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Recensioni per The Watergate Hotel

5 out of 5
The Watergate Hotel
2650 Virginia Ave NW, Washington, DC

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 614 su 1002 recensioni" "
Valutazione di 8 - Buono. 164 su 1002 recensioni" "
Valutazione di 6 - Soddisfacente. 95 su 1002 recensioni" "
Valutazione di 4 - Scarso. 76 su 1002 recensioni" "
Valutazione di 2 - Terribile. 53 su 1002 recensioni" "

9,0/10

Pulizia

8,6/10

Personale e servizio

8,4/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Jeanne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Proximity to Kennedy Center easy access to Cabs
Soggiorno di 3 notti a maggio 2024
Risposta di Director, Rooms , il giorno 15 mag 2024
Dear Jeanne-Thank you for staying with us and for leaving a review. We appreciate your feedback and look forward to welcoming you back soon. Thank you,The Watergate Hotel

10/10 Eccellente

Eric

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect hotel.
Soggiorno di 1 notte a maggio 2024
Risposta di Director, Rooms , il giorno 13 mag 2024
Dear Eric, Thank you for staying with us leaving your feedback, we look forward to hosting you again soon. Thank you,The Watergate Hotel

6/10 Soddisfacente

Romelo

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Do not bother going to Kingbird, the food was mid, service slow and we saw a mouse. My king suite was spacious, water pressure was great but it was so noisy (inside the hotel). My massage was great but the spa was in the basement and smelled like mildew. The spa definitely needs a renovation. For a website that advertises being "unapologetically luxurious" they have a lot more to go before getting to luxurious
Soggiorno di 1 notte a maggio 2024
Risposta di Director, Rooms , il giorno 13 mag 2024
Dear Romelo,Thank you for staying with us leaving your feedback. We apologize that we missed the mark with your stay and we hope to have the opportunity of hosting you again soon. Thank you,The Watergate Hotel

10/10 Eccellente

Dov A

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Having been stationed in DC during the “Watergate “ scandal, I have always wanted to stay there, very happy we did .
Soggiorno di 2 notti a maggio 2024
Risposta di Director, Rooms , il giorno 13 mag 2024
Dear Dov A, Thank you for staying with us leaving your feedback, we look forward to hosting you again soon. Thank you,The Watergate Hotel

10/10 Eccellente

Theomar and Melody

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Always an amazing experience at the Watergate
Soggiorno di 1 notte a maggio 2024
Risposta di Director, Rooms , il giorno 13 mag 2024
Dear Theomar and Melody, Thank you for staying with us leaving your feedback, we look forward to hosting you again soon. Thank you,The Watergate Hotel

10/10 Eccellente

Sara

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent location on the river within a few minutes walk to Georgetown to great shops and restaurants. If you are up to walk, landmarks and museums are 20-30 min walk or a short 6-10 minute Uber ride. Room was clean; staff was extraordinary. Some wear and tear/age to carpets and furniture in room.
Soggiorno di 1 notte a maggio 2024
Risposta di Director, Rooms , il giorno 13 mag 2024
Dear Sara, Thank you for staying with us leaving your feedback, we look forward to hosting you again soon. Thank you,The Watergate Hotel

8/10 Buono

Amal

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The telephone in my room didn’t work!
Soggiorno di 1 notte a maggio 2024
Risposta di Director, Rooms , il giorno 8 mag 2024
Dear Amal, Thank you for staying with us leaving your feedback, we look forward to hosting you again soon. Thank you,The Watergate Hotel

10/10 Eccellente

Kathy

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My flight was delayed so I didn’t get to the hotel until a bit before 10 pm. When I checked it, I was offered room service to order to ensure I could get some food before the kitchen closed for the night. Loved my stay and look forward to staying there again.
Soggiorno di 4 notti a maggio 2024
Risposta di Director, Rooms , il giorno 6 mag 2024
Dear Kathy, Thank you for staying with us leaving your feedback, we look forward to hosting you again soon. Thank you,The Watergate Hotel

