel, and I am shocked there is no in-room coffee or tea service. Although there is coffee and tea service in the lobby from 7am-9am, often the coffee and cream ran out. I am very disappointed with my visit. the room wasn't ready when we arrived at 3:30pm thus we was told someone will call me when the room is ready. We went to lounge for quick lunch and till 4:15pm since we done with food, and no one had called us thus I went to front desk to enquire about our room. The reception then said, " oh it is ready didn't anyone call you or email you?" I said no, then she said, " maybe it went to voice mail or junk mail" and I checked, there is nothing. I am disappointed on how inefficient the check in and lack of logistic arrangement the front desk has given us. However the hotel location and corner room is the best for Cherry Blossom viewing.
Soggiorno di 3 notti a marzo 2024
Risposta di SDC, il giorno 12 apr 2024
Dear Christine,We appreciate your feedback and thank you for sharing. While we’re thrilled to learn that our location at the heart of DC was perfect for viewing the cherry blossom bloom, we’re disappointed to learn that we fell short of our usual standards in other ways. We are always delighted to offer coffee and tea in our lobby from 6:30-10:00 am, but your comments on our in-room coffee and tea will be addressed in the months ahead (coffee machines will be installed shortly!). We can’t apologize enough for the miscommunication you experienced regarding your accommodations, and we encourage you to reach out directly for any assistance we can provide in helping you return for a true Salamander stay more in line with your expectations. We eagerly await another opportunity to impress and wish you all the best until then.Warm regards,Manuel Martinez, Managing Director

10/10 Eccellente

wenbin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di SDC, il giorno 11 apr 2024
Dear wenbin,Greetings from DC! Your perfect rating means the world to us, and we’re delighted to have shared an exceptional stay with you. We strive to create the perfect environment for our guests to relax and explore all DC has to offer, and you can always expect a friendly environment and world-class accommodations when you make us your home away from home. We encourage you to join us once again soon and eagerly await your return!Warm regards,Manuel Martinez, Managing Director

10/10 Eccellente

Carmela

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We had a wonderful time during our stay. The hotel is beautiful, the staff were helpful. Perfect location. Room was nice and bed comfortable. However, there’s no coffee or tea in the room. I needed one late at night, woke up with a stomachache and needed some tea. Couldn’t make tea…room service is too much at 3 in the morning! Wasn’t able to use the tub/ jacuzzi, looks clean but there was some hair so wasn’t sure. Overall we had a lovely stay. Hotel was beautiful, perfect view and location!
Soggiorno di 1 notte a marzo 2024
Risposta di SDC, il giorno 10 apr 2024
Greetings Carmela,Your glowing review means the world to us, and we’re delighted to have shared a memorable stay with you. Our location at the heart of DC is certainly one of our many highlights, and our world-class accommodations are designed with the discerning guest in mind. Your added feedback on in-room coffee is welcomed, and we look forward to addressing your concerns in the months ahead. We invite you to return for a visit that truly checks all the boxes in the months ahead, and we eagerly await another opportunity to welcome you to all DC has to offer. We wish you all the best and hope to see you again soon!Warm regards,Manuel Martinez, Managing Director

10/10 Eccellente

Catherine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The hotel was beautiful. If I could give it more than excellence for the staff, I would they were great.
Soggiorno di 2 notti a marzo 2024
Risposta di SDC, il giorno 10 apr 2024
Dear Catherine,Your kind words and high rating have us smiling from ear to ear, and we’re delighted to learn of your exceptional stay. Our dedicated service professionals take great pride in going above and beyond for our guests, and we’re thrilled to have shared all we have to offer with you. From our perfect location at the heart of DC to our welcoming atmosphere, there is never a shortage of memories to be made when you make us your home away from home. We eagerly await another opportunity to impress and wish you all the best until then!Warm regards,Manuel Martinez, Managing Director

10/10 Eccellente

Aiyanna

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent location and amenities. Will always stay there when in DC!
Soggiorno di 3 notti a marzo 2024
Risposta di SDC, il giorno 8 apr 2024
Dear Aiyanna,Your perfect rating and glowing review mean the world to us, and we can’t thank you enough for sharing. We couldn’t agree more with your assessment of our convenient location at the heart of DC, and we’re thrilled you were able to take advantage of the world-class amenities we provide. You can always expect an unforgettable stay when you make us your home away from home, and we encourage you to hurry back for another exceptional experience soon. Until then!Warm regards,Manuel Martinez, Managing Director

