Hotel a Subagan

"Usually the choices on hotels.com don’t let down. Here unfortunately it did. The hotel might’ve been a 4 star experience a decade ago but it’s been let down by non-existent maintenance; general upkeep is poor, service is mostly missing, restaurant/bar is of a 1-star hotel. The pictures look MUCH better than reality. We’ve travelled quite a bit and this is honestly not a 4-star hotel. A shame. The closeness to the beach is very nice only let down by the presence of wooden beams, a remnant of old "

"It is situated in a wonderful position The room was amazing but the service was lower than expected. No oil refill for mosquito, no torello available for swimming pool at 2 pm, 20 minutes to reach the luggage. "

"This is not a luxury hotel but the service and the attention to the customer needs is higher than a 5 star. So many small attention that you cannot find in other place. Just one small suggestion. You have great food, don’t try to give mistaked plate to your customer."

"Nice stay but lower from what you can expect from a five star hotel"