Resort e hotel con spa a Old Town Edinburgh

“Beautiful and cosy place just few steps away from the center. The atmosphere is exactly what you are expecting from a Scottish Hotel. Unfortunately for 2nights we had some problems with the heating and the noise the radiator was making. After the first night, when I showed the reception our concern, they told us that someone would have fixed it. None did. After the second night, at the check out I expressed again our concern and disappointment. The person at the desk checked what was not done....

“Nel complesso ci siamo trovati bene tutti gentili e bravi unico inconvenoente il primo giorno si sono dimenticati di farci la stanza e prontamente hanno chiamato per pulirla,al nostro rientro la stanza era fatta ma non è stata aspirata,l'abbiamo tenuta cosi poi dal secondo giorno tutto ok,l'idromassaggio non era funzionante(forse per guasto).”