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Recensioni per Seckford Hall Hotel & Spa

4 out of 5
Seckford Hall Hotel & Spa
Seckford Hall Road, Great Bealings, Woodbridge, England

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 197 su 423 recensioni" "
Valutazione di 8 - Buono. 143 su 423 recensioni" "
Valutazione di 6 - Soddisfacente. 49 su 423 recensioni" "
Valutazione di 4 - Scarso. 22 su 423 recensioni" "
Valutazione di 2 - Terribile. 12 su 423 recensioni" "

8,6/10

Pulizia

8,8/10

Personale e servizio

8,0/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

7,6/10

Ecosostenibilità

Recensioni

8/10 Buono

Peter

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Beautiful setting and house. Internal of main House spectacular. Our suite in annex was Ok room nice but bathroom poorly maintained and too small. Restaurant was crowded food though was good
Soggiorno di 2 notti a marzo 2024
Risposta di SH, il giorno 16 mar 2024
Dear Peter,Thank you for taking the time to share with us your feedback! We hope to welcome you back to Seckford Hall in the near future!Kind RegardsSeckford Hall Team

10/10 Eccellente

Kevin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staff and large room with 4 poster bed which was very comfortable
Soggiorno di 4 notti a febbraio 2024
Risposta di SH, il giorno 16 mar 2024
Dear Kevin,Thank you for taking the time to leave us a 5* review! We hope to welcome you back to Seckford Hall in the near future!Kind RegardsSeckford Hall Team

6/10 Soddisfacente

Anita

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
The swimming pool was lovely although the water was too warm. The breakfast was delicious but felt rushed and didn't like to see other people having breakfast straight from the pool in flip flops and dressing gowns, bit odd, should have been told to get dressed first. The corner of my side of the duvet cover had holes in the material. We had an evening meal in the restaurant and the waitresses service was diabolical. Had to keep asking for dishes to be cleared and for them to take our order, was exceptionally slow. The food was lovely but way over priced and portion size very small. I left the table still hungry. Its a lovely hotel but don't judge a book by its cover.
Soggiorno di 1 notte a febbraio 2024
Risposta di SH, il giorno 16 mar 2024
Dear Anita,Thank you for taking the time to share with us your feedback, I apologise there was errors in service and do hope you would consider giving us a second chance to show you how great Seckford Hall is!Kind RegardsSeckford Hall Team

10/10 Eccellente

Hannah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent 👍
We were blown away by this hotel from the moment we arrived. Stunning building with fascinating Gothic features including interior wood carvings. The service was exceptional, and the food was delicious.
Soggiorno di 1 notte a gennaio 2024
Risposta di SH, il giorno 16 mar 2024
Dear Hannah,Thank you for taking the time to leave us a 10* review! It is great to hear you were blown away by the hotel. We hope to welcome you back to Seckford Hall in the near future!Kind RegardsSeckford Hall Team

10/10 Eccellente

Michael

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Building was beautiful, and food was lovely.
Soggiorno di 1 notte a gennaio 2024
Risposta di SH, il giorno 16 mar 2024
Dear Michael,Thank you for taking the time to leave us a 5* review! We hope to welcome you back to Seckford Hall in the near future!Kind RegardsSeckford Hall Team

10/10 Eccellente

Callum

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We had a lovely stay at the Hall, and were delighted to be able to use the spa facilities. A very comfortable stay, friendly staff and a hearty breakfast, thank you!
Soggiorno di 1 notte a gennaio 2024
Risposta di Jess, il giorno 13 gen 2024
Dear Callum,Thank you for taking the time to leave us a 5* review! We hope to welcome you back to Seckford Hall in the near future!Kind RegardsSeckford Hall Team