6/10 Soddisfacente

miro

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Outdated
Soggiorno di 4 notti a marzo 2023
Risposta di Director, Rooms , il giorno 3 mag 2024
Dear Miro,Thank you for staying with us leaving your feedback. We apologize that we missed the mark with your stay and we hope to have the opportunity of hosting you again soon. Thank you,The Watergate Hotel

10/10 Eccellente

Leofric William

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was wonderful
Soggiorno di 1 notte ad aprile 2024
Risposta di Director, Rooms , il giorno 1 mag 2024
Dear Leofric, Thank you for staying with us leaving your feedback, we look forward to hosting you again soon. Thank you,The Watergate Hotel

10/10 Eccellente

Rima

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great stay and kids loved the pool!
Soggiorno di 4 notti ad aprile 2024
Risposta di Director, Rooms , il giorno 29 apr 2024
Dear Rima,Thank you for staying with us leaving your feedback, we look forward to hosting you again soon. Thank you,The Watergate Hotel

10/10 Eccellente

Richard

Viaggio di coppia
Beautiful hotel. Staff is excellent. Would have liked to see a small store where we could have picked up waters, drinks and snacks.
Soggiorno di 4 notti ad aprile 2024
Risposta di Director, Rooms , il giorno 29 apr 2024
Dear Richard,Thank you for staying with us leaving your feedback, we look forward to hosting you again soon. Thank you,The Watergate Hotel

10/10 Eccellente

Stacy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everyone was super friendly. I can't remember one of the doormans names, but an elderly gentleman who always wore a unique hat was most delightful & polite
Soggiorno di 7 notti ad aprile 2024
Risposta di Director, Rooms , il giorno 29 apr 2024
Dear Stacy, Thank you for staying with us leaving your feedback, we look forward to hosting you again soon. Thank you,The Watergate Hotel

10/10 Eccellente

Stuart

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024

4/10 Scarso

Courtney

Soggiorno di 2 notti ad aprile 2024
Risposta di Director, Rooms , il giorno 13 mag 2024
Dear Courtney,Thank you for staying with us leaving your feedback. We apologize that we missed the mark with your stay and we hope to have the opportunity of hosting you again soon. Thank you,The Watergate Hotel

10/10 Eccellente

Kailai, Evanston

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very interesting historical landmark; itself is almost a tourist spot
Soggiorno di 3 notti ad aprile 2023
Risposta di Director, Rooms, il giorno 22 apr 2024
Dear Kailai,Thank you for staying with us leaving your feedback, we look forward to hosting you again soon. Thank you,The Watergate Hotel

4/10 Scarso

Latrice

Viaggio di coppia
Mi è piaciuto: Condizioni e dotazioni della struttura
I had someone come into my room because the front desk card key was down so they gave someone the key to my room. It happened twice. The phone was not working. They had one working elevator. Housekeeping came in and put the washcloths on the floor and didn’t replace them. We waited for over an hour for replacements. We got back to the room and our door key wasn’t working we had to go all the way back to the front desk waiting for the elevator for a long time just to get new keys.
Soggiorno di 2 notti ad aprile 2024
Risposta di Director, Rooms, il giorno 16 apr 2024
Dear Latrice, We are sorry to hear that you had a negative experience while staying with us. Thank you for taking the time to leave a detailed review as our guest feedback is paramount to us. We will review your opportunities and address them with the appropriate departments. We hope to welcome you back soon for a chance to provide a more improved stay.Regards,The Watergate Hotel

10/10 Eccellente

tiffany

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
this was amazing stay definitely returning
Soggiorno di 4 notti ad aprile 2024
Risposta di Director, Rooms, il giorno 16 apr 2024
Dear Tiffany,Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

10/10 Eccellente

Oleg

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Director, Rooms, il giorno 16 apr 2024
Dear Oleg,Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

10/10 Eccellente

Laura

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Director, Rooms, il giorno 12 apr 2024
Dear Laura,Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

10/10 Eccellente

Joseph, Millbury

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Spacious and clean
Soggiorno di 2 notti a marzo 2024
Risposta di Director, Rooms, il giorno 10 apr 2024
Dear Joseph,Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

10/10 Eccellente

paul

H
Soggiorno di 2 notti ad aprile 2024
Risposta di Director, Rooms, il giorno 10 apr 2024
Dear Paul,Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

