Hotel a Balterley

“Real nice stay”

“We had a comfortable stay at Upper House and slept well. Breakfast was enjoyable, and we also had dinner during our visit, the food was lovely and a real highlight. However, the room cleanliness was fairly basic and could be improved. The staff were polite but didn’t come across as particularly warm or welcoming. The property itself feels quite dated and would benefit from modernisation, as it seems to have remained largely unchanged for many years. It’s also worth noting that the venue hosts...

“B&B meraviglioso immerso nel verde della campagna inglese nelle vicinanze di Stoke on Trent e poco distante dalla M6. Camera ottima nella depandance, con bagno privato e piccola cucina a disposizione. Colazione inglese molto ricca. Nelle vicinanze: un tipico pub inglese e una cittadina con un supermercato e diversi negozi di cibo take-away. Ampio parcheggio. Proprietari gentilissimi. Wonderful B&B in the english countryside, nearby Stoke-on-Trent, close to the M6. Excellent room in the...

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“Room was basic, shower water pressure very low, lighting in room not great, Breakfast - staff were doing a great job but were rushed off there feet, very busy and could not cope with demand on some food items like croissants, fruit, hash browns, sausages etc.. Also guest seemed to taking food and not eating it - wasting, and some did not care about leaving the place tidy - absolutely clueless people ”

“Me and my daughter had a lovely stay here. Breakfast was lovely too and Rebecca couldn’t of made you feel more welcome , lovely place to stay would definitely recommend!”

“Good communication very clean”

“Staff excellent, room very small no chair or even room for bags. Wifi in room also poor. Bar food and service excellent and the welcome pack and light breakfast choice good. Clean but the building is ageing. The steps to the rooms really need to be illuminated or there will be a fall”

“Room was lovely, well located. Staff were lovely, but it felt understaffed both at dinner and breakfast. ”

“More than adequate for my stay One night only. Made very welcome Everywhere clean, friendly staff and plenty of choice for breakfast Will definitely be returning ”

“Clean room, warm and good food.”

“The staff were fantastic and couldn’t do enough for you. we really enjoyed our stay and there is so much history to explore.”

“Ok condition but starting to look tired in places. Facilities are great for outdoor space and exercise options.”

“Comodo per chi è di passaggio, ma è una struttura antiquata negli infissi e bagno! Stanza al piano terra a diretto contatto col parcheggio trafficatissimo ”

“All fine”

“Lovely little property with beautiful surrounding farms and scenery. Good facilities and a great shower. Kitchen was very well equipped. Second room was far too small for our 15 year old ... would be fine for a toddler. Great location for nearby attraction. If you want to enjoy and sit outside in the garden/gravel drive area you’ll need some furniture. ”