Dear Robert, We sincerely regret your experience. This is definitely not up to our standards. I have taken note and wish to thank you for all your valuable comments regarding the cleanliness of the room. Your feedback is of great importance and allows us to monitor and improve. Thank you for staying with us. Sincerely, Thad Clark, GM

Dear Mark, It is wonderful to hear that you enjoyed your stay and our convenient location. Thank you for staying with us and leaving us feedback. Please visit us again soon! Best, Thad Clark, GM

Dear Teresa, Thank you for taking the time to share your experience and for championing our hotel! We are so appreciative of your generous review and your continued choice to stay with us. We hope to welcome you again soon. Best, Thad Clark, GM

Dear jerry shigeru, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. Thanks again and we look forward to your next visit. Best, Thad Clark, GM

Dear Teresa, Thank you for taking the time to share your experience and for championing our dog-friendly hotel! We are so appreciative of your generous review and hope to welcome you again soon. Best, Thad Clark, GM

Dear Donna, Thank you for your review of our hotel and the wonderful staff. I’m pleased to hear that our staff’s excellence in service exceeded your expectations and made for a good experience. We have a great team comprised of dedicated associates who genuinely care about providing each guest with an exceptional stay. I’ll be certain to pass along your compliments to our team. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Thad Clark, GM

Dear Dale, Thank you for sharing this review, and we welcome you to visit us again anytime! Best, Thad Clark, GM

Dear Francis, We strive to provide excellent customer service, so I am thrilled that you recognized our efforts. Thank you for your business and we look forward to your return. Best, Thad Clark, GM

Dear Debbie, Thank you for taking the time to share your experience with us. I am deeply sorry for the disappointment caused by the room type that was assigned to you. Our aim is to ensure that every guest has a comfortable stay, and it is clear that we fell short on this occasion. Your honest feedback is valuable to us, and we will use it to make improvements. We hope that you will consider staying with us again in the future. Sincerely, Thad Clark, GM

Dear soly, Thank you so much for your thoughtful and generous review. Our team truly enjoys providing exceptional experiences for our guests from start to finish! It was a pleasure to host you and we can't wait to welcome you back! Best, Thad Clark, GM

Dear Alexis, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. We are sorry for your extended wait time to receive your requested blankets and pillow. Sincerely, Thad Clark, GM

Dear Bonnie, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip! Best, Thad Clark, GM

Dear Emily, Thank you for taking the time to share your kind review, and please visit us again. Best, Thad Clark, GM

Dear Bonnie, We apologize that your room was not fully prepared prior to your arrival and that our pool was not met with our high-quality care. We appreciate you choosing us and for sharing that you enjoyed our great breakfast and bartender. We hope to host you again for a more favorable guest experience. Sincerely, Thad Clark, GM

Dear Monique, We apologize for the inconvenience caused by the water temperature control issues and the fire alarm during your stay. Please understand that this was an unusual situation and not representative of our usual standards. We hope that you will give us another chance to provide you with a better experience and leave you with a more positive impression. Sincerely, Thad Clark, GM

Dear Madison, We are very sorry that you experienced issues with temperature control and that we let you down. We improve our service through our guests' feedback and yours is appreciated. We can't thank you enough for your business and hope to better serve you in the near future. Thank you for staying with us. Sincerely, Thad Clark, GM

Dear Raquel, Thank you for taking the time to share your experience with us. We are grateful for your support and look forward to hosting you again soon. Best, Thad Clark, GM

Dear Albert, Thank you for sharing your kind review with other travelers and us. I'm glad you enjoyed our accommodations and location. It's encouraging to hear that our hard work affects the guest experience. Please revisit us upon your return to the area. Best, Thad Clark, GM

Dear Daniel, Thank you for choosing to stay with us. We appreciate the high rating you've given. Whenever you plan your next visit, we promise to provide the same level of comfort and convenience that made your stay exceptional this time. Best, Thad Clark, GM

Dear Wes, Thank you for choosing us and for your time in reviewing our hotel. We hope to provide you with a flawless stay upon your return to the area. Sincerely, Thad Clark, GM

Dear Joseph, I am glad our hotel provided you with an amazing experience while visiting our area. Thank you for your business and for taking the time to share your review. We hope to see you again in the future. Best, Thad Clark, GM

Dear Pete, We are deeply sorry for the negative breakfast experience you had and for failing to inform you about the parking fee during the booking process. Our guests' satisfaction is of the utmost importance to us, and we apologize for not being able to provide you with a better experience. We appreciate your valuable feedback and thank you for taking the time to share your review with us. We hope to host you again. Sincerely, Thad Clark, GM

Dear Jeanette, Thank you for sharing this superior rating of your experience, and we look forward to your return. Best, Thad Clark, GM

