Hotel a Carter Lake

“The property was clean and rooms were clean. The manager seemed nice. The pool was closed the first night which was a very big disappointment since that was the main reason we picked this hotel (and the waffle maker). The next 2 nights the chlorine level was so high we couldn't stand to be in the water more than about 15-20 minutes because it burned our eyes so bad. The breakfast was okay, all processed food. The eggs, sausage, and ham were frozen patties that had been warmed. The first...

“Lauri took the time to help me recover my IHG number.”

“una notte e poi via di nuovo, Hotel vicino all'aeroporto, tutto quello che serviva era questo”

“The front desk staff was great, that was about it. There was garbage, such as a zyn can, a water bottle, and lip gloss still in the room. Shower temp was cold with no water pressure, and there were little hairs I noticed in the bed when I first laid down. The pool room looks very dated, and the maintenance worker who was in there at the same time as us could not keep his eyes of my girlfriend’s butt for more than a minute. This place was generally unpleasant, and I would never stay here again”

“I loved staying here!! It is RIGHT NEXT to the police station of Council Bluffs and walking distance to 3 convenient stores, a Hy-Vee and 2 exits away from Henry Doorly Zoo and Lauritzen Gardens. Clean, quiet and nice staff”

“This is an older motel that has been refurbished. The main areas looked nice and were clean. Check in was quick and easy. The room was clean with the exception of the bathroom vent fan. Big dust bunnies in the light cover of the fan. Bathroom was clean. The bed was a nice foam mattress and comfortable for me. Very basic accommodations in my room. No coffee maker and no cups for water or anything else. My complaint is lack of security. The secondary exit was unlocked all night. This is a clean...

“The rooms were very clean. Was a great stay. Definitely recommended!”

“Front desk lady was awesome. Wished we could have used hot tub longer”

“The breakfast buffet could have been better if there were additional hit items. The scrambled eggs looked like they had been grated.”

“FOUND DEAD BED BUG IN BED! Staff did not care (could give us other room due to lack of availability, but did not offer blankets (I had to ask) or offer any solution other than “We didn’t see that”. I have picture proof. No refund offered”

“We have stayed here for many years on our travels. It is getting to the point where it is going to need to be updated.”

“I had a very good stay! The staff is Amazing!”

“Room was clean and beds were comfortable. Had a good variety for breakfast.”

“Sure it’s an older hotel but the bed was comfortable, the young lady at the front desk was nice and it’s incredibly chesp”

“Clean, easy check in and out, good breakfast.”

“New property, kind of odd set up with lobby on 2nd floor. Great clean room. Need a level 2 charger in garage, I thought Hilton was commited to doing that.”

“Room was cleaned daily, everything worked properly, staff was always attentive and helpful, and the area was very convenient.”

“It was OK. Kids running through the hall late.”

“I would recommend nice people nice rooms”