Dear Mirko Thank you very much for your kind review, we do hope we may welcome you back again soon at Alex! Kindest regards Alex Lake Team

Dear Jorge,Greetings from Alex Lake Zürich.Thank you for sharing your feedback with us.We're delighted to hear that you loved everything about your room. Providing a comfortable and enjoyable stay for our guests is our top priority.We apologize for the inconvenience regarding the lack of an option for Netflix in your room. We happily inform you hereby, that our management already planned this feature by next year in our rooms.We hope to welcome you back soon for another wonderful stay and wish you until then a beautiful summertime.Best regards from Thalwil,Your Alex Lake Zürich - Team

Liebe Janina,Schöne Grüsse vom Alex Lake Zürich.Vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen.Wir entschuldigen uns für etwaige Unannehmlichkeiten während Ihres Aufenthalts. Wir nehmen Ihre Kommentare bezüglich des Preisunterschieds beim Frühstück zwischen Expedia und unserem Hotel zur Kenntnis. Gerne informieren wir Sie hierbei, dass unser Frühstück günstiger ist, wenn die Gäste es jeweils voraus buchen. Vor Ort verrechnen wir den Preis von CHF 40.00 pro Gast.Es freut uns zu hören, dass Ihnen die Qualität des Essens gefallen hat. Jedoch bedauern wir, von dem Zustand der Kissen zu erfahren. Bitte seien Sie versichert, dass wir dieses Problem mit unserem Housekeeping-Team besprechen werden, um sicherzustellen, dass alle Annehmlichkeiten unseren hohen Standards entsprechen.Ihr Feedback ist für uns wichtig, da wir ständig bemüht sind, unsere Dienstleistungen zu verbessern. Wir hoffen, dass wir die Gelegenheit haben, Sie in Zukunft wieder bei uns am Ufer des Zürichsees begrüssen zu dürfen.Sonnige GrüsseIhr Alex Lake Zürich - Team

Dear Sandra Evriney,Greetings from Alex Lake Zürich.Thank you very much for your exceptional Feedback about your last stay with us.We are truly happy, that you appreciated especially our wonderful location directly at the shores as well as your Team.We wish you a nice summertime and stay always at your fullest disposal for any questions or queries you may have.Best regards from Thalwil,Your Alex Lake Zürich - Team

Dear Ross,Greetings from Alex Lake Zürich.Thank you for your Feedback about your previsous stay with us at the Lakeside.We regret that you only gave 3 out of 5 stars for your stay. If you have any concerns or comments about your stay that you would like to share with us, we would be very happy if you could let us know.We are constantly trying to improve, in order to offer every guest a wonderful experience with us.We wish you a lovely summertime and look forward to welcoming you soon again at the Lakeside.Best regards,Your Alex Lake Zürich - Team

Liebe/r EUNSUNSchöne Grüsse vom Alex Lake Zürich.Herzlichen Dank für Ihre 5-Sterne-Bewertung.Auf ein baldiges Wiedersehen freuen wir uns bereits schon jetzt und stehen bei allfälligen Anliegen oder Wünschen in der Zwischenzeit zu Ihrer vollsten Verfügung.Sonnige Grüsse aus ThalwilIhr Alex Lake Zürich -Team

Lieber GastSchöne Grüsse vom Alex Lake Zürich.Herzlichen Dank für Ihre überaus positive Bewertung.Auf ein baldiges Wiedersehen freuen wir uns bereits schon jetzt und stehen bei allfälligen Anliegen oder Wünschen in der Zwischenzeit zu Ihrer vollsten Verfügung.Freundliche Grüsse aus ThalwilIhr Alex Lake Zürich -Team

Lieber Herr LefevreSchöne Grüsse vom Alex Lake Zürich.Herzlichen Dank für Ihre 5-Sterne-Bewertung.Auf ein baldiges Wiedersehen freuen wir uns bereits schon jetzt und stehen bei allfälligen Anliegen oder Wünschen in der Zwischenzeit zu Ihrer vollsten Verfügung.Sonnige Grüsse aus ThalwilIhr Alex Lake Zürich -Team

