Hotel con servizio concierge a Norwich

“The photos look way better than the reality. Down to the lack of basic kitchen items (coffee maker, salt/pepper, sharp knife) and the cheapest hangers imaginable (that don't have hooks, so you can't steal them--as if!), and pillows that were ancient and barely pancake-thick, and a hair dryer that faintly hummed (where did they find such poor items?), it was a sub-par experience. It's on a busy intersection, so expect traffic noise. The floors look like wood but are cold lino. The walls need...