Ranch a Honolulu

“There was an elevator outage for several hours and the generator was broken. There was zero explanation, help or even an apology. There was no one at the elevator to tell us it was broken. When I went to the manager to ask, he was defensive and gave me a card with someone number and said to call them with complaints. My mother with previous knee surgery had to come down 24 stories and it affected the rest of our day and trip. Never have I experienced something like this with not even an...

“Camera non corrisponde a quanto pagato, richiesto rimborso ma nessuno in hotel o customer service di hotels.com mi hanno aiutato, ultima volta con hotels.com”

“good”

“Struttura fatiscente vecchia e sporca rumorosa !!capelli tra le lenzuola camera e bagno da ostello di bassissimo livello !!! Noi eravamo di passaggio per una notte ma resterà un brutto ricordo!!! Non aggiungo altro ”

“I love your hotel it’s so peaceful and great service. I have been here 3x and will continue all my summer trips here. Appreciate the upgraded room when we arrived and your flexibility with adding an extra night bonus!!!!! Thank you always”

“Destination fee of $50, and credit of $25 to food and beverages, or other souvenir does not make any sense. Staff were very helpful, Sera restaurant was very good.”

“My wife and I had the pleasure of staying at the Lotus Honolulu from December 25th to January 8th, and it was an unforgettable experience. The staff were exceptional—attentive, caring, and always willing to go the extra mile. A standout moment was when they accommodated our early check-in at 12 PM on Christmas Day, making our holiday start stress-free. Throughout our stay, they consistently impressed us with their thoughtfulness. For instance, my wife enjoys extra cream with her Illy coffee,...

“Nice and cozy with eccellent view for the position (room 1524)!! Best room keeping service ever! Mahalo”

“- Pros - the staff were friendly and well accommodating to everything at hand with check-in and check-out and were really chill with everything. - detergent and toiletries were cheap if needed like an extra towel. -bedding was changed regularly -air conditioning was perfect -easy to navigate around the area - like the coffee and lounge -towels everyday was nice and a pair of nice slippers. -bedding changed every 3 days Negatives -the extended use for one washer and dryer in the area which...

“Una grande struttura simile ad un grosso centro commerciale e come tale, un po’ dispersiva. Ottima palestra, piscina piccola e non adatta al numero di ospiti, caotica. Ma viste le spiagge di Honolulu… Camere grandi e spaziose ottimo il servizio pulizie ma letti matrimoniali piccoli ma comodi. Colazione ben fornita, ma i prezzi troppo alto ci hanno fatto scegliere altre soluzioni, peccato. Peccato anche il prezzo esagerato del parcheggio che alla fine mi è costato più del noleggio dell’auto Ho...