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Recensioni per The Verandah Antigua - All Inclusive - Adults Only

4 out of 5
The Verandah Antigua - All Inclusive - Adults Only
Indian Town Road, Parish of St. Philip, Willikies, Antigua

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 170 su 376 recensioni" "
Valutazione di 8 - Buono. 135 su 376 recensioni" "
Valutazione di 6 - Soddisfacente. 39 su 376 recensioni" "
Valutazione di 4 - Scarso. 22 su 376 recensioni" "
Valutazione di 2 - Terribile. 10 su 376 recensioni" "

9,0/10

Pulizia

8,6/10

Personale e servizio

8,2/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ci e’ piaciuto tutto! cibo ottimo. stanze grandi e pulite. il bagno dovrebbe esser un po’ ristrutturato. vista stanza magnifica. personale gentilissimo. sport inclusi.
Soggiorno di 9 notti a febbraio 2020
Risposta di Concierge, il giorno 10 mar 2020
Grazie per i vostri commenti.

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Bellissimo resort immerso nel verde... personale gentile e disponibile, bella festa di capodanno, cibo discreto
Soggiorno di 8 notti a dicembre 2019
Risposta di Concierge, il giorno 13 gen 2020
Grazie per le gentili parole

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottima posizione vicina long bay, una delle spiagge più belle dell'isola

8/10 Buono

Matteo, Firenze

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Viaggio di nozze
Ho soggiornato a Giugno con mia moglie e mio figlio. Si tratta di una buona struttura, dotata di ottimi servizi. La ristorazione è buona anche per noi clienti italiani più esigenti. Sconsiglio di andare al ristorante a pagamento Nicole di scarsa qualità. È un resort sicuramente adatto a famiglie. Consiglio il noleggio di un auto per visitare spiagge meravigliose.

8/10 Buono

Beatrice, Italia

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Verandah: vacanze rilassanti per coppie e famiglie
Molto bella la struttura che si sviluppa su di una collinetta e si compone di villette bianche di legno all'interno di giardini tropicali ricchissimi di tamarindi, ibiscus, piante di banane etc quasi tutte sono fronte oceano o vista baia, dal terrazzo si vede o l'oceano o c'è l'affaccio sulla baia; gli spostamenti all'interno sono comodi e serviti da shuttle gratuito dentro al resort. Putroppo la posizione non è delle migliori in quanto situato nella parte est dell'isola e quindi non comoda per escursioni in barca o altro perchè tutto parte dalla capitale o luoghi circostanti. Il cibo è stato abbondante ma non di qualità. L'animazione è praticamente assente. Ideale per relax ed esclusivamente per chi ama trascorrere le vacanze all'interno del resort. Il clima a gennaio è ottimo di giorno ma essendo le giornate corte già alle 4 del pomeriggio non si può più stare in spiaggia e qui tira sempre il vento, notte e giorno, unico vantaggio non ci sono i mosquitos (dall'altra parte dell'isola abbondano).Ottima la pulizia delle camere e in generale della struttura, l'area delle due piscine sono servite da wi-fi molto comodo per chi deve anche lavorare in vacanza, purtroppo però dalla camera non funziona. Personale cordiale e discreto. Per gli spostamenti bisogna o noleggiare un'auto o prendere taxi in quanto arrivano pochissimi autobus perchè la zona è quasi deserta. Le spiagge sono due e molto belle, acqua turchese e sport acquatici di base. Inoltre il resort è molto frequentato da italiani. Per concludere adatto a coppie o a chi fa vacanze di affari, no a giovani in cerca di divertimento.