Dear Tete,Greetings from Alex Lake Zürich.Thank you very much for your 5-star rating.We look forward to welocme you soon again with us and are at your fully disposal for any concerns or requests you may have in the meantime.Warm regards from the shores of Lake Zurich,Your Alex Lake Zürich - Team

Dear Nicolas,Greetings from Alex Lake Zürich.Thank you for your 10/10 rating on hotels.com! We appreciate your feedback and are thrilled that you had a great experience with us. If you ever decide to share more about your stay or if you have any suggestions for improvement, please feel free to reach out. We look forward to hosting you again in the future.Warm regards,Your Alex Lake Zürich - Team

Dear Anna,Greetings from Alex Lake Zürich.Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the beautiful views, friendly staff, and the peaceful environment during your stay.It's great to know that our spacious rooms met your expectations and provided you with the comfort you needed.We appreciate your kind words and hope to have the pleasure of welcoming you back in the future. If you have any specific preferences or requests for your next visit, please don't hesitate to let us know.Warm regards,Your Alex Lake Zürich - Team

Dear CaseyGreetings from Alex Lake Zürich.We would like to express our sincere gratitude for taking the time to give us an excellent 5 out of 5-star rating on Expedia. Your recognition means a lot to us.We are extremely pleased to hear that you had an outstanding experience with us. We always strive to provide our guests with unforgettable stays, and your positive feedback is a great validation of our efforts.We hope to have the pleasure of welcoming you back soon, and we are always at your service to ensure that your next stay is as enjoyable as the last.Once again, thank you very much for your review and for choosing our hotel.Best regards,Your Alex Lake Zürich - Team

Dear AllaGreetings from Alex Lake Zürich.We would like to express our sincere gratitude for taking the time to give us an excellent 5 out of 5-star rating on Expedia. Your recognition means a lot to us.We are extremely pleased to hear that you had an outstanding experience with us. We always strive to provide our guests with unforgettable stays, and your positive feedback is a great validation of our efforts.We hope to have the pleasure of welcoming you back soon, and we are always at your service to ensure that your next stay is as enjoyable as the last.Once again, thank you very much for your review and for choosing our hotel.Best regards,Your Alex Lake Zürich - Team

Liebe IllonaSchöne Grüsse vom Alex Lake Zürich.Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen und uns eine Bewertung von 4 von 5 Sternen auf Expedia gegeben haben. Wir schätzen Ihr Feedback sehr.Ihre Bewertung ist für uns wichtig, da sie uns hilft, unseren Service kontinuierlich zu verbessern und sicherzustellen, dass unsere Gäste eine grossartige Erfahrung bei uns haben. Wenn Sie spezifische Anmerkungen oder Vorschläge haben, wie wir uns steigern können, zögern Sie bitte nicht, uns mitzuteilen.Wir hoffen, Sie hatten insgesamt eine angenehme Zeit bei uns und würden uns freuen, Sie in der Zukunft wieder bei uns begrüssen zu dürfen. Wenn Sie weitere Fragen oder Anliegen haben, zögern Sie bitte nicht, uns zu kontaktieren.Nochmals vielen Dank für Ihre Bewertung und für die Wahl unseres Hotels.Beste Grüsse vom Zürcher SeeuferIhr Alex Lake Zürich - Team

Dear GuestGreetings from Alex Lake Zürich.Thank you for taking the time to rate your experience at our hotel, giving us a score of 8 out of 10 stars on Hotels.com. Your feedback is greatly appreciated.We are pleased to hear that you had a positive stay with us. Your rating serves as valuable feedback that helps us improve and provide even better experiences for our guests in the future.If you have any specific comments or suggestions to share with us to make your next stay even more enjoyable, please don't hesitate to reach out. We value your input and hope to have the opportunity to welcome you back soon.Best regards,Your Alex Lake Zürich - Team

