Thank you Marco for choosing our hotel during your stay in Quebec City, and for sharing your feedback.We're delighted that you enjoyed our great location and stylish rooms. It's wonderful to hear that our advance information and self-check-in process worked well for you, making your stay manageable.We're also pleased to know that you found our parking suggestion helpful.Your positive comments are greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in Quebec City.

Thank you for your kind words! We're thrilled to hear you enjoyed your stay and appreciated our hotel's charm and location. We hope to welcome you back soon!Clos Saint-Louis

Thank you for sharing your wonderful experience with us! We're thrilled to hear that our location and facilities met your expectations and that our staff made your stay even more special. We appreciate your recommendation and look forward to welcoming you back for another memorable visit in Old Quebec.Warm regards,Clos Saint-Louis

Thank you for taking the time to share your experience. I am glad to hear that you enjoyed the charm and location of our hotel. I apologize for the inconvenience with the access codes and the delayed response to your email. We are taking steps to ensure that these issues are addressed for future guests. We appreciate your understanding and look forward to welcoming you again.Clos Saint-Louis

Merci beaucoup pour votre recommandation ! Nous sommes ravis que vous ayez passé un agréable moment chez nous. Au plaisir de vous accueillir de nouveau.Clos Saint-Louis

Thank you for choosing our hotel for your visit to Quebec City! We're thrilled to hear that we could enhance your experience and make your holiday memorable. We hope to welcome you back soon!Clos Saint-Louis

Thank you so much for your positive feedback and wonderful comments. We will be more than glad to welcome you again next time you come visit!

Thank you very much Matthias, we're glad to see that you've enjoyed your stay and hope to see you again soon!

Thank you very much Douglas, we're glad to see that you've enjoyed your stay and hope to see you again soon!

Thank you so much for this positive feedback! Even if your stay was improvised, we are extremely happy to learn that you enjoyed your experience.We hope to see you again soon!

Merci beaucoup d'avoir pris le temps de partager votre avis positif ! Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et que notre environnement vous ait plu. Nous espérons avoir le plaisir de vous accueillir à nouveau bientôt pour une expérience tout aussi agréable.Codrialement,

Thank you very much for this positive feedback and wonderful comments! We are very glad to learn that you enjoyed your stay with us!

Merci beaucoup pour cette note parfaite ! Nous sommes très heureux d'apprendre que vous avez apprécié votre séjour parmi nous.

Merci beaucoup pour votre rétroaction positive. Nous sommes heureux que vous avez apprécié votre séjour parmi nous !

Merci beaucoup pour votre recommandation et votre excellent score ! Nous sommes ravis que vous ayez passé un agréable séjour parmi nous. Au plaisir de vous accueillir à nouveau très bientôt !

Merci beaucoup pour votre excellent score ! Nous sommes ravis que vous ayez apprécié votre séjour. Au plaisir de vous accueillir de nouveau très bientôt !

Dear Guest,Thank you for your 4/5 review! We're glad to hear the hotel met your expectations. Hope to welcome you back for an even better stay next time!Warm regards,

Thank you very much for this positive review and wonderful comments. We are very glad to learn that you enjoyed your stay with us.

Thank you so much for these wonderful comments and perfect review!We hope to see you again soon!

Thank you very much for this positive feedback. We will look carefully into why it was not clear that we operate a virtual front desk when you booked so it does not happen to any future guests.We hope to see you again soon!

Thank you very much for this positive feedback and wonderful comments. We are very happy to hear that you enjoyed your stay at our property and will definitely be looking into your comment about the other blanket on the bed.We hope to see you again soon!

Thank you very much for this positive feedback. We are very happy to hear that you enjoyed your stay.We hope to see you again soon!

Dear guest,Thank you for your glowing review! We're thrilled you loved our charming hotel, centrally located in Old Town Quebec. It's wonderful to hear you found the room super nice and enjoyed the easy parking. We appreciate your note about the stairs and luggage. Delighted you loved your stay and hope to welcome you back soon!

Dear guest,Thank you for your feedback! We're glad you enjoyed our beautiful hotel and appreciated our prime location. We'll certainly take note of your comment about the stairs. Hope to see you again soon!

Dear guest,Thank you for your glowing review! We're delighted you appreciated the historic charm of our hotel and its prime location in Old Quebec. It's wonderful to hear you enjoyed your spacious room and the nearby attractions. We truly appreciate your recommendation and hope to welcome you back soon!

