Thank you very much for taking part of your time in sharing your review for our resort on this media.We are very pleased to determine from your comments that you have enjoyed an incredible vacation experience where all your expectations were met and we look forward to having the opportunity to serve you again soon.Sincerely, El Cid Resorts.

What a great pelasure to have the opportunity to be part of this recent vacation.It is a joy to determine in your evaluation score that this visit to our facilities has been pleasant despite the situation mentioned in this review, however, you can be certain that we continue working on the improvements in our beach area.We look forward to having the opportunity to serve you again soon.Sincerely, El Cid Resorts.

First of all, we would like to thank you for this review of our facilities based on your stay with us.We feel happy to identify in your comments that this stay at Hotel Marina El Cid for you and your family was totally positive and satisfactory, however, we understand your concerns in regard to the beach situation, and we can assure you we have not lowered our guard and continue to work on the improvements that the las hurricanes and weather changes, as well as the arrival of seaweed, has impacted our seashore to be able to offer the service that has distinguishes our resort.We look forward to having the opportunity to serve you again soon.Best regards, El Cid Resorts.

What a great pleasure to have the opportunity to receive your rating on this platform.We are more than happy to realize in your post that our resort and the service from our staff meet your expectations.For all of the members of Hotel Marina El Cid Spa and Beach Resort, It will be a privilege to have another opportunity to welcome you back in the future.Sincerely, El Cid Resorts.

How kind of you to take a minute of your time and share your excellent rating for our resort on this website.We are very pleased to realize in your score that you enjoyed an incredible experience at our resort.We hope to have the opportunity to serve you again in the future.Cordially,El Cid Resorts.

First of all, we would like to thank you for this review of our facilities based on your stay with us.We feel happy to identify in your comments that this stay at Hotel Marina El Cid was positive and satisfactory, however, we understand your concerns concerning the beach situation, we can assure you we have not lowered our guard and continue to work on the improvements that the las hurricanes and weather changes, as well as the arrival of seaweed, has impacted our seashore to be able to offer the service that has distinguishes our resort.We look forward to having the opportunity to serve you again soon.Best regards, El Cid Resorts.

Thank you very much for taking part of your time to qualify our service through this platform.We are happy to identify in this review that you have enjoyed a positive experience at our resort and we look forward to having the opportunity to serve you again soon.Cordially,El Cid Resorts.

What a great pleasure to have the opportunity to receive your rating on this platform.We are more than happy to realize in your post that our resort and the service from our staff meet your expectations.For all of the members of El Cid Resorts, It will be a privilege to have another opportunity to welcome you back in the future.Sincerely, El Cid Resorts.

What a great pleasure to have the opportunity to receive your rating on this platform.We are more than happy to realize in your post that our resort and the service from our staff meet your and your familys expectations.For all of the members of Hotel Marina El Cid Spa and Beach Resort, It will be a privilege to have another opportunity to welcome you back in the future.Sincerely, El Cid Resorts.

Thank you very much for sharing your positive rating to our resort on Expedia.We are delighted to determine on your qualification that you enjoyed a wonderful vacation experience at our resort.We hope you return to El Cid and Puerto Morelos very soon.Sincerely,El Cid Resorts.

What a great pleasure to have the opportunity to receive your positive qualification for our resort.We are very happy to identify that you had a pleasant vacation experience at our resort and we hope to have the privilege of serving you again in the future.Cordially,El Cid Resorts.

First and foremost, we would like to thank you for sharing your evaluation of our facilities during this recent visit to our resort.It is a shame for us to conclude that your stay at El Cid has caused you dissatisfaction. Although determining that your expectations were not met disappointed us, we will be very pleased to share your feedback with our administration to work on your comments and continue offering you the level of service that has distinguished us through the years.We hope you can give us a second opportunity to serve you and recover your trust in us.Cordially,El Cid Resorts.

First of all, we would like to thank you for this review of our facilities based on your stay with us.We feel happy to identify in your comments that this stay at Hotel Marina El Cid was positive and satisfactory, however, we understand your concerns about the beach situation, we can assure you we have not lowered our guard and continue to work on the improvements that the las hurricanes and weather changes, as well as the arrival of seaweed, has impacted our seashore to be able to offer the service that has distinguishes our resort.We look forward to having the opportunity to serve you again soon.Best regards, El Cid Resorts.