10/10 Eccellente

Ana

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Director, Rooms , il giorno 29 apr 2024
Dear Ana,Thank you for staying with us leaving your feedback, we look forward to hosting you again soon. Thank you,The Watergate Hotel

10/10 Eccellente

Candice

Viaggio con la famiglia
Very nice.. internet was not working a lot of the time.
Soggiorno di 5 notti a marzo 2024
Risposta di Director, Rooms, il giorno 10 apr 2024
Dear Candice,Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We also apologize that the internet was not working during your stay. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

10/10 Eccellente

Matthew

Soggiorno di 3 notti a marzo 2024
Risposta di Director, Rooms, il giorno 22 apr 2024
Dear Matthew,Thank you for staying with us leaving your feedback, we look forward to hosting you again soon. Thank you,The Watergate Hotel

6/10 Soddisfacente

Jack, charleston

Soggiorno di 2 notti a marzo 2024
Risposta di Director, Rooms , il giorno 22 apr 2024
Dear Jack,Thank you for staying with us and leaving your feedback. We apologize that we have missed the mark but we look forward to hosting you again soon and showing you the true Watergate way. Thank you,The Watergate Hotel

10/10 Eccellente

Barry

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A most excellent stay. The staff is amazing and the facility is opulent. Pricey but worth it. The food in the restaurant is 5 star!! And I loved the whiskey bar!!!
Soggiorno di 4 notti a marzo 2024
Risposta di Director, Rooms, il giorno 1 apr 2024
Dear Barry, Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

6/10 Soddisfacente

Margaret, West Bend

Soggiorno di 4 notti a marzo 2024
Risposta di Director, Rooms, il giorno 19 apr 2024
Dear Margaret,Thank you for staying with us, we apologize that we missed the mark on your visit. We look forward to hosting you again soon and showing you the true Watergate way. Thank you,The Watergate Hotel

4/10 Scarso

Phoebe

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
We had high hopes with our stay at the Watergate being one of DC’s 5 star hotels. The valet staff who greeted us were very helpful. The front desk staff was mostly mumbling through the details during our check in process and I wasn’t able to get a map for the city when I requested one. One day we returned to find someone else’s old, dirty hair brush on the desk in our room. I tried to bring that to housekeeping’s attention and wasn’t able to run into one housekeeping staff who can speak English for our entire multiple nights stay. Other than one day, we never return to the hotel room with ice in the ice bucket and couldn’t locate an ice dispenser. We found food crumps in between the mattress and the night stand that were very easily observable. One of the usb slots between the beds is so loose it barely holds the plug in, while the other slot just doesn’t work. The electric plug area behind desk was covered with a thick layer of dust while we plugged our laptop in. Used robe on floor and toiletries were not replaced. Trash can was placed on top of toilet. During checkout, I went to the front desk to notify them of my departure time and the time to retrieve my car, but was told I should call from room instead. I returned to room to find the phone doesn’t work. I have to borrow a phone from housekeeping working in another room to call the front desk. Car returned with a light scratch. This stay fell short of my expectations from a 5 star hotel in an international city.
Soggiorno di 4 notti a marzo 2024
Risposta di Director, Rooms, il giorno 28 mar 2024
Dear Phoebe,Here at the Watergate, we make guest experience a priority. We are sorry to learn of your recent troubles while staying with us. This is not the experience that we strive to deliver. We thank you for sharing your feedback and hope that you will consider staying with us in the future. Please feel free to reach out so that we may extend a more personal apology and change your opinion of the hotelRegards, The Watergate Hotel

