Camera Club, 1 letto king, vista mare (Club Lounge Access) | Biancheria da letto di alta qualità, minibar, una cassaforte in camera

Recensioni per InterContinental Resort Aqaba, an IHG Hotel

5 out of 5
InterContinental Resort Aqaba, an IHG Hotel
King Hussain Street, Po Box 2311, Aqaba

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 193 su 324 recensioni" "
Valutazione di 8 - Buono. 74 su 324 recensioni" "
Valutazione di 6 - Soddisfacente. 30 su 324 recensioni" "
Valutazione di 4 - Scarso. 16 su 324 recensioni" "
Valutazione di 2 - Terribile. 11 su 324 recensioni" "

9,2/10

Pulizia

8,8/10

Personale e servizio

9,0/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Reception troppo lenta , alle 4 del pomeriggio la camera non era ancora fatta , La spa è veramente deludente
Soggiorno di 1 notte a dicembre 2019
Risposta di Quality & Continuous Improvement Manager, il giorno 7 gen 2020
Dear Valued Guest, Warm greetings from InterContinental Aqaba Resort, We were regretful to learn of your concerns with your recent stay, and at the beginning, I would like to extend my sincerest apologies for any inconvenience we may have caused. We are confident that this is not a true reflection of our high level of service. We always strive to provide a pleasurable journey for each of our valued guest and your given feedback is very important for us, as it helps to improve in the areas needed. We hope your latest experience with us will not tarnish your perception of InterContinental Aqaba Resort, we do hope that you give us another opportunity to demonstrate our commitment to exceeding our guest’s expectations, looking forward to seeing you around the resort soon. Sincerely, Sami Kamal Quality & Continuous Improvement Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Albergo splendido sul mare, dotato di ogni comfort. Staff molto gentile.
Soggiorno di 4 notti a novembre 2019
Risposta di Quality & Continuous Improvement Manager, il giorno 26 nov 2019
Dear Valued Guest, Thank you very much for your kind review. It was our pleasure to have you as our guest, and we would love to see you again in the future. Sincerely, Sami Kamal Quality & Continuous Improvement Manager

10/10 Eccellente

Corrado, Monza

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Servizio Impeccabile
Hotel in splendida posizione , con attrezzature eccezionali ( piscina enorme , spiaggia privata ) e tutti i comfort . Unica pecca : le tende per la notte lasciavano passare la luce .
Risposta di Mazen Abu Sakha, il giorno 5 mag 2014
Dear Corrado, Warm greetings from Intercontinental Aqaba Resort! We would like to thank you for choosing our Resort for your stay and for posting your review Thank you for the lovely comments about our property, I have also noted your feedback about the curtains , please rest assure that your point is taken seriously and discussed thoroughly for further improvements. thank you for your visit and we look forward to welcoming you back at your home away from home, Intercontinental Aqaba Resort Sincerely Mazen Abu Sakha General Manager.

10/10 Eccellente

ba64

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Struttura eccellente, personale non all'altezza
Avevamo prenotato una camera per 3 persone com king bed + letto aggiunto. Prenotazione confermata dall' hotel e transer dall'aeroporto organizzato dall' albergo. Al nostro arrivo in hotel alle ore 23 non è stato possibile cenare in alcun locale e abbiamo atteso più di 40 minuti per il letto aggiunto. Il giorno dopo la nostra guida e arrivata in spiaggia per gefinire alcuni particolari della giornata ed è stata richiamata in malo modo dalla sicurezza
Risposta di Mazen Abu Sakha, il giorno 25 ott 2014
Dear ba64, Warm greetings from Intercontinental Aqaba Resort! We would like to thank you for choosing our Resort for your stay and for posting your review . Your concerns have been reviewed with the Heads of Department and I can ensure you that we do take your feedback very seriously. Please accept my sincere apologies for the experienced you had during your stay. The service you experienced is uncharacteristic and we hope you'll give us a chance to make things right. Sincerely Mazen Abu Sakha General Manager.