8/10 Buono

Aishah

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was very friendly upon arrival. We stayed in the water front suite and it was very spacious for the 4 of us.overall the food and drinks were good but they offered more American food than anything we were looking for their traditional food.The Italian restaurant was a 3/10 the noodles were very hard.We loved the beach , the bartenders were nice and helpful.I definitely feel like this is more for older people than younger people very relaxing and quiet but it was beautiful and I enjoyed it..The views were amazing
Soggiorno di 3 notti ad aprile 2024
Risposta di Management, il giorno 28 apr 2024
Thank you for staying with us

10/10 Eccellente

Frank Edward, Queensbury

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 9 notti ad aprile 2024
Risposta di Management, il giorno 28 apr 2024
Thank you for staying with us

10/10 Eccellente

Michelle Murray

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very meticulously kept grounds, pool and common areas... Natasha at Portofino's was above and beyond- food was really good at Portofino and Pineapple Grill. At the beginning, I was a little upset because I had called a head and talked w/ reception regarding a surprise for my husband's birthday, Champaign or something (of course I would pay extra) however, it wasn't relayed to the people that info needed to go too so I was a little disappointed at first, but it ended up the lovely staff went out of their way to put balloons a bottle of Champaign in the room after his spa day... so it was perfect, thank you so much for making it special. All of the pools were amazing, especially the main pool- we all enjoyed the music, it wasn't too loud, it was fun and both of the activity persons made sure people had fun. The beach was beautiful and enjoyable at the Pineapple Resort, the buffet needed work by the main pool area. ALL N ALL, we will be back soon... we loved the staff and the relaxation they helped to provide.
Soggiorno di 3 notti ad aprile 2024
Risposta di Management, il giorno 28 apr 2024
Thank you for your kind words. We hope to see you in the near future.

6/10 Soddisfacente

William

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The property was in a area. I booked the hotel after watching a YouTube video of two ladies who were managers or something to that effect talking about all of the upgrades that were made to the resort and that ot was graded a 4.5 stars. I felt really good about booking there. Arrived at the resort Wed 4/10. I loved the look of the resortgreat. Ladies atbthe front desk were great and check in was seamless. We were assigned accomidations at the Mango. Walked in and was immediately disappointed in the look ofbthe room. You could not tell there were any upgrades made to the room. The vuew was great if the waterfront, but when you look down feom the balcony there was teash and towels. I could really go in on this but will stop it there, I did not see any upgrades. The room accommodations did not match the price I paid and certainly by no means was a 4.5 stars. With that, the staff there was AMAZING ( the true 4.5 stars). We had breakfast at the resort everyday, and had lunch once at the resort. Both were great. We were so disappointed in our room that we went o. All day excursions all the 3 full days we were there to be away from the room. Beautiful island and people. I gave the Verandah 3 stars for the staff and location. I would not stay there my next trip there. This is just my opinion.
Risposta di Management, il giorno 22 apr 2024
Thank you for your helpful feedback

6/10 Soddisfacente

christine, east orange

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hate the fact that i paid for all-inclusive and i had to be served lunch instead of us serving ourselves And the limited variety on the food menu
Soggiorno di 4 notti ad aprile 2024
Risposta di Management, il giorno 18 apr 2024
Thank you for your feedback. You are welcome to order as often as you like at our restaurants.

8/10 Buono

Jamaica Terese, Lawrence

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
This property is beautiful. The beach is white sand and has tons of natural shade with palm trees. The rooms are spacious, lovely, and very clean. The “waterfront” rooms overlook the cove and have a nice view of the sunset. The campus is 32 acres. They do have a golf cart service to transport you around if necessary. The devil’s bridge is just a 10 minute walk and is worth seeing. You can get a day pass for free to the neighboring pineapple resort, but the beach at the veranda is better. There are 3 pools and 2 beaches. The service is not very friendly. A few things to be aware of: 1) Bring an insulated water bottle—there are only two little bottles of water in your room on day 1 only. The water pitchers around campus are empty pretty often, but you can fill them up at the bars. 2) Beach towels are scarce!! Don’t surrender yours till you see more clean ones or you are probably out of luck. If there aren’t clean ones, you may have luck asking for some at guest services (she seems to keep a few tucked in there). 3) unless you’re traveling during their peak season (December —February?), both the bars at the small fountain pool and down by the recreation area (tennis/ pickle ball courts/ mini golf/ billiards/ table tennis) are NEVER open. This means —NO Water. So bring some with you. 4) Nicole’s is the restaurant that costs an extra $40 per person. It’s not worth it. 5) The staff does not come around and offer drinks. No big deal, but get ready to hoof it up to the bar.
Soggiorno di 7 notti ad aprile 2024
Risposta di Management, il giorno 18 apr 2024
Thank you for your helpful feedback.

