Thank you and value you

Dear Sharon, We are glad to read you enjoyed the beautiful view, comfortable beds, and experienced excellent service from our front desk and valet staff. While we aim to provide a comfortable stay, we apologize for any inconvenience regarding amenities and service. Your feedback is valuable to us, and we will use it to improve our offerings. We appreciate your patronage and hope to welcome you back for an even better experience in the future.Best Regards,Ronnie SalamehDirector of Operations

Dear Laura, We are delighted to read about your positive experience at Hotel Ballast Wilmington, Tapestry Collection by Hilton. It's fantastic that you found our staff sweet and helpful and enjoyed the comfortable bed and great shower. Thank you for choosing to stay with us, and we look forward to welcoming you back for another perfect stay.Best Regards,Ronnie SalamehDirector of Operations

Dear Yamel, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Best Regards, Ronnie SalamehDirector of Operations

Dear Boyd, We are thrilled that you decided to stay at Hotel Ballast Wilmington, Tapestry Collection by Hilton, during your recent visit to the area. Your feedback has brought immense joy to our team. We are proud of our location, and we appreciate you highlighting it for other travelers to consider. We hope to have the pleasure of hosting you again soon.Best Regards, Ronnie SalamehDirector of Operations

We apologize for this and we sincerely do care. We will be sharing this with our team for improvement purposes

Dear Jon Craig, We are delighted to read you enjoyed your stay at Hotel Ballast Wilmington, Tapestry Collection by Hilton. It's wonderful to know you had a positive experience both at our hotel and exploring the charming town of Wilmington. Thank you for your kind words, and we hope to welcome you back for another memorable visit soon. Best Regards, Ronnie SalamehDirector of Operations

Dear Judson, We thank you for rating your stay. Please accept our apologies for any shortcomings you experienced during your time with us. We want every guest to have a seamless stay, and we regret falling short during your visit. We hope you will give us another chance so we can extend the exceptional hospitality you deserve.Best Regards, Ronnie SalamehDirector of Operations

Dear Caroline, We are delighted to read you found your room at Hotel Ballast Wilmington, Tapestry Collection by Hilton, very clean. While we are sorry to read about your experience at our restaurant, your feedback is valuable and will be shared with our team for improvement. We appreciate your review and hope to welcome you back for a more enjoyable dining experience.Best Regards, Ronnie SalamehDirector of Operations

Dear Brendan, We are delighted to read you enjoyed the great location and comfortable accommodations at Hotel Ballast Wilmington, Tapestry Collection by Hilton. Providing a convenient and cozy stay is our priority, and we are thrilled you had a positive experience with us. Thank you for your kind words, and we look forward to welcoming you back for another wonderful stay.Best Regards, Ronnie SalamehDirector of Operations

Dear Marcia, We are thrilled you had an excellent stay at Hotel Ballast Wilmington, Tapestry Collection by Hilton, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Best Regards, Ronnie SalamehDirector of Operations

Dear Brooke, Thank you for your review of our hotel. We apologize for the disappointment regarding the room amenities and view. Your feedback is valuable, and we're glad our team could assist you during your stay. We understand your frustration and appreciate your understanding. Please know that we're continuously working to improve our guests' experience. We hope to have the opportunity to welcome you back for a more satisfying visit in the future.Best Regards, Ronnie SalamehDirector of Operations

Dear Robert, Thank you for being our guest and for your wonderful feedback! We are so pleased you had an excellent stay at Hotel Ballast Wilmington, Tapestry Collection by Hilton, and that you especially enjoyed exceptional service and our prime location. However, we apologize for any inconvenience with contacting us and appreciate your patience. Your input is valuable, and we look forward to welcoming you back for another great experience.Best Regards, Ronnie SalamehDirector of Operations

Dear Robert, Thank you for the kind review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Hotel Ballast Wilmington, Tapestry Collection by Hilton, and we look forward to your next stay.Best Regards, Ronnie SalamehDirector of Operations

Dear Gabriella, Thank you for the wonderful rating for Hotel Ballast Wilmington, Tapestry Collection by Hilton. We are delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Best Regards, Ronnie SalamehDirector of Operations

Dear Anna, Thank you for sharing your experience. We apologize for any inconvenience caused by the noise. Your feedback about relocating the ice and soda machines is appreciated and will be taken into consideration for future improvements. We are glad our management was apologetic and accommodating, and we look forward to the opportunity to welcome you back for a more enjoyable stay.Best Regards, Ronnie SalamehDirector of Operations

Dear Kimberly, We are thrilled you enjoyed your stay at Hotel Ballast Wilmington, Tapestry Collection by Hilton. Our prime location offers easy access to fantastic restaurants, shops, and stunning water views, enhancing your experience. Thank you for choosing to stay with us and for appreciating our convenient surroundings. We look forward to welcoming you back for another memorable visit soon.Best Regards, Ronnie SalamehDirector of Operations

We apologize as we truly care for our guests!