8/10 Buono

NABIL

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
this is classic decorated hotel well maintained and furnished. has private beach access but in this area beach is not as good as Tala Bay. water sport guy on site is honest and reasonable.
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

hatem

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hotel and staff
Soggiorno di 2 notti a gennaio 2024
Risposta di Rula Matta , il giorno 4 feb 2024
Dear Valued Guest, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

10/10 Eccellente

OMAR

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a gennaio 2024
Risposta di Rula Matta , il giorno 8 gen 2024
Dear Mr. Omar, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

10/10 Eccellente

Abdelrahman

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Rula Matta , il giorno 8 gen 2024
Dear Mr. Abderlahman, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

10/10 Eccellente

sami

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Risposta di Rula , il giorno 28 feb 2024
Dear Valued Guest, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

10/10 Eccellente

Mohammad

Soggiorno di 2 notti a novembre 2023
Risposta di Rula Matta , il giorno 21 nov 2023
Dear Valued Guest, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

8/10 Buono

Roger

Soggiorno di 2 notti a novembre 2023
Risposta di Rula Matta , il giorno 21 nov 2023
Dear Valued Guest, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

10/10 Eccellente

Valerie

Soggiorno di 3 notti a novembre 2023
Risposta di Rula Matta , il giorno 30 nov 2023
Dear Valued Guest, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

10/10 Eccellente

Ammar

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastic atmosphere
Amazing!
Soggiorno di 2 notti a ottobre 2023
Risposta di rula matta, il giorno 6 nov 2023
Dear Valued Guest, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

10/10 Eccellente

Dylan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing!
We had an amazing stay. A clean, comfortable and beautiful hotel with professional and very helpful staff. I will definitely be back.
Soggiorno di 1 notte a ottobre 2023
Risposta di rula , il giorno 6 nov 2023
Dear Valued Guest, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

10/10 Eccellente

CHRISTIAN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bon hôtel
Bon emplacement avec sa plage privée, service top, au petit soin avec les clients. Bon hôtel, malgré les années, il reste digne d’un 5 étoiles Seul les extra sont un peu excessif
Soggiorno di 7 notti a ottobre 2023
Risposta di Rula Matta, il giorno 22 ott 2023
Dear Valued Guest, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

10/10 Eccellente

Tha'er, Amman

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I had a fantastic stay at this hotel and wanted to express my deep appreciation for the incredibly kind and helpful staff. The spa and animation teams, in particular, went above and beyond to make my visit truly memorable. From the moment I arrived, I was greeted with warm smiles and exceptional service. The animation team's enthusiasm and creativity added so much fun to my stay, making sure my kids were having the most fun possible, there was never a dull moment. Their dedication to guest satisfaction was evident in everything they did. I can't thank them enough for their outstanding service. This hotel truly shines because of its wonderful staff, and I'll definitely be returning for another delightful experience.
Soggiorno di 4 notti a ottobre 2023
Risposta di Rula Matta , il giorno 15 ott 2023
Dear Valued Guest, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

4/10 Scarso

Nada

Soggiorno di 3 notti a ottobre 2023
Risposta di Rula Matta , il giorno 13 ott 2023
Dear Ms. Nada,I hope this message finds you well. We noticed your recent rating for your stay at Intercontinental Aqaba Resort, and we wanted to express our appreciation for your feedback, even though no specific comments were provided.Your rating is important to us, and we always strive to provide the best experience for our guests. If there were any specific aspects of your stay that contributed to the rating, we would welcome the opportunity to learn more and address any concerns you may have.Our goal is to ensure that every guest has a positive and memorable experience, and we value your input as it helps us in our continuous efforts to improve our services.If there are any details or areas you'd like to discuss, please feel free to reach out to us. We are here to listen and make any necessary changes.Thank you for choosing to stay with us, and we look forward to the possibility of hosting you again in the future, with the aim of providing an exceptional experience.Warm regards,Rula Matta Learning and Quality Manager

10/10 Eccellente

Rhonda Shannon Scott

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property was very nice !!
Soggiorno di 2 notti a ottobre 2023
Risposta di Rula , il giorno 10 ott 2023
Dear Valued Guest, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

10/10 Eccellente

Ghayth

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The quality of everything, the massage we took in the spa was amazing.
Soggiorno di 2 notti a ottobre 2023
Risposta di Rula , il giorno 9 ott 2023
Dear Mr. Ghaith, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

8/10 Buono

Sami

Soggiorno di 1 notte a settembre 2023
Risposta di Rula Matta, il giorno 22 ott 2023
Dear Valued Guest, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