10/10 Eccellente

Denise

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked the protected bay, it was very winding during part of the stay. We liked the water sports and mini golf
Soggiorno di 7 notti ad aprile 2024
Risposta di Management, il giorno 14 apr 2024
Thank you so much for your kind words. We hope you will only have fond memories of your time with us in Antigua.

10/10 Eccellente

Eunice

Mi è piaciuto: Condizioni e dotazioni della struttura
The staff was wonderful and the amenities were great
Soggiorno di 3 notti ad aprile 2024
Risposta di Management, il giorno 9 apr 2024
Thank you for staying with us

10/10 Eccellente

Megan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Management, il giorno 8 apr 2024
Thank you for staying with us

8/10 Buono

Tara

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Only issue I had, was the fact that the pool/beach towels available daily.
Soggiorno di 4 notti a marzo 2024
Risposta di Management, il giorno 3 apr 2024
Thank you for your feedback and we are working to solve any issues you encountered while on holiday with us at The Verandah.

10/10 Eccellente

Charlene Lynn, Blonay

Viaggio di gruppo
I would definitely recommend this property. Newly renovated, lots to do, adults-only. We thoroughly enjoyed it!
Soggiorno di 14 notti a marzo 2024
Risposta di Management, il giorno 27 mar 2024
Thank you so much for your kind words.

8/10 Buono

Dominique

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a great vacation. I would just of like to had stuff in the mini fridge in our room it’s an easy fix and a nice gesture. A couple colas couple beer
Soggiorno di 7 notti a marzo 2024
Risposta di Management, il giorno 22 mar 2024
Thank you for your suggestion and we look forward to welcoming you back to beautiful Antigua.

10/10 Eccellente

Sara

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Enjoyed our stay. The food was much better than expected and the pools and beach were great!
Soggiorno di 5 notti a marzo 2024
Risposta di Management, il giorno 19 mar 2024
Thank you for staying with us. We would love to welcome you back very soon.

10/10 Eccellente

Janet, Pulaski

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We enjoyed staying in the villa type where you had your own half of a villa! It was different than the hotel atmosphere. The staff are extremely friendly and accommodating! I loved all the water activities that were available at the beaches on the property and the activities available such as shuffleboard, tennis,billiards, miniature golf etc. I wish there was a bit more night life activities or shows such as bands, dancing or something more in the evening. I also have never had such difficulties getting reservations in all my travels and we don’t mind eating at the 9:00 pm times. We couldn’t even get a reservation that late or any time most of the times. Thankfully the buffet was good and offered an array of delicious options. The island is beautiful. We really enjoyed our stay! The owner should be very proud of his fantastic staff! Well done!
Soggiorno di 7 notti a febbraio 2024
Risposta di Management, il giorno 19 mar 2024
Thank you for staying with us and sharing your experience with us.

4/10 Scarso

Richard

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
A nice hotel located on a nice headland location but not a resort for lovers of the sea. The resort has two reasonable beaches but the sea on Rasta beach is basically a marsh with a dock and the other is like swimming in milk. There is also construction work in progress from 0800-1600 Monday to Friday where they are extending the sister resort Hammock Cove. The room was as described, basic but comfortable with AC and although getting a house keeping service every other day is not that usual it’s all we needed. The restaurants are not great, the food is sometimes poor quality and the service can be indifferent. The Snails and Tails restaurant is in a lovely location but is let down by poor service. Service was good at Portofino, the best restaurant was the beach Grill but this is not open for dinner. Do not bother with the paid supplement restaurant, the meat was terrible…. The service and overall ambiance was better here than other locations. We disliked the overall restaurants so much we spent as many evenings as possible at the sister hotel - The Pineapple Beach Club. The buffet is ok but choices are a little limited.
Soggiorno di 10 notti a marzo 2024
Risposta di Management, il giorno 19 mar 2024
Thank you for your very helpful feedback. We apologize if your stay was not up to your expectations. We hope you will consider visiting us again when you think of a warm weather getaway.

