Hotel a Eratap

“The room was spotless. The staff is nice.”

“Ho prenotato con expedia questo Hotel dopo molte ricerche e tantissimi dubbi. Sono stata contenta della scelta fatta perche' pur non essendo un resort sul mare l'albergo si trova vicinissimo alla citta' e offre la possibilita' di fare tutto quello che nell'isola c'e' da scoprire... Il servizio e il personale sono eccellente.”

“Toilests are filty and run down the bathrooms have no proper shower and hot water .Cochroches everywhere no eating utensils no sheets on the bed only tiny blanket. Power points arent working, fan turn on no control full blast only. To make matters worst the care taker cant speak English French or Bishlama only Chinese just wondering where this care taker came from.We need someone to communicate with.The only one good thing there was the friendly security and the house keeping lady who...

“Absolutely stunning jungle/ river property, lush and green. The large house is very spacious. It was comfortable in the July weather. Plenty of room and beds for our family of 6. Property is off grid so some issues with hot water that were rectified. We’re told we would have daily house keeping, which didn’t happen once, but we were ok with the washing machine. If we had asked, I’m sure it would have been provided. Accessing the tours and using the river was a highlight for our family. - no fly...

“Location was good, resort rooms/apartments need work as the are aged and run down, only 1 kayak didn’t leak, no bikes, grounds and pool/deck was good, iguanas are locked in a small cage with nothing and overcrowded (should be at least a small bird aviary with a tree/shrub them in it), food was good, u have to ask for rooms to be serviced (u might get it). We had no water a few times and couple of nights, Beach was good. ”

“The resort is not in a good location. There are many better beaches in Efate”

“We booked here for one night, but we were left stranded by the airline, so we stayed for three nights: It has been a beautiful experience, the staff was incredibly helpful and kind, they helped us in every way they could. The place is quiet and charming, the garden beautiful, breakfast is rich, and we enjoyed the view on the lagoon and the free kayaks. Very good value for money, if you are looking for tranquillity.”

“The biggest asset to this hotel is their staff everyone was friendly, helpful and engaged with the kids. From the initial welcome from the chief to departing the hotel everything was great. Would recommend this hotel to anyone travelling to Vanuatu .. ”

“Need a lot of improvements”

“Beautiful spot but the lack of air conditioning and the fact that a storm made it so the beach breeze essentially stopped for the 2nd half of our week made it very hard to be comfortable. Food was amazing and so were the staff, however, just be mindful of the time of the year you go and maybe not in the hotter months.”

“L'isoletta tutta dedicata al resort è molto vicina a terra e ha un proprio servizio di traghetto. Il resort è principalmente dedicato al diving, con scuola Padi e immersioni guidate sia di giorno che di notte. Noi abbiamo fatto solo snorkeling e visto tanti pesci attratti dalla pastura della guida, il corallo è poverissimo. Abbiamo soggiornato in bassa stagione nella villetta B4 al prezzo del bungalow piccolo. Sconsigliamo la camera piccola con bagno comune mentre la B4 e analoghe sono...

“Staff were super friendly and helpful”

“The place was absolutely incredible. Everything was clean and fresh, beautiful views and the food was amazing but most importantly the staff was the best part, every single one the wait staff, the cleaning crew, the drivers and the garden guys all were absolutely lovely and so friendly they always went out of there way to make you feel welcome and comfortable. It was the hardest part about leaving saying goodbye to them all. 100% recommend to anyone”

“Room was comfortable and clean and is well located in central Vila”

“Hotel grazioso, confortevole a due passi dal mare . La zona non è adatta alla balneazione (praticamente l'acqua della laguna non è proprio limpida) e arrivare al centro città occorrono più di 20 minuti a piedi e di sera l'illuminazione è parecchio scarsa. Praticamente è un hotel utile per una o due notti di passaggio. ”

“Overall is very run down compared to photos. Sheets were dirty for the first 2 days on arrival. Floors were dirty. No working shower, no hot water. Kitchen barely has any food on menu never in stock or limited choices. Bed was extremely noisy. Pillows were awful we got very sore necks and back and we aren’t old. Rust present in bathroom. Mould in bathroom. Room smells musky like mould. Village across is very noisy. They leave big outdoor lights on that shine right through the windows while...

“Two bedroom very clean apartment overlooking lagoon. Beautiful breeze off the lagoon. Well equipped kitchen area great for preparing own food. ”

“Hotel has no elevator so need to climb 1 or 2 floors, with luggage if there’s no porter. Location quite near beach cafes and bars. Walking distance to city’s only shopping mall. Hotel rooftop has good view of sunsets. There’s a karaoke room and small coffee cafe in lobby ”

“Yes”