Dear valued Guest,Greetings from Alex Lake Zürich.Thank you for your fantastic feedback! We are thrilled to hear that you had such a positive experience during your stay with us.We take great pride in our friendly and attentive team, and we're delighted that they made your stay even more enjoyable. It's wonderful to know that you found your room to be modern, clean, and offering a stunning view of Lake Zürich. Providing a comfortable and luxurious experience is of utmost importance to us.We appreciate your understanding of the pricing, and we are glad that you found the value to be worth it. As a luxury hotel, we strive to provide first-class treatment to all our guests, and we're pleased that you recognized the efforts of our team.Our breakfast buffet is designed to cater to all tastes, and we're delighted that you enjoyed it. It's great to know that you also explored the beautiful and peaceful neighborhood, and found a delightful Italian restaurant nearby.Thank you for choosing our hotel and for your kind words. We hope to welcome you back for another exceptional experience in the future.Best regards from the shores of Lake Zurich,Your Alex Lake Zürich - Team

Dear NICOLASGreetings from Alex Lake Zürich.Thank you for your review and your generous rating of 8 out of 10 stars as well as the nice picture from the view of your room! We are delighted to hear that you had a positive experience with us.Your feedback is valuable to us as it helps us continuously improve our services and better meet the expectations of our guests.We are pleased to know that your overall stay with us was enjoyable. We will continue to work hard to provide our guests with outstanding service and an unforgettable experience.Thank you for choosing us, and we hope to welcome you back soon to provide an even better experience.Best regards from the shores of Lake Zurich,Your Alex Lake Zürich - Team

Dear DevinGreetings from Alex Lake Zürich.Thank you for your wonderful feedback! We are delighted to hear that you found our hotel beautiful and that you had a positive experience with our friendly staff.It brings us great joy to know that you found everything well maintained and up to date. We take pride in providing a comfortable and welcoming environment for our guests.We are thrilled that you enjoyed your stay with us and that you would choose to stay again. Your kind words are greatly appreciated, and we look forward to welcoming you back for another fantastic stay.Best regards from the shores of Lake Zurich,Your Alex Lake Zürich - Team

Dear AnnaGreetings from Alex Lake Zürich.Thank you so much for your kind words and positive feedback. We are delighted to hear that your stay with us was one of the loveliest hotel experiences you've had.It brings us great joy to know that our staff made you feel so welcomed and attended to your every need and wish. Providing excellent service and ensuring our guests have a memorable stay is our top priority.We are glad to hear that you enjoyed our boat service to and from downtown Zurich, as well as the local ferry tours around the lake. Exploring the lake from the water is indeed a wonderful way to experience its beauty.We are thrilled that you enjoyed the food at our restaurant! We take pride in offering a delectable culinary experience for our guests.Your kind recommendation to stop by for a cocktail or a bite to eat even if not in need of a room warms our hearts. We hope to continue exceeding your expectations and providing a pleasant experience for all our guests. Once again, thank you for your glowing review. It was a pleasure to have your family stay with us, and we hope to welcome you back in the future for another enjoyable stay.Best regards,Your Alex Lake Zürich-Team

Dear NikolaGreetings from Alex Lake Zurich.Thank you for your review!We are thrilled to hear that you had an incredible experience during your stay and that our staff made it even more memorable.At Hotel Alex, we strive to provide exceptional service and create a welcoming environment for all our guests. Our dedicated team takes great pride in ensuring that every guest feels well taken care of throughout their stay. It's wonderful to know that our staff left a lasting impression on you with their amazing service.We are also delighted that you found our property to be incredible. Hotel Alex is known for its stunning location by Lake Zurich, offering breathtaking views and a serene atmosphere. Whether you were enjoying the panoramic vistas from your room or taking a leisurely stroll along the lakeside, we hope that the natural beauty of our surroundings added to the overall charm of your stay.Once again, thank you for choosing Hotel Alex Lake Zurich and for sharing your positive feedback. We look forward to welcoming you back in the future for another exceptional experience.Best regards,Your Alex Lake Zurich - Team

Dear JennyGreetings from Alex Lake Zurich.Thank you for your kind feedback! We are thrilled to hear that you found your experience at our hotel to be beautiful and that our service exceeded your expectations. We strive to provide exceptional service to all of our guests, and it is always rewarding to hear that our efforts have been appreciated.We hope to have the pleasure of welcoming you back in the future and providing you with another amazing stay. Thank you again for choosing to stay with us!Best regards from the shores of Lake ZurichYour Alex Lake Zurich - Team

