Hotel a Massillon

“Due to the frigid weather, the heat in the elevators was not working. But under the circumstances that is not a complaint.”

“Clean room, friendly staff, easy check in.”

“Everything was great ! Room was clean ! Staff was courteous and gave us early check in and late check out ! Never hurts to ask ! The breakfast room was lovely with the fireplace and piano. Glass dishes and real silverware ! Cookies were served in the evening ! Pool was somewhat warm. Hot tub hot & spacious ! The artwork hanging was enjoyable to look at. Beautiful, welcoming atmosphere everywhere we went. I think the decor in the rooms vary and will forewarn the beautiful beds have foot boards...

“Everything was amazing about our stay. The staff, the breakfast, the welcoming bag they gave us for booking. The location! And the room was CLEAN! We’ll definitely be back!”

“I was greeted by Teresa at the front desk when I arrived after midnight. She was super friendly and kind. She answered all my questions and wrote the info for the WiFi on my check in card as well as when the breakfast was served. ”

“The staff was wonderful and very helpful!”

“I have stayed with The Berlin Grande over a dozen times-and have never been disappointed. Staff is always very friendly and helpful. The hotel is clean and up to date.”

“Everything and everyone very good we are extremely happy ”

“Room was spotless and all the staff were very courteous. ”

“Clean room and great staff”

“Demetrius and Keith!!! All around great staff. The place I alway stay at!”

“Room very clean staff very pleasant ”

“Love staying here ”

“Room was squeaky clean and the front desk attendant was amazing!”

“Friendly staff, clean, comfortable bed and good breakfast. ”

“-”

“Clean rooms. Ample breakfast”

“Cleanliness, ease of check in, FD staff, beds were comfortable, shower was spacious, pool was nice ”

“Good”

“Staff was helpful and friendly.”