10/10 Eccellente

Liam

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastic
A one night break me and my wife between Christmas and New Year. We paid a bit extra for one of the courtyard rooms, very worthwhile. We didn't use the SPA facilities, but they looked very nice. Fantastic Staff, Reasonably priced food and drink both of which were great quality. Very easy to find with lots of parking. We will return, which is unusual for us as we like to try different places.
Soggiorno di 1 notte a dicembre 2023
Risposta di Jess, il giorno 13 gen 2024
Dear Liam,Thank you for taking the time to leave us a 10* review! We hope to welcome you back to Seckford Hall in the near future!Kind RegardsSeckford Hall Team

10/10 Eccellente

Debra

Soggiorno di 1 notte a dicembre 2023
Risposta di Jess, il giorno 13 gen 2024
Dear Debra,Thank you for taking the time to leave us a 5* review! We hope to welcome you back to Seckford Hall in the near future!Kind RegardsSeckford Hall Team

8/10 Buono

Michael

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a dicembre 2023
Risposta di Jess, il giorno 13 gen 2024
Dear Michael,Thank you for taking the time to leave us a 4* review! We hope to welcome you back to Seckford Hall in the near future!Kind RegardsSeckford Hall Team

10/10 Eccellente

Luke

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di Jess, il giorno 13 gen 2024
Dear Luke,Thank you for taking the time to leave us a 10* review! We hope to welcome you back to Seckford Hall in the near future!Kind RegardsSeckford Hall Team

6/10 Soddisfacente

Nathan

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Dated courtyard rooms, no heating
We live local to Woodbridge and made a decision to stay at Seckford Hall as we’d driven past it so many times in the past and wanted to support a local business. The building itself is stunning, friendly staff greated us and gave us our room keys. Then proceeded to show us to our room, not in the grand building but in a 1990’s annex in the car park. Disappointed doesn’t cover it! Once in damp and cold room we learned that the heating in the bathroom didn’t work. A quick call to reception was met by a disgruntled receptionist agreeing maintenance would take a look. Hours later and no one turned up. So we got ready for our evening meal in a damp cold bathroom. Sadly I’ve got nothing nice to say about the bathroom, it was dated, damaged, mouldy, damp, cold and inadequate for a hotel that cost £150 a night. The meal there was average to good. Service from the restaurant and bar staff was good. In handing back the keys to reception I was met by a flustered lady who took the keys off me without acknowledging me. When I complained about the room, she stated that someone should have fixed it.
Soggiorno di 1 notte a dicembre 2023
Risposta di Jess, il giorno 28 gen 2024
Dear NathanThank you for taking the time to share with us your feedback, We apologise your stay was not as hoped. We hope to welcome you back to Seckford Hall in the near future!Kind RegardsSeckford Hall Team

10/10 Eccellente

Marc

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Jess, il giorno 10 dic 2023
Dear MarcThank you for taking the time to leave us a 5* review! We hope to welcome you back to Seckford Hall in the near futureKind RegardsSeckford Hall Team

10/10 Eccellente

Gary

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Very good
Soggiorno di 1 notte a novembre 2023
Risposta di Jess, il giorno 10 dic 2023
Dear GaryThank you for taking the time to leave us a 5* review! We hope to welcome you back to Seckford Hall in the near futureKind RegardsSeckford Hall Team

10/10 Eccellente

jeremy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice
Lovely hotel in a great location only let down on details, one curtain wouldn’t close , shower could be stronger and higher up above bath
Soggiorno di 1 notte a dicembre 2023
Risposta di Jess, il giorno 10 dic 2023
Dear JeremyThank you for taking the time to leave us a 5* review! Thank you for the feedback about the room we have looked into and actioned these points following your feedback. We hope to welcome you back to Seckford Hall in the near futureKind RegardsSeckford Hall Team

10/10 Eccellente

Matthew and Sabine

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff where fantastic! We had a little difficulty with room and the staff sorted it out quickly. The restaurant was great, and both dinner and breakfast where delicious.
Soggiorno di 1 notte a novembre 2023
Risposta di Jess, il giorno 10 dic 2023
Dear Matthew & SabineThank you for taking the time to leave us a 5* review! It is great to hear our team were able to sort out your difficulty quickly. We hope to welcome you back to Seckford Hall in the near futureKind RegardsSeckford Hall Team