10/10 Eccellente

Edward

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our week at the Verandah Resort and Spa in Antigua was exceptionally enjoyable. Following the Verandah’s recent remodeling and policy change to adults-only, we arrived anxious to experience all the latest. As others have commented, there were challenges securing dinner reservations at a couple of the restaurants, but there are adequate alternatives for dining. Some resort services also suffered a bit from understaffing. In general, we made a choice to tolerate these inconveniences rather than allow them to affect the enjoyment of our visit to paradise. Some of our most memorable staff members (to name just a few) include wonderful Ashah, Javhone, Nicole, Leon, Romaine and Orletea. All of the staff were pleasant, helpful and very courteous at all times. We enjoyed many hours at the Rasta beach, main pool, Falls pool and Lovers beach. Ribs at the Beach Grill were a personal fav, but we enjoyed nice meals at the SeaBreeze, Portofino’s, Sails and Tails, Pappa Riccos and Nicole’s. Our favorite excursion was our half-day on the Calypso Cat. The awesome crew assured everyone enjoyed a great time. We absolutely recommend that everyone book this fantastic excursion during their stay at the Verandah. (See our longer review on T.A.) Until next time…. Ed & Dawn
Risposta di Management, il giorno 10 mar 2024
Ed & Dawn, it was a pleasure to host you both and we greatly appreciate your kind remarks. We will keep the rum punch cold until you return.

10/10 Eccellente

Hanwoo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a febbraio 2024
Risposta di Management, il giorno 12 mar 2024
Thanks for staying with us.

8/10 Buono

Alona

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This resort is good for people who want to take a break from their everyday routine. The views are incredible, the main beach is beautiful. We stayed in room 243, a perfect location, you walk out to the main pool area as well as the buffet and restaurant, the walk to the main beach is about 1 minute. In my opinion the buffet has better food than restaurant for dinner. The best cocktails are at the beach bar for sure. Customer service is alright, I had some questions so I called the guest services, they didn’t give me an answer and said they will call back but they never did. But the resort it self is beautiful, I would definitely recommend it. If you are looking to do some tours, definitely try the stingrays city, amazing experience and not too fur from the resort. A 10 minute walk from main beach to Devils Bridge is a must as well.
Soggiorno di 5 notti a febbraio 2024
Risposta di Management, il giorno 3 mar 2024
Thank you for your helpful comments.

10/10 Eccellente

Peter

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 7 notti a febbraio 2024
Risposta di Management, il giorno 4 mar 2024
Thank you for staying with us. We would love to welcome you back in the near future.

8/10 Buono

Lindsay

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti a febbraio 2024
Risposta di Management, il giorno 25 feb 2024
Thank you for your grade.

8/10 Buono

Devan

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
The reaort is very hilly. After first receiving a bad room at the bottom of a gully with steep slipes on all sides, they moved us to another room more on the level - still waterfront - and all was well. Reception staff were very accomodating. Food is only OK... more 3 star than 4 star as was the service. There are 2 small beaches with Lovers Beach being the larger with nice walk in. Shallow and gets muckier as you go out. The smaller beach by reception is nice and quiet but poor swimming there. Nice watersports in the bay. Rastabar and food are good at the beach. Pizza at Lovers Beach is great. Sails and Tales is good but we didnt enjoy the Italian Restaurant due to limited menu for us. All in all, nice resort but we preferred the St. James's Club much more. Take the time to go over to Pineapple Beach Club... the beach is fantastic.
Soggiorno di 4 notti a febbraio 2024
Risposta di Management, il giorno 19 feb 2024
Thank you so much for your feedback. We hope you will only have fond memories of your days in the sun in Antigua.

4/10 Scarso

iyan

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di Management, il giorno 18 feb 2024
Thank you for your feedback. We apologize if we did not meet your expectations.

