Hotel con servizi business a Phuket

“This was the only bad experience in this wonderful country, that is Thailand. I arrive at 14.30 at the hotel, i booked specifically this one for Splash (water park) , the problem was that from 15.30 to 17.15 i was waiting my luggage in the room. I call them several times, to have it in time to go to splash for mi kids. Result: splash closed at 17.30, and my kids crying realized that they could not have access. They also stopped my room telephone to avoid my complains. Another particular to say...

“Better food options since it is a remote area and it is difficult to get food on time”

“Only one llittle issue to mention. Twice we had troubles in getting our room cleaned. Cleaning staff works very hard, but they are obviously not enough. Our last night at the Hotel the cleaners came to clean the room at 5.10 pm, and we had to send them away , as we had spent the whole day on the beach and were tired and in need of rest.The problem lies not with the staff, but with whoever is managing the Hotel. For the price Marriott charge clients I would expect better organization.”