“bit of tlc, for example the skirting boards were all knocked and the shower was leaking quite badly. Staff were friendly and helpful. Breakfast was very good.”
“This property is absolutely unique, a 15th century building restored and updated in a charming way. The staff are all wonderfully friendly and helpful. Our bedroom was spacious, comfortable and the bathroom is luxurious! Thank you for the loveliest stay of our holiday.”
“Room nice and spacious. Breakfast great. Restaurant lovely
Carpets need a good clean in accommodation.
Noisy deliveries from 7am.
We put drinks on room during day time; then were charged for all of them on dinner receipt (therefore we were charged service charge on daytime bar drinks). Bizarre given we had added card to room for that exact purpose (I didn’t want to have a card allocated to room, but was told it wasn’t optional, then had bill presented at dinner anyway). Was almost like they...
“It started badly when, upon entering the room, there was a smell of cigarette smoke. Clearly, the room should have been decommissioned until it could be properly cleaned and fumigated.
As the property operates on an automated basis (the key is retrieved from a key safe with a code supplied by email), there was no receptionist on duty. Luckily, we managed to find a helpful cleaner who was still on the premises, who was able to arrange for an alternative room.
Although better, the room did not...
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