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Recensioni per Holiday Inn Aberdeen West, an IHG Hotel

4 out of 5
Holiday Inn Aberdeen West, an IHG Hotel
Westhill, Westhill, Scotland

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 237 su 428 recensioni" "
Valutazione di 8 - Buono. 131 su 428 recensioni" "
Valutazione di 6 - Soddisfacente. 31 su 428 recensioni" "
Valutazione di 4 - Scarso. 18 su 428 recensioni" "
Valutazione di 2 - Terribile. 11 su 428 recensioni" "

9,0/10

Pulizia

9,0/10

Personale e servizio

8,4/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

giorgia

Soggiorno di 1 notte ad agosto 2022
Risposta di Tori, il giorno 19 ago 2022
Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I will pass your comments on to our management team. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Tori Murray

6/10 Soddisfacente

simone

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Non troppo confortevole nel dormire
Hotel molto pulito e moderno. Unico GROSSO problema: la stanza era molto calda, abbiamo acceso il condizionatore ma è installato sopra i letti e punta l’aria fredda DIRETTA sui letti: impossibile da tenere acceso! Quindi l’abbiamo spento e abbiamo dormito nel caldo totale (come coperte vengono forniti solo dei piumoni). In sostanza non abbiamo dormito bene che alla fine è quello per cui un hotel esiste!! ATTENZIONE LA CAMERA NOSTRA CON GRANDE STUPORE NON AVEVA IL FRIGO!
Soggiorno di 1 notte ad agosto 2019

8/10 Buono

COLOMBA, verona

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Buona accoglienza. Ottima colazione e servizio impeccabile.

8/10 Buono

Michael

Viaggio di coppia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Extensive choice for breakfast and good food for dinner.
Soggiorno di 3 notti ad aprile 2024
Risposta di FOHM, il giorno 23 apr 2024
Dear Michael,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 Eccellente

Bruce

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great Hotel. Good location. Lovely rooms
Soggiorno di 1 notte a marzo 2024
Risposta di FOHM, il giorno 12 apr 2024
Dear Bruce,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 Eccellente

PAUL

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff great
Soggiorno di 1 notte a febbraio 2024
Risposta di FOHM, il giorno 6 mar 2024
Dear Paul,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 Eccellente

Ian

Soggiorno di 1 notte a febbraio 2024
Risposta di FOHM, il giorno 22 mar 2024
Dear Ian,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 Eccellente

CRAIG

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di FOH M, il giorno 2 feb 2024
Dear Craig,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

8/10 Buono

Bruce

Viaggio con la famiglia
Holiday inn
I was staying in hotel as my wife was in hospital having a gig operation.
Soggiorno di 7 notti a gennaio 2024
Risposta di FOH M, il giorno 30 gen 2024
Dear Bruce,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I hope your wife has recovered well from her operation and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 Eccellente

Neil

Soggiorno di 1 notte a gennaio 2024
Risposta di FOH M, il giorno 30 gen 2024
Dear Neil,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

6/10 Soddisfacente

Gillian

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti a dicembre 2023
Risposta di FOH M, il giorno 9 gen 2024
Dear GillianThank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ABERDEEN - WEST.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your review to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.If I can be of assistance to you or you would like to share some comments about your stay, please contact me directly Sincerely,Front of House Manager

10/10 Eccellente

James

Soggiorno di 1 notte a dicembre 2023
Risposta di FOH M, il giorno 30 gen 2024
Dear James,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

4/10 Scarso

Heather, Stirling

Soggiorno di 1 notte a dicembre 2023
Risposta di FOH M, il giorno 28 dic 2023
Dear Heather,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ABERDEEN - WEST.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly.Sincerely,Front of House Manager

4/10 Scarso

Heather, Stirling

Soggiorno di 2 notti a dicembre 2023
Risposta di FOH M, il giorno 28 dic 2023
Dear Heather,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ABERDEEN - WEST.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly.Sincerely,Front of House Manager

10/10 Eccellente

Brian

Viaggio di coppia
Mi è piaciuto: Servizi
Property has been upgraded and the rooms are nicer and the foyer looks good
Soggiorno di 2 notti a dicembre 2023
Risposta di FOH M, il giorno 27 dic 2023
Dear Brian,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
One night
Nice hotel, friendly staff. Good self serve breakfast. Clean and tidy
Soggiorno di 1 notte a dicembre 2023
Risposta di FOH M, il giorno 24 dic 2023
Dear Anonymous,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly. Sincerely,Hayley StraineFront of House Manager