Merci beaucoup pour votre aimable commentaire ! Nous sommes ravis que vous ayez passé un super séjour malgré notre système de réception virtuelle. Votre satisfaction est notre priorité, et nous sommes heureux que vous ayez apprécié votre expérience. Au plaisir de vous accueillir à nouveau bientôt !

Thank you for this amazing review, Jesse! We hope to see you again soon for another perfect stay in our City.

Thank you for this perfect score, Sherri! We're thrilled you loved your experience with us. We hope to have the pleasure of welcoming you again for another memorable stay!

Merci pour ce score parfait, Cindy ! Nous espérons avoir le plaisir de vous accueillir à nouveau pour un autre séjour mémorable.

Thank you for this great score, Atsushi! We're thrilled you enjoyed your experience, and we hope to see you again soon.

Merci beaucoup, Alexandre! Nous espérons avoir la chance de vous revoir bientôt.

Thank you very much for your enthusiastic review, Fabien! We are delighted that you had a wonderful night at our hotel and enjoyed the proximity to Old Quebec. We are glad that you also liked the room. Your warm recommendation means a lot to us. We hope to have the pleasure of welcoming you again on your next visit.

We're delighted that you had a great stay and are considering coming back! Thank you for your suggestion regarding the pillows. We will take note of your preference to provide more choices next time. We look forward to welcoming you again for another wonderful stay at Hotel Boutique Ophélia!

Thank you so much Anna for your positive feedback and wonderful comments! We are thrilled to learn that you enjoyed the hotel and its location. It is so fun to hear.We hope to see you again soon!

Bonjour,I am truly sorry to learn about this. It is not in our values at all here at Hôtel Clos Saint-Louis. Even if we are not on-site, we are always only a few minutes away. Guest satisfaction and customer service are a top priority for us, so I apologize if you didn't feel like this was the case. I will personally contact you today to know more about your stay.Thank you

Merci énormément pour ce beau commentaire et cette note parfaite ! Nous sommes très heureux d'apprendre que vous avez apprécié votre séjour parmi nous.En espérant vous revoir bientôt !

Dear guest,Thank you for the fantastic 5/5 rating! We're thrilled to hear you had such an enjoyable stay with us. Your feedback means a lot, and we hope to have the pleasure of welcoming you back in the near future!

Thank you for this great score, Nate! We're delighted you enjoyed your stay, and we hope to welcome you again soon.

Thank you so much for your fantastic review and perfect score! We're thrilled to hear that you had such a wonderful experience during your stay with us. It's always our goal to provide exceptional service and ensure our guests have a memorable time. We hope to have the pleasure of welcoming you back again soon for another fantastic stay!

Thank you for your lovely feedback! We're thrilled to hear that your stay with us was everything you expected for a romantic getaway. We can't wait to welcome you back soon for another memorable experience!

I'm glad to hear that everything met your expectations! Thank you for your kind words. We strive to provide a super nice and convenient experience for all our guests. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

Thank you so much for your fantastic review and perfect score! We're thrilled to hear that you had such a wonderful experience during your stay with us. It's always our goal to provide exceptional service and ensure our guests have a memorable time. We hope to have the pleasure of welcoming you back again soon for another fantastic stay!

Thank you for your lovely review! We're delighted to hear that you enjoyed our amazing location in a quiet and pleasant area, perfect for dining, shopping, and exploring historical sites. We apologize for any inconvenience regarding the WiFi in your room and appreciate your understanding. Your feedback helps us improve, and we hope to welcome you back for another enjoyable stay soon!

Thank you very much for your excellent review on Expedia! We are delighted that you had a pleasant stay. Your positive feedback is highly valuable to us. Feel free to come back and visit us again on your next trip. We would be delighted to welcome you again!

Merci beaucoup Jérémy pour cette rétroaction positive ! Au plaisir de vous revoir.

Merci beaucoup pour cette rétroaction positive ! Nous sommes très heureux que vous ayez apprécié votre séjour dans notre hôtel.

Thank you very much for your feedback. Your comments are noted and we will work with the team on these to improve our service. We hope the rest of the stay was up to your expectations and we hope to see you again soon!

Merci beaucoup Mariette, nous sommes heureux d'apprendre que vous avez apprécié votre séjour et que notre accueil virtuel était simple et bien expliqué.En espérant vous revoir bientôt !

Thank you for the positive feedback. We are glad to know you enjoyed your stay in our hotel!

Merci Stéphanie pour cette rétroaction positive ! Nous sommes heureux d'apprendre que vous avez aimé votre séjour.