First of all, we would like to thank you for your confidence and this review of our facilities based on your stay with us.We feel happy to identify in your comments that this stay at Hotel Marina El Cid was positive and satisfactory, however, we understand your concerns regarding the beach situation, we can assure you we have not lowered our guard and continue to work on the improvements (always in the friendliest way to our environment, marine wildlife and flora) that the las hurricanes and weather changes, as well as the arrival of seaweed, has impacted our seashore. To be able to offer the service that distinguishes our resort.We look forward to having the opportunity to serve you again soon.Best regards, El Cid Resorts.

Thank you very much for taking part in your time to evaluate our facilities on this media.we are glad to determine on this review that all in all this has been a positive vacation experience, nevertheless, we are sorry about the events that happened during your stay we can guarantee you that these situations were executed in order to avoid bigger inconveniences in our service, we hope you can accept our apologies about this matter. However, you can be certain that our team is working on the necessary actions to improve our preventive maintenance program to preserve the level of service that we set ourselves to deliver.It will be a great pleasure to welcome you back to our resort soon.Cordially, El Cid Resorts.

What a great pleasure to have the opportunity to receive your positive qualification for our resort.We are very happy to identify that you had a pleasant vacation experience at our resort and we hope to have the privilege of serving you again in the future.Cordially,El Cid Resorts.

Thank you very much for granting us the opportunity to receive your comments on this media.We are very glad to hear that this experience at our resort has been a wonderful holiday.We look forward to having the opportunity to continue being your hosts in the future.Sincerely,El Cid Resorts.

Thank you very much for qualifying our resort through this platform.We are glad to determine in this high qualification and positive remarks that our resort has met all your expectations.We look forward to having the pleasure of greeting you again in the near future.Sincerely, El Cid Resorts.

Thank you very much for sharing your positive rating of our resort on this platform.We are delighted to determine from your comments that each of your visits to our resort is a completely wonderful vacation experience.We hope you return to Hotel Marina El Cid very soon.Sincerely,El Cid Resorts.

What a great pleasure to have the opportunity to receive your positive qualification through this platform.We are very happy to determine in your comments that this visit to our resort was positive and satisfactory.We look forward to having the opportunity to welcome you back soon.Best regards,El Cid Resorts.

First off, we would like to extend our appreciation for sharing with us your qualifications for our resort based on this recent stay.As far as we can interpret in your rating you had a good time during your stay at our resort.We hope you return to our resort very soon, we will be glad to serve you again.Best regards,El Cid Resorts.

First off, we would like to thank you for taking the time to share your review of our resort on Expedias platform.We are very pleased to determine that this vacation has been a wonderful vacation experience.On the other hand, we would like to thank you also for sharing your observations about our room service you can be certain that your comment does not fall on deaf ears and we will make sure to share them with the proper areas to continue offering you the best level service.We look forward to having the pleasure of welcoming you back to our facilities in the future.Sincerely, El Cid Resorts.

Thank you very much for taking the time to qualify our service and facilities on this media.We feel happy to determine from your comments and your positive score that this recent stay has been a pleasant holiday and we look forward to having the opportunity to serve you again soon.Cordially, El Cid Resorts.

First of all, we would like to thank you for your confidence and this review of our facilities based on your stay with us.We feel happy to identify in your comments that this stay at Hotel Marina El Cid was positive and satisfactory, however, we understand your concerns regarding the beach situation, we can assure you we have not lowered our guard and continue to work on the improvements (always in the friendliest way to our environment, marine wildlife and flora) that the las hurricanes and weather changes, as well as the arrival of seaweed, has impacted our seashore. To be able to offer the service that distinguishes our resort.We look forward to having the opportunity of serving you again soon.Best regards, El Cid Resorts.

Thank you very much for sharing your evaluation of our facilities concerning this recent visit to our resort.We regret that your stay at El Cid has caused you dissatisfaction. We can assure you that our purpose has been to make our guests happy and make this visit an insurmountable vacation experience.We extend our apologies for the disturbances that occurred with your room reservations, we can guarantee you that we aim to serve you and we will not hesitate to work with our team as well as with our business partners to improve this area of our mutual service and continue meeting your expectations.We hope to have the opportunity to serve you again and show you all that our complex has to offer you in the future.Sincerely, El Cid Resorts.

