Esterni

Recensioni per Martinique New York on Broadway, Curio Collection by Hilton

4 out of 5

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 628 su 1045 recensioni" "
Valutazione di 8 - Buono. 248 su 1045 recensioni" "
Valutazione di 6 - Soddisfacente. 90 su 1045 recensioni" "
Valutazione di 4 - Scarso. 37 su 1045 recensioni" "
Valutazione di 2 - Terribile. 42 su 1045 recensioni" "

9,4/10

Pulizia

9,0/10

Personale e servizio

8,4/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

4/10 Scarso

Andrea

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
la posizione è ottima. appena arrivati il 25 aprile alle 16 circa al check ci viene comunicato da un giovane addetto non gentile che siamo obbligati a spendere 40$ al giorno presso di loro altrimenti verranno comunque detratti dalla cauzione di ben 375$ imposta all’arrivo. in sostanza la camera non costa il prezzo pagato ma 40 dollari in più al giorno; alle mie lamentale mi è stato detto che avremmo goduto di servizi quali Wi-Fi o concierge ., se non hai soldi per pagare resti per strada a dormire!. la camera è minuscola per quattro senza nemmeno un armadio in grado contenere vestiti per una sola persona! risultato che sei obbligato a lasciare i vestiti in valigia e non puoi nemmeno camminare in camera. il bagno è imbarazzante per quanto piccolo, .la colazione è mediocre e non è compreso nemmeno un espresso o un cappuccino (se li vuoi paghi 6$), non c’è una sala ma si deve andare nel ristorante collegato e ci sono attese lunghissime (20 minuti per una cioccolata calda per i miei bambini). i servizi sono scadenti camerieri scortesi (al contrario di quando vai a cena). ho chiesto un adattatore per caricare iphone 15 ma nel nostro meraviglioso (!!) Hilton mi hanno invitato ad andare a compramelo fuori. un giorno (il 28) abbiamo trovato al nostro rientro alle ore 19 la camera sporca con la scusa che avevamo lasciato i pigiami sul letto. la reception molto scortese (il solito giovane che che ci aveva accolto il 25 alle ore 16) mi ha invitato a “rilassarmi” alle mie proteste.
Soggiorno di 5 notti ad aprile 2024

8/10 Buono

Andrea

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Struttura molto ben posizionata . Zona abbastanza viva , ci si trova fra la 5 e la 6 Ave . Struttura comoda e pratica . Pulizia quasi perfetta. Wi-Fi scarso .
Soggiorno di 10 notti a ottobre 2023
Risposta di Customer Service, il giorno 21 ott 2023
Andrea, apprezziamo la tua recensione. Hai sottolineato la posizione privilegiata di Martinique New York on Broadway, Curio Collection by Hilton, nonché il comfort e la praticità delle nostre strutture. Siamo anche lieti di sapere che la pulizia ha soddisfatto standard quasi perfetti. Per quanto riguarda il Wi-Fi, il tuo feedback è prezioso e ci segnala un'area in cui potremmo concentrarci per migliorare l'esperienza dei nostri ospiti. Non vediamo l'ora di darti nuovamente il benvenuto alla tua prossima visita a New York.

10/10 Eccellente

Donato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This structure is eccelent!
Soggiorno di 8 notti ad agosto 2023
Risposta di Customer Service, il giorno 31 ago 2023
Donato, it's wonderful to hear that you appreciate the architecture of Martinique New York on Broadway, Curio Collection by Hilton. We're glad your stay met your expectations, and we hope to welcome you back in the future.

6/10 Soddisfacente

Paola

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
Camera troppo piccola. L’addebito forzato di 35$ al giorno eventualmente da spendere per colazione o cena senza essere preavvertita prima
Soggiorno di 5 notti a luglio 2023
Risposta di Martinique on Broadway, il giorno 19 lug 2023
Thank you for your feedback!

