Hotel LGBTQIA+ a Rochester

“Breakfast selections were excellent. ”

“Friendly staff, clean room the only problem was the tub”

“The light in the bathroom was both broken casting only a dark orange light. You could not see to shave or do makeup. Upon turning on the shower spray would be onto the floor owing to the fact that the shower head was not tightly attached to the pipe. We immediately advise the front desk of the light issue and the leak. They advised that no repair could be made until the next day. The next morning the person at the front desk was unaware of our complaint and filed a new complaint on our behalf...

“Nice clean room, delicious buffet style breakfast, super friendly staff”

“main lobby smelled awful, like dead animals. I thought it was the snow, but stayed again and same issue. Room was clean though. just really bad first impression.”