Resort e hotel con spa a Carlsbad

“Unfortunately, our bags were misplaced during check-in, which created a very stressful and frustrating experience from the start of our trip. While I understand that mistakes can happen, I was disappointed with how the situation was handled by management. The communication regarding our missing bags was confusing, and I felt there was a lack of urgency and empathy given the circumstances. Considering the inconvenience, stress, and uncertainty caused by not knowing where our belongings were, I...

“Great location, we enjoyed our quick one night stay. Definitely a place I would go back to.”

“The walk to legoland and the bar in the pool”

“Really nice location , amazing staff and front desk services. ”

“The grounds are beautiful. Well maintained. There were multiple events outside on the lawn. Breakfast at Greenfinch (?) was good and filling. The wait staff were attentive. The day we were at the pool, the cafe was closed. If you go to the pool, go early. If you wait, there may not be any chairs. We had to rent a cabana. Definitely not worth the money. In the first cabana, the TV didn’t work. In the second cabana, the fan didn’t work. We were told maintenance would come to fix it. That...

“The room was amazing, we had the partial lagoon and ocean view suite. Staff were friendly and knowledgeable about everything. I highly recommend staying there!!”