Hotel a Arafat

“Clean room ar good”

“Front desk staff was rude, room was clean, shuttle service to haram was ok ”

“Throne was nice. Very clean. However, the service to get the room cleaned was not the best. I was staying there for 8 days. I only got room service once and that was also when I had to constantly ask for somebody to come up here and do it. That was not the best thing to happen and it was a little unprofessional ”

“فندق جميل ونظيف وتعامل راقي”

“Room condition, I changed twice my room first there was water leak from AC unit the second once was smell of cigarette and the hotel is non smoking. especially i choosed non smoking rooms”

“Breakfast was very good and most shops were closed.”

“Rooms not too clean ”

“Upon arrival, we were informed that our reservation was not recorded on their system despite presenting physical evidence. I was in state of Ihram and remained composed to proceed with our Umrah. Upon arrival approximately four hours later, no confirmation of our reservation was received. We contacted Expedia who subsequently sent an email to the manager. We finally arrived at our room around 5:30 pm. Awful experience which ruined it for entire stay at the hotel. Will never be staying here...

“Excellent service. Supporting staff especially Mr. Rafeeq who helped guided for shuttle and other amenities . Neat and clean environment. Cooperating staff. Thank you all for helping guests.”

“Oui”