8/10 Buono

Maurizio

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Struttura in posizione centrale, ottima per potersi spostare anche a piedi verso i principali punti di Manhattan.
Soggiorno di 1 notte a giugno 2022
Risposta di General Manager, il giorno 15 giu 2022
Dear Maurizo, Our prime location is just one of the reasons guests love to stay with us at Martinique New York on Broadway, Curio Collection by Hilton, so we're happy to hear that you appreciated that as well. Please come back and see us again soon. Thank You, Dan B., General Manager

6/10 Soddisfacente

ELISA, Firenze

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Soggiorno di 3 notti ad aprile 2022

8/10 Buono

GODWIN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Access to lots of places
Soggiorno di 6 notti ad aprile 2024
Risposta di Customer Service, il giorno 1 mag 2024
Godwin, it's wonderful to hear of your appreciation for Martinique New York on Broadway, Curio Collection by Hilton's prime location, providing easy reach to many attractions. Your feedback is valued and we're thrilled to have been your chosen stay. We look forward to your next visit.

8/10 Buono

Dianne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024

10/10 Eccellente

Mark

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Location great for Empire State Building
Soggiorno di 4 notti ad aprile 2024
Risposta di Customer Service, il giorno 30 apr 2024
Mark, we're pleased to hear that the location of Martinique New York on Broadway, Curio Collection by Hilton suited your preferences, bringing the glitz of the Empire State Building within easy reach. Thank you for sharing your positive feedback. We hope to welcome you back in the near future.

10/10 Eccellente

Jeffrey, Watertown

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Always some construction going on.
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 28 apr 2024
Jeffrey, we acknowledge your observation about ongoing construction activities. Such projects are part of our regular efforts to enhance our guest experience at Martinique New York on Broadway, Curio Collection by Hilton, while causing as minimal disruption as possible. We appreciate your patience and understanding during this process.

8/10 Buono

Genie

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 28 apr 2024
Thank you for sharing your thoughts with us, Genie!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Martinique New York on Broadway, Curio Collection by Hilton. Thank you and have a lovely day!

10/10 Eccellente

Rebecca

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We LOVED Martnique! Our room was adorable, clean and comfortable. The location is great. And the best part was the staff--they were amazing. The door man, Jose, greeted us on our first day there and set the tone for us to have a fantastic trip. He was so nice and helpful, and he gave us great ideas for what to do in the city while we were there. We'll always stay at Martinique when we're in town.
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 25 apr 2024
Rebecca, your high praise for Martinique New York on Broadway, Curio Collection by Hilton is truly appreciated. We're delighted you found our rooms charming, immaculate and cozy. We're also thrilled that Jose, as well as our other team members, were able to make your stay memorable with their friendly assistance. We look forward to being your preferred choice for accommodations whenever you're in town.

2/10 Terribile

Jonid

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The room was too way small. For sure was for one person as the bed was twin! Very very noisy hotel! They vacuum the carpet @ 5 pm for 30 min! They woke up me again in early morning on sunday vacuuming carpet again! Overall very bad experience for an very expensive hotel.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 23 apr 2024
Jonid, we're sorry to hear that your experience did not meet your expectations. On your concern about room size and noise level, we'll ensure your feedback is taken into consideration and used to reassess our cleaning schedule as we know how important restful sleep is. We understand that our prices may be higher compared to other hotels, and this comes with an assurance of quality room service and other amenities. We hope to have the opportunity to better serve you in the future.

8/10 Buono

chiahui

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 24 apr 2024
Chiahui, it's stimulating to see a positive rating for your stay at Martinique New York on Broadway, Curio Collection by Hilton. The team members always strive to provide an exceptional experience for valued guests like you. Your feedback is much appreciated, and we hope to have the opportunity to welcome you back soon.

10/10 Eccellente

Paul

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property is right on the subway system and Herald Square, and around the block from Empire State Building. Very good Koreatown restaurants nearby!
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 22 apr 2024
Paul, the Martinique New York on Broadway, Curio Collection by Hilton thanks you for taking the time to share your experience. We're thrilled to hear our prime location made for an enjoyable visit, providing convenient access to transportation and notable landmarks. Isn't it wonderful to have good Koreatown restaurants just a stone's throw away? Your feedback is appreciated and we hope to welcome you back soon.