10/10 Eccellente

Richard

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We spent nine days here and had a wonderful time!! Beautiful grounds and an even better staff. The drivers, the waiter/waitresses at the Seabreeze, the cleaning staff for our room and the bartenders in particular were the best of the best!! Our room was among the nicest, if not the nicest that we have stayed at (this was our 24th resort trip). It was clean and the walk in shower was immaculate. One thing that was only mentioned maybe in the most recent review was that guests of the Verandah can access the restaurants at the Pineapple Resort. We tried Chef Pietro's at the Pineapple on our last night and it was great. At the Verandah, we enjoyed Portofinos and Sails and Tales for three of our dinners. Nicole's however, was not worth the upcharge. We did a dinner of light snacks at the Wavy Wicket one night. Shout out the man in charge there who was working the bar and was very accommodating with our food order!! We honestly never had an issue with the reservation system for the restaurants. It just took a few minutes before or after breakfast to stop into guest services on two days and we were fine with dinners. For lunch, it was Sails and Tales, the Rasta Bar or Papa Ricos which being native metro New Yorkers, compares favorably with NY Pizza!! We actually enjoyed sitting outside on the warm nights after dinner and taking in the poolside musical performances. We had a most relaxing time and would highly recommend!!
Soggiorno di 9 notti a gennaio 2024
Risposta di Management, il giorno 18 feb 2024
Thank you very much for your kind words. We hope you will only have fond memories of your time with us here in Antigua.

8/10 Buono

Kelly, Warman

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We had a great week!
Soggiorno di 7 notti a gennaio 2024
Risposta di Management, il giorno 12 feb 2024
Thank you for your comments and we look forward to welcoming you back for another week!?

8/10 Buono

Thomas

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Gated with security to get in or out. Buffet average at best. Other restaurants were decent if you could get a reservation. Good booze selection. Employees were half friendly and half not. Sots on 35 acres so be prepared to walk some. Beach is slimy at waist deep. Beach at Pineapple was fine. Quiet resort and nice rooms.
Soggiorno di 7 notti a gennaio 2024
Risposta di Management, il giorno 5 feb 2024
Thank you for your helpful comments.

8/10 Buono

Donald

Viaggio di coppia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Small by nice beaches. Good food options but food was hit and miss. Nice pool. Wasn’t easy to book restaurants. Only 1 guest service person so had to wait in line. If you got there later dinner options were limited and some booked. Sports bar food and drinks and bartenders very good. They didn’t always have pool and beach towels available. Pizza and papa Rico’s was very good, and Gerald did a great job handling the orders a cooking the pizza by his self. No beverages supplied in mini fridges was disappointing, for all inclusive. Having carts and drivers to take you around the property was nice.
Soggiorno di 7 notti a gennaio 2024
Risposta di Management, il giorno 30 gen 2024
Thank you for your important and helpful feedback.

8/10 Buono

Russell

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Positives: Great property and facilities, decent beaches, awesome staff, decent food, great drinks and service. Not so Positives: The management has this crazy and inefficient system for making reservations at the nicer higher end eating establishments whereas you can only make in-person reservations on within 24 hours of your desired dining time. So you have people having to get up early to stand in this long slow line to try and make a reservation at the restaurants. All of the reservations for that time period were always gone when I tried, so I never got to eat at the nice restaurant. Probably the worst reservation system to have. Why can't people just just use a phone or online system to make a reservation two or three days out?!?!
Soggiorno di 7 notti a dicembre 2023
Risposta di Concierge, il giorno 22 gen 2024
Thank you for your valuable feedback.

10/10 Eccellente

Tina

Viaggio di coppia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 5 notti a gennaio 2024
Risposta di Concierge, il giorno 19 gen 2024
Thank you for your high marks.

6/10 Soddisfacente

Eric

Viaggio di coppia
Mi è piaciuto: Servizi
Non mi è piaciuto: Personale e servizio
Rooms very nice. People are unfriendly, with a few exceptions! Unorganized and figure out as you go approach. Understaffed since they laid everyone off for the remodel process, so everyone is new. Restaurants are decent but can only book 3 days in advanced and fill quickly. Drinks are truly alcohol and are not watered down which was a huge plus! loved the cottage layout!
Soggiorno di 7 notti a gennaio 2024
Risposta di Management, il giorno 19 gen 2024
Thank you for your feedback.

10/10 Eccellente

Christopher

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very friendly staff that makes you feel comfortable at all times.The resort is very large and spread out therefore it never feels like it's crowded. I would not hesitate to return. We loved our stay at the Verandah.
Soggiorno di 7 notti a dicembre 2023
Risposta di Concierge, il giorno 19 gen 2024
Thank you very much for your kind words. We trust you will only have fond memories of your time with us in Antigua.

