Hotel a Alton

“While the staff were extremely friendly and nice, the hotel did not have a functioning swimming pool and we were told hadn’t had one for six months. That was a big disappointment. They also couldn’t explain how to connect to the WiFi. The hotel is basic. Given the lack of a pool I doubt I would stay there again.”

“Everything and everyone was great!”

“Clean room and nice bedding and towels. Bigger refrigerator with a freezer and produce tray. Air conditioning and shower water temperature was inconsistent in maintaining temperature. Nice outside pool and easy parking. Close to shopping and restaurants.”

“the room was newly remodeled. great space wonderful bed The staff was delightful very helpful. breakfast was good, aple”

“The rooms were clean but there were several people smoking right outside of the entrances. One of our rooms did not have a shower curtain upon arrival. I do have a question re: handicapped accessible rooms. The rooms were on the lower level- which was fine. BUT to get to the breakfast area room, you either walked up and around the outside of the building or climbed stairs. ALSO to use the shower, you had to be able to raise your leg at least 15 inches to clear the side of the tub. THEN TO STEP...

“I've stayed here before and my experience this time was terrible I will never book there again. The room had no air conditioning properly working, no TV working, the room was not properly cleaned. But because i stayed one night i assumed that why we were treated in that manner. Certain staff members were exceptionally Rude. Unprofessional behavior. They did attempt to accommodate but it was too late at that point. Mary. Was the worst ever, 😫 Mickey if that's even his name was slightly above...

“Friendly staff. Taylor parking is available large parking lot behind the building. Very easy for trailer access. Has cameras. Breakfast was slim pickings very disappointing.”

“Nice staff but the hotel is old and noisy ”

“The bed a pillows were super comfy, I slept very well. Breakfast was tasty and good variety, always had fruit available. Coffee was my favorite 😍”

“Staff is outstanding! Friendly and very helpful!!!”

“Clean room”

“Nice place to stay”

“While our room was clean and comfortable, A/C worked great, the shower needed some bleach work, door track was black and floor pan of shower was orange in spots. We checked in on a Thursday, kids used pool, Friday someone apparently barged in pool. We were told pool had to be drained, cleaned, refilled. Next 3 days, we never saw any of this being done. VERY DISSAPPOINTING as now the kids couldn't swim, 98° outside!!! A very faint apology with no amends from staff.”

“Personale molto gentile un po' fuori dal centro ”

“Everything was OK, but not terrific. The breakfast was great and the help there was excellent. The hotel in general was a bit rundown. I was there a few years back and it was in better shape.”

“NA”

“Clean and cheaper than most”

“This is a very nice hotel. The staff is helpful and the breakfast was delicious with gluten free options.”