6/10 Soddisfacente

Soojin

Viaggio con la famiglia
Mi è piaciuto: Servizi
It has great location for travel and close to Korean town. The necessary things are well equipped, and I didn't feel any discomfort during my stay. However, there is too much dust in the room, and it charges an additional $40 per day without prior notice. I think guests should be able to know the additional amount when making a reservation.
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 21 apr 2024
Soojin, thank you for sharing your thoughts and appreciating our convenient location. It's heartening to hear that you appreciated our amenities and the seamless experience provided during your stay. Your comments about the room cleanliness have been noted and will be shared with our housekeeping team for improvement.Regarding the unexpected additional charges, we would want to clarify that there is a 40 Daily Mandatory Destination charge which includes premium internet access, daily food & beverage credit, and other benefits, as part of your reservation. We understand how important clear communication is and will work towards making this information more accessible at the time of booking in the future. Thank you for choosing our property for your stay.

8/10 Buono

Erick Juan Manuel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Todo excelente, excepto el manager del restaurante, muy grosero y lejos de tener una mala actitud, nunca lo vi hacer otra cosa. A mi esposa y a mi en 3 ocasiones no nos saludo solo nos pidió dayos, nunca se aseguro del servicio ni pregunto sobre mi estancia, muy mal, hace que todo lo bueno del hotel se olvide
Soggiorno di 7 notti ad aprile 2024
Risposta di Customer Service, il giorno 19 apr 2024
Erick, es fantástico saber que disfrutó de la mayoría de los aspectos de su estadía en Martinique New York on Broadway, Curio Collection by Hilton. Sin embargo, lamentamos enterarnos de las interacciones poco satisfactorias en nuestro restaurante. Sus comentarios son esenciales para ayudarnos a mejorar y le agradecemos que se tome el tiempo para compartir su experiencia. Le aseguramos que esto no es indicativo de nuestra hospitalidad habitual y sin duda abordaremos sus puntos con los miembros de nuestro equipo. Esperamos tener la oportunidad de brindarle una mejor experiencia en futuras visitas.

4/10 Scarso

Alex

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Attention bien vérifiez les notes en partant Ils essayent de facturer double ou des extras inexistants
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 17 apr 2024
Alex, mes sincères excuses pour tout malentendu concernant le processus de facturation. Garantir la clarté des accusations est de la plus haute importance pour nous. S'il y a eu confusion, c'est certainement regrettable. Nous sommes certainement à l’écoute de vos préoccupations et nous travaillerons à améliorer ces domaines. Nous nous efforçons toujours de fournir un excellent service, des valeurs et une transparence à nos précieux clients. Nous espérons sincèrement que nous aurons l'occasion de nous rattraper lors d'une prochaine visite.

4/10 Scarso

jenn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The place was nice and a great location, but they surprise you with a $47/night extra fee that's "mandatory." This is on top of all the other fees that are charged prior to your arrival. This "surprise" should be included before I commit to staying.
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 16 apr 2024
Jenn, it's regrettable to hear there were discrepancies regarding our fees. We aim to be forthright about our pricing policy. On bookings taking place after April 9th, 2024, a 40 daily mandatory destination charge is in place which includes various benefits including a daily 15 food and beverage credit, premium guest internet access, and other amenities. We try our best to be transparent and do notify this to our guests prior to their booking. We trust this explains the charge and will ensure continued improvements in clarification for our guests.

4/10 Scarso

Fadi

Overpriced and rundown
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 13 apr 2024
Fadi, it's regrettable to hear that your recent stay didn't meet your expectations. Please be assured measures are continually taken to maintain the venue in a well-kept condition. We value your feedback and the insights provided will guide our continuous enhancement efforts. We hope for another opportunity to provide a more satisfying experience in the future.

8/10 Buono

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great hotel in a fantastic location. Super easy to get around the city or wherever else you need to be. Staff were exceptional. Only drawback are slow elevators and when one went down, there were long waits to get into one.
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 13 apr 2024
David, it's pleasant to hear that Martinique New York on Broadway, Curio Collection by Hilton's prime location made navigating the city a breeze for you and that our team members significantly enhanced your stay. We regret the minor inconveniences caused by the elevator speed and occasional delays. We eagerly continue to refine our services for optimal guest satisfaction. We hope to welcome you back soon for another positive experience.