6/10 Soddisfacente

Ausra, Indian Head Park

Soggiorno di 7 notti a dicembre 2023
Risposta di Concierge, il giorno 22 gen 2024
Thank you for your grade

8/10 Buono

SEYLAN

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property is clean and kept extremely well. Staff is amazing, kind and helpful. Duty manager Ron went above and beyond to address one of our concerns. Everyone at front desk, bar area and restaurants are great and friendly. I would have liked to see a better food options and access to food. The wait time at restaurants were sometimes too long. Otherwise, this is a great place for families.
Soggiorno di 8 notti a dicembre 2023
Risposta di Concierge, il giorno 1 gen 2024
Thank you for your kind words.

10/10 Eccellente

Melanie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 5 notti a dicembre 2023
Risposta di Reception, il giorno 1 gen 2024
Thank you for your high marks

6/10 Soddisfacente

Yevgen

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 7 notti a dicembre 2023
Risposta di Reception, il giorno 1 gen 2024
Thank you for your grade.

2/10 Terribile

Paul

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Dated hotel with horrible food and drink options
Soggiorno di 3 notti a novembre 2023
Risposta di Management, il giorno 29 nov 2023
Thank you for your comments and staying with us at our newly refurbished resort. We are sorry to hear we did not meet your expectations and thankfully, your opinion is not shared with other guests in resort at the same time.

10/10 Eccellente

PHYLLIS

Soggiorno di 3 notti a luglio 2023
Risposta di Management, il giorno 7 ago 2023
Thank you so much for your high marks. We hope to see you again soon.

2/10 Terribile

Marie

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
How do I rate a resort that closed down 3 weeks before my arrival and was never notified and ended up at a sister’s hotel that didn’t meet my expectations and wasn’t my choice
Soggiorno di 6 notti a giugno 2023
Risposta di Management, il giorno 11 lug 2023
We tried unsuccessfully to reach you and apologize for any inconvenience caused.

10/10 Eccellente

Ahmad Shahabudeen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent staff.
Soggiorno di 7 notti a giugno 2023
Risposta di Concierge, il giorno 25 giu 2023
Thank you for your wonderful grade.

8/10 Buono

Jessica

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The Verandah is a beautiful large property. Resort was clean, the staff was helpful and friendly
Soggiorno di 4 notti a giugno 2023
Risposta di Concierge, il giorno 15 giu 2023
Thank you very much for your kind words

8/10 Buono

Claudine

Viaggio di coppia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
The property is quiet and a wonderful place to bring family mainly kids not for someone who is looking for the night life.. rooms were okay(basic clean). There was some spots on the walls that could use a cleaning or paint over it but i didn't let that ruin my stay i had a good time…
Soggiorno di 4 notti a maggio 2023
Risposta di Concierge, il giorno 29 mag 2023
Thank you for your feedback

6/10 Soddisfacente

Zachary

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
I enjoyed the welcoming attitude from the staff members but I did not enjoy that they appeared to have been short staffed. Also, this is a decently large resort with a landscape containing many hills, I found myself having to walk from one side of the resort to the other multiple times because there were only one or two active shuttles daily. The island is gorgeous and the perfect place to relax with your significant other, but I don’t believe I’d stay at this resort again.
Soggiorno di 4 notti a maggio 2023
Risposta di Management, il giorno 11 mag 2023
Thank you for staying with us.

10/10 Eccellente

Daniel

Soggiorno di 3 notti ad aprile 2023
Risposta di Management, il giorno 23 mag 2023
Thanks for staying with us

8/10 Buono

Errol

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 7 notti ad aprile 2023
Risposta di Concierge, il giorno 19 mag 2023
Thank you for your rating.

10/10 Eccellente

Courtney

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel staff here were amazing, so welcoming and friendly. We want to come back just to see our friends we met again
Soggiorno di 5 notti ad aprile 2023
Risposta di Concierge, il giorno 27 apr 2023
Thank you so much for your comments. We look forward to welcoming you and your friends back to The Verandah Resort & Spa!

10/10 Eccellente

Victoria Louise

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect for a family holiday with young children - we had an amazing time!
Soggiorno di 7 notti a marzo 2023
Risposta di management, il giorno 3 apr 2023
Thank you for staying with us