10/10 Eccellente

Tracy

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Jess, il giorno 10 dic 2023
Dear TracyThank you for taking the time to leave us a 5* review! We hope to welcome you back to Seckford Hall in the near futureKind RegardsSeckford Hall Team

8/10 Buono

Jacqueline

Soggiorno di 1 notte a novembre 2023
Risposta di Jess, il giorno 10 dic 2023
Dear JacquelineThank you for taking the time to share with us your feedback. We hope to welcome you back to Seckford Hall in the near futureKind RegardsSeckford Hall Team

10/10 Eccellente

michael

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Excellent stay
Soggiorno di 2 notti a novembre 2023
Risposta di Jess, il giorno 10 dic 2023
Dear MichaelThank you for taking the time to leave us a 5* review! We hope to welcome you back to Seckford Hall in the near futureKind RegardsSeckford Hall Team

10/10 Eccellente

Christine

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely hotel
Soggiorno di 1 notte a novembre 2023
Risposta di Jess, il giorno 10 dic 2023
Dear ChristineThank you for taking the time to leave us a 5* review! We hope to welcome you back to Seckford Hall in the near futureKind RegardsSeckford Hall Team

2/10 Terribile

Merri

Non mi è piaciuto: Comfort della camera
Soggiorno di 1 notte a maggio 2023
Risposta di Jess, il giorno 10 dic 2023
Dear MerriThank you for taking the time to share with us your feedback. We hope to welcome you back to Seckford Hall in the near futureKind RegardsSeckford Hall Team

6/10 Soddisfacente

Michael

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti a ottobre 2023
Risposta di Jess, il giorno 10 dic 2023
Dear MichaelThank you for taking the time to leave us a review! We hope to welcome you back to Seckford Hall in the near futureKind RegardsSeckford Hall Team

10/10 Eccellente

Bridget

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We liked the age and setting of the building, the grounds and the dining. It was especially nice to have such a large terrace from our room, and all the staff were very helpful.
Soggiorno di 1 notte a settembre 2023
Risposta di Jess, il giorno 23 ott 2023
Dear Bridget,Thank you for leaving us a 5 star review, We hope to welcome you back to Seckford Hall soon!

10/10 Eccellente

Colin John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Seckford Hall - Best of Hotels
Checking in was simple and fast. Rob whisked our bags up to our room which was without question superb. The ambience of the entire hotel is conducive to an excellent stay. The staff were friendly, helpful and professional. We have been very fortunate and enjoyed many excellent hotels. This was our second stay at Seckford Hall and we are already planning our next. Currently, this is our No.1 hotel of choice and highly recommend.
Frontage
Walled Garden
Hunting Lodge
Soggiorno di 2 notti a settembre 2023
Risposta di Jess, il giorno 28 set 2023
Good Morning Mr John,Thank you for taking the time to share with us your feedback. Thank you for you special mention for Rob. We can't to welcome you back to Seckford Hall soon!Kind RegardsSeckford Hall Team

10/10 Eccellente

Richard

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel
Great stay. Love this hotel. Would welcome the chance to stay longer.
Soggiorno di 1 notte a settembre 2023
Risposta di Jess, il giorno 28 set 2023
Dear Richard,Thank you for taking the time to leave us a 5* review! We hope to see you again soon!Kind RegardsSeckford Hall Team

10/10 Eccellente

Lisa

Soggiorno di 2 notti a settembre 2023
Risposta di Jess, il giorno 28 set 2023
Dear Lisa,Thank you for taking the time to leave us a 5* review!Kind RegardsSeckford Hall Team