Dear Trevor, We are thrilled to read you had a fantastic time at Hotel Ballast Wilmington, Tapestry Collection by Hilton. Thank you for choosing to stay with us and for your kind words. We are delighted you enjoyed your two-night stay, and we can't wait to welcome you back for another memorable experience in the future.Best Regards, Ronnie SalamehDirector of Operations

Dear Debbie, We are delighted to read you enjoyed your stay at Hotel Ballast Wilmington, Tapestry Collection by Hilton. Thank you for highlighting our great location and excellent staff service. It was our pleasure to make you feel special and welcome. We look forward to welcoming you back for another fantastic experience in the future.Best Regards, Ronnie SalamehDirector of Operations

Dear Nicholas, Thank you for the kind review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Hotel Ballast Wilmington, Tapestry Collection by Hilton, and we look forward to your next stay.Best Regards, Ronnie SalamehDirector of Operations

Dear Laura, Thank you for taking the time to leave your rating. We take pride in providing exceptional accommodations; however, we regret if there were any issues that kept your visit from being perfect. We look forward to welcoming you back in the future and providing you with the flawless experience you deserve.Best Regards, Ronnie SalamehDirector of Operations

Dear Tammy, We are thrilled to read you had a positive experience at Hotel Ballast Wilmington, Tapestry Collection by Hilton. Thank you for highlighting our cleanliness and convenient location. Ensuring our guests feel safe and comfortable is our priority. We appreciate your feedback and look forward to welcoming you back for another wonderful stay.Best Regards, Ronnie SalamehDirector of Operations

Dear Chad, We are thrilled to read that you had a great stay in Hotel Ballast Wilmington, Tapestry Collection by Hilton. Thank you for choosing our hotel. We hope to have the pleasure of welcoming you back again in the future for another wonderful experience.Best Regards, Ronnie SalamehDirector of Operations

Dear Amber J, We are delighted to read that you found the staff friendly at Hotel Ballast Wilmington, Tapestry Collection by Hilton. Our convenient location near shops and restaurants enhances the guest experience. While we regret any noise disturbances, we are glad you enjoyed your stay overall. Thank you for your positive feedback, and we hope to welcome you back soon.Best Regards, Ronnie SalamehDirector of Operations

Dear Sarah, We are thrilled to read about your positive experience at Hotel Ballast Wilmington, Tapestry Collection by Hilton. Our accommodating staff and efficient valet service strive to make your stay seamless and enjoyable. We are delighted you found the early check-in helpful and enjoyed our clean rooms. Thank you for choosing us, and we can't wait to welcome you back for another wonderful stay.Best Regards,Ronnie SalamehDirector of Operations

Dear Chuck, We are delighted you found Hotel Ballast Wilmington, Tapestry Collection by Hilton, to be conveniently located with plenty of nearby activities. Providing our guests with a convenient and enjoyable experience is our top priority. Thank you for your positive feedback, and we look forward to welcoming you back for more memorable experiences in the future.Best Regards, Ronnie SalamehDirector of Operations

Thank you and we greatly value your feedback!

Dear Jose, Thanks for the outstanding rating. We are delighted your time at Hotel Ballast Wilmington, Tapestry Collection by Hilton was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.Best Regards, Ronnie SalamehDirector of Operations

Dear Felicia, We are delighted you enjoyed your stay at Hotel Ballast Wilmington, Tapestry Collection by Hilton! Our convenient location and exceptional staff aim to provide a seamless experience. We appreciate your compliments on our decor and early check-in service. Your feedback regarding the refrigerator is duly noted. We hope to welcome you back for another enjoyable stay soon!Best Regards, Ronnie SalamehDirector of Operations

Dear Peter, We are thrilled you enjoyed your stay at Hotel Ballast Wilmington, Tapestry Collection by Hilton! As you rightly noted, Wilmington is a charming city, and we are proud to reflect its essence in our hotel. Thank you for your kind words, and we look forward to welcoming you back for another fantastic stay in the heart of Wilmington.Best Regards, Ronnie SalamehDirector of Operations

Dear Michael, We are delighted to read you had a fantastic experience at Hotel Ballast Wilmington, Tapestry Collection by Hilton! Our prime location, along with plentiful parking and a safe environment, aims to provide guests with convenience and peace of mind. Thank you for your kind words about our staff, and we hope to welcome you back soon for another memorable stay!Best Regards, Ronnie SalamehDirector of Operations

Dear Christopher, We are thrilled to read you enjoyed the nice location and excellent service at Hotel Ballast Wilmington, Tapestry Collection by Hilton! Our dedicated staff and onsite restaurant aim to provide a memorable experience for our guests. Thank you for your kind words, and we hope to welcome you back soon for another wonderful stay.Best Regards, Ronnie SalamehDirector of Operations

Dear Patricia, We are delighted you found Hotel Ballast Wilmington, Tapestry Collection by Hilton, in a perfect location for your stay! Our aim is to provide convenience and comfort to our guests. Thank you for your kind words, and we hope you had a wonderful time exploring the area. We look forward to welcoming you back for another great stay!Best Regards, Ronnie SalamehDirector of Operations