8/10 Buono

Camila

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The restaurant onsite very priced and slow services
Soggiorno di 1 notte a marzo 2024
Risposta di SDC, il giorno 8 apr 2024
Dear Camila,Thank you for sharing such a high rating. It was a joy to be your DC home, and we’re delighted you were able to take advantage of the approachable for of luxury we provide. Your added comments on our culinary pricing and hospitality are welcomed, and we hope to welcome you for a more typical Salamander experience in the months ahead. It would be a joy to truly exceed your expectations, and we eagerly await another opportunity to impress. Until then.Warm regards,Manuel Martinez, Managing Director

10/10 Eccellente

Stephanie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di SDC, il giorno 8 apr 2024
Greetings Stephanie,Your perfect rating has us smiling from ear to ear, and we’re delighted to have been your home away from home. You can always expect a memorable stay when you join us at the heart of DC, and we look forward to sharing our friendly atmosphere and world-class accommodations with you once again in the months ahead. We eagerly await another opportunity to exceed your expectations and wish you all the best until then!Warm regards,Manuel Martinez, Managing Director

6/10 Soddisfacente

Brittney

Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di SDC, il giorno 11 apr 2024
Dear Brittney,Thank you for sharing your review. We aim to share an exceptional experience with our guests, and it seems as if we fell short of our usually world-class standards in this instance. We invite you to reach out directly for any assistance we can provide in helping you return for a more typical Salamander stay in the months ahead. It would be a joy to demonstrate our commitment to the guest experience, and we hope to share an improved visit with you soon. Until then.Warm regards,Manuel Martinez, Managing Director

10/10 Eccellente

Elkin

Soggiorno di 3 notti ad aprile 2024
Risposta di DT, il giorno 25 apr 2024
Dear Elkin,Greetings from DC! Your perfect rating has us smiling from ear to ear, and we’re delighted to have shared an exceptional visit with you. From our convenient location at the heart of DC to our dedicated service professionals, you can always expect a memorable experience when you make us your home away from home. It would be a joy to welcome you for another successful stay with you in the months ahead, and we encourage you to make us your home away from home for years to come. Until next time!Warm regards,Manuel Martinez, Managing Director

8/10 Buono

James

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
I expect the hotel to return to its former glory after its renovations are completed. Until then, it is rough. The temporary fitness room was especially disappointing.
Soggiorno di 6 notti a marzo 2024
Risposta di SDC, il giorno 5 apr 2024
Dear James,Thank you for sharing such valuable insight. While we appreciate your continued patronage, we’re disappointed to have fallen short of your expectations in this instance. We take great pride in creating a memorable experience at the heart of DC for our guests, and we invite you to make us your DC home once again soon upon the completion of our enhancement project. We eagerly await an opportunity to share a more typical Salamander experience with you, and we hope to go above and beyond for you soon. Until then.Warm regards,Manuel Martinez, Managing Director

10/10 Eccellente

Steven

Viaggio con la famiglia
Everything was clean and up to date. Staff was super friendly and helpful
Soggiorno di 3 notti ad aprile 2024
Risposta di SDC, il giorno 5 apr 2024
Dear Steven,Your kind words have us smiling from ear to ear, and we’re thrilled to learn of your exceptional stay. From our friendly service professionals to our world-class accommodations, you can always expect a memorable stay when you make us your DC home. We look forward to being your home away from home for years to come and eagerly await your return!Warm regards,Manuel Martinez, Managing Director

8/10 Buono

Paula

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was under going renovations so there were areas we couldn’t go but the stay was still nice. I would love an opportunity to go back once the work is finished.
Soggiorno di 2 notti ad aprile 2024
Risposta di SDC, il giorno 4 apr 2024
Dear Paula,Greetings from DC! It was a pleasure to welcome you to the Salamander’s approachable form of luxury, and we thank you for taking the time to share. We appreciate your patience with our ongoing enhancement project, and it would be a joy to share a true Salamander stay with you upon its completion in the coming months. Your promise of a return means the world to us, and we look forward to sharing our full range of world-class amenities with you. We wish you all the best and eagerly await an opportunity to exceed your every expectation. Until then!Warm regards,Manuel Martinez, Managing Director

10/10 Eccellente

Tracy

Soggiorno di 2 notti ad aprile 2024
Risposta di SDC, il giorno 24 apr 2024
Dear Tracy,Your perfect review means the world to us, and we can’t thank you enough for sharing. We take immense joy in going above and beyond for our guests, and we’re delighted you were able to take advantage of all we have to offer. With the best of DC just steps away, we invite you to join us for another memorable adventure in the coming months. We eagerly await your return and wish you all the best until then!Warm regards,Manuel Martinez, Managing Director