10/10 Eccellente

Ahlam

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Intercontinental best forever
Thanks intercontinental and hotels.com Thank you it was a wonderful stay and so happy amazing place and activities
Soggiorno di 1 notte a settembre 2023
Risposta di Rula Matta , il giorno 24 set 2023
Dear Ms. Ahlam, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager

10/10 Eccellente

Patricia

Soggiorno di 2 notti a settembre 2023
Risposta di Rula , il giorno 9 ott 2023
Dear Valued Guest, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

8/10 Buono

Stephen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a settembre 2023
Risposta di Rula Matta , il giorno 12 set 2023
Dear Stephan, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a good experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

8/10 Buono

Ahmad

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Check-in took a long time, more than an hour indeed. in the beginning, they said that they were waiting for the email from expedia. but it turns out that there was a delay in their system. there was no apology and we were offered a room-temperature water only while waiting.
Soggiorno di 1 notte a settembre 2023
Risposta di Rula Matta , il giorno 8 set 2023
Dear Mr. Ahmad I would like to sincerely apologize for the inconvenience you experienced during your recent check-in at our resort. Your feedback is essential to us, and we deeply regret that your arrival did not meet our usual standards of efficiency and hospitality.It is disappointing to learn that your check-in process took longer than expected, causing you to wait for more than an hour. We understand how valuable your time is, and we failed to provide a smooth and timely check-in experience. I would like to extend our sincerest apologies for not offering you a proper apology at the time and for only providing room-temperature water while you waited. This does not reflect the level of service we aspire to deliver. We should have done more to make you feel comfortable and valued during this unexpected delay.Please rest assured that we take your feedback seriously, and we will be addressing this issue internally to prevent any such occurrences in the future. We are committed to improving our services and ensuring that all our guests enjoy a seamless and pleasant experience from the moment they arrive.Once again, I apologize for any inconvenience you faced. Your feedback is valuable, and we are dedicated to learning from it and making the necessary improvements.Warm regards,Rula MattaLearning and Quality Manager InterContinental Aqaba

10/10 Eccellente

Sarah

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff very friendly very polite and super kids friendly, it was beyond expectations highly recommend.
Soggiorno di 4 notti ad agosto 2023
Risposta di Rula Matta , il giorno 28 ago 2023
Dear Valued Guest, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

10/10 Eccellente

Sarah

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was beautiful and spacious. Pools were clean and easily accessible. Staff was helpful and courteous.
Soggiorno di 1 notte ad agosto 2023
Risposta di Director of Guest Services, il giorno 8 ago 2023
Dear Sarah,Thank you very much for your kind review. It was our pleasure to have you as our guest, and we would love to see you again in the future.Sincerely,Sami Kamal Director of Guest Services

8/10 Buono

Eyad, mason

Soggiorno di 1 notte a luglio 2023
Risposta di Rula Matta , il giorno 28 ago 2023
Dear Valued Guest, We wanted to extend our heartfelt gratitude for your review! Your positive rating is truly appreciated, and we're thrilled to know that you had a fantastic experience during your recent stay with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.Thank you once again for choosing InterContinental Aqaba Resort. We look forward to hosting you again and providing you with another outstanding stay.Warm regards,Rula Matta Learning and Quality Manager InterContinental Aqaba Resort

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ideal Stay Near the Desert
Room very comfortable. Breakfast excellent. Staff always helpful and friendly. Bars and cafes very satisfying. Superb outlook over the Gulf.
Soggiorno di 2 notti a luglio 2023
Risposta di Director of Guest Services, il giorno 28 lug 2023
Dear Valued Guest,Warm greetings from InterContinental Aqaba Resort,Firstly, it was a great pleasure welcoming you at Intercontinental Aqaba Resort, and we would like to thank you for choosing our Resort for your stay as well for taking the time advising us of your experience.We are delighted to know that you have enjoyed your stay with us and that we were able to show you our commitment to hospitality. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Intercontinental Aqaba resort in the near future.Sincerely,Sami Kamal Director of Guest Services

10/10 Eccellente

Rami

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The reception staff are courteous and helpful
Soggiorno di 3 notti a luglio 2023
Risposta di Director of Guest Services, il giorno 26 lug 2023
Dear Rami,Thank you very much for your kind review. It was our pleasure to have you as our guest, and we would love to see you again in the future.Sincerely,Sami Kamal Director of Guest Services

