Hotel a North Springfield

“Positive: staff at check in and check out were both very polite. Negative: Hallways smelled like weed and burning plastic. The entrance had overflowing garbage and the doors to enter the hotel were not locked anyone could walk the halls. You could hear people arguing at 2 am in the parking lot. When we first got in the room all the lamps and Tv were unplugged, the window was wide open. The room has serious water damage. The toilet had dried urine behind the seat, the door to the bathroom...

“It is a very old hotel, I would not stay there again”

“Potentially soaking the shower heads regularly to prevent mold/water buildup. I had to clean the showerhead before giving my minor child a shower/bath, and thankfully my husband didn't see it. The mini fridge was not "cold", I noticed the back wall was cracked and there was ice buildup coming through the break itself. The worker at check-in said that there was someone working to restore the TV services, but at check-out we were told they were updating the system entirely. The TV remote did not...

“Abbiamo soggiornato in questa struttura come tappa intermedia per arrivare alle cascate del Niagara. Scelta azzeccata. Hotel informale ma comodo e pulito.”

“Nobody at reception. I arrived at 9:15 pm and check in suppose to be until 12:00.Never got my room. I had to pay for another room somewhere else. ”

“The staff is always so kind and my kids love the little goody bag that they get at check in. The rooms are small but clean & cozy. You can't beat the price. ”

“A friendly face greeted us when we arrived. Was a welcoming room and very quiet. Would recommend for anyone to stay and I will stay again.”

“Ottima posizione, struttura comoda e pulita e a un prezzo ragionevole. Parcheggio gratuito e sempre disponibile”

“The staff charged me for the room instead of just the deposit and then gave me attitude when I informed them the room was paid through Expedia in full area. There excuse was that “third party bookings” give them a hard time. That is no excuse to double charge me and just try to hand me room keys like all is well. All is not well. You just charged me full price for the room and not the deposit. The “oh well” attitude from the staff was unbelievable. The lady also called me by an ungodly word...

“Warm indoor pool. Nice exercise room. Excellent hot breakfast too. King bed room was spacious and very comfortable. Very friendly and helpful staff. Very happy...no complaints.”

“The room and property were up to date and clean. Staff was friendly and attentive. Breakfast was great, nice options. Location was also safe and convenient. We would stay here again. ”

“Very nice”

“Excellent workers”

“when I got there it was spring break and the lobby kinda dirty and nobody clean it”

“The staff at the front desk was very friendly and helpful. The room was clean, comfortable temperature. ”

“Poco pulito in tutto”

“Beautiful home and surrounding! Hosts were wonderful and very helpful! Will Definitely be coming back!!”