10/10 Eccellente

ROBERT

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was very welcoming and the accommodations excellent. We will come back once the renovations are done
Soggiorno di 4 notti a marzo 2024
Risposta di SDC, il giorno 4 apr 2024
Greetings Robert,Your glowing review and perfect rating have us smiling from ear to ear, and we’re thrilled to learn of your memorable stay. We take great pride in going above and beyond for our guests, and our dedicated service professionals will be delighted by your kind words. Our world-class accommodations are designed with the guest’s every need in mind, and we can’t wait to share another unforgettable DC experience with you upon the completion of our enhancement project. We wish you all the best and eagerly await your return!Warm regards,Manuel Martinez, Managing Director

10/10 Eccellente

Bruce

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di SDC, il giorno 4 apr 2024
Dear Bruce,Thank you for sharing your perfect review! From our friendly atmosphere to our world-class accommodations, you can always expect a memorable stay whenever you join us at the heart of DC. It would be a joy to be your home away from home for years to come, and we hope to share another exceptional stay with you in the months ahead. Until then!Warm regards,Manuel Martinez, Managing Director

10/10 Eccellente

Michelle

Soggiorno di 5 notti a marzo 2024
Risposta di SDC, il giorno 23 apr 2024
Dear Michelle,Thank you for sharing your perfect rating! It was a joy to welcome you to all we have to offer, and we’re thrilled to have shared a memorable experience with you. We take great joy in going above and beyond for our guests, and we encourage you to take advantage of our world-class accommodations and convenient location once again in the months ahead. It would be a pleasure to share another memorable adventure with you soon, and we wish you nothing but the best until then!Warm regards,Manuel Martinez, Managing Director

8/10 Buono

Julie Charlotte

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
Construction noise within the hotel was the downside in the morning.
Soggiorno di 3 notti a marzo 2024
Risposta di SDC, il giorno 2 apr 2024
Dear Julie,We welcome your feedback and thank you for sharing. It was a joy to welcome you to all we have to offer at the heart of DC, and it was a pleasure to share a successful stay with you. We appreciate your patience with our ongoing enhancement project, and we apologize for the outside noise that seeped in and disrupted your stay. We invite you to join us for a true Salamander stay upon the completion of our enhancements, and we look forward to truly exceeding your expectations when you return. Until then!Warm regards,Manuel Martinez, Managing Director

10/10 Eccellente

Jane

Soggiorno di 3 notti a marzo 2024
Risposta di SDC, il giorno 22 apr 2024
Greetings Jane,Your perfect rating means the world to us, and we can’t thank you enough for sharing. From our dedicated service professionals to our warm and friendly atmosphere, we strive to create the perfect experience for our guests at the heart of DC. We look forward to being your home away from home for years to come and eagerly await another opportunity to exceed your expectations. Until then!Warm regards,Manuel Martinez, Managing Director

10/10 Eccellente

Yiran

Great location!
Soggiorno di 4 notti a marzo 2024
Risposta di SDC, il giorno 8 apr 2024
Dear Yiran,Greetings from the heart of DC! We couldn’t agree more with your assessment of our perfect location, and we thank you for taking the time to share. With all DC has to offer just a short distance away, we encourage you to join us once again for an adventure in the coming months. We look forward to your return and eagerly await an opportunity to share another exceptional Salamander stay with you. Until next time!Warm regards,Manuel Martinez, Managing Director

6/10 Soddisfacente

Pooja

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Soggiorno di 3 notti a marzo 2024
Risposta di SDC, il giorno 2 apr 2024
Dear Pooja,Thank you for sharing your review. We take great pride in going above and beyond for our guests, and we apologize for falling short of our typical standards in this instance. It would be a joy to share a more typical Salamander experience with you, and we encourage you to reach out directly for any assistance we can provide in helping you return for a memorable adventure at the heart of DC. We eagerly await another opportunity to truly impress, and we wish you all the best until then.Warm regards,Manuel Martinez, Managing Director

10/10 Eccellente

Rosalie M

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Would definitely stay here again
Soggiorno di 3 notti a marzo 2024
Risposta di SDC, il giorno 1 apr 2024
Greetings Rosalie,Your kind words and perfect rating have us smiling from ear to ear, and we’re thrilled to learn of your memorable stay. You can always expect an unforgettable experience whenever you make us your home away from home, and your promise of a return means the world to us. We look forward to exceeding your expectations at the heart of DC soon, and we wish you all the best until then!Warm regards,Manuel Martinez, Managing Director

8/10 Buono

Sanjeev

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti a marzo 2024
Risposta di SDC, il giorno 1 apr 2024
Dear Sanjeev,Greetings from DC! It was a joy to welcome you to all we have to offer, and we can’t thank you enough for sharing your high rating. We take great pride in going above and beyond for our guests, and we encourage you to join us for a truly exceptional stay in the months ahead. From our world-class accommodations to our convenient DC location, there are always more memories to be made. Until next time!Warm regards,Manuel Martinez, Managing Director