4/10 Scarso

Nader, Boston

Non mi è piaciuto: Pulizia
Soggiorno di 1 notte a luglio 2023
Risposta di Director of Guest Services, il giorno 13 lug 2023
Dear Nader,Warm greetings from InterContinental Aqaba Resort,We were regretful to learn of your concerns with your recent stay, and at the beginning, I would like to extend my sincerest apologies for any inconvenience we may have caused. We are confident that this is not a true reflection of our high level of service. We always strive to provide a pleasurable journey for each of our valued guest and your given feedback is very important for us, as it helps to improve in the areas needed.We hope your latest experience with us will not tarnish your perception of InterContinental Aqaba Resort, we do hope that you give us another opportunity to demonstrate our commitment to exceeding our guest’s expectations, looking forward to seeing you around the resort soon.Sincerely,Sami Kamal Director of Guest Services

10/10 Eccellente

Steven

Soggiorno di 2 notti a maggio 2023
Risposta di Director of Guest Services, il giorno 29 mag 2023
Dear Steven,Warm greetings from InterContinental Aqaba Resort,Firstly, it was a great pleasure welcoming you at Intercontinental Aqaba Resort, and we would like to thank you for choosing our Resort for your stay as well for taking the time advising us of your experience.We are delighted to know that you have enjoyed your stay with us and that we were able to show you our commitment to hospitality. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Intercontinental Aqaba resort in the near future.Sincerely,Sami Kamal Director of Guest Services

8/10 Buono

Sisse

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Ok hotel der trænger til renovering
Hotellet trænger i den grad til en opdatering, specielt værelserne er gamle umoderne møbler der slet ikke lever op til den pris de tager for det. Generelt mangler der øje for detaljen på alt. God liggestole på stranden og god pool, super lækkert med små kølebokse. Stort udvalg til morgenmaden.
Soggiorno di 3 notti a maggio 2023
Risposta di Director of Guest Services, il giorno 26 mag 2023
Dear Sisse ,Warm greetings from InterContinental Aqaba Resort,Firstly, it was a great pleasure welcoming you at Intercontinental Aqaba Resort, and we would like to thank you for choosing our Resort for your stay as well for taking the time advising us of your experience.We are delighted to know that you have enjoyed your stay with us, We always strive to provide a pleasurable journey for each of our valued guest and your given feedback is very important for us, as it helps to improve in the areas needed, Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Intercontinental Aqaba resort in the near future.Sincerely,Sami Kamal Director of Guest Services

10/10 Eccellente

Dominique

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a maggio 2023
Risposta di Director of Guest Services, il giorno 10 mag 2023
Dear Dominique,Thank you very much for your kind review. It was our pleasure to have you as our guest, and we would love to see you again in the future.Sincerely,Sami Kamal Director of Guest Services

4/10 Scarso

Sami, hicksville

Soggiorno di 2 notti a maggio 2023
Risposta di Director of Guest Services, il giorno 29 mag 2023
Dear Sami,Warm greetings from InterContinental Aqaba Resort,We were regretful to learn of your concerns with your recent stay, and at the beginning, I would like to extend my sincerest apologies for any inconvenience we may have caused. We are confident that this is not a true reflection of our high level of service. We always strive to provide a pleasurable journey for each of our valued guest and your given feedback is very important for us, as it helps to improve in the areas needed.We hope your latest experience with us will not tarnish your perception of InterContinental Aqaba Resort, we do hope that you give us another opportunity to demonstrate our commitment to exceeding our guest’s expectations, looking forward to seeing you around the resort soon.Sincerely,Sami Kamal Director of Guest Services

4/10 Scarso

Manan

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
Non mi è piaciuto: Personale e servizio
Had a minor tonic water spillage in the room. Called house keeping and reception multiple times over a span of 5 hours from 6pm to 11pm and no one showed up to mop up the sticky mess. Their final excuse when I called at 11.15pm to ask them not to send anyone as I was going to sleep? "Sorry, we're really busy"
Soggiorno di 2 notti ad aprile 2023
Risposta di Director of Guest Services, il giorno 26 apr 2023
Dear Manan,Warm greetings from InterContinental Aqaba Resort,We were regretful to learn of your concerns with your recent stay, and at the beginning, I would like to extend my sincerest apologies for any inconvenience we may have caused. We are confident that this is not a true reflection of our high level of service. We always strive to provide a pleasurable journey for each of our valued guest and your given feedback is very important for us, as it helps to improve in the areas needed.We hope your latest experience with us will not tarnish your perception of InterContinental Aqaba Resort, we do hope that you give us another opportunity to demonstrate our commitment to exceeding our guest’s expectations, looking forward to seeing you around the resort soon.Sincerely,Sami Kamal Director of Guest Services

