Hotel con piscina a Banff

“Nice location, good amenities and courteous staff.”

“Staff was very friendly,courteous, and helpful”

“Very very kind and nice hotel staff, especially Suzette in the reception section. Thanks so much! When I called to ask the night before our arrival, she shared lots of info that were so helpful! Thanks Suzette!”

“Friendly front desk staff, clean and convenient room”

“房间很大，也很暖和，设施都很新。前台旁边的休息室有自助咖啡，热可可和班夫本地牌子的茶包。前台人员都很友善，牙具、拖鞋和浴衣如果有需要都会提供，下次来还会选择住这里！”

“What stood out ? The front desk staff - Matthew…. Hope I am spelling it right ! He has an excellent customer service skill. Absolutely outstanding . Warm, bubbly, informative, helpful. Actually I am speechless. We need more people with such attitude in today’s world . The rooms- they smell fresh when you enter, very clean , all amenities available , very comfortable . Our first night was a bit difficult . Turns out the hotel has thin walls . It was not at all their fault . It was next door...

“Was a pleasant stay, rooms were clean and comfortable size for our family. Staff were very friendly, and the property was cleared of snow and ice making it easy for walking. The lack of dinner service until the 23rd of december as referenced on the website forced us seek food elsewhere, which was a bummer, but allowed us to check out other places. Was not clear nor informed if we could have been accommodated with lounge access but with minors, that seemed not possible. Family found the pool a...

“Nice place a little bit far from Banff center (it is necessary the car or take a bus to reach the center). Big room with kitchen and all tools. Amazing pool with waterslides”