6/10 Soddisfacente

Kathrin

Viaggio di coppia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Definitiv kein 5 Sterne Hotel. Das Hotel profitiert nur von der Watergate Affäre, anders würde es nicht überleben können. Der Eingangsbereich ist super modern gestaltet, doch sobald man in die Stockwerke der Zimmer kommt, sieht man das abgewohnte und richtig alte Hotel. Unser Zimmer war groß und im 14. Stock (letzte Etage). Die Klimaanlage konnte leider zuerst nur kühlen (bei 4 Grad draußen). Nachdem wir zwei Techniker da hatten, die die Platte über der Anlage komplett aus der Wand rissen, funktionierte es wieder. Jedoch ab dieses Zeitpunkt heizte die AC ununterbrochen, auch wenn sie ausgeschalten war - kühlen konnte sie nicht mehr. Bei Abreise hatte das Zimmer 28 Grad. Das Zimmer war auch staubig, die Tapeten kaputt und die Lichter flackerten. Das Bad war eiskalt, die Fliesen hatten keine Fußbodenheizung und generell keine andere Heizung, nur eine extrem kalte Abluft. Der Service in der Whiskey Bar war auch absolute Katastrophe. Never ever würde ich dort nochmal einchecken. Für 400$ pro Nacht ein Wahnsinn, vorallem weil es komplett abseits liegt. Keine Ahnung warum dieses Hotel 5 Sterne bekommen konnte.
Soggiorno di 4 notti a marzo 2024
Risposta di Director, Rooms, il giorno 28 mar 2024
Liebe Kathrin,Hier im Watergate legen wir großen Wert auf das Erlebnis unserer Gäste. Es tut uns leid, von Ihren jüngsten Problemen während Ihres Aufenthalts bei uns zu erfahren. Dies ist nicht die Erfahrung, die wir vermitteln möchten. Wir danken Ihnen für Ihr Feedback und hoffen, dass Sie darüber nachdenken, in Zukunft bei uns zu bleiben. Bitte zögern Sie nicht, Matthew und unser Betriebsteam zu kontaktieren, damit ich mich persönlicher entschuldigen kann.Grüße,Das Watergate Hotel

10/10 Eccellente

Tommy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Unique and loved the room and river view. Bathroom was fantastic!
Soggiorno di 2 notti a marzo 2024
Risposta di Director, Rooms, il giorno 28 mar 2024
Dear Tommy,Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

8/10 Buono

Dinah

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a nice quick 1 night getaway and enjoyed our stay. Everyone that works at the property is extremely kind and attentive from the front desk to the valet to the bartender. We enjoyed the pool area but the hot tub was kind of a very warm small pool and there were a lot of kiddos around so it’s not super relaxing but we still really enjoyed it! (only mentioning this for those who are expecting a quiet hot tub scenario). We enjoyed drinks in the bar before going out for dinner downtown and they were delicious! I would stay here again. View of the river from our room was really great- I wish I brought my binoculars for bird watching!
Soggiorno di 1 notte a marzo 2024
Risposta di Director, Rooms, il giorno 25 mar 2024
Dear Dinah,Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

10/10 Eccellente

Robert, Las Vegas

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Total professional service throughout the Watergate Hotel! 5 star all the way.
Soggiorno di 2 notti a marzo 2024
Risposta di Director, Rooms, il giorno 25 mar 2024
Dear Robert,Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

10/10 Eccellente

Jaswant, Las Vegas

Soggiorno di 3 notti a marzo 2024
Risposta di Director, Rooms, il giorno 12 apr 2024
Dear Jaswant,Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

10/10 Eccellente

Dimpho

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Director, Rooms, il giorno 25 mar 2024
Dear Dimpho,Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

10/10 Eccellente

Zainab, Stafford

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very clean
Soggiorno di 1 notte a marzo 2024
Risposta di Director, Rooms, il giorno 18 mar 2024
Dear Zainab,Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

10/10 Eccellente

Andrew

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent hotel and restaurant.
Soggiorno di 2 notti a marzo 2024
Risposta di Director, Rooms, il giorno 18 mar 2024
Dear Andrew,Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

10/10 Eccellente

Kwesi

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
It’s a decent hotel.
Soggiorno di 4 notti a marzo 2024
Risposta di Director, Rooms, il giorno 12 mar 2024
Dear Kwesi, Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

10/10 Eccellente

Dellorice

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The service was excellent. I would definitely recommend based on customer service alone. Everything was clean.
Soggiorno di 4 notti a marzo 2024
Risposta di Director, Rooms, il giorno 11 mar 2024
Dear Dellorice, Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

10/10 Eccellente

Ronshea

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff is amazing..
Soggiorno di 1 notte a marzo 2024
Risposta di Director, Rooms, il giorno 11 mar 2024
Dear Ronshea, Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

