Holiday Inn Hotel & Suites Rochester - Marketplace by IHG ha una piscina?

Sì, la struttura dispone di una piscina coperta.

Gli animali sono accettati presso Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

No, questa struttura non accetta animali domestici.

Quanto costa il parcheggio presso Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Il servizio di parcheggio non assistito è gratuito.

A che ora si deve eseguire il check-in presso Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Orario del check-in: 15:00-24:00.

Dove si trova Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Con una buona posizione nei pressi dell'aeroporto, questo hotel si trova a 2 km da luoghi d'interesse come Marketplace Mall e Monroe Community College. Tim Hortons Iceplex e Centro conferenze Fair and Expo Center si trovano ugualmente a meno di 5 km di distanza.

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG - Nuove Recensioni, Prezzi e Offerte per il 2025

10/10 Eccellente

Guillaume, Saint-Eustache

Viaggio con la famiglia

5 ott 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Tres bien dans l'ensemble. Dejeuner mieux que la majorité des Holliday Inn

Soggiorno di 2 notti a ottobre 2025

2/10 Terribile

Nicholas

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia

2 ott 2025

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

I don’t usually write reviews but this one needed to be heard. Hotel called me last minute saying my room was no longer available after driving 7+ hrs. I asked what I can do and their response was “get another hotel” when I explained how far I drove he said he didn’t know what to tell me and hung up. Very disappointing customer service. Never again will I book here.

Soggiorno di 2 notti a settembre 2025

8/10 Buono

Catherine

1 ott 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

Staff very nice, room not ready at 5:30 in evening. That was my only complaint

Soggiorno di 1 notte a settembre 2025

10/10 Eccellente

Susan, Rexville

Viaggio di lavoro, Viaggio con la famiglia

1 ott 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Clean room, comfy beds, Bar-restaurant on site

Soggiorno di 1 notte a settembre 2025

8/10 Buono

Jagger

Viaggio con la famiglia

30 set 2025

Mi è piaciuto: Pulizia e servizi

Safe

Soggiorno di 1 notte a settembre 2025

10/10 Eccellente

Cassandra

29 set 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

Friendly and helpful

Soggiorno di 1 notte a settembre 2025

6/10 Soddisfacente

Ferdinand, Chappaqua

Viaggio con la famiglia

29 set 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

The property was clean with updates to lobby and rooms, though hallways, carpets, foom furniture and finishing are clearly aged. It served its purpose. Housekeeping was lacking. During our 5 night stay, trash was emptied, but towels were changed and beds were made only twice. No replacements were provided for toilet paper, tissues or laundry bags throughout the stay.

Soggiorno di 1 notte a settembre 2025

8/10 Buono

Kelly

Viaggio con la famiglia

29 set 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Everything was nice and clean. The pool area was clean. The bar was nice and the bar tender was friendly.

Soggiorno di 1 notte a settembre 2025

2/10 Terribile

Rebecca

28 set 2025

They canceled my reservation without notifying me. I had to scramble at 10 pm on a Friday night after a 5 hour drive to find other accommodations.

Soggiorno di 1 notte a settembre 2025

8/10 Buono

Pauline

Viaggio con la famiglia

27 set 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Overall good stay. However, the front door said guests would have to use their key card to enter after 10pm but the door opened without the card and no one was at the desk as far as I could tell on either night. In addition, the toilet stopped flushing late in the evening and no one answered the service call. Did not see anyone at the desk when I came back that night so did not walk out there for help. Leaving next day so informed cleanig staff and front desk when we left.

Soggiorno di 2 notti a settembre 2025

8/10 Buono

Angela

Viaggio con la famiglia

22 set 2025

Mi è piaciuto: Servizi

Property was outdated hard to navigate. Staff was friendly but understaffing led to him being overwhelmed with responsibilities there was a birthday party for children going on which was fine but he had too much to do and needed help. The signs don’t really direct you around the building the elevator is small and my daughter is in a wheelchair so it was barely able to fit us both with our one piece of luggage and it opens extremely close to the stairs so it was dangerous then there aren’t any signs when you get off to tell you what’s next so I had to figure out that I needed to go through another unmarked door that wasn’t handicapped accessible to find our room. I had to walk in circles up and downstairs to find an ice machine there is no indicator to show you where it was. The room is outdated and needs so upgrading. It wasn’t clean there was balls of hair in the shower and covering the drain. It’s definitely overpriced for what you walk into. Then I paid extra for breakfast which was the same free breakfast you’d receive at any other hotel chain. A disappointing stay. And being my first time staying in Rochester I’ll say next time I’ll choose another hotel. The area was great because there were so many stores and restaurants and it’s right off the highway. That was a positive and even though the staff member was overwhelmed he was extremely friendly and helpful as well as apologetic. He just needed help.