Dear FahadGreetngs from Alex Lake Zurich.Thank you so much for taking the time to write a Feedback of our hotel. We are absolutely delighted to hear that you had such a great experience with us at the Lakeside!Our team takes pride in providing exceptional service and creating a comfortable, welcoming environment for all our guests. It's always heartwarming to hear that we've succeeded in that regard.We hope to have the pleasure of welcoming you back to Alex in the near future, and if there's anything else we can do to enhance your next stay, please don't hesitate to let us know.Warm regards,Your Alex Lake Zurich-Team

Dear Mr Roh Greetings from Alex Lake Zurich. Thank you for have taken a moment of your valued time to share you recent experiences with us as well as your positive Feedback. We sincerely hope to welcome you back among us in a not too distant future and wish you all the best. With best regards from the shores of Lake Zurich Your Alex Lake-Team

Dear Mrs. Stacey Chi LingGreetings from ALEX Lake Zurich.We want to thank you for taking some of your precious time to evaluate us. We are delighted to see that you were happy with our services.We are hoping to welcome you again soon some time and wish you the best.Sincerely yours,Your ALEX Lake Zurich Team

Dear ChrisGreetings from the Alex Lake Zürich. Thank you very much for letting us host you. We are happy to pass on to all our colleagues that you were very satisfied with the friendliness. We are very delighted to hear your positive review of your stay and would be pleased if we had the pleasure of welcoming you again. Kind regards Your Alex Lake Zurich Team

Lieber DavidVielen Dank, dass Sie sich die Zeit genommen haben, Ihre letzten Erfahrungen bei uns im Alex Lake Zürich zu teilen. Wir möchten uns herzlichst für die überaus positive Rückmedung von Ihnen bedanken.Auf ein baldiges Wiedersehen würden wir uns freuen und wünschen Ihnen bis dahin angenehme Frühlingstage.Beste Grüsse vom Zürcher SeeuferIhr Alex Lake-Team

Sehr geehrte DOMINIQUEVielen herzlichen Dank für Ihren Besuch bei uns im Alex Lake Zürich. Ebenfalls möchten wir uns herzlichst dafür bedanken, dass Sie sich die Zeit genommen haben ihre jüngsten Erfahrungen bei uns im Hotel zu teilen und uns ein solch überaus positives Feedback hinterlassen haben.Wir würden uns sehr freuen, Sie bald wieder bei uns am Ufer des Zürichsees willkommen zu heissen und wünschen Ihnen bis dahin angenehme Frühlingstage.Ihr Alex Lake Zürich-Team

Sehr geehrter RogerVielen herzlichen Dank für Ihren Besuch bei uns im Alex Lake Zürich. Ebenfalls möchten wir uns herzlichst dafür bedanken, dass Sie sich die Zeit genommen haben ihre jüngsten Erfahrungen bei uns im Hotel zu teilen.Es freut uns äusserst, dass Sie rundum mit unserem Angebot zufrieden waren.Auf ein baldiges Wiedersehen freuen wir uns schon jetzt und stehen Ihnen bei allfälligen Wünschen oder Anliegen jederzeit zur vollsten Verfügung.Sonnige GrüsseIhr Alex Lake Zürich-Team

Dear Mr Sang-ogWe thank you for have taken a moment of your valued time to share with us you recent experiences.We are delighted to learn about the excellent rating and are more than pleased that we have met your expectations.We sincerely hope to welcome you back in a not too distant future.Yours sincerelyALEX Lake Team

Dear NatalieThank you for taking a moment of your valued time to share your recent experiences with us. We are delighted to learn that we were able to meet all of your expactations and apprecieate the high score.Hoping to welcome you back in a not too distant future.With best regardsYour ALEX Lake Team

