Hotel a Alta

“Pool was closed”

“Do not stay here! The manager/staff/owner of the franchise are terrible to their guests and also bigots who make assumptions about people based on race. Within seconds of an interaction with my (black) husband, the manager threatened to call the police after sternly and aggressively asking “what’s your room #?” Instead of a “good morning, how are you” or “how did you sleep” as you’re getting coffee and wiping sleep out of your eyes, “WHATS YOUR ROOM #, I’m calling the police”… like...

“The location was close/adjacent to Washington and quiet.”

“Very friendly staff. Hotel room was perfect 👌”

“Avg ”

“The motel had an old smell/odor The room needed updating The second day I found ants on the sink area and at the small table The free breakfast had very limited choices ”

“Relatively clean. ”

“Great getaway ”

“Toilet ran all night, lights in main room did not work, staff did not make people follow the 10:00 quiet time, milk was spoiled in fridge, a/c blew hot air. Reached out to staff and corporate during our stay and was given some lies about reimbursement and being contacted “within 24 hours.” Worst experience at a Holiday Inn”

“I would like a refund. I ended up paying for a room we didn't use, because the cancellation period was no longer applicable once (24 hours before arrival), and the pictures provided of the property did NOT represent what we saw and experienced. There were a number of safety concerns that made this hotel unworkable for us. The side door (where we were told to park as it was closest to our room) had an electronic key lock for security, but it was propped open and didn't close properly when I...

“Cozy beds, good breakfast selection, pool and hot tub were nice. Definitely staying here again ”

“This was wonderfully clean from top to bottom. The staff was very helpful, and we felt like family. The breakfast was nice, hot, and again, the cleanliness was impressive. Overall, we were very happy with our stay.”

“Definitely a friendly staff well situated location clean rooms”

“Not impressive. Loud, long-term guests late into the night - sketchy, hanging out in one room with the door open. Poor housekeeping- old towel hanging within the shower curtain, built up dirt in the corner of the room. ”

“Rooms were small and rather lack luster. Breakfast was mediocre”

“I liked the easy access to room and parking lot. I didn’t like feeling uncomfortable and unsafe. I didn’t sleep well due to the domestic situation outside my door on balcony. The room was clean but could use some cleaning and updating.”