We would like to start by thanking you for this recent stay at our resort.It is a shame to identify that this experience at our resort has not been completely pleasant due to the event that happened at the check-in time. We extend our apologies for the disturbances and the negative impression this has caused you.You can be sure that we worked with the involved areas to correct this as soon as possible, as well we are also happy to learn in our internal follow-up that our team respected the room reserve you presented in the room confirmation and reimbursed you the additional amount you paid for the upgrade.Once again we do apologize and we hope to have the opportunity to serve you again and restore your confidence in our complex in the future.Cordially, El Cid Resorts.

First of all, we would like to extend our appreciation for your time in sharing your experience at our resort with the users of Expedia.We are happy to receive your comments and identify that overall, this was a pleasant vacation. On the other hand, we thank you also for bringing to our attention your observations, we can assure you we aim to offer you the best service and we will be happy to share your feedback with the involved areas to properly follow your case and correct any deviation in our service.We look forward to having the opportunity of serving you again and showing you the improvements in our service soon.Cordially, El Cid Resorts.

First of all, we would like to thank you for this review of our facilities based on your stay with us.We feel happy to identify in your comments that this stay at Hotel Marina El Cid was positive and satisfactory, however, we understand your concerns concerning the beach situation, we can assure you we have not lowered our guard and continue to work on the improvements that the las hurricanes and weather changes, as well as the arrival of seaweed, has impacted our seashore to be able to offer the service that has distinguishes our resort.We look forward to having the opportunity to serve you again soon.Best regards, El Cid Resorts.

First and foremost, we would like to thank you for sharing your evaluation of our facilities during this recent visit to our resort.It is a shame for us to conclude that your stay at El Cid has caused you dissatisfaction. You can be certain that our mission has been to make our guests happy and create the most insurmountable vacation experiences.Although determining that your expectations were not met disappointed us, we will be very pleased to share your feedback with our administration to work on your comments and continue offering you the level of service that has distinguished us through the years.We hope you can give us a second opportunity to serve you and recover your trust in us.Cordially,El Cid Resorts.

Thank you very much for sharing your evaluation of our facilities concerning this recent visit to our resort.We regret that your stay at El Cid has caused you dissatisfaction. We can assure you that our purpose has been to make our guests happy and make this visit an insurmountable vacation experience.Although determining that your expectations were not met disappointed us, we will be very pleased to bring comments to our management's attention to the proper follow-up.We hope you can give us a second opportunity to serve you and recover your trust in us.Cordially,El Cid Resorts.

First and foremost, we would like to thank you for sharing your evaluation of our facilities in relation to this recent visit to our resort.It is a shame for us to conclude that your stay at El Cid has caused you dissatisfaction. You can be certain that our mission has been making our guests happy and create the most insurmountable vacation experiences.Although determining that your expectations were not met sadness us, we will be very pleased to share your feedback with our administration in order to work on your comments and continue offering you the level service that has distinguished us through the years.We hope you can give us a second opportunity to serve you and recover your trust in us.Cordially,El Cid Resorts.

What a great pleasure to have the opportunity to receive your rating on this platform.We have no words to express our happiness to realize in your review that our resort and the service from our staff meet your expectations is our most gratifying reward.For all of the members of Hotel Marina El Cid Spa and Beach Resort, It will be a privilege to have another opportunity to welcome you back in the future.Sincerely, El Cid Resorts.

First of all, we would like to thank you for your confidence and this review of our facilities based on your stay with us.We feel happy to identify on this evaluation that this stay at Hotel Marina El Cid was positive and satisfactory, however, we understand your concerns regarding the beach situation, we can assure you we have not lowered our guard and continue to work on the improvements (always in the friendliest way to our environment, marine wildlife and flora) that the las hurricanes and weather changes, as well as the arrival of seaweed, has impacted our seashore. To be able to offer the service that distinguishes our resort.We look forward to having the opportunity to serve you again soon.Cordially,El Cid Resorts.

