Hotel a Sainte-Anne-des-Plaines

“All was ok!”

“Il soggiorno è durato due giorni. All'arrivo circa un'ora prima del check in, ci è stato chiesto un extra per avere la camera. La camera , al secondo piano,era raggiungibile solo tramite scale,in quanto ascensore non presente. Con le valigie non siamo stati aiutati. Il soggiorno nel complesso è stato buono anche la colazione discreta, la cosa più antipatica si è verificata il secondo giorno in quanto non hanno rifatto la camera e sostituito gli asciugamani. Chiesto alla direzione la risposta...

“clean hotel, satisfying breakfast, convenient for those who have to leave from Yul airport. I booked two nights for two adults and two children from 12 to 14 September, advance payment, upon arriving at the hotel we were asked for a security deposit, the following morning we recommended the cleaning of the room and in the evening upon our return the room was not clean with towels not changed. I went down to ask for information about it and the man at the reception replied that he couldn't do...

“Clean”

“The staff are excellent, my husband and I came off a flight and we were so exhausted and left early however our scheduled early flight changed and we had to go back to the hotel which the girls at the front allowed us to stay with our same reservation and use the room till check out for our flight later. This really meant a lot to us as our entire journey was a horibble experience and they made it better for us!”

“Oui”