10/10 Eccellente

James

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Director, Rooms, il giorno 7 mar 2024
James-Thank you for staying with us and leaving a review. We look forward to welcoming you back soon. Thank you,The Watergate Hotel

10/10 Eccellente

Shanon

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The most beautiful hotel I’ve ever been too. We stayed in the presidential suite. Absolutely beautiful and amazing. Staff was incredible, fat and friendly! 10/10
Soggiorno di 1 notte a marzo 2024
Risposta di Director, Rooms, il giorno 4 mar 2024
Shannon-Thank you for staying with us and leaving a review. We look forward to welcoming you back soon. Thank you,The Watergate Hotel

8/10 Buono

Ronald

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Didn’t like the $33.00 fee charged when checking in.
Soggiorno di 1 notte a marzo 2024
Risposta di Director, Rooms, il giorno 4 mar 2024
Ronald-Thank you for staying with us and leaving a review. We will review your feedback with our team. We look forward to welcoming you back soon. Thank you,The Watergate Hotel

10/10 Eccellente

Dy-Anne, Las Vegas

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent service. Really a luxury hotel.
Soggiorno di 4 notti a febbraio 2024
Risposta di Director, Rooms, il giorno 4 mar 2024
Dy-Anne-Thank you for staying with us and leaving a review. We look forward to welcoming you back soon. Thank you,The Watergate Hotel

10/10 Eccellente

Justin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The most beautiful hotel I’ve ever stayed at, full of every amenity you can think of. Highly recommend.
Soggiorno di 1 notte a febbraio 2024
Risposta di Director, Rooms, il giorno 29 feb 2024
Dear Justin,Thank you for taking the time to leave a review. We will relay your positive feedback to our team. We can't wait to welcome you back in the future!Regards,The Watergate Hotel

10/10 Eccellente

James

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Me and my wife had an excellent time , I was shocked on how great the service was everyone was friendly and helpful. Thank you we had a great time.
Soggiorno di 2 notti a febbraio 2024
Risposta di Director, Rooms, il giorno 27 feb 2024
James-Thank you for staying with us and for leaving a review. We appreciate the feedback, we will share your feedback with our team. Looking forward to welcoming you back soon.Thank you,The Watergate Hotel

2/10 Terribile

Mallelyn

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Las habitaciones estan limpias,pero todo super caro,la picina estaba sucia
Soggiorno di 2 notti a febbraio 2024
Risposta di Director, Rooms, il giorno 25 feb 2024
Dear Mailelyn-Thank you for staying with us and for leaving your feedback. We will share your feedback with our team. We look forward to seeing you again soon. Thank you,The Watergate Hotel

10/10 Eccellente

Renee

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I absolutely loved it!
Soggiorno di 1 notte a febbraio 2024
Risposta di Director, Rooms, il giorno 25 feb 2024
Dear Renee-Thank you for staying with us and for leaving your feedback. I am pleased to see that you enjoyed your stay and we will share your feedback with our team. We look forward to seeing you again soon. Thank you,The Watergate Hotel

10/10 Eccellente

Sierra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Director, Rooms, il giorno 25 feb 2024
Dear Sierra-Thank you for staying with us and for leaving your feedback. I am pleased to see that you enjoyed your stay and we will share your feedback with our team. We look forward to seeing you again soon. Thank you,The Watergate Hotel

6/10 Soddisfacente

Brian

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The good:The property and the rooms were amazing. The staff was very pleasant and helpful. The bad: Check in was at 4, a room wasn't ready until about 6. They upgraded my room to a slightly larger one but I had paid for a river view for valentines day and the one that was ready was a garden view. So we then waited another 45 minutes until the room I originally paid for was ready. It's bad enough check-in is hours later than most places but waiting as long as we did was unacceptable. I doubt we will come back, it definitely dampened the mood for valentines day.
Soggiorno di 1 notte a febbraio 2024
Risposta di Director, Rooms, il giorno 16 feb 2024
Dear Brian- Thank you for staying with us and for leaving your feedback. I apologize that we did not have a room ready until 6pm, especially on the holiday. We do hope to host you again soon. If so, please reach out to Matthew from our operations team to discuss further. Thank you,The Watergate Hotel