Hotel a Waterford

“The staff was very kind and helpful attorney questions that we had. The grab and go breakfast was anything but that. Each morning the breakfast was so good that it had us going back for more. The breakfast had a wide variety of items to choose from. We would absolutely stay there again.”

“The lobby area is nice, it’s like you walked into an upscale place, then when I got into my room you were now in the trenches. My bedding was dirty, along with the bathroom. I hug ad to go to the front desk and get an ice bucket and garbage bin, because they didn’t have one in the room. There were dead roaches in the hall and on our last day my daughter saw a mouse in the bathroom. There were people playing ding, dong, ditch on my door at 6 am, housekeeping was nowhere to be found, they never...

“The staff was very nice and helped with problems. We had no coffee cups in our room. Also no tissues and soap. The soap holder in the shower stall was upside down empty. Also the reception for the TV was very bad.”

“Best staff ever, we really felt welcomed. The property was nice, there was a lot to do in the area.”

“Was never informed that you needed an ID to check in. We arrived for at our stay”

“Did not have towels in our room after we gave them our used ones, went to the desk to get more and they said sorry I only have hand towels and wash clothes, so we had to dry off with hand towels. The carpet is very dirty, must put shoes on asap you get out of the shower or your feet will be dirt.”

“Ok”

“Nice staff, clean, nice older pool well maintained, breakfast in the restaurant next door was free, bar on premise, altogether nice would stay again. Also, very quiet location.”

“Abbiamo soggiornato in questa struttura come tappa intermedia per arrivare alle cascate del Niagara. Scelta azzeccata. Hotel informale ma comodo e pulito.”

“This property was wonderful and clean. We had two teenage boys who love fishing and we were able to leave them go on their own fishing on the free kayaks offered. The cabins are very quaint and clean. We were able to spend time on the deck and enjoy the quiet time of the outdoors. Restaurant on premises is very very nice and the people helpful and friendly. Will be staying there again soon. Thank you Carmen”

“Great value”

“Clean room. Friendly / helpful staff.”

“Not great”

“Friendly staff, handy location.”

“Vero che stiamo parlando di un 2 stelle. Però … Pavimenti appiccicosi dappertutto. Soffitti in ingresso rattoppati. Camera 109. Moquette sfilacciata. Rivestimento basi letto rovinato. Porta di ingresso che chiude male. Ante armadio che chiudono male. Un cattivo odore proveniente dal bagno e abbiamo chiuso la porta… Non si apriva più!!! Abbiamo provato in tutti i modi, fino a richiedere intervento receptionist. Il ragazzo molto gentile a sua volta ha provato e poi l’ha aperta con una spallata …...

“Elevator was out of order. Everything needed updated. Very disappointed”

“The check-in was quick and easy. The room was spacious and clean and had everything we needed. My son utilized the pool which was clean and well maintained. The breakfast was great and the staff overseeing the breakfast was great! Overall we had a great time!”

“Hotel room was pretty clean along with the public access areas. Would recommend.”