10/10 Eccellente

Daniel

Soggiorno di 1 notte a settembre 2023
Risposta di Jess, il giorno 28 set 2023
Dear Daniel,Thank you for taking the time to leave us a 5* review!Kind RegardsSeckford Hall Team

8/10 Buono

Tracey

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely historic building, great evening meal.
Soggiorno di 2 notti ad agosto 2023
Risposta di Jess, il giorno 28 set 2023
Dear Tracey,Thank you for taking the time to share with us your feedback and we hope to welcome you back soon!Kind RegardsSeckford Hall Team

10/10 Eccellente

Debbie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad agosto 2023
Risposta di Jess, il giorno 28 set 2023
Dear Debbie,Thank you for taking the time to leave us a 5* review!Kind RegardsSeckford Hall Team

6/10 Soddisfacente

Jennie

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Good surroundings but overall a little rundown and tired looking.
Soggiorno di 2 notti ad agosto 2023
Risposta di Jess, il giorno 28 set 2023
Dear Jennie,Thank you for taking the time to share with us your feedback I am pleased you enjoyed our surroundings, we currently have ongoing refurbishment works to improve the property and I hope you would join us soon to enjoy them!Kind RegardsSeckford Hall Team

10/10 Eccellente

laura

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Seckford is a hidden gem. It has a wonderful 30s feel to it: the smell of old oak doors, the bar and fireside sitting room.
Soggiorno di 2 notti ad agosto 2023
Risposta di Jess, il giorno 28 set 2023
Dear Laura,Thank you for taking the time to leave us a 5* review!Kind RegardsSeckford Hall Team

2/10 Terribile

Coral

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Disappointing
Not so good. It was a special anniversary and bookwd a standard room, bit it was awful room 1. The coupme in the next room said the same. The gardens are overgrown, rooms tired and staff were trying hard. Although when we said about the room staff didnt seem that bothered. Wod not stay here again, not luxury and not worth the money.
Soggiorno di 1 notte ad agosto 2023
Risposta di Jess, il giorno 28 set 2023
Dear Coral,Thank you for taking the time to share with us your feedback, I am sorry to hear your stay was not as hope please do let us know if you would like to discuss this matter further reception@seckford.co.uk. Kind RegardsSeckford Hall Team

8/10 Buono

WILLIAM

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
.ovely hotel but in need of some investment, threadbear carpets and hole in the ceiling on upper floor. Room comfortable, staff very helpful and we enjoyed our stay
Soggiorno di 2 notti ad agosto 2023
Risposta di Jess, il giorno 28 set 2023
Dear Willaim,Thank you for taking the time to share with us your feedback. We have currently got a full investment plan in process and hope we can welcome you back soon to enjoy some of our new features!Kind RegardsSeckford Hall Team

10/10 Eccellente

Colin John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best of the Best
Best of the Best. Excellent staff, superb food, beautiful location and our room was amazing.
Soggiorno di 1 notte ad agosto 2023
Risposta di Jess, il giorno 28 set 2023
Dear Colin,Thank you for taking the time to leave us a 5* review!Kind RegardsSeckford Hall Team

6/10 Soddisfacente

Charlotte

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Nice but curtains need fixing
Looks lovely from outside but room was small, curtains falling down so didn’t even cover the window to block out light. Room was clean and lovely ESPA products in bathroom. Comfy bed, just small.
Soggiorno di 1 notte ad agosto 2023
Risposta di Jess, il giorno 28 set 2023
Dear Charlotte,Thank you for taking the time to share with us your feedback, I apologise there was an issue with the curtains in your room but I am pleased you enjoyed our new in room ESPA products.Kind RegardsSeckford Hall Team

