Hotel a Brent

“The shower did not work pillows were stained bed ehhh. We will probably stay somewhere else next time. ”

“We were pleasantly surprised. Seems to have been recently renovated. Nice people and a good spot to stop, right off the highway. There is a diner next door and a casino. I do wish however that they didn’t place a couple of guys with a noisy dog right next to us when there were several empty rooms. Shower pressure was great! I would have appreciated a bit more substantial towels however. ”

“bed bugs in minr and coworkers room”

“Absolutely ”

“Do not stay here. The place is in need of a complete remodel or torn down and started over. Carpet was frayed and dirty, furniture all chipped & worn. Bedspread had cigarette burn holes in it. Staff was not friendly or helpful. If we had not been completely exhausted from traveling I would have demanded my money back & gone elsewhere.”

“Yes property welcomed pets overall cleaness and great breakfast ”

“This hotel was the nicest in this area. Great breakfast every morni g, but the pool has been closed for YEARS :(”

“Things looked really rundown, and there were no towels available because the pool towels weren’t being taken out of the rooms. Rooms weren’t being cleaned properly a lot more expensive than we thought since we thought we were getting the breakfast included it was not.”

“The staff doesn’t honor your price on Expedia. They only give one card which is abnormal. The room is clean and has nice amenities. However, the toilet was very small and any man would have problems with it.”

“The rooms are updated and clean. The staff is helpful and friendly. We had two lamps not working when we checked in. We alerted the front desk and he came and fixed them right away. The house keeping service came by and offered us fresh towels etc. We requested a non-smoking room overlooking Garrison Avenue, and that is what we got. It is walking distance from dowtown Ft. Smith. This is a great hotel for the price.”

“One of the elevators was broken. The pool was closed. Three of the 4 ice machines I tried, did not work. My toilet was clogged and I hadn’t even used it yet!! And there were extra charges on my card. I was not emailed any kind of receipt. I couldn’t use half the hotel services, but still had to pay full price!! Horrible stay. ”

“Nice clean rooms and courteous staff”

“They were rude at check-in.There were cockroaches all over the room.\nNo towels no nothing nasty bed sheets had to ask for towels and they was dirty i went to the store and bought my own very poor place to stay”

“Not a hot tub there and the place was nasty and we had too bring our own cleaning supplies and they guy took our money and put it in his pocket wouldn’t give the rest of our deposit back because the towns was dirty bc we put it in the floor and it already had stains on it and nothing was cleaned a lot of roaches and bugs”