10/10 Eccellente

DAISUKE

Soggiorno di 1 notte a dicembre 2023
Risposta di FOH M, il giorno 9 gen 2024
Dear Daisuke,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 Eccellente

CRAIG

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Work Trip
Great work stay in Aberdeen, nice and quiet but close enough for the next day
Soggiorno di 1 notte a dicembre 2023
Risposta di FOH M, il giorno 24 dic 2023
Dear Craig,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly. Sincerely,Hayley StraineFront of House Manager

8/10 Buono

Derek

Soggiorno di 3 notti a dicembre 2023
Risposta di FOH M, il giorno 24 dic 2023
Dear Derek,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly. Sincerely,Hayley StraineFront of House Manager

10/10 Eccellente

Cara

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel & staff
Another lovely stay can’t wait to return. Couple of issues at dinner but no biggies. Met up with family on the Friday night & ate in restaurant featherblade of beef beautiful again & so was the Aberdeen Angus burger.
Soggiorno di 2 notti a novembre 2023
Risposta di FOH M, il giorno 6 nov 2023
Dear Cara,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us and that you enjoyed you dinner too.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 Eccellente

Derek

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di FOH M, il giorno 6 nov 2023
Dear Derek,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 Eccellente

Brian

Soggiorno di 1 notte a ottobre 2023
Risposta di FOH M, il giorno 6 nov 2023
Dear Brian,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 Eccellente

Cameron

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great value
Soggiorno di 1 notte a ottobre 2023
Risposta di FOH M, il giorno 6 nov 2023
Dear Cameron,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

8/10 Buono

Jonathan

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di FOH M, il giorno 6 nov 2023
Dear Jonanthan,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 Eccellente

Julie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di FOH M, il giorno 6 nov 2023
Dear Julie,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

6/10 Soddisfacente

Uzoma

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti a settembre 2023
Risposta di FOH M, il giorno 6 nov 2023
Dear Uzoma,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ABERDEEN - WEST.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directlySincerely,Front of House Manager

10/10 Eccellente

Christine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Two night stay to visit daughter at uni.
Comfortable twin bedded room. Lovely breakfasts. I am coeliac and there was no problem with the breakfast. Mine was cooked separately in the kitchen. All staff were lovely and welcoming.
Soggiorno di 2 notti a settembre 2023
Risposta di FOH M, il giorno 6 ott 2023
Dear Christine,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am pleased to hear that you enjoyed your stay with us, and you feel you’ve received great service. It is something our staff takes great pride in, so we value your feedback.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 Eccellente

Lorna

Soggiorno di 1 notte a settembre 2023
Risposta di FOH M, il giorno 6 ott 2023
Dear Lorna,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

6/10 Soddisfacente

Neil

Viaggio di coppia
Our standard room was smallish but worked fine for a couple and it was very clean. The reception staff were very helpful when we requested an early check-in to get ready for a wedding. The thing that let the whole thing down was the breakfast experience. The food was of very poor quantity and there was not enough available when we first got to the buffet. It took a manger to make an appearance before more hot food was made available. We paid £100 for the night and I would expect better quantity ingredients to be used for this price point.
Soggiorno di 1 notte a settembre 2023
Risposta di FOH M, il giorno 6 ott 2023
Dear Neil,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ABERDEEN - WEST.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I have passed on your comments about breakfast to our food and beverage manager and to our head chef. Thank you for bringing your experience to our attention. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directlySincerely,Front of House Manager

10/10 Eccellente

Robert

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di FOH M, il giorno 12 set 2023
Dear Robert,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place to stay
Room lovely & spacious! Although the bed base ripped in parts & definitely needing replaced or recovered! Didn’t spoil our stay in anyway shape or form. Had breakfast in the hotel & it was a lovely no complaints.
Soggiorno di 1 notte a settembre 2023
Risposta di FOH M, il giorno 8 set 2023
Dear Anonymous,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

4/10 Scarso

Karen Engstrup

Soggiorno di 1 notte a settembre 2023
Risposta di FOH M, il giorno 12 set 2023
Dear Karen,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ABERDEEN - WEST.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directlySincerely,Front of House Manager

10/10 Eccellente

KrishnaMohan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad agosto 2023
Risposta di FOH M, il giorno 1 set 2023
Dear KrishnaMohan,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 Eccellente