10/10 Eccellente

Andrew Richard

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a lovely location in walking distance to downtown Aqaba. The hotel was beautiful and everyone there was so helpful and friendly. When I found the pillows too soft they exchanged them for firmer pillows with a smile. The only improvement I can suggest (on the eco friendly side) is to perhaps replace the plastic straws with paper ones to cut down even further on single use plastic. We sometimes sat on our balcony with a cup of coffee at day break and noticed how hard the staff were working to make sure the garden, pool and beach areas were spotless. The hotel was a great base for exploring the area with many great excursion options on offer.
Soggiorno di 8 notti a marzo 2023
Risposta di Director of Guest Services, il giorno 4 apr 2023
Dear Andrew Richard,Warm greetings from InterContinental Aqaba Resort,Firstly, it was a great pleasure welcoming you at Intercontinental Aqaba Resort, and we would like to thank you for choosing our Resort for your stay as well for taking the time advising us of your experience.We are delighted to know that you have enjoyed your stay with us, We always strive to provide a pleasurable journey for each of our valued guest and your given feedback is very important for us, as it helps to improve in the areas needed, Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Intercontinental Aqaba resort in the near future.Sincerely,Sami Kamal Director of Guest Services

8/10 Buono

Mahmood

Soggiorno di 2 notti a marzo 2023
Risposta di Director of Guest Services, il giorno 29 mar 2023
Dear Mahmood,Thank you very much for your kind review. It was our pleasure to have you as our guest, and we would love to see you again in the future.Sincerely,Sami Kamal Director of Guest Services

8/10 Buono

Roderick

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Risposta di Director of Guest Services, il giorno 9 apr 2023
Dear Roderick,Thank you very much for your kind review. It was our pleasure to have you as our guest, and we would love to see you again in the future.Sincerely,Sami Kamal Director of Guest Services

10/10 Eccellente

Georges

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Très bien
Très bien
Soggiorno di 3 notti a febbraio 2023
Risposta di Director of Guest Services, il giorno 6 mar 2023
Dear Georges,Thank you very much for your kind review. It was our pleasure to have you as our guest, and we would love to see you again in the future.Sincerely,Sami Kamal Director of Guest Services

10/10 Eccellente

Clare

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Lovely place, lovely people.
Very accommodating hotel who were able to offer early check in and allowed use of facilities after check out. We had to ask for bed to be made up and more towels, teabags, cups etc as there was two adults and two kids in room, but they responded promptly.
Soggiorno di 1 notte a febbraio 2023
Risposta di Director of Guest Services, il giorno 27 feb 2023
Dear Clare,Thank you very much for your kind review. It was our pleasure to have you as our guest, and we would love to see you again in the future.Sincerely,Sami Kamal Director of Guest Services

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Hotel
Staff and facilities are top notch.
Soggiorno di 1 notte a febbraio 2023
Risposta di Director of Guest Services, il giorno 27 feb 2023
Dear David,Thank you very much for your kind review. It was our pleasure to have you as our guest, and we would love to see you again in the future.Sincerely,Sami Kamal Director of Guest Services

8/10 Buono

Ali

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a febbraio 2023
Risposta di Director of Guest Services, il giorno 23 feb 2023
Dear Ali,Thank you very much for your kind review. It was our pleasure to have you as our guest, and we would love to see you again in the future.Sincerely,Sami Kamal Director of Guest Services

10/10 Eccellente

Marcus

Soggiorno di 3 notti a febbraio 2023
Risposta di Director of Guest Services, il giorno 23 feb 2023
Dear Marcus,Thank you very much for your kind review. It was our pleasure to have you as our guest, and we would love to see you again in the future.Sincerely,Sami Kamal Director of Guest Services