What a great pleasure to have the opportunity to receive your positive qualification through this platform.We are delighted to determine in your comments that this visit to our resort was beyond your expectations.We look forward to having the opportunity to welcome you back soon.Best regards,El Cid Resorts.

First of all, we would like to thank you for your confidence and this review of our facilities based on your stay with us.We feel happy to identify in your comments that this stay at Hotel Marina El Cid was positive and satisfactory, however, we understand your concerns regarding the beach situation, we can assure you we have not lowered our guard and continue to work on the improvements (always in the friendliest way to our environment, marine wildlife and flora) that the las hurricanes and weather changes, as well as the arrival of seaweed, has impacted our seashore. To be able to offer the service that distinguishes our resort.We look forward to having the opportunity to serve you again soon.Best regards, El Cid Resorts.

Thank you very much for sharing your evaluation of our facilities concerning this recent visit to our resort.We regret that your stay at El Cid has caused you dissatisfaction. We can assure you that our purpose has been to make our guests happy and make this visit an insurmountable vacation experience.We extend our apologies for the disturbances that occurred with your room reservations, we can guarantee you that we aim to serve you and we will not hesitate to work with our team as well as with our business partners to improve this area of our mutual service and continue meeting your expectations.We hope to have the opportunity to serve you again and show you all that our complex has to offer you in the future.Sincerely, El Cid Resorts.

First off, I wish to thank you for qualifying our complex with this positive score on Expedias platform.We are pleased to determine in your qualification that this visit to our resort has been an excellent and enjoyable experience.We hope you return to our complex soon.Sincerely, El Cid Resorts.

First and foremost, we would like to thank you for sharing your evaluation of our facilities concerning this recent visit to our resort.It is a shame for us to conclude that your stay at El Cid has caused you dissatisfaction. You can be certain that our mission has been to make our guests happy and create the most insurmountable vacation experiences. Although determining that your expectations were not met disappointed us, we are very happy to identify in our follow-up that our team assisted you with this situation and offered you a reimbursement for the misunderstanding.We hope you can give us a second opportunity to serve you and recover your trust in us.Cordially,El Cid Resorts.

What a great pleasure to have the opportunity to receive your positive qualification through this platform.We are very happy to determine in your qualification that this visit to our resort was positive and satisfactory.We look forward to having the opportunity to welcome you back soon.Best regards,El Cid Resorts.

First and foremost, we would like to thank you for sharing your evaluation of our facilities during this recent visit to our resort.It is a shame for us to conclude that your stay at El Cid has caused you dissatisfaction. You can be certain that our mission has been to make our guests happy and create the most insurmountable vacation experiences.Although determining that your expectations were not met disappointed us, we will be very pleased to share your feedback with our administration to work on your comments and continue offering you the level of service that has distinguished us through the years.We hope you can give us a second opportunity to serve you and recover your trust in us.Cordially,El Cid Resorts.

What a great pleasure to have the opportunity to receive your rating on this platform.We are more than happy to realize in your post that our resort and the service from our staff meet your expectations.For all of the members of our team, It will be a privilege to have another opportunity to welcome you back in the future.Sincerely,El Cid Resorts.

Thank you very much for sharing your positive rating of our resort on this platform.We are delighted to determine from your qualifications that you enjoyed a wonderful vacation experience at our resort.We hope you return to El Cid very soon.Sincerely,El Cid Resorts.

First of all, we would like to thank you for this review of our facilities based on your stay with us.We feel happy to identify in your comments that this stay at Hotel Marina El Cid was positive and satisfactory. However, we understand your concerns concerning the beach situation, we can assure you we have not lowered our guard we continue working on the improvements that the past hurricanes and weather changes, as well as the arrival of seaweed, have impacted our seashore to be able to offer the service that has distinguished our resort.On the other hand, we certainly understand your concerns regarding the situations you detailed in this review from our staff, we can assure you that the proper follow-up will be executed to continue offering you and all our guests the level of service that distinguishes us.We look forward to having the opportunity to serve you again soon.Best regards, El Cid Resorts.

First off, we would like to extend our appreciation for sharing with us your qualifications for our resort based on this recent stay.As far as we can interpret in your rating you had a good time during your stay at our resort.We hope you return to our resort very soon, we will be glad to serve you again.Best regards,El Cid Resorts.