Boutique hotel a Sanur

“I'm so disappointed I don't know where to start. I was given a room at 2nd floor, no lift, in an isolated area and very dated building. Door is wafer thin and lock very weak. Room is big but very old fashioned. Separated taps for basin and shower. No proper selected toiletries, just miniatures. Great wifi. No outlets for electronic devices by the bed, just one in the whole room in a non convenient place. Awful breakfast, poo selection of juices and all industrial, not from fresh, same industrial...

“Personale gentilissimo, sempre presente e pronto ad accogliere ogni esigenza. Struttura bellissima. Colazione top.”

“Beautiful secluded villa, close to Pantai Sindhu with an excellent choice of Warrungs and beach walking. Breakfast delivered to our villa everyday allowing us to relax outdoors by the pool. Staff always friendly, restaurant and room service prices very reasonable, and very tasty authe tic indonesian food.”

“Arrived early to check in, room wasn’t ready. Went out for the day, was told we would be contacted when room was ready. Returned at 21:15, still no contact. Was escorted to our room to find out wasn’t the room I had booked ( first floor, instead of pool accessible). Informed reception, no rooms of that standard available, was upgraded to a private pool room, which was nice. The room itself was just ok, nothing special. Went into the bathroom to find a huge cockroach and a couple of geckos....

“Villa incredibile, posto magnifico, personale gentilissimo e tutto perfetto!”

“トイレ故障、バスタブに湯を入れるとそこに鉄粉？たまる、TVは操作出来ない、エアコン操作出来ない、プールは到着日はクリアも翌日緑色。”

“Ambiente semplice, ma raffinato. Cura maniacale dei dettagli e dell’ospitalità ”

“private pool in the villa is a good size. snacks provided in room are good. a bit of wear and tear inside the room. food options could be better”