8/10 Buono

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great position
Soggiorno di 5 notti ad aprile 2024
Risposta di Customer Service, il giorno 12 apr 2024
John, thank you for acknowledging the great location of Martinique New York on Broadway, Curio Collection by Hilton. It is indeed an advantage for our guests, enabling easy access to many NYC attractions. We're glad you found it beneficial and we look forward to welcoming you again.

10/10 Eccellente

Ingrid

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Super hotel fijn personeel en mooi op loopafstand.
Soggiorno di 6 notti a marzo 2024
Risposta di Customer Service, il giorno 12 apr 2024
Ingrid, we zijn blij dat je zo'n uitstekend verblijf bij ons hebt gehad in Martinique New York op Broadway, Curio Collection by Hilton. Het is mooi om te horen hoeveel u de locatie van ons hotel en onze attente teamleden heeft gewaardeerd. We kijken reikhalzend uit naar uw volgende bezoek bij ons voor nog een geweldige ervaring.

10/10 Eccellente

Mario

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location, pleasant and clean room. Staff is courteous. Easy walking to subway, shopping and nice restaurants.
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 11 apr 2024
Mario, we're thrilled to hear your stay at Martinique New York on Broadway, Curio Collection by Hilton was enjoyable. It's encouraging to know that the easy access to transportation, shopping locations, and dining establishments helped enhance your experience. We're glad our team members showed courtesy and you appreciated the cleanliness of your room. We look forward to welcoming you back on your next visit to New York.

8/10 Buono

george

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Quiet rooms staff was friendly and hotels was clean.
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 11 apr 2024
George, it pleases us to know that the Martinique New York on Broadway, Curio Collection by Hilton provided you with a serene atmosphere. We're delighted to hear that our team members were friendly, and you found our hotel spotless. Your feedback is much welcomed and we anticipate your next visit.

10/10 Eccellente

Manreet, Mountain House

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good!
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 10 apr 2024
Manreet, it's fantastic to read such a concise and affirmative review for Martinique New York on Broadway, Curio Collection by Hilton. We are delighted you enjoyed your stay and hope we have the pleasure of welcoming you back soon.

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti ad aprile 2024
Risposta di Customer Service, il giorno 11 apr 2024
Michael, we're thrilled to hear that your stay at Martinique New York on Broadway, Curio Collection by Hilton met your expectations! It's lovely to know our dedication to our guests shines through and we look forward to welcoming you back in the future for another fantastic experience.

8/10 Buono

Marianne

Soggiorno di 5 notti ad aprile 2024
Risposta di Customer Service, il giorno 29 apr 2024
Marianne, thanks for the positive rating at Martinique New York on Broadway, Curio Collection by Hilton. We're delighted our services met your expectations. We hope your next stay with us will exceed them.

10/10 Eccellente

Mallory

Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 28 apr 2024
Thank you for the 5 out of 5 rating, Mallory!We're thrilled to see how much you enjoyed staying at Martinique New York on Broadway, Curio Collection by Hilton. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 Eccellente

Jenny

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean, nice room, perfect location
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 8 apr 2024
Jenny, it's wonderful to hear that you found your accommodation at Martinique New York on Broadway, Curio Collection by Hilton refreshingly neat and comfortable. We greatly appreciate your compliment about our prime location. It's always heartening to know guests are experiencing the best of what we aim to offer. We look forward to hosting you again soon.

10/10 Eccellente

Jason

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 6 apr 2024
Jason, it's fantastic to know your stay at Martinique New York on Broadway, Curio Collection by Hilton was positive. We're delighted to know your visit was enjoyable and we look forward to welcoming you back in the future.

8/10 Buono

Kellie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very convenient to the subway, Penn Station and shopping.
Soggiorno di 4 notti a marzo 2024
Risposta di Customer Service, il giorno 4 apr 2024
Kellie, we're delighted to hear how pleased you were with the prime location of Martinique New York on Broadway, Curio Collection by Hilton. The close proximity to local amenities such as the subway, Penn Station, and shopping outlets truly make your stay easier and more enjoyable. We're looking forward to welcoming you back.

