Hotel con piscina in Galles

“Good position not so far from the city center. Unfortunately, the cleaning condition of the shared space and the room cleaning service is not good and need improvement”

“ Bel hotel personale cortese ottimo ristorante, la camera era un po’ piccola e il bagno da ristrutturare”

“Staff were incredibly helpful. Well situated and convenient. ”

“First room was a twin instead of a double the lady on reception changed us which was great the only other thing was that there was only one set of towels for 2 people & a glass each would be great as well.Food was great & all staff helpful.”

“We had a brilliant stay all the staff were very friendly and helpful. Hotel was very clean and although lots going on plenty of places to sit. We did have use of the pool and spa area which was o.k could do with updating a bit. And maybe a bit warmer. Room was clean and plenty big enough although bed was extremely uncomfortable. Me and my partner had a rough night sleep on a hard mattress which seemed to be wrapped tightly in a quilt. Would definitely return ...if we knew the mattresses were...

“Splendido hotel nella periferia di Newport Da consigliare. Usare il taxi costa meno dei bus. Grazie”

“The hotel was almost ok except the bed. It is incredible that in 2022 they still use spring mattresses and the springs pop us and you feel them in your back the whole night. What a shame fornsuch a hotel chain”

“E' inziato male....al check in ho chiesto una wake up call per la mattina seguente h 630, loro hanno confermato ma...non mi hanno chiamato, mi sono svegliato alle 8 da solo con conseguenze negative e ritardi sugli appuntamenti di lavoro. Lo ho fatto presente loro hanno detto che non ho risposto (!) alla chiamata. Il giorno dopo ho fatto la stessa cosa, mi sono messo la sveglia al cellulare 10 minuti prima, ho atteso che squillasse la sveglia hotel alle 630 am ma niente (la suoneria del telefono...

“Could be better with lift ”

“We haven't stayed at the Empire hotel before but will definitely be back, friendly helpful staff, good service and food, beautiful hotel with pool and spa, pool was lovely ”