Soggiorno di 1 notte a settembre 2025

6/10 Soddisfacente

Erica

21 set 2025

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura

My entire 3 night stay was ruined because due to a medical emergency on the last night I had to unexpectedly leave my room at 1am and when I returned at 3:45am I discovered I left my key in my room. No one was at the front desk or anywhere in the hotel until 6am despite the online rep stating they escalated the situation to upper management at 4am. After an hour of standing at the desk with no one working, I walked behind the desk to see if I can find someone and found an UNATTENDED SPACE HEATER ON FULL BLAST. So not only was there no employee on duty, it was a major fire hazard that endangered the lives of every single guest. And when I told the online rep this they didn't do anything about it.

Soggiorno di 3 notti a settembre 2025

8/10 Buono

Andrew Stephen

Viaggio di lavoro

19 set 2025

Nothing wrong with the property. Bed was comfy and the room was adequate. Only 1 person on duty it seemed like and the counter was often vacant if you wanted to buy snacks or a drink which was inconvenient. Otherwise it was a solid stay.

Soggiorno di 3 notti a settembre 2025

10/10 Eccellente

Angela

Viaggio con la famiglia

12 set 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

Close to shops

Soggiorno di 2 notti a settembre 2025

8/10 Buono

CARL

11 set 2025

Mi è piaciuto: Pulizia

Soggiorno di 2 notti a settembre 2025

10/10 Eccellente

Michael

9 set 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

Bar was not ppen on weekends due to staffing.

Soggiorno di 6 notti a settembre 2025

10/10 Eccellente

Angela

6 set 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Family-Friendly/Traveling alone I am careful where I stay, I felt safe and comfortable here.

Soggiorno di 1 notte a settembre 2025

10/10 Eccellente

Choudhury

31 ago 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

Stayed one night but it was very good place

Soggiorno di 1 notte ad agosto 2025

10/10 Eccellente

John

25 ago 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

We always stay here when we drop off or pick up our son for college. The rooms are always clean and hotel itself is very spacious. Continental breakfast is complimentary when we're here. Not sure about other times of year. The area is walkable to many restaurants and stores.

Soggiorno di 1 notte ad agosto 2025

2/10 Terribile

Kirsty

20 ago 2025

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

Soggiorno di 2 notti ad agosto 2025

8/10 Buono

Chelyssa

18 ago 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

The property had its pros and cons. Pros: its not far from shopping or restaurants. Its right off a major highway so you have plenty of restaurants and coffee shops to choose from. Wegmans and walmart are about a 5-7 min drive away, while Costco is more of a 10-15 min drive. RIT is a 10 minute ride while U of R is more 15. There is a 5 minute ride either way to the highway and about 10 minute drive to the NYS thruway enterance. The place was overall clean when I got in. People seemed to be chilling all. Overall, for a pregnant mom traveling alone, I felt safe. Room comes with a microwave and a microfridge. There is a chair to relax and one to work. They have guest laundry on-site along with a pool, an elevator and a separate room off the lobby for breakfast. Even with me being near a keyholder entrance and exit, it was pretty quiet. Cons: my fridge worked well overall. My drinks stayed cold but it was broken in a few spot at the top. One of me bedside lamps didn't work, which was fine for me, I just stayed on the other side of the bed but if you are traveling as couple of family, its something to look out for. Breakfast was hit or miss. I booked through expedia, so breakfast was free for me but as an IHG member, they have a notice saying IHG members pay $12 and non members pay $13. Breakfast was hit and miss. I came down at 9am on sat and sun. Sat was good, sun was sparce for food. Its hard to find staff. I would wait 5-7 minutes for someone in the front

Soggiorno di 2 notti ad agosto 2025

8/10 Buono

Rebekah

Viaggio con la famiglia

10 ago 2025

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura

The hotel was fine. Our room was an "older style" room. There were some items that coule use a face-lift. Bathroom soap dispenser looked as if it was just used and not cleaned. Breakfast was not bad for the price.

Soggiorno di 1 notte ad agosto 2025

10/10 Eccellente

Annie

Viaggio con la famiglia

7 ago 2025

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Clean Environment

Soggiorno di 1 notte ad agosto 2025

6/10 Soddisfacente

SYAM

Viaggio di coppia

6 ago 2025

Bed was terrible. Rooms & hall ways kind of dark appearance with all the wall papers and dark carpets. Not pleasant looking.

Soggiorno di 1 notte a luglio 2025

4/10 Scarso

Jennifer

Viaggio con la famiglia

6 ago 2025

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

Upon entering the room we found the rug soaking wet. Tried calling front desk but phone was not working. Walked to front desk and was told we could check out and that was our only option. Wallpaper on walls peeling. Very unhappy.

Soggiorno di 1 notte ad agosto 2025

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

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