I arrived to a room that had unclean sheets, (208) I asked the desk to change the sheets but their housekeeping staff had already, instead, they offered me a different room, 317. The second room seemed okay until the next evening upon my arrival, I discovered a small beetle on the headboard, I called the front desk and they asked if I wanted someone to kill it, this is not a normal response. I had to ask to change rooms, and they obliged providing me with room 320 this time which appeared to have been in the midst of minor renovations. No bugs that I could see but the room was less than clean, carpets had vidible dirt and food. I have stayed at this hotel previously with no issues, this time, the lack of cleanliness of the hotel was visible. The hotel did not offer me any compensation for my inconvenience. Not good at all. Hoping they can turn things around.