6/10 Soddisfacente

Ming

Mi è piaciuto: Pulizia, personale e servizio, servizi
Extra $40/ night mandatory charges only for dinner in the hotel. Except for that, hotel is clean and surprisingly quiet in midtown manhattan
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 4 apr 2024
Ming, we appreciate your observations on the quiet ambiance and cleanliness of Martinique New York on Broadway, Curio Collection by Hilton. We understand your remarks about the dining charges and it is essential for us to make sure all our guests experience is straightforward and as expected. It's encouraging to hear that you enjoyed the calmness of our location despite being situated in the city center. Your satisfaction remains a top priority and we hope to have the privilege of providing you with another comfortable stay in the future.

4/10 Scarso

DIANA

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e servizi
It is very well located. The room is tiny but clean. However, We were traveling with a kid that needs medication to be refrigerated and ice packs frozen in order to travel with the medication. The rooms don’t have freezer. We had to rent one but it didn’t have a freezer to freeze the ice packs. We only needed the small ice packs to be frozen for our return flight and the manager and the person at the lobby were anything but helpful. We could not find any solution to freeze the ice packs for a couple of hours. We travel a lot and this is the first time a hotel couldn’t help us. There is usually a fridge with freezer in a hotel and there is always someone willing to help except for this hotel.
Soggiorno di 5 notti a marzo 2024
Risposta di Customer Service, il giorno 3 apr 2024
Diana, we're sorry to hear about the difficulties you experienced, particularly regarding the need for medicine storage. We recognize the importance of such matters and deeply regret any inconvenience you face. The concern with our room amenities not fully meeting your needs will be addressed, and the perceived lack of support you noted is disheartening. Our team members aim to provide solutions and ensure comfort for our guests in all situations. We take your feedback seriously and will use it to review and improve our services. We truly hope we can welcome you back for a more positive experience.

2/10 Terribile

Stephane

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Since last time we were there (March 2023) they added a 'fee' of over 45 USD to force us to spend in there establishment. The coffee shop is full most of the time, and the daily 'credit' of 40 USD is not transferable to another day of the stay. Never seen anything like it. Plus my wife sprained her ankle and they were not of any help: no crutches, no wheelchair we had to do it by ourselves while they were looking. I rarely write bad reviews but this hotel deserve one. I am very surprised that the HILTON banner accepts that type of behaviour!
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 3 apr 2024
Stephane, apologies for the incident regarding the daily credit and for any inconvenience you may have experienced. It's unfortunate to hear that our hotel's amenities did not meet your expectations. We take your feedback to heart and will look into making changes to improve the experience for future guests.Regarding your statement about Hilton, we assure you that all establishments under its umbrella strive to embody values such as excellence and hospitality. We deeply regret that your stay has tarnished your view of the brand. Please know that this experience does not represent the level of service we anticipate our guests to have and we are committed to restoring your faith in us. Thank you for sharing your concerns and being a valuable guest.

10/10 Eccellente

Jennifer

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was so friendly and the location was central for all we had planned to do. Subway was right outside of the building.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 3 apr 2024
Jennifer, we're thrilled that you had a memorable stay at Martinique New York on Broadway, Curio Collection by Hilton. Having our location work perfectly for your plans, and finding our team members exceptionally warm certainly makes a difference. Isn't having the subway access close such a convenience? We hope to welcome you back in the near future for another wonderful experiences.

10/10 Eccellente

David M

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice lobby, great food!
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 1 apr 2024
David, we're thrilled to hear about your enjoyable experience at the Martinique New York on Broadway, Curio Collection by Hilton. It's fantastic that you appreciate our inviting lobby and exceptional food offerings. We look forward to serving you again in the future.

8/10 Buono

Saadiya

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This was a good find, very convenient to everything but also clean and huge lobby with lots of options for everything nearby. I would say front desk staff were not that friendly, however the concierge and the cafe people were very pleasant. They should accommodate earlier check ins if the room is ready. We got there at 3 for a 4 pm check in and the lobby was overcrowded. Bed was comfortable, room was clean but very small. Will probably stay here again if the price is the same. Also they have a $41 USD a night fee untop of the regular rate. They give it back to you in credits for their restaurant so heads up.
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 31 mar 2024
Saadiya, it's great to hear that our property was a good find for you due to its convenience and cleanliness, as well as the charming and spacious lobby. It's also encouraging to learn that our concierge service and café colleagues enhanced your stay. We appreciate your feedback about your interaction with some of our team and early check-in. Be rest assured, it will be addressed. We're sorry to learn about the fee details. Our destination fee is designed to provide guests with value-added services. Still, we value your insights and will certainly take these into consideration as we strive to continuously improve upon our service. We're looking forward to welcoming you back at Martinique New York on Broadway, Curio Collection by Hilton, the next time your travels bring you to the city.

