Very good service, like you would expect from a hotel of that kind. We asked specifically for a quiet room and we were given a very good one at the 3rd floor away from construction work, swimming pool parties and elevator noise. Just perfect for us. We enjoyed relaxing at the last floor on the terrace. Swimming pool water was warm and quite clean. Breakfast was excellent, dinner was good and we had the chance to try some typical Namibian food - which I found great! Free wifi available in common areas. Moreover, the hotel is very central and close to shopping area and craft market. Good place to relax after a long journey.