6/10 Soddisfacente

Fouad

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Hôtel pas forcément adapté aux enfants. Les enfants se sont senti très dru
Soggiorno di 2 notti a febbraio 2023
Risposta di Director of Guest Services, il giorno 14 feb 2023
Dear Fouad,Warm greetings from InterContinental Aqaba Resort,We were regretful to learn of your concerns with your recent stay, and at the beginning, I would like to extend my sincerest apologies for any inconvenience we may have caused. We are confident that this is not a true reflection of our high level of service. We always strive to provide a pleasurable journey for each of our valued guest and your given feedback is very important for us, as it helps to improve in the areas needed.We hope your latest experience with us will not tarnish your perception of InterContinental Aqaba Resort, we do hope that you give us another opportunity to demonstrate our commitment to exceeding our guest’s expectations, looking forward to seeing you around the resort soon.Sincerely,Sami Kamal Director of Guest Services

6/10 Soddisfacente

Jason

Soggiorno di 2 notti a febbraio 2023
Risposta di Director of Guest Services, il giorno 14 feb 2023
Dear Jason,Warm greetings from InterContinental Aqaba Resort,We were regretful to learn of your concerns with your recent stay, and at the beginning, I would like to extend my sincerest apologies for any inconvenience we may have caused. We are confident that this is not a true reflection of our high level of service. We always strive to provide a pleasurable journey for each of our valued guest and your given feedback is very important for us, as it helps to improve in the areas needed.We hope your latest experience with us will not tarnish your perception of InterContinental Aqaba Resort, we do hope that you give us another opportunity to demonstrate our commitment to exceeding our guest’s expectations, looking forward to seeing you around the resort soon.Sincerely,Sami Kamal Director of Guest Services

10/10 Eccellente

sandrine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Très bien
Soggiorno di 1 notte a febbraio 2023
Risposta di Director of Guest Services, il giorno 14 feb 2023
Dear Sandrine,Thank you very much for your kind review. It was our pleasure to have you as our guest, and we would love to see you again in the future.Sincerely,Sami Kamal Director of Guest Services

2/10 Terribile

Ahmad

Soggiorno di 1 notte a gennaio 2023
Risposta di Director of Guest Services, il giorno 8 feb 2023
Dear Ahmad,Warm greetings from InterContinental Aqaba Resort,We were regretful to learn of your concerns with your recent stay, and at the beginning, I would like to extend my sincerest apologies for any inconvenience we may have caused. We are confident that this is not a true reflection of our high level of service. We always strive to provide a pleasurable journey for each of our valued guest and your given feedback is very important for us, as it helps to improve in the areas needed.We hope your latest experience with us will not tarnish your perception of InterContinental Aqaba Resort, we do hope that you give us another opportunity to demonstrate our commitment to exceeding our guest’s expectations, looking forward to seeing you around the resort soon.Sincerely,Sami Kamal Director of Guest Services

10/10 Eccellente

Esther m

Soggiorno di 1 notte a gennaio 2023
Risposta di Director of Guest Services, il giorno 8 gen 2023
Dear Esther m ,Warm greetings from InterContinental Aqaba Resort,Firstly, it was a great pleasure welcoming you at Intercontinental Aqaba Resort, and we would like to thank you for choosing our Resort for your stay as well for taking the time advising us of your experience.We are delighted to know that you have enjoyed your stay with us and that we were able to show you our commitment to hospitality. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Intercontinental Aqaba resort in the near future.Sincerely,Sami Kamal Director of Guest Services

10/10 Eccellente

Abdelkader

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
La gentillesse du personnel, l'emplacement, la propreté
Risposta di Director of Guest Services, il giorno 8 gen 2023
Dear Abdelkader ,Warm greetings from InterContinental Aqaba Resort,Firstly, it was a great pleasure welcoming you at Intercontinental Aqaba Resort, and we would like to thank you for choosing our Resort for your stay as well for taking the time advising us of your experience.We are delighted to know that you have enjoyed your stay with us and that we were able to show you our commitment to hospitality. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Intercontinental Aqaba resort in the near future.Sincerely,Sami Kamal Director of Guest Services

10/10 Eccellente

Andrej

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everithing perfect.
Risposta di Director of Guest Services, il giorno 29 dic 2022
Dear Andrej,Warm greetings from InterContinental Aqaba Resort,Firstly, it was a great pleasure welcoming you at Intercontinental Aqaba Resort, and we would like to thank you for choosing our Resort for your stay as well for taking the time advising us of your experience.We are delighted to know that you have enjoyed your stay with us and that we were able to show you our commitment to hospitality. Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Intercontinental Aqaba resort in the near future.Sincerely,Sami Kamal Director of Guest Services