Brian

Soggiorno di 1 notte ad agosto 2023
Risposta di FOH M, il giorno 1 set 2023
Dear Brian,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 Eccellente

Gary

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti ad agosto 2023
Risposta di FOH M, il giorno 1 set 2023
Dear Gary,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 Eccellente

Alexandre, Carignan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean hôtel.
Soggiorno di 1 notte ad agosto 2023
Risposta di FOH M, il giorno 1 set 2023
Dear Alexandre,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

8/10 Buono

Sandra

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di FOH M, il giorno 1 set 2023
Dear Sandra,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

6/10 Soddisfacente

MRS J

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Happy overall
The room was lovely, the staff outstanding very polite, we had to stay somewhere and this holiday inn came up, we had to kill 2 days, while my brother and his wife cleared covid, so there was little extra cash to spend, so we got drinks from the bar took them to the room to watch a film but the TV didn't work, reported it, but 2 days on still no TV, had to watch a film on the Mobil phone, wasn't very happy but what can you do when you have travelled 6 hours from home can't just turn round,
Soggiorno di 2 notti ad agosto 2023
Risposta di FOH M, il giorno 1 set 2023
Dear Mrs J,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ABERDEEN - WEST.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I understand how frustrating this must have been for you and I am sorry to hear the TV not working impacted on your stay. This was not an easy fix and we were unfortunately unable to resolve this during your stay. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directlySincerely,Front of House Manager

10/10 Eccellente

Carole

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Parfait pur un arrêt rapide
Soggiorno di 1 notte ad agosto 2023
Risposta di FOH, il giorno 1 set 2023
Dear Carole,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 Eccellente

Yvonne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely hotel the restaurant was wonderful and the staff couldn't have been nicer. Being near the bypass was a bonus.
Soggiorno di 3 notti ad agosto 2023

10/10 Eccellente

Graham

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Enjoyable stay
Very nice hotel and great location. Friendly staff
Soggiorno di 1 notte ad agosto 2023

10/10 Eccellente

Karen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
5*
Fantastic!
Soggiorno di 1 notte ad agosto 2023
Risposta di FOH Manager, il giorno 13 ago 2023
Dear Karen,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

2/10 Terribile

HIU TUNG Vita

Soggiorno di 1 notte ad agosto 2023
Risposta di FOH Manager, il giorno 13 ago 2023
Dear HIU TUNG,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ABERDEEN - WEST.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directlySincerely,Front of House Manager

8/10 Buono

Kuljit

Soggiorno di 1 notte ad agosto 2023
Risposta di FOH Manager, il giorno 13 ago 2023
Dear Kuljit,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel room very nice and staff very pleasant and helpful. However, the breakfast room is not as good as it was last year. It has been relocated and not as nice. The coffee machine kept running out of milk and this was consistent. Staff need to order much more milk and kerp on top of this - a bit unprofessional for such a big hotel.
Soggiorno di 3 notti a luglio 2023
Risposta di Tori, il giorno 2 ago 2023
Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am glad to hear that you enjoyed your recent stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I will ensure your feedback is given to our fodo and beverage managers. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Sincerely,Tori Murray Front of House Manager

10/10 Eccellente

William

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a luglio 2023
Risposta di Tori, il giorno 2 ago 2023
Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am delighted to hear that you enjoyed your recent stay with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn. Sincerely, Tori {Front of House Manager}

8/10 Buono

Donald

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a giugno 2023
Risposta di Tori, il giorno 2 ago 2023
Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am delighted to hear that you enjoyed your recent stay with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn. Sincerely, Tori {Front of House Manager}

8/10 Buono

Colleen

Soggiorno di 1 notte a luglio 2023
Risposta di Tori, il giorno 2 ago 2023
Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am delighted to hear that you enjoyed your recent stay with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn. Sincerely, Tori {Front of House Manager}

8/10 Buono

Randy

Soggiorno di 1 notte a maggio 2023
Risposta di Tori, il giorno 2 ago 2023
Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am delighted to hear that you enjoyed your recent stay with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn. Sincerely, Tori {Front of House Manager}

8/10 Buono

Judith

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff very friendly .Nice restaurants
Soggiorno di 3 notti a giugno 2023
Risposta di Front of house supervisor, il giorno 3 lug 2023
Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directlyKind RegardsFront of House Supervisor