Dear MiteshWe thank you for have taken a moment of your valued time to share your recent experiences with us. We are delighted to learn about your recognition towards our colleagues. They will be pleased to learn that their genuine hospitality has been recongnised by you.Hoping to welcome you back in a not too distant future.Yours sincerelyALEX Lake Team

Dear NatalieThank you for taking a moment of your valued time to leave your quote about your recent stay among us.We are delighted to learn that we overall met your expectations.Thank you and we are looking forward to welcome you back in a not too distant future.Yours sincerelyALEX Lake Team

Dear BeaThank you for taking a moment of your valued time to leave your quote about your recent stay among us.We are delighted to learn that we overall met your expectations.Thank you and we are looking forward to welcome you back in a not too distant future.Yours sincerelyALEX Lake Team

Sehr geehrter Herr RughöftVielen herzlichen Dank für Ihren Besuch bei uns im Alex Lake Zürich.Ebenfalls möchten wir uns herzlichst dafür bedanken, dass Sie sich die Zeit genommen haben ihre jüngsten Erfahrungen bei uns im Hotel zu teilen.Wir sind sehr erfreut, dass Sie unser Angebot geniessen konnten und Sie schöne Erinnerungen mit nach Hause nehmen konnten.Wir hoffen Sie bald wieder bei uns an der Perle am Zürichsee willkommen heissen zu dürfen.Freundliche GrüsseIhr Alex Lake Zürich-Team

Dear Ms Lemus,Thank you very much for visiting us at Alex Lake Zürich.We would also like to thank you for taking the time to share your recent experience at our hotel.We are very pleased that you were able to enjoy our facilities and that you were able to take some beautiful memories home with you.We hope to welcome you again soon at our pearl on Lake Zurich.Kind regards,Your Alex Lake Zürich-Team

Dear Ms Baviera,Thank you very much for visiting us at Alex Lake Zürich.We would also like to thank you for taking the time to share your recent experience at our hotel.We are very pleased that you were able to enjoy our facilities and that you were able to take some beautiful memories home with you.We hope to welcome you again soon at our pearl on Lake Zurich.Kind regards,Your Alex Lake Zürich-Team

Dear Mr Lau,Thank you very much for visiting us at Alex Lake Zürich.We would also like to thank you for taking the time to share your recent experience at our hotel.We are very pleased that you were able to enjoy our facilities and that you were able to take some beautiful memories home with you.We hope to welcome you again soon at our pearl on Lake Zurich.Kind regards,Your Alex Lake Zürich-Team

Dear Mr Momin,Thank you very much for visiting us at Alex Lake Zürich.We would also like to thank you for taking the time to share your recent experience at our hotel.We are very pleased that you were able to enjoy our facilities and that you were able to take some beautiful memories home with you.We hope to welcome you again soon at our pearl on Lake Zurich.Kind regards,Your Alex Lake Zürich-Team

Dear Mr Al Rais,Thank you very much for visiting us at Alex Lake Zürich.We would also like to thank you for taking the time to share your recent experience at our hotel.We are very pleased that you were able to enjoy our facilities and that you were able to take some beautiful memories home with you.We hope to welcome you again soon at our pearl on Lake Zurich.Kind regards,Your Alex Lake Zürich-Team

Dear Mr Moon,Thank you very much for visiting us at Alex Lake Zürich.We would also like to thank you for taking the time to share your recent experience at our hotel.We are very pleased that you were able to enjoy our facilities and that you were able to take some beautiful memories home with you.We hope to welcome you again soon at our pearl on Lake Zurich.Kind regards,Your Alex Lake Zürich-Team

Dear Mr Charavner,Thank you very much for visiting us at Alex Lake Zürich.We would also like to thank you for taking the time to share your recent experience at our hotel.We are very pleased that you were able to enjoy our facilities and that you were able to take some beautiful memories home with you.We hope to welcome you again soon at our pearl on Lake Zurich.Kind regardsYour Alex Lake Zürich-Team