8/10 Buono

Sally-Anne

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We really enjoyed the fabulous building and grounds, the freshly-cooked cooked breakfast options with excellent coffee, the helpful staff, the room toiletries and tea/coffee and bottled water, the soft bed linens, the quiet rooms. The restaurant lacks a little atmosphere as it has been updated in a style that doesn’t quite match the building, in my view. Add some antique weapons on the walls, maybe? 😉 The swimming pool was a little chilly for leisure but fine for swimming - we assume they are saving energy. Steam room was nice. Overall a lovely stay in a unique hotel with beautiful Tudor features.
Soggiorno di 2 notti ad agosto 2023
Risposta di Jess, il giorno 28 set 2023
Dear Sally-Anne,Thank you for taking the time to share with us your feedback, I am so pleased you had a great stay and we hope to welcome you back to Seckford Hall soon!Kind RegardsSeckford Hall Team

8/10 Buono

Kim

Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Good dinner but disappointing hotel
We stayed for one night. The hotel looks impressive from the outside and is in the public areas. We booked last minute and stayed in a standard room which was comfortable but very beige with a pretty poor view. We visited the spa which once the redecoration is complete will be nice. Dinner was exceptional - food and service very good. Unfortunately breakfast was a disappointment in that we eventually ordered the full English. Although others around us got theirs, ours didn’t arrive and we were advised for some reason the order had not gone through. We decided to pass and just get our money back. All in all it’s a nice hotel, with nice staff but perhaps under staffed. We might go again not sure yet.
Soggiorno di 1 notte a luglio 2023

10/10 Eccellente

JOHN

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Just a really comfortable luxury hotel
Soggiorno di 2 notti a luglio 2023

10/10 Eccellente

DUDLEY

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely three night stay in friendly relaxed hotel
Soggiorno di 3 notti a luglio 2023

10/10 Eccellente

David

Soggiorno di 1 notte a luglio 2023

2/10 Terribile

debra

Soggiorno di 1 notte a luglio 2023

10/10 Eccellente

Ian

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
A peaceful atmosphere and great service in a building with history and character
Soggiorno di 3 notti a giugno 2023

8/10 Buono

Sarah

Soggiorno di 2 notti a giugno 2023

10/10 Eccellente

Mark

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
A significent amount of the property was preserved from the 1530s or additions to the property were in the same architectural style.
Soggiorno di 3 notti a giugno 2023

10/10 Eccellente

TREVOR

Soggiorno di 1 notte a giugno 2023

8/10 Buono

Denise

Soggiorno di 2 notti ad aprile 2023

8/10 Buono

Robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
On the morning of our stay date we received a phone call that the venue had been overbooked and we couldn't be accommodated. The staff offered us to stay and use the facilities while they looked for alternative accommodation or a cancellation, which they found a bit later. The staff were all very polite, the grounds were beautiful and the spa was very relaxing with excellent treatment staff.
Soggiorno di 1 notte a maggio 2023

10/10 Eccellente

Dave

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Anniversary stay
Wedding Anniversary 2 night stay - arriving early was not a problem with friendly and helpful staff - arranged Adnams champagne in room and at dinner had a complimentary anniversary plate of chocolates and macrons. Menu excellent as was the food and again exceptionally friendly and helpful staff who even laughed at my jokes! Great location and definitely return - thank you
Soggiorno di 2 notti a maggio 2023

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a maggio 2023

8/10 Buono

Steven

Mi è piaciuto: Comfort della camera
Soggiorno di 1 notte ad aprile 2023
Risposta di Head of Guest Experience, il giorno 8 mag 2023
Dear Steven,Thank you for taking the time to leave us a review, I hope we can welcome you back to Seckford Hall soon!Kind RegardsSeckford Hall Team

10/10 Eccellente

Jonathan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My wife and I spent a throughly enjoyable 2 days at Seckford Hall - a special call out to the MD Peter Osbourne who made us feel very welcome. We shall return!
Soggiorno di 2 notti ad aprile 2023
Risposta di Head of Guest Experience, il giorno 8 mag 2023
Dear Jonathan,Thank you for taking the time to leave us a 5 star rating, I hope we can welcome you back to Seckford Hall soon!Kind RegardsSeckford Hall Team