Dear Jamie, We are thrilled you enjoyed the waterfront location of Hotel Ballast Wilmington, Tapestry Collection by Hilton! Our scenic setting aims to enhance your stay and provide memorable views. Thank you for choosing us, and we hope you had a fantastic time exploring the city's beauty from our hotel. We look forward to welcoming you back soon.Best Regards, Ronnie SalamehDirector of Operations

Dear Kirsten, We are disappointed to read that your experience did not meet your expectations. Your feedback is valuable, and we would appreciate the opportunity to address any concerns you may have had during your stay. Our aim is to provide exceptional service and accommodations for all our guests. Your satisfaction is our priority. Thank you for being our guest. We look forward to your next visit.Best Regards, Ronnie SalamehDirector of Operations

Dear Sherie, Thank you for your recent stay at Hotel Ballast Wilmington, Tapestry Collection by Hilton. We're delighted to read that our front desk staff and bartender made your experience exceptional with their outstanding customer service. We appreciate your kind words and will ensure that your compliments are shared with our team. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another enjoyable experience in the future.Best Regards, Ronnie SalamehDirector of Operations

Dear Samuel, It is a pleasure to read your fantastic review about the Hotel Ballast Wilmington, Tapestry Collection by Hilton. On behalf of everyone here, we are thrilled that you enjoyed your stay and our great location. We are delighted you included us in your travel plans and hope you will be back to see us again soon.Best Regards,Ronnie SalamehDirector of Operations

Dear Sara, We truly appreciate your generous compliments about our hotel! We are delighted you had a pleasant stay at the Hotel Ballast Wilmington, Tapestry Collection by Hilton. However, we were sorry to read that you were disappointed that your room had no refrigerator. We hope to have the opportunity to welcome you again soonBest Regards,Ronnie SalamehDirector of Operations

Dear Rebecca, Thank you so much for this excellent review. We are glad that everything went great during your stay and that our welcoming made for a memorable experience. We also appreciate your recognition that our devoted staff genuinely love delivering exceptional hospitality to every guest. We look forward to welcoming you back to the Hotel Ballast Wilmington, Tapestry Collection by Hilton.Best Regards,Ronnie SalamehDirector of Operations

Dear Michelle, Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review and genuinely value our guests' comments and opinions. We are also sorry to read about the cleanliness and staff behavior issues you experienced during your stay. We are grateful for your patience. We want an opportunity to show you the hospitality for which we are known, and we hope you will return the next time your travels bring you this way.Best Regards,Ronnie SalamehDirector of Operations

Dear Suha, Thank you for being our guest and for your valuable feedback. Please accept our sincere apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional and memorable stay, and we are sorry if this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for choosing us, and we wish you all the best with your travels. Best Regards, Ronnie SalamehDirector of Operations

Dear Cheryl, On behalf of our team at Hotel Ballast Wilmington, Tapestry Collection by Hilton, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. It was a true pleasure to have you as our guest, and we hope to see you again soon.Best Regards, Ronnie SalamehDirector of Operations

Dear Harvey, Thank you for choosing Hotel Ballast Wilmington, Tapestry Collection by Hilton! We are thrilled you enjoyed our prime location and found our property clean with friendly staff. It's wonderful to read that you had a great stay in our comfortable beds. We appreciate your positive feedback and hope to welcome you back soon!Best Regards, Ronnie SalamehDirector of Operations

Dear Carrie, We are incredibly pleased you enjoyed your stay at Hotel Ballast Wilmington, Tapestry Collection by Hilton, and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. It was our pleasure to host your stay, and we look forward to your next visit. Best Regards, Ronnie SalamehDirector of Operations

Dear Glenn Scott, Thank you for choosing Hotel Ballast Wilmington, Tapestry Collection by Hilton, and taking the time to share your experience. It's fantastic to hear you appreciated our waterfront location and found our dining to your liking. We strive to offer a memorable experience for our guests, and we look forward to welcoming you back for another enjoyable visit.Best Regards, Ronnie SalamehDirector of Operations

Dear Mathew, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Hotel Ballast Wilmington, Tapestry Collection by Hilton. We hope to have the pleasure of doing so again on your next visit to the area.Best Regards, Ronnie SalamehDirector of Operations

Dear Toni, Everyone at Hotel Ballast Wilmington, Tapestry Collection by Hilton sends you beautiful birthday wishes. We love it when people include us in their special celebrations. Thank you for the positive review and for taking the time to recognize our hotel. Your compliments were a pleasure to read, particularly regarding our staff. We take pride in providing exceptional hospitality to our guests, so it is great to see our efforts acknowledged. We look forward to welcoming you back for another great stay.Best Regards, Ronnie SalamehDirector of Operations

Dear Samuel, Thank you for sharing your experience at our hotel. We deeply regret to learn about your dissatisfaction with your recent stay. Providing a clean and comfortable environment for our guests is of utmost importance to us, and we take your feedback regarding cleanliness seriously. Rest assured, we will address this matter with our housekeeping team to ensure improvements are made. We were disappointed to read that our accommodations did not provide the value you were hoping for. We appreciate your feedback and hope you will consider giving us another chance to exceed your expectations in the future.Best Regards, Ronnie SalamehDirector of Operations

Thank you