Sehr geehrter Gast Vielen herzlichen Dank für Ihren Besuch bei uns im Alex Lake Zürich. Ebenfalls möchten wir uns herzlichst dafür bedanken, dass Sie sich die Zeit genommen haben ihre jüngsten Erfahrungen bei uns im Hotel zu teilen. Wir sind sehr erfreut, dass Sie unser Angebot geniessen konnten und Sie schöne Erinnerungen mit nach Hause nehmen konnten. Dürfen wir uns höflichst bei Ihnen Erkundigen, was Sie enttäuschendes vom Rezeptions-Team erfahren haben? Es liegt uns überaus am Herzen uns stetig zu verbessern. Wir hoffen dennoch, Sie bald wieder bei uns an der Perle am Zürichsee willkommen heissen zu dürfen. Freundliche Grüsse Ihr Alex Lake Zürich-Team

Sehr geehrter Herr Morgenstern Vielen herzlichen Dank für Ihren Aufenthalt bei uns im Alex Lake Zürich. Als erstes möchte ich mich im Namen der gesamten Geschäftsleitung für die entstandenen Unannehmlichkeiten währen des Besuchs im Restaurant entschuldigen und mich für die Zeit, welche Sie sich für das klonstruktive Feedback genommen haben bedanken. Bitte seinen Sie versichert, dass jegliche Gästerückmeldung mit unsrer obersten Priorität besprochen und behandelt werden um unsere Abläufe und den Service stetig zu verbessern. Es freut uns allerdings zu hören, dass Sie mir dem Rezeptions- und Loge-Team zufrieden waren. Dennoch hoffen wir überaus, dass wir Sie und Frau Bussmann bei einer erhofften zweiten Chance für einen Besuch bei uns an der Perle des Zürichsees von unserer Gastgeberrolle überzeugen können. Bei allfälligen Rückfragen, weiteren Anliegen oder Wünschen aller Art steht Ihnen unser Guest Services-Team unter guestservices@alexlakezurich.com selbstverständlich jederzeit gerne zur vollsten Verfügung. Freundliche Grüsse Ihr Alex Lake Zürich-Team

Dear Mr. Berk Greetings from ALEX Lake Zurich. Thank you for talking a moment of your valued time to share your recent experiences with us. We sincerely regret to learn that the allocated room has not met your expectations in regards to the view. This is one of the challanges we face due to the limited availibility in of Lake View Deluxe Studios. Rest assured that we have taken your note into account and will do our utmost to full fill your request in the future. Once again Mr. Berk, thank you for choosing ALEX Lake Zurich as your destination of choice, we sincerely hope to welcome you back in a not too distant future. In the meantime we may remain sincerely Your ALEX Lake - Team

Dear Dimitri, Thank you so much for your kind feedback, which is very important for us. The entire Alex Lake Zürich-Team would be very delighted, if we could welcoming you soon at our hotel. Kindest regards, Your Alex Lake Zürich-Team

Dear Sirs, Thank you so much for your feedback, which is very important for us! It would be a great pleasure for us to welcome you soon in our hotel. Kindest regards from Thalwil, Your Alex Lake Zürich-Team

Sehr geehrter Herr Freiherr von Schenck Vielen herzlichen Dank für Ihr freundliches Feedback, welches uns enorm wichtig ist! Das gesamte Alex Lake Zürich Team würde sich überaus freuen, wenn wir Sie bald wieder einmal bei uns an "der Perle am Zürichsee" begrüssen dürften. Freundliche Grüsse Ihr Alex Lake Zürich Team

Thank you so much for your feedback, which is very important for us. The entire team would be very delightet to welcoming you soon at Alex Lake Zürich. Kindest regards, Your Alex Lake Zürich-Team

Dear Mr. Mohammed We trust you had a safe onward journey and have taken away many fond memories of your recent stay at our Lake Resort. It was a true pleasure having you as our guest and we would like to take this opportunity to thank you for having made our resort your destination of choice. Furthermore, thank you for taking the time to share your feedback about your stay with us. Naturally, whilst we are most delighted to read your acknowledgment of our beautiful lake side location and attentive staff, also grateful for your recognition towards our colleagues. They will be delighted to know that their passionate hospitality is being recognized by you. We would be delighted to welcome you back in the near future. With best regards Florian R. Hilpert Front Office Manager