“The location was 4 miles west of where the Expedia map pin showed, the address listed was correct however. The long entry road is hidden behind a gas station and there is no signage so I went past it. Everything else was perfect. Looks like a brand new hotel and staff was great. Bed, tv, ice machine, chairs, bathroom fixtures, etc all look brand new and spotless. I overslept the 6am-9am breakfast as the bed was so comfortable.”

“I booked a standard double room months ago and needed the two beds in one room. When we arrived after a 9 hour drive, they had oversold the double rooms and didn’t have any rooms left with two beds. I had to find another hotel with double rooms still available. The staff was very helpful in trying to find a room that would work for us. And they didn’t give me any problems when I had to cancel my reservation.”

“We arrived to our stay as we had come for a concert in Ames. The hotel is on the very edge of town set back from the interstate. The grounds do not even include trees. 1 person was working the front desk and was helpful with any questions I had. Our room was located up a flight of stairs or just outside an elevator. Our room was clean, organized, and newly updated. The room amenities were sufficient. There was coffee and tea located in the lobby area but did not try. Even though this was a...

“Very friendly staff. Quiet and comfortable place to stay while traveling. Definitely recommend it!”

“The room was clean, the bathroom had some black mold in the shower. The listing claims they have pillow top mattresses but they were rock hard. It was quiet.”

“The soap in the shower was very slippery in the tub. Safety concerns.butter was hard. Toilet is way too low.”

“Minor scraps and dings not repaired or not painted but nothing big. Bed very good.”

“Great”

“Need some upgrades, old carpet, low shower head, limited breakfast”

“Walked in the room. Turned around and left. Would like our money back.”

“I was there for a week, in a suite with a kitchenette. There was nothing in the kitchen-- no skillet, no saucepan, no plates, nothing. No one provided room service any time during the week. No trash removal, no vacuuming/sweeping, no fresh towels or bed linen. I'll not be going back.”

“Whirlpool in room”

“The room was filthy. Is it really that hard to wipe down dirty areas of the walls, the corners of the floors and behind and under the bed? Or cleaning underneath the shelves in the shower. Come on Baymont, do better! Make sure the people you're hiring to clean, actually know how to clean!”

“Good parking everything was clean desk help was polite and helpful.”

“Very low water pressure in the shower.”

“Although the room was clean and the bed was comfortable, the staff acted as if they had never checked anyone in before, went down twice to eat breakfast,the first time at 6:15 and it wasn’t even open yet, no one around! The second time was at 7:15 and they were open but all that was available was coffee! Went back to the room packed up and went back down to check out and no one was at the desk. Found them outside smoking cigarettes! We stay at Super 8 quite a bit, and this was by far the worst...

“I’m a traveling scrub tech and we needed to stay longer than we thought and Lisa the manager helped me out! She made sure that my husband had the handicap room and made sure that we were comfortable and safe! She even went above and beyond when there was another guest who was in his vehicle outside our window playing music really loud.”

“Very good ”