Resort e hotel con spa a Houston

“Personnel very kind, but little prepared. Room scheduling very poor. Not to mention room conditions: old, dusty, and extremely noisy, although being located near the top of the building. Overall, I am dissatisfied with the hotel service.”

“Breakfast operations at the Italian restaurant are not up to standard. Even a simple order like water can take up to 15 minutes to be served, despite the lack of a busy crowd. The front desk staff, both during the day and at night, do not provide the level of assistance expected. It appears that they lack the passion required for their roles.”