Dear Ki Deok, We are truly sorry for the error made by our associate. Please know that this misstep is not reflective of our hotel's usual high attention to detail. Nonetheless, we are thrilled to have had the chance to speak with you and make amends with a genuine act of goodwill. It is our sincere hope that this experience has renewed your trust in us, and we would be honored to welcome you back to our establishment in the near future. Thank you for sharing your valuable feedback. Sincerely, Thad Clark, GM

Dear Dominic, Welcome back! Our associates understand and believe that our valued guests deserve an exceptional stay, and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests have a pleasant stay. I appreciate you taking the time to write a review, and we look forward to seeing you again. Best, Thad Clark, GM

Dear Cris G, It is wonderful to hear that you had a great stay at our hotel. We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us. On behalf of the entire staff, thank you for choosing our hotel and please come see us again in the future. Best, Thad Clark, GM

Dear Holly, Our housekeeping staff is second to none. Thank you for being our guest and recognizing their efforts in this review. Hosting you was our pleasure, and we hope to welcome you back soon. Best, Thad Clark, GM

Dear Penelope, Thank you for sharing the awesome rating of your experience, and please visit us again. Best, Thad Clark, GM

Dear Paul, Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay with us. We appreciate your business and hope to welcome you back soon. Best, Thad Clark, GM

Dear cheryl, We sincerely regret your experience. This is definitely not up to our standards. I have taken note and wish to thank you for all your valuable comments regarding the cleanliness of the room. Your feedback is of great importance and allows us to monitor and improve. Thank you for staying with us. Sincerely, Thad Clark, GM

Dear Allisa, Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage. Best, Thad Clark, GM

Dear Richard, We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon. Best, Thad Clark, GM

Dear James, I am sorry to hear that the quality of our pool was not met with our excellence in service. Our goal is to exceed our guests’ expectations, so I’m sorry that your stay was just okay. We appreciate your attention to reviewing our hotel, and we hope to impress upon your return to the area. Sincerely, Thad Clark, GM

Dear Amy, Providing the highest level of hospitality is our number one priority, and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to serve you better on a return visit. Sincerely, Thad Clark, GM

Dear Leah, Thank you for choosing us. Our goal is to exceed our guest's expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to serve you in the future better. Sincerely, Thad Clark, GM

Dear Pedro Del, Thanks for letting us know you enjoyed your visit and found our services to be a good value. We appreciate your patronage! Best, Thad Clark, GM

Dear Yolanda, We greatly appreciate it when our guests express their desire to stay with us again! Thank you for sharing your feedback with us and for providing us with some areas of improvement. Our goal is to be the top hotel in the area, and our guests play a crucial role in helping us achieve this by sharing their thoughts about our hotel. We hope you will find a reason to visit us again soon. Best, Thad Clark, GM

Dear Roberta, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. We appreciate being a part of your trip! Best, Thad Clark, GM

Dear Cindy, I'm so sorry to hear we let you down and would certainly never want to leave you with a poor impression. I apologize that we were unable to provide you with the exceptional stay and service you’ve come to expect. We value your business and your loyalty to our brand. I appreciate your feedback as it allows us to positively impact future guest experiences. We hope to see you again. Sincerely, Thad Clark, GM

Dear BLANCA, Our team strives to provide a pleasant stay. We thank you for writing a review, as your feedback is helpful in obtaining this goal. I was sorry to hear about your disappointment with the size of our pool and the lack of a hot tub. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Best, Thad Clark, GM

Dear Michael, I’m sorry to hear that climate control issues kept you from having a restful night’s sleep; please forgive us. Your comfort is our highest priority and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Thad Clark, GM

Dear Alberto, It is wonderful to hear you had a great stay at our hotel. We appreciate your taking the time to share all your feedback, including recommendations for improvement. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future. Best, Thad Clark, GM

Dear Jamie, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Thad Clark, GM

Dear Coshayta, Thank you for taking the time to share your feedback and for being our valued Guest. Normally our staff does a terrific job of responding to our guest's needs; in your case, that did not happen. We value your comments and will use them to ensure we are more consistent in our service levels. It would be our pleasure to have you back and leave you with a more favorable impression. Thank you for staying with us. Sincerely, Thad Clark, GM

Dear Mike, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us and appreciate your kind compliments. We hope to have the pleasure of welcoming you back soon. Best, Thad Clark, GM

Dear Kaelin, I apologize that you did not feel that you received good value from our services and that the quality of your room did not meet our usual high standards. At our hotel, we prioritize guest satisfaction above all else, and I am sorry that we fell short in your case. Your feedback is important to us, as it helps us make improvements for future guests. Thank you for taking the time to share your review with us. Sincerely, Thad Clark, GM

Dear James and Sharrion, I am delighted to hear from you and learn of the comfort you experienced with us! I sincerely appreciate you taking the time to recognize our friendly staff and the level of service they provide! It was a pleasure to host you; we hope to welcome you back soon. Best, Thad Clark GM