6/10 Soddisfacente

Yuttapon

Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 1 apr 2024
We appreciate you taking the time to share your feedback, Yuttapon.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

10/10 Eccellente

Matthew

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Really nice, clean hotel with friendly staff in a great location.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 31 mar 2024
Matthew, it's delightful to see your positive feedback about the Martinique New York on Broadway, Curio Collection by Hilton. It's wonderful that our prime location, cleanliness, and amiable team members made your experience a pleasant one. Thanks for your kind words, and we'd love to host you again.

4/10 Scarso

Sherry

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Bed bugs ruin everything. Rooms are too small.
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 29 mar 2024
Hello Sherry,Please call the hotel directly so our dedicated Front Office Team can address this concern. Your safety and satisfaction is of the highest importance to us.

8/10 Buono

erdem can

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Yes good materiale
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 28 mar 2024
Erdem Can, it's wonderful to hear that your experience at Martinique New York on Broadway, Curio Collection by Hilton was satisfactory. Thank you for sharing your kind words. The team looks forward to welcoming you back soon.

4/10 Scarso

Sonya

Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 15 apr 2024
Thank you for sharing your feedback, Sonya.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

10/10 Eccellente

Clayton

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Will definitely stay here again
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 26 mar 2024
Clayton, it's wonderful to read about your positive experience at Martinique New York on Broadway, Curio Collection by Hilton. We're thrilled that you're considering us for your future trips. Our team members look forward to welcoming you back soon!

10/10 Eccellente

Karla

Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 14 apr 2024
Thanks for sharing this perfect rating, Carla!We're thrilled to hear you enjoyed your stay at Martinique New York on Broadway, Curio Collection by Hilton! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

6/10 Soddisfacente

Lauren

Viaggio con la famiglia
Adequate but not inspiring or exciting
Soggiorno di 5 notti a marzo 2024
Risposta di Customer Service, il giorno 20 mar 2024
Lauren, we appreciate your thoughts regarding your stay. The aim is to provide a memorable experience and it appears we missed the mark during your visit. We're taking these insights into account as we constantly strive for improvement. We do hope you'll choose us for another chance to offer a more exceptional experience in the future.

10/10 Eccellente

Cassandra

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Excellent staff. Beautiful hotel. Great restaurant
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 19 mar 2024
Cassandra, thank you for sharing your wonderful experience at Martinique New York on Broadway, Curio Collection by Hilton. We're thrilled to hear that our team's excellent service, the hotel's beauty, and the dining experience stood out for you. Your positive remarks are greatly appreciated and we can't wait to welcome you back soon.

10/10 Eccellente

Suresh

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
What more to expect, when the stay is at an accessible place like this one
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 14 mar 2024
Suresh, thank you for your kind words. At Martinique New York on Broadway, Curio Collection by Hilton, we take pride in our prime location and are delighted to hear it enhanced your stay. We look forward to welcoming you back in the future.

10/10 Eccellente

HyunJung

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Its the second time I've stayed at this property. I returned because of it's safety, cleanliness, and convenience. I love that it's in the heart of Ktown with a large subway station practically underneath of it. I was there for seven nights this time and I really wish that I had a small fridge in my room.
Soggiorno di 7 notti a febbraio 2024
Risposta di Customer Service, il giorno 13 mar 2024
HyunJung, we appreciate your return visit to Martinique New York on Broadway, Curio Collection by Hilton and are pleased to hear that our central location and cleanliness met your expectations. We acknowledge your desire for a small fridge during longer stays and have noted your feedback for our continual efforts to enhance guest experience. Should you stay with us again, please feel free to approach our team members to explore the possibility of accommodating such requests. Cheers to more memorable stays.

8/10 Buono

ANNE

Mi è piaciuto: Pulizia
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Soggiorno di 3 notti a marzo 2024